Hotels with Swimming Pools in Eaton

"Spa access was not included. The rooms and hotel were very well worn, poorly kept. Lots of cleanliness issues, if you stand near reception you can hear the constant complaints including someone finding dirty underwear in their room! "

"I've stayed at the property several times whilst attending a work training event. On a number of occasions I have been allocated a room on the opposite side of the hotel from the rest of my colleagues. When I queried this at check in, I was advised there were no other rooms available. What I also find disappointing is that one of my colleagues consistently appears to receive room upgrades, yet whenever I have politely asked, I am told that nothing is available. During my most recent stay, after reaching down to my bag at reception, I stood up and noticed the receptionist laughing with a colleague whilst looking in my direction. Whether intentional or not, it came across as unprofessional and uncomfortable. I have another work training session at the beginning of June and, although the Park Royal would have been the most convenient option, I have chosen to stay elsewhere instead. If staff are going to mock or laugh at guests, I would at least expect it not to happen within view of the check in desk. Very disappointing and not the level of professionalism I would expect. As a result, I will not be staying at the hotel again in future."

"A wonderful welcome ( thank you Jane). Hotel has a lovely atmosphere, all staff friendly & helpful. Great breakfast, had dinner in one evening & food was good. Comfortable clean spacious room. Great location, lovely setting & gardens. Would definitely stay here again."

"Nice"

"Disappointed that the water pressure in my room was very low. It meant that the shower rose was only effective when I knelt down in the bath. Otherwise no complaints, clean room, helpful staff and good value considering location to Manchester airport"

"4 pillows, 2 with protectors on but stained and warn, the other two with no protector at all. They have to address this, as it’s a serious hygiene issue. None of the staff knew what their policy was. The renovated rooms have been done well considering the room price, however hallways are very dated and not maintained. "

"Great staff. Location perfect."