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Waldhotel by Bürgenstock Lake Lucerne

5.0 star property
Lakefront hotel with full-service spa and health club

Choose dates to view prices

Photo gallery for Waldhotel by Bürgenstock Lake Lucerne

Couples treatment room(s), sauna, steam room, body treatments
Breakfast, lunch and dinner served
Bathroom
Couples treatment room(s), sauna, steam room, body treatments
Balcony view

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast available
  • Bar
  • Spa
  • Pet-friendly
  • Parking available
The current price is S$1,165
includes taxes & fees
29 Jul - 30 Jul

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Alpine Deluxe Room with Terrace

1 bedroom, premium bedding, free minibar, in-room safe

Alpine Deluxe Room with Terrace

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free minibar items
Smart TV
Separate bedroom
  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds

View all photos for Alpine Deluxe Room with Balcony

1 bedroom, premium bedding, free minibar, in-room safe

Alpine Deluxe Room with Balcony

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free minibar items
Smart TV
Separate bedroom
  • 40 sq m
  • Valley view
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds

View all photos for Serenity Suite

Living area

Serenity Suite

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free minibar items
Smart TV
Separate bedroom
  • 145 sq m
  • Valley view
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds

View all photos for Alpine Suite

1 bedroom, premium bedding, free minibar, in-room safe

Alpine Suite

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free minibar items
Smart TV
Separate bedroom
  • 80 sq m
  • Valley view
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds

View all photos for Vitality Suite

1 bedroom, premium bedding, free minibar, in-room safe

Vitality Suite

Highlights

Balcony
Soundproofed
Fireplace
Air conditioning
Heating
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
  • 151 sq m
  • Valley view
  • Sleeps 4
  • 2 King Beds OR 4 Large Single Beds
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About the area

Map
Bürgenstock 30, Ennetbuergen, NW, 6363

What's nearby

  • Hammetschwand Lift - 4 min drive - 2.1 km
  • Burgenstock - 4 min drive - 2.1 km
  • Chapel Bridge - 18 min drive - 17.5 km
  • KKL Lucerne - 18 min drive - 17.8 km
  • Swiss Transportation Museum - 21 min drive - 19.9 km

Getting around

  • Stansstad Station - 14 min drive
  • Stans Station - 17 min drive

Restaurants

  • ‪Lakeview Bar & Lounge - ‬2 min walk
  • ‪Spices - ‬2 min walk
  • ‪Verbena - ‬7 min walk
  • ‪Restaurant Flugfeld - ‬10 min drive
  • ‪Restaurant Al Porto - ‬15 min drive

About this property

Waldhotel by Bürgenstock Lake Lucerne

Luxury boutique hotel near Hammetschwand Lift
Located close to Swiss Transportation Museum and KKL Lucerne, Waldhotel by Bürgenstock Lake Lucerne provides a terrace, designer shops on-site and a hair salon. Adventurous travellers may like the Pilates, cycling and fitness classes at this hotel. Indulge in a body treatment, a detox wrap and thalassotherapy at Waldhotel Spa, the on-site spa. The on-site restaurant, Verbena Restaurant, offers breakfast, lunch, dinner and children's meals. Yoga classes are offered at the health club; the property also has a library, dry cleaning/laundry services and a fireplace in reception. In addition to a bar and a business centre, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An indoor pool and an outdoor pool, with sunloungers
  • Full breakfast (surcharge), bike hire and 2 indoor tennis courts
  • Valet parking (surcharge), a round-trip airport shuttle (surcharge) and an electric car charging station
  • Access to a nearby indoor pool, supervised childcare (surcharge) and concierge services
Room features
All 137 rooms have comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as laptop-compatible safes and air conditioning.
More amenities include:
  • Rollaway/extra beds (surcharge) and cots/infant beds (surcharge)
  • Rainfall showers, designer toiletries and deep-soaking baths
  • Smart TVs with premium channels
  • Balconies, electric kettles and heating

Languages

Arabic, Chinese (Mandarin), English, French, German, Hungarian, Italian, Polish, Portuguese, Romanian, Russian, Spanish

Similar properties

2 indoor pools, outdoor pool, pool loungers

Bürgenstock Hotel & Alpine Spa

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
9.6 out of 10, Exceptional, 261 reviews
The price is S$1,487
includes taxes & fees
4 Aug - 5 Aug
Bürgenstock Hotel & Alpine Spa

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (CHF 40 per night)
  • Valet parking on site (CHF 40 per night)
  • Extended parking on site (CHF 40 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: CHF 45 for adults and CHF 45 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Verbena Restaurant

Things to do

  • 2 indoor tennis courts
  • 24-hour gym
  • Bicycle rentals
  • Billiards/pool table
  • Designer stores
  • Fitness classes
  • Full-service spa
  • Indoor pool
  • Indoor pool (guest access)
  • Library
  • Outdoor pool
  • Outdoor pool (guest access)
  • Outdoor tennis court
  • Pilates classes
  • Sauna
  • Shopping
  • Steam room
  • Tennis lessons
  • Wine tasting room
  • Yoga classes

Family friendly

  • Cot (surcharge)
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 4 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • In the mountains
  • On a lake
  • Pool loungers
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 2017
  • Fireplace in lobby
  • Mediterranean architecture
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • IPod dock
  • MP3 dock
  • Smart TV with premium channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: 100 per cent of room rate

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CHF 60 per pet, per night
Service animals are welcome
Food and water bowls are available

Children and extra beds

Children are welcome
1 child can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 225.0 per night.
Cots (infant beds) are available for CHF 50.0 per night

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately CHF 45 for adults and from CHF 45 for children
  • Airport shuttle fee: CHF 425 per vehicle (one-way)
  • Airport shuttle fee per child: CHF 425 (one-way)
  • Self-parking fee: CHF 40 per night
  • Valet parking fee: CHF 40 per night
  • Extended parking fee: CHF 40 per day
  • Pet fee: CHF 60 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: 100 per cent of room rate (subject to availability)
  • Crib (infant bed) fee: CHF 50.0 per night
  • Rollaway bed fee: CHF 225.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the heated pool
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children under 16 years old are allowed in the SPA area and must be accompanied by an adult.

We should mention

Pool access available from 8:00 AM to 7:00 PM
Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 17 years old are not allowed in the swimming pool, health club, fitness facility or hot tub
Children under 16 years old are not allowed in the spa without adult supervision

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.

Property is also known as

Bürgenstock Hotels Resort Waldhotel Obbürgen
Bürgenstock Hotels Resort Waldhotel
Bürgenstock Hotels Waldhotel Obbürgen
Bürgenstock Hotels Waldhotel
Bürgenstock Waldhotel
Bürgenstock Hotels Resort Waldhotel Ennetbuergen
Bürgenstock Hotels Waldhotel Ennetbuergen
Hotel Bürgenstock Hotels & Resort – Waldhotel & Spa Ennetbuergen
Ennetbuergen Bürgenstock Hotels & Resort – Waldhotel & Spa Hotel
Hotel Bürgenstock Hotels & Resort – Waldhotel & Spa
Bürgenstock Hotels & Resort – Waldhotel & Spa Ennetbuergen
Bürgenstock Hotels Resort Waldhotel
Bürgenstock Hotels Resort – Waldhotel Spa
Bürgenstock Hotels Waldhotel
Bürgenstock Waldhotel
Burgenstock Hotels Waldhotel
Waldhotel by Bürgenstock
Bürgenstock Hotels Resort – Waldhotel Spa
Waldhotel by Bürgenstock Lake Lucerne Hotel
Waldhotel by Bürgenstock Lake Lucerne Ennetbuergen
Waldhotel by Bürgenstock Lake Lucerne Hotel Ennetbuergen

Frequently asked questions

Does Waldhotel by Bürgenstock Lake Lucerne have a pool?

Yes, this property has an indoor pool and an outdoor pool. Pool access is from 8:00 AM to 7:00 PM.

How much does it cost to stay at Waldhotel by Bürgenstock Lake Lucerne?

As of 4 Jul, 2025, prices found for a 1-night stay for 2 adults at Waldhotel by Bürgenstock Lake Lucerne on 29 Jul, 2025 start from S$1,165.30, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Waldhotel by Bürgenstock Lake Lucerne pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 60 per pet, per night.

How much is parking at Waldhotel by Bürgenstock Lake Lucerne?

Self-parking is available for CHF 40 per night. Valet parking is available for CHF 40 per night. Extended parking is available for CHF 40 per day.

What time is check-in at Waldhotel by Bürgenstock Lake Lucerne?

Check-in start time: 3 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Waldhotel by Bürgenstock Lake Lucerne?

Checkout is at noon. Late check-out is available for a 100% fee (subject to availability).

Does Waldhotel by Bürgenstock Lake Lucerne provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CHF 425 per vehicle applies.

Where is Waldhotel by Bürgenstock Lake Lucerne located?

Situated near the airport, this luxury hotel is 1 mi (1.7 km) from Hammetschwand Lift, and within 12 mi (20 km) of Chapel Bridge and KKL Lucerne. Lucerne Town Hall and Grand Casino Lucerne are also within 16 mi (25 km).

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Waldhotel by Bürgenstock Lake Lucerne Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 65 out of 80 reviews
Rating 8 - Good. 9 out of 80 reviews
Rating 6 - Okay. 2 out of 80 reviews
Rating 4 - Poor. 3 out of 80 reviews
Rating 2 - Terrible. 1 out of 80 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10

Luxury beyond all else.
Stayed 2 nights in Apr 2025

10/10

We loved our stay at Burgenstock. 10/10 would visit this property again. If you’re looking for the ultimate spa expedience with views for days, this is for you.
Stayed 2 nights in Nov 2024

10/10

Best of best hotel in Switzerland mountains with amazing SPA and views on mountain!!!!! Highly recommended for everyone !!! My dream some day back to this lovely hotel !!!
Stayed 1 night in Jun 2024

10/10

most beautiful spa ever.
Stayed 2 nights in Aug 2022

10/10

I always like to stay at nice hotels, but this is by far the most luxurious experience I have had. Every member of the hotel staff is beyond kind & accommodating, the food is outstanding, and the views around the property are amazing. I highly recommend this if your looking for a luxe experience.
Stayed 3 nights in Jun 2024

10/10

Astonishing hotel. Felt like I was in a dream.
Stayed 1 night in Feb 2024

10/10

First time in Switzerland. We enjoyed the cleanliness and the politeness. We will come back soon :)
Stayed 2 nights in Jun 2023

10/10

Pleasant
Stayed 3 nights in Jun 2023

8/10

Decent hotel, but is it worth the money? I guess that's an individual decision, but we thought it was overpriced. Yes, they provide the free use of the boat and funicular, yes the Spa is included, but still overpriced in our opinion. Especially as they require you to pay for parking, and dinner options were also above average in price. Lots of positives, but really nothing that we couldn't find elsewhere for less.
Stayed 3 nights in Aug 2022

4/10

Hotel is rated as 5 star hotel and price reflects that. When you arrive to a 5 star hotel you would expect floor heating in bathrooms, but this is not the case in this hotel opened around 2008. Hence the floor is cold and heating in room else was too warm. We did not manage to adjust heat and had to open terrassedoor during night. We had booked including halfboard. On arrival we found out, that we could choose to eat at 6.30 pm or 9.00 pm. When you book a room with halfboard in a 5 star hotel I would expect to book tabel at a more convenient time and not have to adjust to "two seatings". As half the guests are booked at the same time we had to wait in line for app. 15 minutes before getting a tabel. Again not what I would expect for a 5 star hotel with a nightly rate of over 700 Euro. We will not come again even though area surrounding Bürgenstock is beautifull.
Stayed 3 nights in Dec 2024

10/10

Wie waren kurz vor Ostern da und es war sehr ruhig da nicht viele Gäste in Hotel waren. Den SPA Bereich hatten wir fast alleine für uns. Alles top und Service sehr gut!!!
Stayed 1 night in Apr 2025

10/10

員工態度親切有禮，讓我們入住體驗非常愉快
Stayed 2 nights in Mar 2025

10/10

Stayed 1 night in Dec 2024

10/10

Stayed 3 nights in Sep 2024

10/10

Stayed 3 nights in Aug 2024

10/10

Stayed 2 nights in Aug 2024

10/10

Stayed 4 nights in Jul 2024

6/10

Iconic resort on a majestic destination overlooking Lake Lucerne. Clean facilities and farm to table offerings in a fantastic restaurant Verbena. Free tram and bistros included with stay. Communication between varied parties at resort could be improved. Just a few examples: main spa access supposed to be included but upon arrival it’s at extra cost. Breakfast is included in reservation but I was told initially it is not. Sia is only open till 7 pm - could be longer. We noticed quite a few travellers complaining about similar issues. If training and communication issues resolved it would be a 5 star hotel.
Stayed 2 nights in Jul 2024

10/10

Stayed 2 nights in Jul 2024

10/10

Stayed 3 nights in Jun 2024

10/10

Stayed 1 night in Jun 2024

10/10

Stayed 1 night in Jun 2024

2/10

Stayed 4 nights in Jun 2024

10/10

Stayed 2 nights in May 2024

10/10

Stayed 2 nights in May 2024