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Reviews of Shipwrecked Pension

2.5 out of 5
Shipwrecked Pension
Serena Street, Brgy. Buena Suerte, El Nido, Palawan

Reviews

3.6
Rating 10 - Excellent. 0 out of 10 reviews" "
Rating 8 - Good. 2 out of 10 reviews" "
Rating 6 - Okay. 1 out of 10 reviews" "
Rating 4 - Poor. 0 out of 10 reviews" "
Rating 2 - Terrible. 7 out of 10 reviews" "

3.4/10

Cleanliness

5.2/10

Staff & service

3.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Leonard, New York

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
dark dirty terrible water and plumbing
pros: very friendly staff cons: dirty yellowish brownish bedsheets egg-smelling water easily clogged toilet half clogged sink half clogged shower drain flies and mosquitos awful wifi
Stayed 2 nights in Feb 2018

2/10 Terrible

Charles, from manilla

Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible hotel
Worst experience...El Nido constantly experiences brownout, and since May and June are peak season there, they alternate power from one side of town to the other. so from midnight until morning there is no power. We stayed 3 nights and for two nights slept without air conditioner or fan. Absolutely suffocating. Management refused to turn on generator, saying that it's the island's policy not to run the generator after midnight. They know they have this problem, but they don't inform their guest until they have checked in. They ask guest to submit their passport upon check in. Beware.....it's just a way to demand payment....they will refuse to return your passport unless you pay them what they want.....expedia should remove this hotel from its list.....
Stayed 3 nights in May 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Karin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Onesio

Liked: Staff & service, property conditions & facilities, room comfort
Shipwreck hotel
The hotel was in a great area, easy to get to everything you want to do in town. The staff was friendly and helpful. The room was small but perfect for two people.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
WARNING! Beware of scams!
Don't stay here and don't provide your passport as security! They invent room damage and ask for a ridiculous $ to pay for it, and try to hold your ID to extort it. We stayed at Shipwrecked Pension 4 nights in April 2017, and thought it was an OK place despite the cockroaches and what sounded like rats in the attic (look up other reviews on that) - not the nicest place we stayed but the town was packed. That is, until our last night there when they tried to scam us for made up damage. The owner claimed we stained the bed with blood on our 1st night there (3 days earlier, and no one said a word about it before), that the mattress protector was ruined in the laundry as a result, and we have to pay 3,500p (ridiculous inflated cost for such a basic item, which I also know from personal experience is easy to clean). She had pictures of blood stained sheets which could have been from any time, and didn't show us the actual damaged items. We never saw any blood on the sheets, or on any of our own things, and surely would have noticed such significant bleeding as was in the picture. We discussed it with her at length that night and refused to pay as we did not cause any damage. The next morning at checkout they refused to return my ID unless we pay. Fortunately I only gave an almost expired ID as security, not my passport. So we just left it behind and walked away. We had to catch a bus otherwise we would have gone to the police.

2/10 Terrible

Noemi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anti-higiénico
Es el peor hotel en el que he estado nunca. Las paredes con moho, las sabanas viejas y manchadas, los colchones marrones de lo sucio que están. Cuando les pedimos que nos cambiaran las sábanas ellos contestaron que era su color original. Una humedad brutal en la habitación y cucharachas enormes (te dan insecticida y ya está). Está muy muy sucio, viejo, descuidado, no tiene ni unos mínimos de higiene y el personal tampoco se preocupa por nada. Mal servicio en hotel nefasto!!
Stayed 3 nights in Dec 2017

6/10 Okay

caroline

Disliked: Cleanliness, property conditions & facilities
Você tem o que paga
O quarto era pequeno mas tinha ar condicionado e ventilador, o banheiro era compartilhado como na descrição mas estava entupido e papel higiênico é aconselhável comprar, água quente tbm não tem. O staff foi muito gentil e atencioso. Cuidado pra não deixar dinheiro no quarto (não encontrei nenhum contado pra falar sobre o ocorrido com os responsáveis pelo hotel). As toalhas de banho não foram trocadas nem uma vez em 5 dias, mas arrumavam a cama e limpavam o chão todo dia. Uma dica a localização é boa pois tem tudo ali: restaurante, bar, padaria, etc.. mas praia é suja e não da pra tomar banho ali.
Stayed 5 nights in Dec 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Augusta

Liked: Staff & service, property conditions & facilities, room comfort
Sødt personale
Overordnet set et rigtig godt ophold, speciel hvis man ikke har noget imod et par kakerlakker og et firben på værelset samt at skulle hente personalet en gang eller 5 for at få både toilet og vask til at virke. Til gengæld var personalet virkelig søde og imødekommende samt rigtig gode til at guide i forhold tours og andre aktiviter. God morgenmad. Kan alt i alt anbefales!