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"Great staff but painfully slow bar staff!!"

"Hotel is a bit tired. One lift out of order made the other two very busy at times. In our room, the light when you entered the room wasn't working and no matter what we did with the heating controls the room never seemed to warm up. The shower control was very stiff to turn off. Lots of mould around the window reveals. In the glazed area where the bar was, you can see where some panes have leaked and there is corrosion and paint peeling. Staff were friendly."

"Didn’t use the facilities "

"Room OK what you expect for price. Dinning room closed "

"WiFi and air conditioning good "

"Cleaner room, breakfast was terrible Food last night was awful and me and hubby have been sick all day Tea coffee in room but 1 club biscuit 2 of us stayed in the room how does that work "

"Stains over carpet and sofa in room. Damaged furniture, over all not very appealing. Bathroom was clean at least "

"Clean room,very helpful staff. Pool is very small and the steam room was broken which was disappointing. The parking charge is expensive at £15 per day, "

"The hotel is old (but interesting) and needs a lick of paint here and there but the room was very clean. Bathroom with shower very good. Very nice double bed too. Breakfast was buffet style, was good though no fruit. No problem with Wi-Fi. Staff were friendly, polite and helpful. Excellent location for eateries and seeing old Southampton. Good value and would stay there again. "