Hotels near Dignity Health - St. Bernardine Medical Center

"This place should be burned to the ground and rebuilt. The only good thing about this place is Juan, the night manager. He made checking in quick and easy. But, when i walked in my room i was met by 3 huge cockroaches!!! I didn't even put my bags down i closed the door and went back to the lobby and told Juan. He returned my deposit and was aware of the roach problem. The sad part was trying to get a refund from Hotels.com. After calling customer service I was told that I can just be moved to a different room, and they WILL NOT refund my money. After being on the phone for almost 3 HOURS I was told the best they can do is give me the cost of my room as a voucher that I cannot use until 3/21/26. I eventually got 4 hours of sleep in my car. All this after driving for 8 hours. I don't know who worse, Hotels.com customer service or this craphole hotel?"

"I stayed 4 days and my room never got serviced and I have no clue what the smell was in my first room "

"Yes"

"I became and still fighting homelessness following being removed from property after police showed up and took my friend. I was not aware of any details that which the police informed me following detaining me. I have never been in cuffs and never been in a back of a police car. I was raised in a higly decorative police and military household. The management kicked me out thus leading to a disgusted and disrespectful attitude as i left. I was not even given my deposit money back which was more than $50 for which i could have used and saved to pay for food. I have only eaten what was shared. I now have dogs that i welcomed and followed me after following their owner (another homeless man deceased.) That 50 plus dollars would given them food and necessaries to live. I would rate the facilities poor, management poor, and i would suggest to never lift the sheets off the matress. The room i was staying in was 122 and there was 4 feet wide and 3.5 feet long of dried blood puddle on the matress finding such after lifting sheets. "

"Did not have a good experience when booking and dealing with this property. Will not stay with Hilton in the future."

"Room was clean, check in was smooth. Staff was awesome. Only problem, was the EV chargers were not working other than that awesome place. "

"Clean enough room, staff was a little abrasive and not very helpful… unsafe is an understatement. Left room for about 3 minutes to get the Wi-Fi password from the front desk, went back into the room and all of the drawers were opened and nightstands pushed away from the wal"

"Clean room and comfortable "

"Non-Smoking rooms were smoky. Burns in the sheets and shower curtains. No towels or maid service. Could not get towels at night due to the front desk not having the keys to the laundry room. Mold on our shower already. Terrible water pressure, barely able to wash hands. The door would not fully close. The front desk was no help in booking or adding on rooms prior to visit. When asked for new/more towels (3 guest paid for 1 towel in room) We were told to walk down to the laundry room and exchange them ourselves. The area/other people staying were loud at night. Screaming and yelling. Lots of homeless people are sleeping in cars in the parking lot. Will never stay there again. NO REFUNDS, even if you don't feel comfortable in the room. "