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Reviews of Ezdan Hotel

4 out of 5
Ezdan Hotel
Onaiza 63, Doha

Reviews

7.4

Good

Rating 10 - Excellent. 75 out of 296 reviews" "
Rating 8 - Good. 122 out of 296 reviews" "
Rating 6 - Okay. 49 out of 296 reviews" "
Rating 4 - Poor. 18 out of 296 reviews" "
Rating 2 - Terrible. 32 out of 296 reviews" "

7.8/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Varun

Stayed 6 nights in Apr 2024
Response from Management on 30 Apr,2024
Dear Mr. Varun,Greetings from Ezdan Hotel, West Bay Towers.Thank you for sharing your feedback which is essential in our constant efforts to continually improve our facilities and standards of service. We regret that your stay with us was not up to your satisfaction and we sincerely apologize for that. We hope that this will not deter you and trust in us as we are constantly improving our level of customer satisfaction.We look forward to exceeding your expectations upon your next return.Best regards,

10/10 Excellent

Jahad, Evansville

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Apr 2024
Response from Management on 28 Apr,2024
Dear Mr. Jahad,Greetings from Ezdan Hotel, West Bay Towers.Thank you so much for taking the time to share your positive experience with us. We are delighted to hear that you enjoyed your stay at our hotel. We strive to provide exceptional service and a comfortable atmosphere for our guests, and it's gratifying to know that we succeeded in making your stay memorable.It was our pleasure to host you, and we look forward to the opportunity to welcome you back.Thank you.Best regards,

10/10 Excellent

Ameer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2024
Response from Management on 28 Jan,2024
Dear Ameer,Greetings from Ezdan Hotel, West Bay Towers. Thank you for taking the time to review your stay with us. We are glad that you have enjoyed your stay with us, and that we can exceed your expectations. Once again thank you and looking forward to welcoming you again.Kind regards,

8/10 Good

Narinder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024
Response from Management on 28 Jan,2024
Dear NarinderGreetings from Ezdan Hotel, West Bay Towers. Thank you for taking the time to review your stay with us. We are glad that you have enjoyed your stay with us, and that we can exceed your expectations. Once again thank you and looking forward to welcoming you again.Kind regards,

10/10 Excellent

Theresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff, and amenities!
Stayed 2 nights in Jan 2024
Response from Management on 28 Jan,2024
Dear Ms. Theresa,Greetings from Ezdan Hotel, West Bay Towers. Thank you for taking the time to review your stay with us. We are glad that you have enjoyed your stay with us, and that we can exceed your expectations. Once again thank you and looking forward to welcoming you again.Kind regards,

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful View, great food, great location
Amazing Hotel especially the apartment the view on the high floors is amazing I definitely recommend, also the menu of room service is good.
Stayed 1 night in Jan 2024
Response from Management on 17 Jan,2024
Dear Valued Guest,Greetings from Ezdan Hotel, West Bay Towers.Thank you for taking the time to share your experience with us and it was an absolute pleasure to have you as our guest. We truly appreciate your feedback and are delighted to hear that you had a wonderful stay at our hotel. We are honored to have had the opportunity to serve you, and we look forward to welcoming you back soon for another exceptional stay.Thank you. Warmest regards,

10/10 Excellent

Alireza

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2024
Response from Management on 14 Jan,2024
Dear Alireza, Greetings from Ezdan Hotel, West Bay Towers.Thank you for taking the time to review your stay with us. We are glad that you have enjoyed your stay with us, and that we can exceed your expectations. Once again thank you and looking forward to welcoming you again.Kind regards,

8/10 Good

Ziad

Stayed 3 nights in Dec 2023
Response from Management on 30 Jan,2024
Dear Mr. Ziad,Greetings from Ezdan Hotel, West Bay Towers.Thank you for taking the time to review your stay with us. We are glad that you have enjoyed your stay with us, and that we can exceed your expectations. Once again thank you and looking forward to welcoming you again.Kind regards,

10/10 Excellent

Khaled

Stayed 1 night in Dec 2023
Response from Management on 9 Jan,2024
Dear Mr. Khaled, Greetings from Ezdan Hotel, West Bay Towers.Thank you for taking the time to share your experience with us and it was an absolute pleasure to have you as our guest. We truly appreciate your feedback and are delighted to hear that you had a wonderful stay at our hotel. We are honored to have had the opportunity to serve you, and we look forward to welcoming you back soon for another exceptional stay.Thank you. Warmest regards,

6/10 Okay

Abdi Aziz

Liked: Cleanliness, property conditions & facilities
Very good
Stayed 1 night in Dec 2023
Response from Management on 9 Jan,2024
Dear Mr. Abdi Aziz,Greetings from Ezdan Hotel, West Bay Towers.Thank you for taking the time to share your review of your stay with us. We are sorry to hear that your experience was not completely satisfactory. We appreciate your input and will use it to make necessary improvements. We hope to have another chance to exceed your expectations in the future.Thank you.Kind regards,

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A CITY UNTO ITSELF - A RESORT IN CENTRAL DOHA
This hotel was absolutely phenomenal - it was like a city unto itself! It is in a great location close to a Kmart which is more like a small supermarket. Hotel & rooms are a little dated but very clean. Short stroll to the coastline. Breakfast was absolutely huge - so much to choose from. The pool was nice but absolutely freezing! Fabulous views from the hotel room of the coastline and the skyline. The staff were really lovely - they were so welcoming and accommodating. They offered me 4pm checkout free of charge which was amazing. Laundry service was very expensive but it was prompt. There are 4 towers to this hotel. Level 4 is shared by all towers and there is a small supermarket, a pool, cafes and restaurants, a barber shop, a basketball court and a children's play area. This hotel comes RECOMMENDED without hesitation. Thank you for a wonderful stay!
Stayed 2 nights in Dec 2023
Response from Management on 28 Dec,2023
Dear Mr. Adam,Greetings from Ezdan Hotel, West Bay Towers. Thank you for taking the time to review your stay with us. We are glad that you have enjoyed your stay with us, and that we are able to exceed your expectations. Once again thank you and looking forward to welcoming you again.Kind regards,

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Management on 17 Dec,2023
Dear Mr. Robert,Greetings from Ezdan Hotel, West Bay Towers.Thank you for taking the time to share your experience with us and it was an absolute pleasure to have you as our guest. We truly appreciate your feedback and are delighted to hear that you had a wonderful stay at our hotel. We are honored to have had the opportunity to serve you, and we look forward to welcoming you back soon for another exceptional stay.Warmest regards,

8/10 Good

Ibrahim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It was nice hotel and receptionist was so nice
Stayed 2 nights in Dec 2023
Response from Management on 17 Dec,2023
Dear Mr. Abrahim,Greetings from Ezdan Hotel, West Bay Towers.Thank you for taking the time to share your experience with us and it was an absolute pleasure to have you as our guest. We truly appreciate your feedback and are delighted to hear that you had a wonderful stay at our hotel. We are honored to have had the opportunity to serve you, and we look forward to welcoming you back soon for another exceptional stay.Warmest regards,

10/10 Excellent

SARAVANAN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Management on 7 Dec,2023
Dear Saravanan, Greetings from Ezdan Hotel, West Bay Towers. Thank you for taking the time to review your stay with us. We are glad that you have enjoyed your stay with us, and that we are able to exceed your expectations. Once again thank you and looking forward to welcoming you again.Kind regards,

10/10 Excellent

Gerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and the hotel is convenient for shopping & restaurants. I would definitely stay again.
Stayed 2 nights in Nov 2023
Response from Management on 7 Dec,2023
Dear Gerry, Greetings from Ezdan Hotel, West Bay Towers. Thank you for taking the time to review your stay with us. We are glad that you have enjoyed your stay with us, and that we are able to exceed your expectations. Once again thank you and looking forward to welcoming you again.Kind regards,

10/10 Excellent

Gerry

Stayed 7 nights in Nov 2023
Response from Management on 19 Dec,2023
Dear Gerry,Greetings from Edan Hotel, West Bay Towers.Thank you for taking the time to share your experience with us and it was an absolute pleasure to have you as our guest. We truly appreciate your feedback and are delighted to hear that you had a wonderful stay at our hotel. We are honored to have had the opportunity to serve you, and we look forward to welcoming you back soon for another exceptional stay.Thank you. Warmest regards,

8/10 Good

Ghassan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
views
Stayed 2 nights in Nov 2023
Response from Management on 13 Nov,2023
Dear Ghassan,Greetings from Ezdan Hotel, West Bay Towers.Thank you for taking the time to review your stay with us. We are glad that you have enjoyed your stay with us, and that we are able to exceed your expectations. Once again thank you and looking forward to welcoming you again.Kind regards,

8/10 Good

FERAS

Stayed 3 nights in Oct 2023
Response from Management on 7 Dec,2023
Dear Mr. Feras, Greetings from Ezdan Hotel, West Bay Towers. Thank you for taking the time to review your stay with us. We are glad that you have enjoyed your stay with us, and that we are able to exceed your expectations. Once again thank you and looking forward to welcoming you again.Kind regards,

8/10 Good

FAKHRELDIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Nov 2023
Response from Management on 12 Nov,2023
Dear Fakhreldin,Greetings from Ezdan Hotel, West Bay Towers. Thank you for taking the time to review your stay with us. We are glad that you have enjoyed your stay with us, and that we are able to exceed your expectations. Once again thank you and looking forward to welcoming you again.Kind regards,

8/10 Good

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel value!
I had a good 2 week stay at the Ezdan, hotel was great especially for the price, only disappointment that it was listed as having a bar on location, but this was not true. Great spot. Just wish it had even a small pub/bar
Stayed 15 nights in Oct 2023
Response from Management on 31 Oct,2023
Dear Mr. Steven,Greetings from Ezdan Hotel, West Bay Towers.Thank you for taking the time to review your stay with us. We are glad that you have enjoyed your stay with us. Once again thank you and looking forward to welcoming you again.Kind regards,

8/10 Good

Rebecca

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023
Response from Management on 10 Sept,2023
Dear Ms. Rebecca,Greetings from Ezdan Hotels, West Bay Towers.Thank you for taking the time to review your stay with us. We are glad that you have enjoyed your stay with us, and that we are able to exceed your expectations. Once again thank you and looking forward to welcoming you again.Kind regards,

10/10 Excellent

Hamad, tubli

Business traveller
Disliked: Staff & service
Parking area is always full Security in the hotels are very rude Hotel room very old and not same the picture
Stayed 2 nights in Aug 2023
Response from Management on 29 Aug,2023
Dear Mr. Hamad,Greetings from Ezdan Hotel, West Bay Towers.Thank you for taking the time to review your stay with us. We are glad that you have enjoyed your stay with us. However, we apologize for any shortcomings during your visit. We appreciate your feedback and will use it to improve our services.We hope to have the opportunity to make it up to you in the future.Thank you.Kind regards,

10/10 Excellent

Ziad

Liked: Cleanliness, staff & service, property conditions & facilities
It was good and budget friendly
Stayed 3 nights in May 2023
Response from Management. on 30 May,2023
Dear Ziad,Greetings from Ezdan Hotel, West Bay Towers. Thank you for taking the time to review your stay with us. We are glad that you have enjoyed your stay with us, and that we are able to exceed your expectations. Once again thank you and looking forward to welcoming you again.Kind regards,

4/10 Poor

salma

Liked: Amenities
Disliked: Cleanliness
Stayed 1 night in Apr 2023
Response from Management on 30 May,2023
Dear Ms. Salma,Greetings from Ezdan Hotel, West Bay Towers.Thank you for sharing your rating on stay with us. We regret that your stay with us was not up to satisfaction and we sincerely apologize for that. We hope that this will not deter you and trust in us as we are constantly improving our level of customer satisfaction.We look forward to exceeding your expectations upon your next return.Thank you.Best Regards,

2/10 Terrible

Merza

Stayed 1 night in Apr 2023
Response from Management. on 30 May,2023
Dear Ms. Merza,Greetings from Ezdan Hotel, West Bay Towers.Thank you for sharing your rating on stay with us. We regret that your stay with us was not up to satisfaction and we sincerely apologize for that. We hope that this will not deter you and trust in us as we are constantly improving our level of customer satisfaction.We look forward to exceeding your expectations upon your next return.Thank you.Best Regards,

8/10 Good

Sabina

Stayed 8 nights in Mar 2023

6/10 Okay

Justin, norfolk

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was ok, night manager was cool, straight forward and down to earth.

10/10 Excellent

Khaldoun

4/10 Poor

Nikesh

Liked: Cleanliness, property conditions & facilities
Nice room and good view. Thats it
It was a good sized room with a nice view, however it smelt like smoke, like it use to be a smoking room. Just had a very stale smell. Bathroom was ok, shower didnt have good pressure though! What really ruined the stay was very noisy kids running around in the corridoor until 2am in the morning on the first night i got there, i had to call reception three times at night. And when i came down in the morning to complain again, i was told they would look into it. In the evening i was told there are no kids on that floor which was a lie, as i spoke to someone in the lift who mentioned they were woken up by kids running and slamming doors at 1am too. It just ruined the stay. So not sure if i would stay here considering nothing was done about it.
Stayed 3 nights in Oct 2022
Response from Management on 17 Nov,2022
Dear Nikesh,Thank you for sharing your feedback which is essential in our constant efforts to continually improve our facilities and standards of service. We regret that your stay with us was not up to satisfaction and we sincerely apologize for that. We hope that this will not deter you and trust in us as we are constantly improving our level of customer satisfaction.We look forward to exceeding your expectations upon your next return.Best Regards,

10/10 Excellent

Mohamad, Edmonton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 19 nights in Oct 2022
Response from Management on 17 Nov,2022
Dear Mr. Mohamad,Greetings from Ezdan Hotel, West Bay Towers. Thank you for taking the time to review your stay with us. We are glad that you have enjoyed your stay with us, and that we are able to exceed your expectations. Once again thank you and looking forward to welcoming you again.Kind regards,

6/10 Okay

HAGOMER

Business traveller
Liked: Cleanliness, staff & service
Ok
Stayed 20 nights in Sep 2022
Response from Management. on 10 Oct,2022
Dear Hagomer,Greetings from Ezdan Hotel, West Bay Towers.It was a pleasure having you as our guest and sharing your experience with us. We thank you once again for giving us the opportunity to serve you and look forward to seeing you again.Best regards,

2/10 Terrible

Ahmed

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Old place Smell so bad the room Old furniture
Stayed 1 night in Sep 2022
Response from Management. on 19 Sept,2022
Dear Mr. Ahmed,Greetings from Ezdan Hotel, West Bay Towers.Thank you for sharing your feedback which is essential in our constant efforts to continually improve our facilities and standards of service. We regret that your stay with us was not up to satisfaction and we sincerely apologize for that. We hope that this will not deter your believe and trust in us as we are constantly improving our level of customer satisfaction. We look forward to exceeding your expectations upon your next return.Best Regards,

6/10 Okay

Laith

Disliked: Staff & service, amenities
Needs to downgraded to two or max 3 stars hotel , good thing about this hotel is location and Starbucks cafe underneath
Stayed 2 nights in Sep 2022
Response from Management. on 19 Sept,2022
Dear Laith,Greetings from Ezdan Hotel, West Bay Towers.Thank you for sharing your feedback which is essential in our constant efforts to continually improve our facilities and standards of service. We regret that your stay with us was not up to satisfaction and we sincerely apologize for that. We hope that this will not deter your believe and trust in us as we are constantly improving our level of customer satisfaction. We look forward to exceeding your expectations upon your next return to Ezdan Hotel.Best Regards,

8/10 Good

Michael, Philadelphia

Liked: Cleanliness, staff & service
Disliked: Amenities
Cheaper place to stay in Doha, but a bit run down and in need of renovation. Air conditioning had three settings: New England in Winter, Antarctica, and Vacuum of Space. Staff is exceptionally nice and helpful though.
Stayed 1 night in Jul 2022
Response from Management. on 19 Sept,2022
Dear Mr. Michael,Greetings from Ezdan Hotel, West Bay Towers.Thank you for taking the time to review your stay with us. We are glad that you have enjoyed your stay with us, and that we are able to exceed your expectations. Once again thank you and looking forward to welcoming you again.Kind regards,

4/10 Poor

Maria

Stayed 7 nights in Jul 2022
Response from Management. on 19 Sept,2022
Dear Ms. Maria,Greetings from Ezdan Hotel, West Bay Towers.Thank you for taking the time to review your stay with us. We are glad that you have enjoyed your stay with us, and that we are able to exceed your expectations. Once again thank you and looking forward to welcoming you again.Kind regards,

8/10 Good

Abimbola

Stayed 1 night in Jul 2022

8/10 Good

Dinesh

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2022

10/10 Excellent

Maria

Stayed 2 nights in Jun 2022

6/10 Okay

Richard

Disliked: Property conditions & facilities
Stayed 1 night in Jun 2022

8/10 Good

Umar

Stayed 3 nights in Feb 2022
Response from Management. on 31 May,2022
Dear Mr. Umar, Greetings from Ezdan Hotel West Bay Towers. Thank you for taking the time to review your stay with us. We are glad that you have enjoyed your stay with us, and that we are able to exceed your expectations. Once again thank you and looking forward to welcoming you again. Kind regards,

10/10 Excellent

Imad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2022
Response from Management. on 31 May,2022
Dear Mr. Imad, Greetings from Ezdan Hotel West Bay Towers. Thank you for taking the time to review your stay with us. We are glad that you have enjoyed your stay with us, and that we are able to exceed your expectations. Once again thank you and looking forward to welcoming you again. Kind regards,

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Doha Qatar Ezdan Hotel review.
The people were warm and welcoming. Clean, new and modern. Views of Doha are excellent. A little complicated as complex is 4 large towers.
Stayed 2 nights in Feb 2022
Response from Management on 13 Feb,2022
Dear Valued Guest, Greetings from Ezdan Hotel, West Bay Towers. Thank you for taking the time to write such an appreciative review of your stay with us. We are delighted to read that your stay with us was nothing short of perfect and that you enjoyed all of our facilities. Your candid feedback will be shared with the entire team as this provides them with great motivation to continuously strive and exceed our guests’ expectations at all times. Thank you very much once again for your positive reviews and we look forward to welcoming you again to Ezdan Hotel for another amazing moment. Kind Regards Management

10/10 Excellent

Toufic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 1 night in Jan 2022
Response from Management on 13 Feb,2022
Dear Mr. Toufic, Greetings from Ezdan Hotel West Bay. Thank you for taking the time to review your stay with us. We are glad that you have enjoyed your stay with us, and that we are able to exceed your expectations. Once again thank you and looking forward to welcoming you again. Kind regards,

6/10 Okay

Hadeel

Business traveller
Disliked: Staff & service, property conditions & facilities
Issues with lifts at property created bottlenecks and delay to hotel guests, which was very irritating to deal with multiple times a day, especially on the highest floors. Checking in and checking out took much longer than usual in most hotels (30 minutes plus). Customer service staff were polite but seemed overwhelmed, and the front desk was often busy with a long queue. Guest services often did not answer when calling from the room. Area was convenient to walk in and had good breakfast options. However I would not choose to stay here again.
Stayed 7 nights in Jan 2022
Response from Management on 13 Feb,2022
Dear Valued Guest, Greetings from Ezdan Hotel, West Bay Towers. Thank you for sharing your feedback which is essential in our constant efforts to continually improve our facilities and standards of service. We regret that your stay with us was not up to satisfaction and we sincerely apologize for that. We hope that this will not deter you and trust in us as we are constantly improving our level of customer satisfaction. We look forward to exceeding your expectations upon your next return to Ezdan Hotel. Thank you. Best Regards,

8/10 Good

Abdul Ghafour

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Nov 2021

2/10 Terrible

Mahmoud, doha

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Need renovation
Stayed 1 night in Nov 2021

4/10 Poor

Hamzah

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

2/10 Terrible

gonzalo

Disliked: Staff & service, room comfort
Stayed 2 nights in Aug 2021

10/10 Excellent

Yaaqoub

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2021

8/10 Good

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its all about getting a good deal
I stayed here for 5 nights and found it clean and quite comfortable as far as stay is concerned. They provided you with good complimentary assistance and toiletries. If you are lucky and got a good deal well before in time. Its a thumbs up 👍 However being a 4-star hotel following points were of concern; 1) its hard to reach guest services number or operator and eventually I had to visit the reception in person to get the assistance. 2) room size was quite small if i compare it with what i have experienced in 3-star hotels in Dubai. 3) they have many rooms and a single pool and a GYM to cater their needs. Which is for me over croweded
Stayed 5 nights in Aug 2021