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Reviews of Atlas Hotel

4 out of 5
Atlas Hotel
32, Nisor Muhammad Street 3/4, Dushanbe, Dushanbe

Reviews

9.8

Exceptional

Rating 10 - Excellent. 28 out of 32 reviews" "
Rating 8 - Good. 4 out of 32 reviews" "
Rating 6 - Okay. 0 out of 32 reviews" "
Rating 4 - Poor. 0 out of 32 reviews" "
Rating 2 - Terrible. 0 out of 32 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Lewis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay! Wonderful value.
The rooms offer generous space, and the hotel staff is exceptionally welcoming. Each room includes a convenient daily allowance of 5 pieces of laundry, which is truly fantastic. The hotel efficiently arranged my transportation outside the city. It was a reliable and affordable service. Both breakfast and dinner options were delightful, and I had dinner multiple times during my stay without missing out on breakfast. The hotel boasts abundant natural light and windows, creating a pleasant atmosphere. My sole recommendation pertains to internet connectivity, as it proved challenging for work throughout the week due to frequent interruptions. Implementing multiple service providers and routers on every floor would be a beneficial solution to this issue. Overall, it's an outstanding choice, considering the location and price, and I would gladly stay here again without hesitation. Thank you to Farhood, Rasul, and Saad at the front desk. They were so helpful and patient with me.
Stayed 3 nights in Oct 2023
Response from Sadi Navruzov on 3 Nov,2023
Dear Lewis,Thank you very much for sharing an amazing review and staying with us in Atlas Hotel.We are delighted to hear that you had a wonderful experience with us and that my team made your stay memorable. Our entire team enjoyed catering to your needs as much as you enjoyed your stay.Unfortunately, the local internet provider had some maintenance for almost 1 week. That's why we had internet issue not only in the Hotel but in Dushanbe city as well. It is due to such remarkable feedback, that we constantly strive for excellence and always make sure that each of our guests leaves the hotel with fond memories.Looking forward to welcoming you once again and hope to see you soon.Warm Regards, Front Office Manager

10/10 Excellent

YODGORA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Dushanbe
One of the best hotel. We stayed two nights. Refreshing drinks and tea coffee, desserts 24/7. Very good breakfast. Excellent service from the team. Overalls very good experience. Loved this hotel. Highly recommend this hotel too friends and family.
Stayed 1 night in Aug 2023
Response from Front Office Manager on 6 Oct,2023
Dear Yodgora,We are delighted to hear that you stay was amazing.We appreciate your kind words and are thrilled that you love this place.We will look forward to welcoming you again to the Atlas Hotel. Best regards,Sadi Navruzov

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel. Good facilities, very helpful staff.
Stayed 2 nights in Jul 2023
Response from Sadi Navruzov on 26 Jul,2023
Dear Richard,Thank you for the positive review. We are looking forward to welcoming you again to the Atlas Hotel.Best regards,Front Office Manager

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Reasonably priced, attentive staff, great food.
Stayed 1 night in Jun 2023
Response from Sadi Navruzov on 26 Jul,2023
Dear Richard,We're really grateful and appreciate you taking the time to share your rating with us.We are looking forward to welcoming you again to the Atlas Hotel.Best regards,Front Office Manager

10/10 Excellent

Obaid

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a very very good hotel. Wonderful friendly staff. Including Mr. Saddi Navruzov who is the manager. Up on my arrival he upgraded my room and allow me to check in early, it was so nice of him. Great guy ! Also there is Mr. Rasuljon and the young lady by name of Sharora. They work at the front desk pretty much everyday and they are super nice to the guest. Every-time I need it a taxi or had questions regarding some restaurants or places that I wanted to explore they were there to help all the time. So, overall I recommend this place to ALL travelers!! It’s a phenomenal hotel.
Stayed 5 nights in May 2023
Response from Sadi Navruzov on 11 May,2023
Dear Obaid,Thank you for your delightful review.It is always a pleasure to welcome you to Atlas Hotel and it was a joy for me to share your very kind words with all the team and especially those you so kindly mentioned. I truly believe that it is the dedication and commitment of all the team to constantly deliver warm, personable and attentive service that makes Atlas Hotel so special for all our guests.We are looking forward to welcoming you again to Atlas Hotel.Best regards,Front Office Manager

10/10 Excellent

Lila

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10! I can't believe I'd never heard of this hotel while staying in Dushanbe. People always talk about the Hyatt and Serena and Atlas REALLY gives them a run for their money. Its breakfast is PHENOMENAL. Service amazing. Rooms super comfy and beautiful views. Cannot say enough good things about our experience at this hotel!
Stayed 2 nights in Apr 2023
Response from Sadi Navruzov on 11 May,2023
Dear Lila,Thank you for your excellent review.Here, in Atlas Hotel, the team take pride in looking after each and every guest, and I am delighted to see your positive comments.We are looking forward to welcoming you again to Atlas Hotel.Best regards,Front Office Manager

10/10 Excellent

Delbar

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was excellent
Stayed 6 nights in Mar 2023
Response from Sadi Navruzov on 17 Apr,2023
Dear Delbar,Thank you for taking your time for feedback.We are looking forward to welcoming you again to Atlas Hotel.Best regards,Front Office Manager

10/10 Excellent

Lucia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spectacular
I’ll never stay anywhere else in Dushanbe. This hotel is great value for the money, spacious, and hotel staff are so kind. The breakfast was sometimes a bit strange, but there’s always an option. The coffee and tea round the clock was also a lovely feature.
Stayed 5 nights in Mar 2023
Response from Sadi Navruzov on 17 Apr,2023
Dear Lucia, Thank you very much for your amazing feedback of your stay at the Atlas Hotel.We will definitely share it with our staff.We are looking forward to welcoming you again to Atlas Hotel.Best regards,Front Office Manager

8/10 Good

Jamshid

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable rooms. Friendly and helpful staff. Overall safety is poor, stairs are small or even blocked. The elevators are small in comparison to the hotel capacity.
Stayed 3 nights in Feb 2023

10/10 Excellent

Bagher, Tampa

Stayed 3 nights in Oct 2022

10/10 Excellent

Richard

Liked: Cleanliness
Stayed 2 nights in Oct 2022

10/10 Excellent

KAVEH K

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice
Stayed 11 nights in Jan 2022

10/10 Excellent

Jeremy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice friendly hotel
The staff and hotel were great. Nice accommodations just off the main roads.
Stayed 3 nights in Aug 2021
Response from Saadi Navruzov on 9 Sept,2021
Dear Guest, Thank you for your amazing feedback. We really appreciate the time you took to write such positive words. We look forward to welcoming you again to Atlas Hotel. Best regards, Front Office Manager

10/10 Excellent

Vivek

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay of 15 days
Extremely courteous and friendly staff , caring and sincere, always ready to help. Very good location, and cleanness was really good.
Stayed 10 nights in Jul 2021
Response from Saadi Navruzov on 9 Sept,2021
Dear Guest, Thank you so much for your positive feedback. We are really glad that you enjoyed your stay with us. Our guests reviews are very important for us and we will definitely share it with our colleagues. We look forward to welcoming you again. Best regards, Front Office Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 12 nights in Jul 2021

10/10 Excellent

Ahmad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Service and Hospitality! Great Value!
It was great the staff were very hospitable and kind and welcoming. The best service I’ve experienced ever.
Stayed 2 nights in May 2021
Response from Management of the Atlas Hotel on 26 May,2021
Dear Guest, Thank you so much for your feedback. We are very happy by your possitive words, we really appreciate the time you took to write amazing review. We look forward to your stay again. Have a nice day. Best regards,

10/10 Excellent

Messai

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel staff friendly
Dushanbe clean city
Stayed 2 nights in Apr 2021
Response from Management of the Atlas Hotel on 13 Apr,2021
Dear Mr Messai, Thank you for taking the time to share your feedback with us. We are very happy that you enjoyed your stay in Atlas Hotel. We look forward to welcome you again. Best regards,

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent modern hotel. Very helpful staff with excellent English. Great food.
Stayed 7 nights in Dec 2019
Response from Reservation Department on 20 Dec,2019
Dear Guest, Thank you for leaving a great review with us. We look foward to hear from you again. Best regards,

10/10 Excellent

Jonathan D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2019
Response from Management of the Atlas Hotel on 20 Dec,2019
Dear Jonathan, Thank you for your pleasent stay and thank you for the great review. We will try our best to provide our guests the most professional services we can offer. We look forward to hear from you again. Best regards,

10/10 Excellent

Serghei

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended to business travelers
Extremely friendly personal, 24/24 free tea&coffee, clean and quiet. Free shuttle from/to airport is an asset, and the driver is very helpful. Not the best location, still not too far from central part of the city
Stayed 3 nights in Sep 2019
Response from Front Office Manager on 23 Oct,2019
Dear Serghei, Thank you for leaving us such a wonderful review. We are very happy that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Best regards, Saadi Navruzov

10/10 Excellent

Henrikas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful little hotel and amazing hospitality
Stayed 6 nights in Jun 2019
Response from Front Office Manager on 11 Jul,2019
Dear Henrikas, Thanks for the wonderful review. We look forward to your stay again and wish you a wonderful day. Thanks and best regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019
Response from Saadi Navruzov Executive Reception on 31 May,2019
Dear Guest, We are very happy to hear that you enjoyed your stay with us. We look forward to your stay again. Thanks and best regards, Saadi Navruzov Executive Reception

10/10 Excellent

Iris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend and will for sure use again. The food, breakfast and dinner were exceptionally good and the overall service as good as it gets
Stayed 4 nights in May 2019
Response from Saadi Navruzov on 14 May,2019
Dear Guest, Thank you very much for such great review. It's always gratifying to receive positive feedback, and your kind comments will be shared with all the staff members. We do hope to have the apportunity in the near future to welcome you, your friends or family back at our hotel. Thank you again for having shared your experience with us. Best regards, Executive Receptionist

8/10 Good

Ercan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lokasyon mahalle arası olmakla beraber otel ihtiyac duyulan her seyi kendi içinde sunmaya gayret ediyor olması kayda değer. Personelin cözüm odaklı ve güleryüzlü olması arti değer.
Stayed 4 nights in Aug 2023

10/10 Excellent

Bruno

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour d’affaires idéal et tout confort
Excellent séjour de 4 nuit dans cet hôtel accueillant et extrêmement bien géré. Personnel serviable, attentionné, prévenant et amicalement disposé. J’y retournerai à coup sûr la prochaine fois.
Stayed 4 nights in Jan 2023
Response from Front Office Manager on 9 Feb,2023
Dear Bruno,Thank you very much for sharing your experience with us.We are very pleased to hear that you enjoyed your stay with us. We will pass your kind words along to the entire team. We are looking forward to welcoming you again to Atlas Hotel.Best regards,Front Office ManagerSadi Navruzov

10/10 Excellent

hazal aleyna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super
Stayed 3 nights in Dec 2022
Response from Front Office Manager on 23 Dec,2022
Dear Ahmet Kamberoglu,Thank you for the delightful review!I will definitely share your amazing feedback with our colleagues.We look forward to welcoming you again to Atlas Hotel.Best regards,Sadi NavruzovFront Office Manager

10/10 Excellent

NaiChuan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel in Dushanbe!
I stayed at Atlas hotel for 4 nights in total. I wish I could rate it more than 5 stars! The staffs are extremely helpful and friendly. They provided many information for sightseeing and sorted out every problems during my stay such as buying local SIM card and arranging PCR test. Even more, we arrived in the early morning (4 a.m.) , they provided free airport pickup service. The breakfast are tasty and change everyday. We also enjoyed their dinner buffet. Most important thing is the beds are super comfortable! Staying here means you can enjoy the time in Dushanbe for sure. The hotel is new furbished and clean. Free 2 ways pick-up service is perfect . Highly recommended for everyone!
Stayed 1 night in Nov 2021
Response from Saadi Navruzov on 4 Dec,2021
Dear NaiChuan, Hope you reached home safely. Thank you for your positive review. We are very happy that you enjoyed your stay with us. We will definitely pass your review to our team. Looking forward to welcoming you again to Atlas Hotel. Best regards, Front Office Manager

10/10 Excellent

JONG YUL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2021
Response from Saadi Navruzov on 26 Oct,2021
Dear Guest, Thank you for your amazing feedback. We look forward to welcoming you again to Atlas Hotel. Best regards, Front Office Manager

10/10 Excellent

MYKHAYLO

Stayed 2 nights in Oct 2019

10/10 Excellent

Aksana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Sep 2019
Response from Front Office Manager on 23 Oct,2019
Dear Aksana, Thank you so much for taking the time to leave us this amazing review. We look forward to your stay again and wish you a very happy day. Best regards, Saadi Navruzov

8/10 Good

Werner

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tolle Gastfreundschaft
Familienhotel, total freundlich uns sympatisch
Stayed 2 nights in Jul 2019