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Reviews of DoubleTree by Hilton Doha - Al Sadd

4 out of 5
DoubleTree by Hilton Doha - Al Sadd
Mohammed Bin Al Qasim Street Al Sadd, Doha

Reviews

9.0

Wonderful

Rating 10 - Excellent. 40 out of 60 reviews" "
Rating 8 - Good. 12 out of 60 reviews" "
Rating 6 - Okay. 4 out of 60 reviews" "
Rating 4 - Poor. 3 out of 60 reviews" "
Rating 2 - Terrible. 1 out of 60 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Dr . Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Dr . Mohammed

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really im very appreciated and thankful your staff Mr.Hazel she is working in reception she is very nice and kind person and helpful with us and any one again we thankful her all my members family who saty in hotel .
Stayed 1 night in Mar 2024

8/10 Good

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Machine noise in Resturant was unbearable
Stayed 1 night in Feb 2024

10/10 Excellent

Akil

Liked: Amenities
Stayed 20 nights in Dec 2023

10/10 Excellent

Tahiru

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a Diamond Hilton member, I felt so comfortable and a sense of joy staying here. Despite booking off of expedia, I recieved all of my membership benefits thanks to 2 very nice ladies at the front desk. A big shoutout to Pringi and Hazel who truly went above and beyond to make sure I had a lovely stay. These 2 ladies were truly impeccable and words cannot describe how kind they were which immensely improved my stay, making it far greater than perfect. Every Hilton needs employees like them. This hotel was so brilliant and super clean. Definitely looking forward to staying in this hotel again and would recommend to anyone staying in Doha whether for a layover or full vacation. Again a big thanks to Pringi and Hazel for making my stay truly special!
Stayed 1 night in Jan 2024

4/10 Poor

Gbolahan

Travelled with family and small children
Stayed 4 nights in Dec 2023

10/10 Excellent

Michael

Stayed 2 nights in Dec 2023

10/10 Excellent

Joseph, Marangu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for money, located very near to the metro underground transportation system which allows you to get to most of the ciity for shopping and eating within 30 minutes. Nice little restaruant. The Spa was great, excellent deep tissue massage but wish there was a sauna.
Stayed 3 nights in Dec 2023

8/10 Good

Natasha

Stayed 7 nights in Sep 2023

10/10 Excellent

Xiaowen

Stayed 6 nights in Aug 2023

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are good size. Beds were comfy although pillows were a bit awkward in size. Too big for 2 but not quite big enough for 1. Shower was only luke warm, didn’t have time to deal with that as I was leaving 2 hours later. Breakfast was very tasty I thought with plenty of choice. Staff overall were very friendly both at reception and restaurant.
Stayed 2 nights in Aug 2023

10/10 Excellent

BRIAN, Colorado Springs

Liked: Cleanliness, staff & service, property conditions & facilities
One of the best staff & hospitality I’ve encountered in the world. The security guards, front desk, cleaning staff, food staff are 10 stars! Especially want to recognize Daniella at the restaurant and Taco in the health club!
Stayed 5 nights in May 2023
Response from Heni on 11 Jun,2023
Dear Brian,Thank you for sharing your review on your recent stay with us.We are pleased to hear that you had a wonderful experience during your stay and thank you for your feedback about our facilities and the service provided by our team are appreciated.Thank you for recommending us and we look forward to welcoming you back for another wonderful experience once again.Kind RegardsHeni RohaeniCluster Personal Assistant to General Manager

8/10 Good

Benjamin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff makes the difference
Friendliest staff in Doha. Very friendly and helpful staff.
Stayed 1 night in May 2023
Response from Heni on 8 May,2023
Dear Benjamin,In the first instance, please allow me to express my gratitude for sharing your comments during your recent stay with us.We are pleased to hear that you enjoyed the stay and the service provided by our teams. Please rest assured that your comments will be shared with the entire team.I hope that you have taken great memories back with you and will choose our hotel us as your first choice to stay in Doha. I am looking forward to welcoming you back.Sincerely yours,Heni RohaeniCluster Personal Assistant to General Manager

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was lovely with all staff paying great attention to make the stay enjoyable. The guy in blue terrace who got the plasters was on point every single time.
Stayed 4 nights in Apr 2023
Response from Heni on 2 May,2023
Dear Simon,Thank you for sharing your review on your recent stay with us.We are pleased to hear that you had a wonderful experience during your stay and thank you for your feedback about our facilities and the service provided by our team are appreciated.Thank you for recommending us and we look forward to welcoming you back for another wonderful experience once again..Kind RegardsHeni RohaeniCluster Personal Assistant to General Manager

10/10 Excellent

Keith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay with our family. I would highly recommend.
Stayed 2 nights in Apr 2023
Response from Heni on 2 May,2023
Dear Keith,Thank you for taking the time to review your stay at our hotel.I am glad to know that you had a great experience stay with us and you have enjoyed our ambience and service provided by our team.Please rest assured I will be happy to share with the entire team and I hope we will have the opportunity to welcoming you back soon.Sincerely yours,Heni RohaeniCluster Personal Assistant to General Manager

10/10 Excellent

Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Clean hotel with very good facilities.
Stayed 3 nights in Mar 2023
Response from Heni on 9 Apr,2023
Dear Anne,Thank you for taking the time to review your recent stay at our hotel.I am glad to know that you had a wonderful visit with us, and you have enjoyed our ambience and service provided by our team.We strive to ensure that our quality of service always exceed your expectations and we are happy to see that our team member has delivered on that promise.Thank you for your feedback and I hope we will have the opportunity to welcoming you back soon.Kind RegardsHeni Rohaeni Cluster Personal Assistant to General Manager

10/10 Excellent

Maxwell

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very enjoyable stay
Nice Hotel with good amenities and attentive staff.
Stayed 2 nights in Mar 2023
Response from Heni on 18 Mar,2023
Dear Maxwell, Thank you for taking the time to review about your recent stay with us. We are delighted to know that you had an enjoyable stay with us. Thank you for your feedback about our hotel. Please rest assured I will be happy to share with entire team. We look forward to having you with us again in the near future. Kind Regards Heni Rohaeni Cluster Personal Assistant to General Manager

10/10 Excellent

Sargis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Muhammad

Stayed 4 nights in Sep 2022

4/10 Poor

laura

Stayed 1 night in Sep 2022
Response from Heni on 5 Oct,2022
Dear Laura,Thank you so much for taking the time to share your review about your recent stay with us.We are very concern to see your rating and we do hope you had enjoy your stay. Please let us know more details of your stay experience. Looking forward to welcoming you back again soon.Yours Sincerely,Heni RohaeniCluster Personal Assistant to General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay in Doha
The hotel has nice and new facilities and the staff are very pleasant and cooperative. I will surely return to stay here.
Stayed 3 nights in Sep 2022
Response from Heni on 19 Sept,2022
Dear Anonymous,Thank you for taking the time to review your recent stay at our hotel.It gives us a great pleasure that you had a wonderful stay with us especially the excellent service from our team .I hope that you have taken great memories back with you and will choose our hotel us as your first choice in Doha. I am looking forward to welcoming you back.Sincerely yours,Heni RohaeniCluster Personal Assistant to General Manager

10/10 Excellent

Mahmoud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Nogol

Liked: Cleanliness, amenities, property conditions & facilities
Fair price and excellent staff, highly recommended!
Stayed 6 nights in Jun 2022
Response from Heni on 13 Jul,2022
Dear Nogol, Thank you for taking the time to review your recent visit at our hotel. I am glad to know that you had an amazing visit with us and you have enjoyed our ambience and service provided by our team. We strive to ensure that our quality of service always exceed your expectations and we are happy to see that our team member has delivered on that promise. Thank you for your feedback and I hope we will have the opportunity to welcoming you back soon Sincerely yours, Heni Rohaeni Cluster Personal assistant to General Manager

8/10 Good

suresh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasant experience.
Stayed 2 nights in Jun 2022
Response from Heni on 5 Jul,2022
Dear suresh, Thank you for taking the time to review your recent visit at our hotel. I am glad to know that you had an amazing stay with us and you have enjoyed our ambience and service provided by our team. We strive to ensure that our quality of service always exceed your expectations and we are happy to see that our team member has delivered on that promise. Thank you for your feedback and I hope we will have the opportunity to welcoming you back soon. Sincerely yours, Heni Rohaeni Cluster Personal Assistant to General Manager

4/10 Poor

Ehab

Business traveller
Disliked: Staff & service
FAIL
Well, I was very surprised of how the reception staff lack understanding of how's Hilton Honor Program work or what it means to being a face of Hilton Franchise, as per "Mohamed" one of the staff at the reception made a comment that I cannot collect honor points because I made the reservation through a third party, another person with Chinese ethnicity cannot read or pronounce my last name correctly and refused to give me a receipt or invoice for my stay to use in case I need to present to the honor membership for a proof, it is really disappointing that these people are not properly trained to be a Hilton Employee or speak proper English.
Stayed 3 nights in Jun 2022
Response from Heni on 21 Jun,2022
Dear Ehab, Thank you for your feedback about your recent stay with us. Please note that Hilton honors point credited to eligible stay, unfortunately your stay this time is not fall into this category. for reference you may visit Hilton honors point terms and condition. Should you wish for further clarification or any assistance please do not hesitate to contact us. Kind Regards Heni Rohaeni Cluster Personal Assistant to General Manager

10/10 Excellent

jawad

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff and the hotel has a good location
Stayed 2 nights in Jun 2022
Response from Heni on 12 Jun,2022
Dear Jawad, Thank you for choosing DoubleTree by Hilton Doha Al Sadd and for taking the time to offer your feedback. We are delighted to know that you enjoyed your visit, and we hope to see you again on a future visit to our hotel Kind Regards Heni Rohaeni Cluster Personal Assistant to General Manager

10/10 Excellent

Samantha

Stayed 2 nights in Mar 2022
Response from Heni on 30 Mar,2022
Dear Samantha, Thank you for taking the time to share your comment following your recent stay in our hotel. I was delighted to see your rating and hope you had an enjoyable stay with us. Thank you for recommending us and we look forward to welcoming you back again in the not too distant future. Sincerely Yours, Heni Rohaeni Cluster Personal Assistant to General Manager

10/10 Excellent

Eleonora

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
The staff is amazing, and the hotel location is very good.
Stayed 3 nights in Mar 2022
Response from Heni on 20 Mar,2022
Dear Eleonora, Thank you so much for taking the time to share your review about your recent stay with us. We are delighted to know that you had enjoyed the stay and I will be happy to share your kind comments to our teams. Looking forward to welcoming you back again soon. Kind Regards Heni Rohaeni Cluster Personal Assistant to General Manager

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2022
Response from Heni on 9 Mar,2022
Dear Anonymous, Thank you for taking the time to review your stay at our hotel. We do hope that you had an enjoyable stay at our hotel. We strive to ensure that our quality of service always exceed your expectations and we are happy to see that our team member has delivered on that promise. Please rest assured I will be happy to share with the entire team. I hope we will have the opportunity to welcoming you back soon to our hotel. Kind Regards Heni Rohaeni Cluster Personal Assistant to General Manager

10/10 Excellent

Mohammed

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2022
Response from Heni on 8 Mar,2022
Dear Mohammed, Thank you for taking the time to review your stay at our hotel. I am glad to know that you had an enjoyable stay at our hotel. We strive to ensure that our quality of service always exceed your expectations and we are happy to see that our team member has delivered on that promise. Please rest assured I will be happy to share with the entire team. I hope we will have the opportunity to welcoming you back soon to our hotel. Kind Regards Heni Rohaeni Cluster Personal Assistant to General Manager

8/10 Good

ibrahim

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean facility, serviceable staff, excellent breakfast with best croissants. Hotel charged me 150 for checking in 8:30 in the morning
Stayed 1 night in Feb 2022
Response from Heni on 27 Feb,2022
Dear Ibrahim, Please allow me to express my sincere gratitude for taking the time to share your experience at our hotel. We are glad to know that you had a wonderful stay with us and we thank you for your comments. Rest assured, I will be happy to share with entire team. Thank you for recommending our hotel. It will certainly be our pleasure to welcoming you back again and we hope it will not be too long a wait. Sincerely yours, Heni Rohaeni Cluster Personal Assistant to General Manager

8/10 Good

Monabel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from Heni on 11 Nov,2021
Dear Monabel, Thank you for sharing your review on your recent stay with us. We do hope you had wonderful experience with us. Please rest assured that your comments will be shared with the entire team. We look forward to welcoming you back for another wonderful experience once again. Kind Regards Heni Rohaeni Cluster Personal Assistant to General Manager

6/10 Okay

Aslim

Liked: Property conditions & facilities
Stayed 1 night in Aug 2021
Response from Heni on 30 Aug,2021
Dear Aslim, Thank you for taking the time to share your recent stay with us. We do hope that you had enjoy your stay with us. Your feedback about the stay has been shared with the entire team. We look forward to welcoming you back again in the not too distant future. Sincerely yours, Heni Rohaeni Cluster Personal Assistant to General Manager

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Amazing. I can recommend to my friends
Stayed 4 nights in Aug 2021
Response from Heni on 22 Aug,2021
Dear Anonymous, Thank you for taking the time to review your stay at our hotel. I am glad to know that you had an enjoyable stay at our hotel. We strive to ensure that our quality of service always exceed your expectations and we are happy to see that our team member has delivered on that promise. Thank you for recommending us and I hope we will have the opportunity to welcoming you back soon to our hotel. Kind Regards Heni Rohaeni Cluster Personal Assistant to General Manager

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Excellent
Stayed 1 night in Mar 2021
Response from Heni on 27 May,2021
Dear Mohammed, Thank you for sharing your review on your recent stay with us. We are pleased to hear that you had an excellent experience during your stay and thank you for your feedback about our facilities and the service provided by our team are appreciated. Please rest assured that your comments will be shared with the entire team. Thank you for recommending us and we look forward to welcoming you back for another wonderful experience once again Kind Regards Heni Rohaeni Cluster Personal Assistant to General Manager

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Excellent
Stayed 2 nights in Mar 2021
Response from Heni on 27 May,2021
Dear Mohammed, In the first instance, please allow me to express my gratitude for your kind words, it is truly heart-warming to receive such positive feedback. We are pleased to hear that the service provided by our team had a very positive impact during your stay. Please rest assured that your comments will be shared with the entire team Thank you for choosing our hotel and we look forward to welcoming you back to our hotel soon Kind Regards Heni Rohaeni Cluster Personal Assistant to General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I like the facility and the recipient's staff so friendly and helpful. The only thing that is negative the spa close. Also, they have a good cafe and a Chinese restaurant on the grand floor...
Stayed 4 nights in Feb 2021
Response from Heni on 10 Mar,2021
Dear Anonymous, Thank you for choosing Doubletree by Hilton Doha Al Sadd as your preferred stay while in Doha. your feedback and comments are highly appreciated, and I will be happy to share personally with the entire team. We look forward to welcoming you back to our hotel soon. Kind Regards Heni Rohaeni Cluster Personal Assistant to General Manager

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. The hostess was amazing and helpful
Stayed 1 night in Jan 2021
Response from Heni on 10 Feb,2021
Dear Courtney, We are truly heartened to receive your generous review of Doubletree by Hilton Doha Al Sadd. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after by our team. We look forward to having you with us again in the near future. Kind Regards Heni Rohaeni Cluster Personal Assistant to General Manager

6/10 Okay

Verified traveller

Stayed 1 night in Jan 2021
Response from Heni on 4 Feb,2021
Dear Anonymous, Thank you for choosing Doubletree by Hilton Doha Al Sadd and for taking the time to offer your feedback. We are delighted to know that you enjoyed your visit, and we hope to see you again on a future visit to our hotel. Kind Regards Heni Rohaeni Personal Assistant to General Manager

6/10 Okay

AJMAL

Travelled with family
Overall good stay
For a family, we faced some issues. 1. We were charged for landline calls done from our room. This was not informed to us that any calls made from the phone would be charged when we checked in. An IVR system which informs how much is charged when we dial outside would be best. 2. The housekeeping was not consistent. The morning shift would do all the cleaning properly but the evening staff didnt do the same. 3. At busier times, the basement level 2 parking is the only option. But only one of the two ramps is made available and its dangerous to use the single ramp for both up and down traffic especially when valet parking is not available due to pandemic.
Stayed 7 nights in Nov 2020
Response from Heni on 30 Nov,2020
Dear Ajmal,Thank you for taking the time to share your review during your stay. We are delighted to know that you had a good stay with us. Your feedback regarding landline calls, housekeeping and valet service are appreciated. Please accept my apologies for the inconvenience caused that you have pointed out, Please rest assured that I will personally follow up on the matter. Looking forward to welcome you back in the not too distant near future. Sincerely yours, Heni Rohaeni Cluster Personal Assistant to General Manager

10/10 Excellent

Subramanyan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star service and cleanliness
Very comfortable rooms, friendly quick service, very clean and sanitised areas, great breakfast. Central convenient location. Overall a very happy experience.
Stayed 1 night in Nov 2020
Response from Heni on 30 Nov,2020
Dear Subramanyan, Thank you for taking the time to review your recent stay with us. We were delighted to hear that you had a wonderful experience with us and your kind comments about our team are highly appreciated. I will be happy to share with the team personally . Looking forward to welcome you back in the not too distant near future. Yours Sincerely Heni Rohaeni Cluster Personal Assistant to General Manager

8/10 Good

Ali

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Have to be this channels in all TVs in Qatar
Al-Jazera channels not available in the the TV 1- aljazera news arabic 2- aljazera news English 3- aljazera Documentaries 4- Alarabi news (NOT Alarabia)
Stayed 1 night in Oct 2020
Response from Heni on 26 Oct,2020
Dear Ali, Thank you for taking the time to review your recent stay with us. Thank you for highlighting certain areas to us in which we can and will do better. In particular your comments about TV channel. Please rest assured that I will personally follow up on each of your points. Sincerely yours, Heni Rohaeni Cluster Personal Assistant

10/10 Excellent

Mehmet Erdost

Stayed 1 night in Aug 2020
Response from Heni on 3 Sept,2020
Dear Mehmet Erdost, Thank you for taking the time to share your comment following your recent stay in our hotel. I was delighted to see your rating , Please rest assured I shall be personally sharing to the team as customer care is indeed among one of our highest priorities, and it is always rewarding to receive such comment. Thank you for recommending us and we look forward to welcoming you back again in the not too distant future Sincerely yours, Heni Rohaeni Cluster Personal Assistant to General Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brand New Hotel
The hotel is very new and everything is in great condition. The bed was very comfortable and the room was very well insulated so you couldn’t hear a thing - even from the nearby construction. The hotel is well designed in the age of Covid, but the staff didn’t inform at check in of any service changes, such as a reservation being required for breakfast. Apart from communication regarding Covid restrictions, the stay was great.
Stayed 1 night in Jul 2020
Response from Heni on 30 Jul,2020
Dear Anonymous, Thank you for taking the time to share your comment following your recent stay in our hotel. I was delighted to hear that you enjoyed your stay with us and had a great stay. In other note we would like to convey our sincere apology for the inconvenienced caused with regards to the team communication and we are looking into the matter. Once again thank you for staying with us and we look forward to welcoming you back again soon. Kind Regards Heni Rohaeni Personal Assistant to General Manager

10/10 Excellent

Younes

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Everything is perfect Thanks trouble tree by hilation
Stayed 5 nights in Jul 2020
Response from Heni on 20 Jul,2020
Dear Younes, Thank you for taking the time to review your stay at our hotel. I am glad to know that you had a wonderful stay with us and you have enjoyed our ambience and service provided by our team. We strive to ensure that our quality of service always exceed your expectations and we are happy to see that our team member has delivered on that promise. Thank you for your feedback and I hope we will have the opportunity to welcoming you back soon Sincerely yours, Heni Rohaeni Cluster Personal Assistant to General Manager

10/10 Excellent

Matt, Doha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed, mattress, and all was one of the most comfortable I’ve ever slept in. I felt like I was inside of a pillow on that bed. Only bad thing was the construction going on, but that’s not the hotels fault. Walkable to local supermarkets, kfc, other restaurants. It was great!
Stayed 1 night in Feb 2020
Response from Heni on 23 Feb,2020
Dear Mat, Thank you for your time to share your comment with your recent stay with us. It gives me a great pleasure to know that you had a wonderful stay. Your feedback regarding the many positive elements of the hotel facilities are appreciated. We look forward to welcoming you back again in the not too distant future. Sincerely yours, Heni Rohaeni Personal Assistant to General Manager

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice new clean hotel, with excellent staff and service
Stayed 4 nights in Feb 2020
Response from Heni on 23 Feb,2020
Dear Anonymous, Thank you for taking the time to review your recent stay with us. We were delighted to know that you had enjoyed your time with us and your kind comments of the service of our team members and our facilities are appreciated. Looking forward to welcome you back in the not too distant near future. Kind Regards Heni Rohaeni Personal Assistant to General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very excellent, room service, reception staff, restaurant staff, even the valey parking people are very kind and helpfu. Big Thanks to Imen
Stayed 1 night in Jan 2020
Response from Heni on 8 Feb,2020
Dear Anonymous, Please allow me to express my sincere gratitude for taking the time to share your experience at our hotel. It gives us a great pleasure that you had an amazing stay and you have enjoyed our excellent service from our teams especially Imen. Thank you for your feedback and I hope we will have the opportunity to welcoming you back soon Sincerely Yours, Heni Rohaeni Personal Assistant to General Manager