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"Great location! One of the best hotels in the area"

"Stayed here for 3 nights and unfortunately the overall experience was disappointing. The location was much farther from attractions than expected around 30 minutes from Gatlinburg and close to 50 minutes from parts of Pigeon Forge depending on traffic which added a lot of extra driving each day. The condo itself was smaller than it appeared in photos and several parts of the furniture finishes and amenities felt cheaply done or poorly maintained. The overall unit lacked the comfort and quality we expected based on the listing. The biggest issue was the lack of insulation between units. You could hear everything from surrounding condos including footsteps conversations water pipes showers toilets doors shutting and constant movement from the unit above. It repeatedly disrupted sleep late at night and early in the morning. Management acknowledged in writing that this is part of the building structure and stated all of their units are similar. Communication was frustrating as the property is run through a corporation rather than an individual host. Responses were slow dismissive and there was no meaningful attempt to resolve the issues despite reporting them immediately after the first night. There were also additional concerns including stained bedding broken sauna and steam room inconsistent WiFi and not enough towels for the full stay. Overall the stay felt below expectations and I would not book here again."

"great time cold beer "

"Room was clean. Bathroom had rusty features and no exhaust fan. Breakfast was good. Location was wonderful. Pool was awesome."

"We throughly enjoyed our stay. Everything we needed was available and the place was very clean and comfortable. We'd return and would recommend."

"Great location. Great staff. Always helpful"

"La verdad todo estuvo espectacular desde la atención la limpieza las variedades todo en general d echo pienso cover pronto para mi cumpleaños pasarlo aquí nuevamente"

"The rooms are nice and big. The walls are thin so you will hear everything from the next room and in the hallway. The door on the bathroom is like a barn door, but it has gaps and you can see in the bathroom when the door is closed. The bathroom needs towel hooks."

"It is a nice hotel, conveniently located, and very clean. We had everything needed for the stay, and the only odd thing was that the declared hours of operation of the cafe and bar did not match the real hours when we were there; they closed a couple of hours earlier in the evening."