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"Sub par experience overall. Staff was short with us, rude and unprofessional. Room was fine except we booked a room with a microwave and did not recieve the proper accommodations. This was important to us due to having small children. The coffee maker in the room was missing the most important componant and did not work. No laudry bags in room. One positive note was Miles and Ryan froM Valet service were fantastic!! "

"The first room we were assigned to hadn't been visited by roomkeeping quite yet. They got us a different room immediately and gave us vouchers for breakfast immediately and were apologetic, no worries. The internet was fine, however stopped allowing access at some point during the night, which was disappointing. We didnt use the pool or hot tub."

"One street away from the 16th street mall. Awesome rooms! Clean and comfortable! Salt water pool and hot tub was amazing!"

"Everything was perfect"

"The low rating on the Staff is not for the Front Desk Staff. They were very polite and helpful. This issue was the cleaning staff tapping a card on the door ealry in the morning even though the "Do Not Disturbe" sign was on the door. They did this several timdes during my stay. The beds were comfortable, but the rooms are a little tired. "

"Great hotel!"

"My rooms heater was knocking and making a terrible noise for hours. Maintenance man had to come twice. "

"It was a clean bed to sleep in for an unexpected flight delay with an airport shuttle."

"We stay here often. Staff is great. Hotels and the property don’t seem to jive great so we’ll have to book direct through them now. They were going to charge us to extend our reservation "