Bar (on property)

Reviews of Radisson Hotel Dakar Diamniadio

5 out of 5
Radisson Hotel Dakar Diamniadio
Prolongement Autoroute A Peage A Cote, Du Centre De Conference Intl Abou Diouf, Diamniadio

Reviews

8.2

Very good

Rating 10 - Excellent. 38 out of 88 reviews" "
Rating 8 - Good. 30 out of 88 reviews" "
Rating 6 - Okay. 13 out of 88 reviews" "
Rating 4 - Poor. 3 out of 88 reviews" "
Rating 2 - Terrible. 4 out of 88 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Athman

Disliked: Staff & service, amenities
Stayed 1 night in Jan 2024
Response from Ramatoulaye SambaGuest Relation Officer on 18 Jan,2024
Dear Mr Athman,Thank you for your feedback.In reference to our discussion kindly accept our apologies regarding issues you encountered during your last stay.We hope to welcome you back for a better memorable stay.Sincerely,

8/10 Good

MARY

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Les chambres sont spacieuses
Stayed 1 night in Jan 2024
Response from Ramatoulaye Samba Guest Relation Officer on 15 Jan,2024
Chère Mary,Merci de nous faire un retour de votre récent séjour au Radisson Hotel Dakar Diamniadio.C'est un réel plaisir pour nous d'apprendre que vous ayez apprécié le cadre de nos chambres.Nous espérons vous accueillir à nouveau pour de meilleurs moments mémorables.Bien à vous.

10/10 Excellent

Amadou

Liked: Staff & service, amenities, property conditions & facilities
A was a wonderful experience I will be back
Response from Adama on 28 Dec,2022
Thank you for sharing your nice experience with us, see you soon!

2/10 Terrible

Takuro

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

8/10 Good

Momodou

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility with friendly staff. Ideal for access to Airport. Quiet. Not ideal for outside dining and social events
Stayed 1 night in Sep 2022
Response from Adama on 28 Sept,2022
Thank you for sharing your experience with us.The Management

8/10 Good

Hanish

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Good Hotel, Service Lacks & Not Worth The Tariff
15.05.2022 - They did not send airport pick up shuttle inspite of a clear request sent on Hotels.Com. They claimed that they did not receive any such request. They did respond to my calls from the airport and sent across the pick up, which resulted in us waiting for more than an hour outside the airport! For a double occupancy room, they had provided only one towel in the room and we had to call for another one in the morning. Other than these two points, it was a wonderful stay though I think, given the middle of nowhere location, I would not like to pay so much in future. It is too expensive for the value it provides.
Stayed 1 night in May 2022
Response from Adama on 3 Sept,2022
Thank you for sharing your experience with us. We are deeply sorry for the inconvenences. Your feedback is well considered and we will join all our efforts to avoid all reproch.

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

Erik

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near Dakar Airport
Great room, great service, close to airport, great food
Stayed 2 nights in Jan 2022
Response from Adama on 11 Jan,2022
Thank you for sharing your experience with us Dear Erik. We are glad to feel your satisfaction who is our priority. Hope to welcome you again soon for another memorable moment.

2/10 Terrible

Niankoro

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property is clean, nice. Staffs are rude no good customer service. They don't welcome you at all. Bad services
Stayed 1 night in May 2021
Response from Adama on 19 May,2021
Thank you for sharing your experience with us. We regret the negative point and will do our best to improve it. best regards

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Leaky roof, when I noticed and called... I was told that someone will come check it out. Nobody came. I had to go to the front desk around noon, when it was time to check out. They offered me a late checkout or change of room exactly when I don’t need it. They offered coffee to make up for the leaky roof. The leak was very close to the bathroom but they insisted it’s water from the cooling system.
Stayed 1 night in Apr 2021
Response from Adama on 22 Apr,2021
We are deeply sorry for this inconvenience that made your stay bad experience . Please accept our sincere apologies. We hope to welcome you again and provide you memorable stay. Sincerely

10/10 Excellent

Serena

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jan 2021

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020
Response from Demba on 31 Dec,2020
Merci pour cette marque de confıance

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1. The food options were limited, very few options for vegetarians. 2. The hotel is impossible to find when the autoroute is closed.
Stayed 1 night in Mar 2020
Response from Demba DİAGNE on 31 Mar,2020
Dear Thank you for taking you time to share your experience of you stay ın our hotel. Regarding your comment for the food options I take note and assure you that the necessary will be done .for the autoroute closed.For the autoroute it's a decision of the state to because of COV 19.

6/10 Okay

Verified traveller

Stayed 1 night in Mar 2020
Response from Demba DİAGNE on 31 Mar,2020
Dear thanl Thank you so much for taking the time to share the comments on the recent stay with us. I'm really happy to hear that you enjoyed your stay .Hope we will welcome you soon . Sincerley Demba DİAGNE Front office Manager

8/10 Good

Clive

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality hotel with charming, helpful staff.
The Radisson Diamniadio is a quality hotel with charming, helpful staff. My room was large, comfortable and well equipped. The shuttle service to and from the airport was also appreciated.
Stayed 1 night in Mar 2020
Response from Answer on 24 Mar,2020
Dear Mr CLİVE Thanks for sharing the wonderful comments about your recent stay. I am pleased to hear that you enjoyed your stay. We appreciate your kind words, and we are looking forward to welcoming you back again soon Sincerely Demba DİAGNE Front office Manager

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was OK, I like it this time. I had good rest and good breakfast.
Stayed 1 night in Feb 2020
Response from Demba DİAGNE on 6 Mar,2020
Dear Guest Thank you for your wonderful. Best Regards.

6/10 Okay

Verified traveller

Business traveller
Liked: Amenities
I was not able to take my Shower because no water! Mosquitoes in the room. This my two main points except that all was ok!
Stayed 1 night in Feb 2020
Response from Demba DİAGNE on 6 Mar,2020
Dear Guest Thank you very much for taking the time to share the feedback on recent stay with us. I apologize for your experience for mosquitoes an the water.an assure you that I take into account your comments in order to satisfy you better during your next stay with . Sincerely

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
More than adequate hotel, for area required.
Stayed 5 nights in Jan 2020
Response from Mrs. Helvire Boissy on 30 Jan,2020
Thank you for your excellent comment and rate! We hope to welcome you back soon. With best regards.

8/10 Good

Priya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel near airport
Amazing hotel close to the airport with free airport pickup! Big clean rooms!
Stayed 1 night in Dec 2019
Response from Mrs. Helvire Boissy on 30 Dec,2019
Thank you a lot Priya for your very nice review. We are glad to know that you enjoyed your stay and are looking forward to welcome you one more time in our hotel. With best regards.

10/10 Excellent

yann

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Dakar airport hôtel
Easy access from airport
Stayed 1 night in Nov 2019
Response from Demba DİAGNE on 9 Dec,2019
Thank you for your comment

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2019
Response from Reponses on 8 Nov,2019
Dear GUEST Thank you for the trust. Hope to welcome you soon

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, spacious rooms, good food and drink, gorgeous swimming pool. I have zero complaints about this property
Stayed 1 night in Oct 2019
Response from Mrs. Helvire Boissy on 16 Oct,2019
Many thanks for your great review. We are looking forward to welcome you soon! With my best regards.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019
Response from Demba on 11 Sept,2019
Thank you for the wonderful

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2019
Response from Demba on 11 Sept,2019
Thank you for the great comment

2/10 Terrible

Verified traveller

Stayed 1 night in Aug 2019
Response from Demba on 7 Aug,2019
Thank you very much for taking the time to share the feedback

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place and the service are amazing. Everything is perfect.
Stayed 1 night in Jun 2019
Response from Mrs. Helvire Boissy on 10 Jul,2019
Thank you so much for your great comment! We hope to welcome you back in our hotel soon. Best regards.

10/10 Excellent

MRS S I

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tranquil spleandour
It is always a pleasure staying there,from the friendly reception to the great meals served in the restaurant.
Stayed 1 night in Apr 2019
Response from Mrs. Helvire Boissy on 16 Apr,2019
Dear Mrs. S I, We thank you for your great review and note! We are really glad to know you enjoyed your stay. We hope to welcome you one more time in our hotel. With best regards.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019
Response from Mrs. Helvire Boissy on 3 Apr,2019
We thank you for your note.We hope to welcome you one more time in our hotel. With our best regards.

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff members were accommodating and very friendly. We will stay there again. I would suggest that some one be available to interpret English speaking guests as it was a little difficult to effectively communicate with room service staff. Our orders were always incorrectly delivered.
Stayed 6 nights in Feb 2019
Response from Mrs. Helvire Boissy on 11 Mar,2019
Dear Sir / Madam, We thank you for your great review and note, we will be glad to share with the staff. We have taken good note of improvements needed to have good communication with English speaking. Necessary actions are being taken to give a better service. With our best regards.

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2019
Response from Mrs. Helvire Boissy on 3 Apr,2019
Many thanks for your very good note!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019
Response from Mrs. Helvire Boissy on 3 Apr,2019
Many thanks for your amazing note!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019
Response from Mrs. Helvire Boissy on 3 Apr,2019
Many thanks for your great note!

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities
Remote - both good and bad Security - good Pool down for maintenance Breakfast - good Dinner menu - limited
Stayed 2 nights in Jan 2019
Response from Mrs. Helvire Boissy on 5 Feb,2019
Dear Sir / Madam, We thank you for your choice expressed to our Radisson Hotel Dakar Diamniadio. We apologize for the pool down for maintenance, works are over now and the pool is operational We are looking forward to welcoming you back soon. Best regards.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only airport location to stay at. Great staff and services.
Stayed 1 night in Feb 2019
Response from Mrs. Helvire Boissy on 5 Feb,2019
DearSir / Madam, We thank you very much for your great comments! We really hope to welcome you one more time in our Radisson Hotel Dakar Diamniadio. With our best regards.

10/10 Excellent

Kunta, Washington dc

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They did a great job making sure that we arrived at the location and got back to the airport as quick as possible
Stayed 1 night in Jan 2019
Response from Mrs. Helvire Boissy on 5 Feb,2019
Dear Kunta, We thank you for your great comments. Our satisfaction is to delight you. We hope to welcome you one more time in our hotel. With best regards

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2018
Response from Mrs. Helvire Boissy on 14 Nov,2018
Dear Guest, we thank you for your review. Regards.

8/10 Good

Hellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from Mrs. Helvire Boissy on 14 Nov,2018
Dear Hellen, we thank you for your review. Regards.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A weekend in Dakar
Stayed 1 night in Oct 2018
Response from Helvire Boissy on 27 Oct,2018
Thank you for your review.

8/10 Good

Momodou, Banjul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff! I will certainly go back again.
Stayed 2 nights in Oct 2018
Response from loic F. Hotel manager on 17 Oct,2018
Dear Guest, Thanks for sharing the wonderful comments about your recent stay. I am pleased to hear that you enjoyed your stay and the friendliness of our team We are looking forward to welcoming you back again soon. Sincerely

8/10 Good

Martinho, Guine Bissau

Liked: Cleanliness, property conditions & facilities, room comfort
The stay was very good. The airport shuttle some a little long to depart but otherwise I was very satisfied
Stayed 1 night in Sep 2018
Response from Loic F. Hotel Manager on 25 Sept,2018
Dear Guest, Thank you very much for sharing your recent experience with our hotel. I am really delighted to hear that you enjoyed Your stay with us . Sincerely,

8/10 Good

Verified traveller

Close to DSS, but not as fast as you think
Beautiful hotel but problems with electricity, which went out 7 times in one evening. Shittle to the airport uses unpaved roads to avoid tolls, which makes it a full 40 minutes away from the airport.
Stayed 1 night in Sep 2018
Response from Loic F. Hotel Manager on 19 Sept,2018
Dear Guest, Thank you very much for taking the time to share the feedback on your recent stay I do regret to learn of your disappointment regarding this recent experience, please accept my apology. The hotel has suffered from a damaged on our main electricity power line, which has caused lot of disruption in our hotel. The Problem Has Been Fixed since The direct road to enter the highway is temporarily closed due to the construction of a new bridge and Railway station. All vehicle must drive on this detour (dirt roads). Again I can only apologize for your experience and assure you this isn’t the norm here. I hope we get the chance to show you this on a future stay with us. Sincerely

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel close to the airport. great customer service
Stayed 2 nights in Aug 2018
Response from Loic F. on 28 Aug,2018
Dear Guest, Thanks for sharing the wonderful comments about your recent stay. I am pleased to hear that you enjoyed your stay. We appreciate your kind words, and we are looking forward to welcoming you back again soon. Sincerely

6/10 Okay

Emmanuel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018
Response from Loic F. on 27 Aug,2018
Dear Guest , Thank you very much for taking the time to share the feedback on recent stay with us. We'd love to see you back at the hotel again soon. Sincerely,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous, but isolated
Good
Stayed 1 night in Jul 2018
Response from Loic F. Hotel Manager on 7 Aug,2018
Dear guest, Thank you very much for taking the time to share the feedback on recent stay with us. I am glad to hear that you enjoyed the comfort of our room. We'd love to see you back at the hotel again soon. Sincerely,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
transit hotel
easy access from the airport, good for transit
Stayed 1 night in Jul 2018
Response from Loic F. Hotel Manager on 7 Aug,2018
Dear Guest Dear guest. Thank you very much for sharing your recent experience with our hotel. I am really delighted to hear that you enjoyed your stay with us. We'd love to see you at the hotel again soon. Sincerely,

10/10 Excellent

Amicoleh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was really good, had a relaxed and wonderful time
Stayed 1 night in Mar 2018
Response from Mrs. Helvire Boissy on 26 Mar,2018
Dear Amicoleh, We thank you for your comment and your preference to our Radisson Dakar Diamniadio. We are glad to know you had a wonderful time in our hotel. We hope to welcome you in the future. With best regards.

8/10 Good

Jonathan , Cape Town

Liked: Cleanliness, property conditions & facilities, room comfort
New hotel close to airport.
The hotel is close to the new Dakar airport, so if you have a layover it’s a great place to stay, they also have a free airport shuttle. There is nothing to do in the area, so if you are staying in Dakar you might want to stay closer to town. The check in was horrible, it took about an hour, and I arrived at 2am so that was not pleasant at all. There was only one person at the front desk and ten people checking in. The facilities are great and rooms clean roomy and comfertable. Staff needs better training for sure, but it’s still a good hotel to stay in if you need a place near the airport.
Stayed 1 night in Feb 2018
Response from Mrs. Helvire Boissy on 4 Mar,2018
Dear M. Jonathan, we thank you for sharing your feedback on our Radisson Hotel Dakar Diamniadio. We have taken good note of your advice and will take action accordingly. Wıth our best regards.

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice property getting better
Nice hotel. It’s new and has growing pains, but staff give extra effort to assure your stay is pleasant.
Response from Helvire Boissy on 4 Mar,2018
Dear M. Eric, We thank you for sharing your feedback with us. It has been our pleasure to have you in our hotel and will honoured to welcome you one more time in our hotel. I will share this positive comment with the staff who will be very pleased. With best regards.

6/10 Okay

agnes, washington

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel condition
The hotel is two month old and the swimming pool was out of function as well as one of the two elevators
Stayed 1 night in Feb 2018
Response from Helvire Boissy on 4 Mar,2018
Dear Mrs. Agnes, we thank you for sharing your feedback with us. I am sorry for the swimming pool closed for maintenance works which will be terminated during the following days. Concerning the elevator, it's now working. We remain on your entire disposal. With best regards. Helvire