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Reviews of 16 Pilrig Guest House

3 out of 5
16 Pilrig Guest House
16 Pilrig Street, Leith, Edinburgh, Scotland

Reviews

7.4

Good

Rating 10 - Excellent. 49 out of 186 reviews" "
Rating 8 - Good. 64 out of 186 reviews" "
Rating 6 - Okay. 47 out of 186 reviews" "
Rating 4 - Poor. 13 out of 186 reviews" "
Rating 2 - Terrible. 13 out of 186 reviews" "

8.0/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Thirumurugananthi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The property was good and cheap. Safe. Quiet. Support staff on site. Only drawback is heater was not working and was provided with a noisy fan heater. Not a great option when you have an active toddler.
Stayed 2 nights in Dec 2023

2/10 Terrible

Brycchan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty, run-down, uncomfortable
This place is just awful. It's one of the worst hotels I have ever stayed in, anywhere. The room I was given was much smaller than the room illustrated on the Hotels.com website. The room was cramped, dirty, and poorly maintained. The television was broken. I complained about that and was told it had been fully fixed. In reality, no-one had even looked at it. The bed was uncomfortable - a cheap mattress laid over planks. The room was noisy, next to the kitchen and there was a horrible noise coming from the pipes every time the people in the room above flushed the toilet. I could go on, but I've said enough. This place really is just awful and I strongly recommend that you avoid it at all costs.
Stayed 2 nights in Nov 2023

10/10 Excellent

Jadie

Stayed 1 night in Aug 2023

10/10 Excellent

Barbra-Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and cute
Stayed 1 night in Aug 2023

6/10 Okay

Christopher

Stayed 1 night in Aug 2023

10/10 Excellent

Susan

Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

2/10 Terrible

Lorna

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unprofessional and SCAMMERS!
First impressions: Dinning room and reception dirty. Old and new sheets piled up in the dinning room, are guests expected to eat there? And old rotting banana the only piece of fruit in the fruit bowl turning black and prefectly representing this property. My group arrived and the young lad seemed to have no idea what he was doing. Couldnt find our booking and phone the manager. Gives the phone to me and the manger says hotel.com cancelled my booking. When i called hotel.com to recieve a refund they said they didnt cancel my booking and that the hotel has my money, the hotel refused my refund request then saying it wasnt hotels.com that cancelled it was me? So i wasnt entitled to a refund?! Lying and changing the story to avoid refunding me. It was eventually discovered I hadnt cancelled like they suggested i did so EVENTUALLY refunded. Disgusting how they will do or say anything to keep you from recieving your money back! Tried speaking with the manager about this as well they said over the phone that theyre the manager but once they realised i wanted my money back they changed their story and pretended they had I idea what i was talking about theyre one a receptionist? Hotels.com do the right thing and stop doing business with these scammers.
Stayed 1 night in May 2023

8/10 Good

Meagan

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Property was in nice area but it was hard to reach someone at initial check-in
Stayed 1 night in Apr 2023

4/10 Poor

Rebecca

Disliked: Staff & service
Loud, noisy but great location
We arrived at the hotel and was greeted by a young man who could speak English, this wasn’t a problem he was very kind but did struggle to find the booking due to his lack of English, however I helped with this. We got into the room and it was nice enough, nice decor but very small but as we were only sleeping here we didn’t mind. However during the night the room got worse.. the noise from the piping was very very loud in the room and kept us awake all night, We know it’s not the hotels fault but the rooms above were very very loud banging about at all hours. There was no greeting card or anything in the room to let us know what time we needed to check out, or what the wifi code was. The TV remote was smashed up and wouldn’t work with the TV. The guest house was nice enough, great location, but due to the very noisy rooms and the lack of service. We wouldn’t return here
Stayed 2 nights in Feb 2023

10/10 Excellent

Abdul Malik

Stayed 1 night in Jan 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good overall
Stay was all well and good. Room was fine, cosy and comfortable, private en suite bathroom was nice too, just slightly small and kind of cramped, but it was all good and clean too. Towels and bed sheets smelt really nice. Tea and coffee making facilities in the room were good as well. The TV was slightly small but it worked and had a good variety of channels.
Stayed 1 night in Jan 2023

6/10 Okay

Rhona

Stayed 1 night in Sep 2022

10/10 Excellent

Fae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would book again!
Excellent. Lovely people. Shower was a bit fritzy temperature wise. Loved the frount garden! Would stay again.
Stayed 1 night in Sep 2022

6/10 Okay

Kitty

Stayed 1 night in Sep 2022

8/10 Good

Pawel

Stayed 1 night in Aug 2022

4/10 Poor

Peter

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Our 3-day stay16 Pilirig gust house
Two Adults Monday check-in 15th August 2022 (1 PM) to Thursday, 18th August 2022 (10 AM) £364.53. 16 Pilirig guest house we were welcomed in and given the criteria for our three-night stay. At £115 a night, breakfast is extra at £10 each, Sausage, beans & egg but no bacon, a yale front door key to enter at night and with 2 big old keys for room and a separate bathroom that we had to carry around with us. We climbed 46 steps to the top floor of the house, the attic, where there are four rooms and one bathroom squeezed into where two rooms would have originally been. Our room number 8 has an old-style door lock, and so is the bathroom across the hall. The room is an L shape, with a double bed pushed against the blue-painted chipped wall on the narrow part of the room where I can stand up. The part where I could not stand up in, has a 45-degree ceiling that goes all around the longer end of the room with a single bed under the slope of the attic roof where I banged my head every morning. No window view in this room as only one small Velux widow that we could not open, this is on the slopping ceiling facing the sky with no blind to stop any light from waking us in the morning. I banged my head multiple times while stooping down and moving in the low ceiling space in the main part of the room. There are no chairs in this room so had to use the bed as an uncomfortable seat. The room smells damp, and our clothes got damp even if left in the suitcase. No wardrobe, just a small me
Stayed 3 nights in Aug 2022

6/10 Okay

Matthew

Stayed 3 nights in Aug 2022

4/10 Poor

JACQUI

Travelled with family
Disliked: Amenities, property conditions & facilities
The walls are paper thin. Do not come here if you have children. Was told I had a private bathroom, it was private but outside the room, would have been good to know this before I booked it.
Stayed 2 nights in Jul 2022

8/10 Good

Shilpa

Stayed 1 night in Jun 2022

8/10 Good

Lesley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
review
The guest house was nice but would have been better to know before had that the bathroom was not in the room but in the hall. Also that the room would be on the second floor, would have been better know this in advance just in cause for people with disabilities. Staff very friendly and room was clean and tidy.
Stayed 1 night in Jun 2022

10/10 Excellent

Rumana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lOVELY EXPERIENCE. Nice friendly atmosphere. 10 minutes walk to shopping centre, rail station
Stayed 1 night in Jun 2022

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money guest house
A trouble-free stay. Bathroom quite small, but clean. Friendly staff. Poor TV reception!
Stayed 2 nights in May 2022

6/10 Okay

Colin

Business traveller
Liked: Staff & service, room comfort
Stayed 1 night in Apr 2022

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Good stay
It was a very nice and accomodating stay. They are available for very late check in (like 2am) and very early check out (like 4am) which is nice! Small room for 3 people but generally nice.
Stayed 3 nights in Apr 2022

8/10 Good

Scarlett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2022

10/10 Excellent

Alishia

Stayed 1 night in Mar 2022

8/10 Good

Mohammad

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 3 nights in Feb 2022

10/10 Excellent

James

Stayed 3 nights in Feb 2022

10/10 Excellent

Haley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy, comfortable and affordable!
Easy check in, comfortable beds, great for a group of 5 or 6!! Lovely service.
Stayed 1 night in Jan 2022

8/10 Good

Izak

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
Georgian interior, clean and comfortable. Large windows and high ceilings. Some minor wear and tear maintenance required. Some double rooms are larger than others.
Stayed 6 nights in Dec 2021

6/10 Okay

Hiren

Disliked: Staff & service, room comfort
Stayed 4 nights in Dec 2021

6/10 Okay

Simon

Travelled with group
Liked: Cleanliness
Disliked: Room comfort
Somewhere to get your head down in a good location
The hotel was clean and tidy but dated. This includes the draughty windows and curtains that dont fully shut. The only modern thing about the hotel is the really loud Ring doorbell that when it goes off at 1am and 3am because guests couldnt get in it can be heard througout the hotel. We were top floor and it woke me normally a heavy sleeper. The beds are not comfy at all. The walls are very thin and the TVs and talking etc can easily be heard through them. Beware of the free local parking. Its on street parking first come first served and all that. When we rang and asked they said its easy to get parked, noone struggles. I parked a mile away. The location of the hotel is good for edinburgh city centre. Its only a short walk away. Our ensuite was tiny. If you sat on the toilet your knees were under the sink. No room to get changed in there. All in all It was somewhere to get our heads down in an area near where we wanted to be. Thats about it.
Stayed 2 nights in Dec 2021

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort
I would say ‘cheap & cheerful’ but it was neither
The location was good, a 20 minute walk from Waverley down Leath walk. The hotel itself was not very well presented. We were checked in and then never saw anyone again after that point except someone knocking on our door at 10pm asking us to turn out tv down (it wasn’t on loud). The tv didn’t actually work so we went and purchased a HDMI cable so we could plug a laptop in. We were in urgent need of the first aid box at one point but there was no one in reception, I rang the hotel phone number and no one picked up, I rang the door bell and no one responded so I had to go out to the shop around the corner. There was nowhere for us to put our suitcases so we ended up with no floor space. The bed was pushed up against the wall which is never pleasant. The room was cold and duvet was thin (but there was an additional heater in the room). We were then chased out of the room 4 minutes after check out time at 10am by the cleaner as we were trying to pack. There was no check out, she just shouted down the stairs to leave our key in the door.
Stayed 2 nights in Dec 2021

2/10 Terrible

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
No worth it
I was not impressed with my stay. The heater didn't work and the window was open when I originally got into the room, which was fine as I was roasting from the walk from the tram. But... The following morning when I woke up, I was freezing and couldn't get warm because the heater didn't work. So... I decided to hop into the shower. Bad mistake! It was awful! Beyond awful! It had one of those eco water heaters and their was either no pressure and when it did get pressure, it was scalding hot. No matter which way I moved the lever, it was horrible. So much for that hot shower I wanted... Scalding hot was not fun and not what I had in mind.
Stayed 1 night in Nov 2021

10/10 Excellent

Francis Durand

Stayed 8 nights in Nov 2021

8/10 Good

Sharon

Travelled with family
Liked: Cleanliness, room comfort
Decent family break
The room itself was spacious enough, although no wardrobe or hanging space, and the bed was comfy. Having a separate bathroom was a little weird but it was private and nicely done. The whole place could do with a little love and TLC
Stayed 4 nights in Oct 2021

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Stayed 2 nights in Oct 2021

8/10 Good

Hassina

Travelled with group
Liked: Cleanliness, staff & service
Nice friendly staff
We had a great welcome and friendly , helpful staff.
Stayed 1 night in Oct 2021

8/10 Good

Zac

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Izabela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

4/10 Poor

K

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

8/10 Good

K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean place, quiet and central.
Very nice wee place, clean, easy to check in - very quiet and very close to town. Fairly cramped as it had a coombed ceiling and a small en suite but was great for what we needed. Not luxury but definitely fine for the price.
Stayed 1 night in Aug 2021

10/10 Excellent

BISAL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very chipper but nice place
Omg Iam very happy Iam living there 2 night with my family excellent hotel also very chipset
Stayed 2 nights in Aug 2021

10/10 Excellent

Jarco

Stayed 1 night in Aug 2021

8/10 Good

thomas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Construction zone
Stayed 1 night in Aug 2021

6/10 Okay

Verified traveller

Stayed 2 nights in Aug 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap and cheerful
I stayed 3 nights here with my 9 year old daughter. The room was a little dated but clean and tidy. Bed was very comfy. Staff very helpful. Only downside was the breakfast was a little expensive for very little choice. Parking bit problematic but Leith is a busy place. We enjoyed our stay and would stay again..
Stayed 3 nights in Aug 2021

2/10 Terrible

Jodie

Stayed 2 nights in Jul 2021