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"7th floor lounge is great. For guests who are jet lagged and have sleeping roommates, the 7th floor is a great place to hang out and read a book, watch TV, grab a snack and a drink, etc., in a very comfortable place. We also had a super rainy day and fortunately the hotel had plenty of extra umbrellas for guests who were caught without one. I made a note on a previous review about taking copies of ID for Japan residents, and a manager responded within one day, apologizing and saying that they were going to review that policy with their staff. I appreciated that my concern was heard. "

"Great location with many good places to eat and walking distance to the train stations."

"Excellent hotel. Staff are very friendly and helpful. Hotel is super clean and rooms are huge with big deep baths full of amenities. Would recommend! "

"Very quiet and comfortable. Good for your children. "

"Nice stay. Clean and comfortable room. Professional and Friendly Hotel Staff. Extra pluses- 7-11 convience store onsite, close proximity to major train station and good variety of restaurant options. "

"The genyo spa bath is amazing. The building is newish and elevator is fast. "

"This is my third stay and I will stay here again"

"Nice room:) very clean and easy to use "

"Great location , perfect service and nice hotel to stay close to metro station."