Exterior
Check availability

Reviews of Citrine Tourist Travel Lodge

2 out of 5
Citrine Tourist Travel Lodge
National Highway, Lugadia.Barangay, Corong corong, El Nido, Palawan

Reviews

7.0

Good

Rating 10 - Excellent. 10 out of 62 reviews" "
Rating 8 - Good. 23 out of 62 reviews" "
Rating 6 - Okay. 19 out of 62 reviews" "
Rating 4 - Poor. 5 out of 62 reviews" "
Rating 2 - Terrible. 5 out of 62 reviews" "

8.0/10

Cleanliness

7.6/10

Staff & service

5.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2019
Response from Judz on 9 May,2019
Good morning mam/sir, Thanks for the reviews. Hope that, you will choose again our hotel in your next vacation here in Elnido. Thank you

6/10 Okay

Verified traveller

Stayed 3 nights in Apr 2019
Response from Anne on 1 Jun,2019
Thank you!

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities
it's a dive... we had a room next to the road with a window. no sleep happened as the bars are right outside and busy all night long
Stayed 3 nights in Feb 2019
Response from grace:) on 12 Feb,2019
hello goodmorning:) this is citrine tourist travelodge,we would like to let you know maam/sir we don"t have a Bar just only Room accommodation, thank you and have a nice day:)

10/10 Excellent

Stephan, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel with really nice staff. WiFi was pretty bad. I think if the WiFi is sorted this will be a much better hotel. Staff were very friendly and the rooms were clean.
Stayed 6 nights in Apr 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We chose this hotel to spend a bit more on during our trip, and were happy with the experience. The transformer across as the road blew up during our stay, so the air con we had paid for was useless for part of it. We realize it wasn’t their fault, and the generator kept the lights and fan working so it was all good. We also thought that the room was supposed to be cleaned throughout our stay, which wasn’t the case. The staff was great, the hotel was clean and good to stay at. definitely recommend!
Stayed 4 nights in Mar 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great place, easy to find and the tricycle drivers all seemed to know it. The water isn’t “hot” as the ad says, though it is slightly warmed by solar power. Overall we really enjoyed our stay
Stayed 2 nights in Jan 2018
Response from Ann on 7 Feb,2018
Thank you! Sir, Hope to see again when you coming back in Elnido.

8/10 Good

Lalaine, Philippines

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with no internet access
Room was generally clean with fresh beddings daily. Location is P50 tricycle away from the town proper. Nice places to eat within the area. Accommodating staff. Generally a more quiet area compared to the town proper. Choose to stay here if you wish people wont be able to reach you by phone or email.

10/10 Excellent

America, Modesto, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is the nicest compared to surrounding hotels
Staff was very helpful and friendly. They were able to book our transportation using the Expedia messaging (how one can communicate with them instead of calling,they respond very fast) .. only bad thing is the wifi doesn't work at all.. we have been to Cebu City Boracay Palawan And now Oslob, the wifi will hardly work anywhere . They are always making sure hotel is swept and clean. Showers have no hot water ,but it is solar . Let me tell you, with the heat in El Nido,you wouldn't want a hot shower anyway. No bugs in hotel unless you leave your room door open of coarse.. bug spray is a must.. you can easily rent a motorbike next door for the whole day in the morning and return it by 10 pm. TIP rent a motorbike .. go to las Cabañas beach to do zip lining and go back into town and have brunch.. you will have your own transportation the whole time. AMAZING staff good hotel !
Response from buen on 16 Mar,2017
Thank you so much for your one of a kind review, hope to see back here again. Hope you can recommend us to your families and friends.. Thank you,

8/10 Good

ele, canada

Liked: Cleanliness, staff & service, property conditions & facilities
above average for a lodging house. friendly and helpful staffs.

6/10 Okay

Melanie , Hong Kong

Don't expect too much
It was just OK. We stayed on the ground floor so we had to keep our curtain closed all the time because the windows were facing the reception area so other guests could see in our room. No hot showers when there is no sun because hot water runs on solar system (all budget lodges are like that in El Nido) Almost no Wi-Fi (which is everywhere in the whole el Nido) so it's handy to get a local sim card (with local simcard you will only get reception outside the lodge) A certain distance from town proper, about 5-10 min ride on tricycle (only 50 peso per ride to and from town) but I would stay in town next time it would be way more convenient especially at night time when the road is quite dark. The staff are OK, not super helpful but they can help with basic things. Room is clean and tidy

4/10 Poor

Susanne

Disliked: Room comfort
Two star hotel
Never had hot or even warm water ..they kept explaining this as solar hot water. Very basic room . Nothing in bathroom other than toilet cistern to place anything . Nothing in shower to hold anything even the soap. Wifi very poor but this seems common in the area.Airconditioner did work well but ceiling fan only worked on high speed & very loose in the ceiling so wobbled badly

6/10 Okay

Verified traveller

Liked: Staff & service
Hotel for night stay
Room is nice and clean but we requested for the room with balcony and we didn't get it. Otherwise, the place is only good for night stay to rest and sleep. Wifi is slow and only located in first floor. Staff were nice and helpful.

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Expensive tiny room, little hot water, useless wfi
Poor value for money. Not in a good location and not well appointed, but not cheap either. The 3.8 rating is ridiculous and invalidated by recommendation rating of around 50%.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Budget lodge
Weak wifi, you need to bring ur own toiletries, staff friendly and clean room

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Rosalyn

Convenient
Great!
Response from General Manager on 19 Nov,2016
Good day!!! Thank you for staying here in citrine tourist travel lodge, hope you will come again, thank you and God bless.

2/10 Terrible

Marcus

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
In need of improvement of management
A bit of a disaster. The pick up from El Nido airport was messed up - despite reconfirming the day before they 'forgot' to send the car. After a number of messages (lucky I had a signal) a car arrived after over an hour waiting in the rain. Wifi was two personal routers that rarely connected in the lobby area. They did loan me one for one night and that worked fine as I could reset it every few minutes and the connection worked for a short time. I found it was better to get a SMART SIM card (no Globe signal) and use one of their data packages. Every morning we were woken at 8am sharp by walls being hammered by workmen. When we complained they suggested talking to the workman rather than offering to help. Sure - this is a short term problem but their attitude was poor. Loads of mid range restaurant/bars in the area, many looked newly opened. However the beach area was filthy with seaweed and general waste. The positives - on every floor there was Nescafé instant coffee and Lipton tea, have as many as you want. The television had a good selection of clear cable channels (however the screen in room 12 had a line down the middle where it was broken). They organised the tours efficiently and offered discounts. Generally they were friendly and the lobby arranged was pleasant. I wouldn't stay here again but I'd be interested to see how things improve when the upgrades are complete.

2/10 Terrible

Debby

Disliked: Staff & service, property conditions & facilities, room comfort
If yoi don't mind bug infested rooms, no wifi and rude staff... then this place is for you.

6/10 Okay

Rai, NZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern clean but Tony rooms
Lovely room , just very small . Got woken up early every morning by noisy dogs ! Location ok , 50 peso ride to El Nido town .

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay in El Nido!
No issues with this hotel. It was clean, the air conditioning worked perfectly, hot showers (most of the time), great spot. It was 5 minutes from Las Cabanas beach. It was also right near a closer, smaller beach. Right across the street from the hotel is a small convenient store that has pretty much anything you would need, and they are open really late, so it was very convenient to have them nearby. There is no fridge in the hotel. The rooms were small, but very comfortable. They were cleaned every day. We also had a small balcony, which was nice. The best part was the staff. They were so friendly, and helpful, and really nice to be around. They organized our trips and transportation every day.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Kristopher, Manila

Liked: Staff & service
Disliked: Cleanliness
Ok for the price, could be better
The Staff: The staff was friendly and helpful when we wanted to change our reservation and rooms. Personally, I preferred the friendliness and willingness to help of the night staff over the day staff. The Room: The rooms are small but satisfactory since we spent all day on tours. I checked out three different rooms and all the bathrooms smell like mold or dirty cleaning supplies. The rooms on the second floor have a small (single person size) patio for smoking but I wish they had drapes so people from the street cannot see into your room. Cash Only: I wish they would accept credit card for payment (or at least better advertised that early on) because we had to go to the atm 30 minutes before our 3am shuttle. Such a hassle and felt a little unsafe pulling out a lot of cash in the middle of the night. No shuttle service for early flights: If you have a early flight (9am) in Puerto princesa, you'll have to book a private shuttle (additional $100 or 5,000 pesos) because the hotel shuttle service begins at 4:30am. Location: I liked that the location was a little further from the hustle and bustle of the main town, but we had to pay 50 pesos each way to get to our tours, have dinner, or check out the bars.

10/10 Excellent

justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent stay
The room was very clean and spacious. The staff were extremely helpful and accomodating to our needs. I would recommend this hotel to my friends with no hesitation
Hi sir Justin, Thank you for staying and for choosing us. Yes please recommend us, it will be a big help for us. Thank you for a wonderful review. God bless!!

8/10 Good

Thomas, Le Mans, France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect holidays
7 nights in June 2016 were very great. Staff are very nice and helpful, clean room, nice view from the terrace. Close to the town proper (5min in tricycle) and only 50pesos (1€) Good restaurant infront Boodle fight! The owner is also very nice! In fact that's the perfect hotel for affordable and comfortable holidays. Me, my girlfriend and my parents love this place!
Response from Buen on 17 Jul,2016
Hillo Mam/Sir:) Thank you so much for your nice comments, we really appreciated it! and thank you also for staying here in our hotel within 7 Nights,this is our pleasure:-) hope we will see you again! God bless!

8/10 Good

Christopher, Sydney, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money - easy transport
I moved to this hotel after 4 nights in the main El Nido town - I wish I had moved here sooner. Much better value-for-money as compared to the expensive, small rooms in El Nido town - and tricycles are everywhere (and cheap) to get to and from the town when required. The location of Citrine was great for getting to Las Cabanas which was a great beach to spend a day or two at (as opposed to El Nido main beach which isn't great). Service was great - the staff were very friendly. The room was clean and newly decorated, and the building itself was nice and new. I would recommend and I would stay again.
Response from Buen on 22 Jun,2016
Hi sir, Thank you for your wonderful review. We hope you will recommend us to your families and friends. Thank you and God bless!! :-)

8/10 Good

Darrell James, Canada

Liked: Staff & service, property conditions & facilities
Nice and value for your money
The Hotel was good staff are all friendly and nice they would tend to help you in anyway they can the hotel is located near the main street beach is just a footstep back of the hotel, price of the hotel is good value for the room that you are staying in, overall everything is nice and will definitely come back here and recommend this place to friends.....Thanks to you guys for doing a good job!!!
Response from Buen on 22 Jun,2016
Hi sir, Thank you for your wonderful review. . We hope you will recommend us to your families and friends. Thank you and God bless:)

6/10 Okay

Alex, sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Few minutes away from the main town
Staff were friendly. Easy access to beach. An 1hr to beautiful nakpan beach. Restaurants are very close
Response from JUDZ on 9 May,2016
Good afternoon Sir, Thank you for your good comments to us. We hope , You would recommend our hotel to your friends. Thank you and God Bless:)

8/10 Good

Lyle, Saskatoon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a basic room.
This is your basic hotel. It will do what you need it to. The bathroom is small but functional. Hot water is only once the sun has warmed the water tank on the roof. The bed is a bit stiff. There is only one single bed sheet provided to cover up with. Took some getting used to for me. But others likely wouldn't have an issue. Nice area and can get an amazing sunset at one of the other bars around there. The one down fall was the price of the motor bike rental it was double what the others in the area charge. Be sure to ask pricing.

8/10 Good

Michael , Philadelphia, PA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice new hotel
Place was only a few minutes away from the main beaches. Walking distance to a few great restaurants. Quiet at night. Transportation was always accessible. Clean rooms. After talking with some people this is an above average place for El Nido.
Response from JUDZ on 7 May,2016
Good Day!! Thank you for staying here in Citrine Tourist Travel lodge . Hope you will come again. Thank you and God Bless

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel
Clean and well maintained, the staff is very friendly, a few minutes out of town but a cheap/quick tricycle ride, would stay here again.
Response from JUDZ on 7 May,2016
Hi mam/sir, Thank you for staying in our hotel. And give us a good reviews. God Bless

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, room comfort
Poor Value for Money
Booked 8 nights. Got transferred from noisy ground floor room, albeit at our request, to the tiniest room (less than 8 sqm of bedroom area on first floor). No loyalty for guests staying above the average time at the hotel.

6/10 Okay

Jacqueline

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice simple hotel 30 minute walk on the main road from El Nido. Clean, in good condition and quiet. Corong Corong beach nearby (behind the property) good for sunset. Few local restaurants in the area too. For the price I'd expect to have tea and coffee facilities in my room as well as wifi (this didn't work well at all in the lobby area)

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
Confortable hotel
5 - 10 min from the center with a tuk tuk trycycle. Good value for money

8/10 Good

Edward, NZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay in corong corong
Decent size family room, nice and comfy. The only issue is when the hotel generator is needed during a power failure as the noise is very audible in the room.

10/10 Excellent

Marilyn, Calgary, Alberta, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A place worth going back! New, clean,comfortable.
We spent three nights and my initial thought was to move to a place closer to town and beach front, but (good thing we stayed).. the place was very clean and quite, away from the busyness of town, and the staff was great, respectful and very pleasant. We spent all of our time on tours during the days so this was a comfortable quiet place to stay with.
Thank you ma'am Marilyn for choosing to stay with us. We really appreciated your comments for us. We hope you can recommend us to your friends and families. Hope to see you again. Thank you and God bless.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Nice clean and quiet for us we stayed at the deluxe -top floor, no wifi at the hotel. Nice and friendly staff.
Thank you for choosing us to stay in our hotel. Thank you for the comment. Hope to see you again. Maybe you can recommend us with your friends. Thank you and God bless.

8/10 Good

Mitchie, Australia

Liked: Cleanliness, staff & service, room comfort
I'll recommend it
Everything was excellent. No complaints except that the wifi was slow at night but early mornings was no problems. Location was great only 5min to the main restaurants and bars. There's a massage place two shops down which is connected to a restaurant. Also a small store to buy essentials right at the front. Staff members were very helpful and friendly. The two rooms we stayed in was comfortable and clean. Didn't have a problem with it. Maybe tho provide complimentary shampoo and conditioner for anyone staying at your hotel.
Response from Buen on 9 Mar,2016
Thank you for choosing to stay in our hotel. Thank you for the comment. We will improve our facilities. Maybe you can recommend us with your friends and family. Thank you and God bless.

6/10 Okay

Verified traveller

Liked: Staff & service
New hotel
Newer hotel with great accomodating staff
Thank you for staying in our hotel. Maybe you can recommend us to your friends and family. Hope to see you again. Thank you and God bless.

8/10 Good

Shengya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
還不錯
簡單乾淨，空間不是很大
Stayed 1 night in Aug 2019
Response from Ann on 11 Oct,2019
Thank you.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service
PULIZIA ORRENDA!!! TOILETT SEMPRE SPORCA ED INTASATA!!!
Stayed 6 nights in Feb 2019

8/10 Good

Johan

Liked: Cleanliness, staff & service, room comfort
Vacker solnedgång
Första natten fick ett konstigt familjerum.. Sen fick vi vad vi bokat och det va bra. trasigt golv men inget vi led av. Elen gick i hela el nido och reservagregatet gick på men inte ac då, så det va lite varmt på rummet. lugnare än inne än el nido och det gillar vi. ta med pengar så det räcker för automaterna är få och ofta slut på kontanter.
Stayed 6 nights in Jan 2019
Response from Anne on 6 Feb,2019
Thank you for staying with us. Hope to see you again in your next visit here in El Nido.

10/10 Excellent

Karine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Topp sted å bo
Fantastisk sted å bo. Bra beliggenhet. Enkle og veldig rene rom. Veldig hyggelig personal.
Stayed 3 nights in Dec 2018
Response from -buen on 29 Dec,2018
Thank you madam for celebrating your holidays with us. Hope you can recommend us with your family and friends. God speed -buen

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2018

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel bien situé au calme
L'hôtel est à 5 min en tricycle de El Nido ainsi que de la plage de El Cabanas Les chambres sont basiques mais propres et confortables avec la climatisation : conforme aux attentes par rapport au prix Le wifi est lent mais c'est les vacances: pas d'une grande utilité ;-)

6/10 Okay

Эдуард, Находка, Россия

Liked: Cleanliness, staff & service, property conditions & facilities
Цена за отель явно завышена. Отель удовлетвортельный по соотношению "Цена-Качество"

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Bien situé
Bien situé parcontre chambre tres petite. Pas chaude durant la journée ou matin

4/10 Poor

sofiane, paris

Disliked: Property conditions & facilities, room comfort
Hôtel non plutôt motel
Coupure de courant à répétition, impossible de dormir car lorsque le courant se coupe un générateur se déclenche et allumé des spots qui nous aveugle une impression d interrogatoire. Pas de petit déjeuner. Chambre exigu.

8/10 Good

Mathias

Liked: Cleanliness, property conditions & facilities, room comfort
Fräscht och modernt
Fräscht och snyggt boende för en bra peng. Ligger 5 minuter med tricycle ifrån El Nido Town.

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities

2/10 Terrible

Kirill

Disliked: Staff & service, property conditions & facilities, room comfort
КЛОПОВНИК!
Отель находится не в эль нидо а на пляже карон. Ехать минут 5-15 на трицикле за 50 песо до Эль нидо. Брали де люкс и обычный номер номера не чем не отличаются!! СОВСЕМ!!! переплатили деньги. Выехали за двое суток раньше при выезде нам сказали заплатить 500 песо за пляжные полотенца стояли с открытыми ртами минут 10, Первый раз вижу такое в отелях, остался очень неприятный осадок за это. Интернета нет СОВСЕМ!!! Обычный клоповник. Горячая вода была один раз за всю неделю. Напора воды нет.