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Thames Hotel

3.0 star property
Family-friendly hotel connected to a shopping centre in Entebbe with a water park

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Photo gallery for Thames Hotel

Bar (on property)
Desk, soundproofing, iron/ironing board, rollaway beds
Garden
Free daily breakfast
Desk, soundproofing, iron/ironing board, rollaway beds

Reviews

6.2 out of 10

Popular amenities

  • Free airport shuttle
  • Bar
  • Pet-friendly
  • Breakfast included
  • Room service
  • 24/7 front desk

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Room

Desk, soundproofing, iron/ironing board, rollaway beds

Deluxe Room

Highlights

Separate sitting area
Soundproofed
TV
Ceiling fan
Private bathroom
Hairdryer
Free bottled water
Cable channels
  • 44 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

Room service – dining

Double Room

Highlights

Separate sitting area
Soundproofed
TV
Ceiling fan
Private bathroom
Hairdryer
Free bottled water
Cable channels
  • 32 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Desk, soundproofing, iron/ironing board, rollaway beds

Twin Room

Highlights

Separate sitting area
Soundproofed
TV
Ceiling fan
Private bathroom
Hairdryer
Free bottled water
Cable channels
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Single Room

Desk, soundproofing, iron/ironing board, rollaway beds

Single Room

Highlights

Separate sitting area
Soundproofed
TV
Ceiling fan
Private bathroom
Hairdryer
Free bottled water
Cable channels
  • 32 sq m
  • Sleeps 1
  • 1 Double Bed
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About the area

Map
17 Mile Entebbe Road Off Mpala Trading, Centre, Entebbe, 00256

What's nearby

  • Kitubulu Forest and Beach - 6 min drive - 4.4 km
  • Sesse Islands - 8 min drive - 6.3 km
  • Victoria Mall - 8 min drive - 6.3 km
  • Entebbe Botanical Garden - 9 min drive - 5.9 km
  • Ugandan Wildlife Education Centre - 11 min drive - 8.1 km

Getting around

  • Entebbe (EBB-Entebbe Intl.) - 17 min drive

Restaurants

  • ‪Café Javas - ‬10 min drive
  • ‪KFC - ‬10 min drive
  • ‪Gaucho Grill - ‬10 min drive
  • ‪S&S Bar & Restaurant - ‬9 min walk
  • ‪4 Points Bar and Restaurant - ‬13 min drive

About this property

Thames Hotel

Family-friendly hotel connected to a shopping centre
Free breakfast, a free return airport shuttle and an adjacent golf course are just a few of the amenities provided at Thames Hotel. Be sure to enjoy a meal at the on-site local cuisine restaurant. In addition to a terrace and a garden, guests can connect to free in-room WiFi.
Other perks include:
  • Free self-parking and extended parking
  • Motorhome/coach/lorry parking, a local area shuttle and express check-in
  • A water park (surcharge), a porter/bellboy and luggage storage
Room features
All 75 rooms feature comforts such as 24-hour room service and separate sitting areas, in addition to perks such as free WiFi and sound-insulated walls.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • TVs with premium channels
  • Separate sitting areas, ceiling fans and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking
  • Free return airport shuttle on request
  • Area shuttle (surcharge)
  • Ski shuttle nearby
  • Free extended parking on site
  • RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available daily
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Playground
  • Water park

Family friendly

  • Free babysitting
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Water park (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 floor
  • Built in 2002
  • Designated smoking areas

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 7:00 AM; check-in end time: 11:30 PM
Express check-in available

Check-out

Check-out before 10:30 AM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay for free

Children and extra beds

Children are welcome
10 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for UGX 100000 per stay.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Rollaway bed fee: UGX 100000 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December

Property is also known as

Thames Entebbe
Thames Hotel
Thames Hotel Entebbe

Frequently asked questions

Is Thames Hotel pet-friendly?

Yes, pets are allowed at this property.

How much is parking at Thames Hotel?

Self-parking and extended parking are free at this property; nearby parking is also free.

What time is check-in at Thames Hotel?

Check-in start time: 7:00 AM; check-in end time: 11:30 PM.

What time is check-out at Thames Hotel?

Checkout is at 10:30 AM.

Does Thames Hotel provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is Thames Hotel located?

This family-friendly Entebbe hotel is located near the airport, 2.6 mi (4.2 km) from Kitubulu Forest and Beach, and within 6 mi (10 km) of Victoria Mall and Imperial Shopping Mall. Sesse Islands and Lake Victoria are also within 6 miles (10 km).

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Thames Hotel Reviews

Reviews

6.2
Rating 10 - Excellent. 0 out of 22 reviews
Rating 8 - Good. 9 out of 22 reviews
Rating 6 - Okay. 7 out of 22 reviews
Rating 4 - Poor. 4 out of 22 reviews
Rating 2 - Terrible. 2 out of 22 reviews

6.6/10

Cleanliness

7.0/10

Staff & service

6.2/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The gal named Brenda was capable excellent cook n hostess very friendly n helpful
Stayed 1 night in Mar 2018
This review was submitted before 2018 and has not been verified.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Interesting location in Entebbe

The hotel had engaged a driver to pick us up from the airport and he was there despite the fact that the 'plane was delayed which we appreciated - interesting vehicle but it went. Hotel was not what we expected as it had no ac and the rooms were airless and stuffy and when we got there there was no power. The most helpful person was the driver who took us to the Zoological Park (well worth an visit) and then suggested where we ate supper (really good food and fab view of Lake Victoria) and picked us up afterwards. Overall disappointed in the hotel as it looked nothing like the 'photo on Expedia.
This review was submitted before 2018 and has not been verified.

4/10 Poor

Unhappy!

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Not Happy!

Management failed to provide staff that I needed transportation from airport. There was no hot water. There was only one cable channel. The electricity was turn off during the day.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Bed was uncomfortable, no hot water as advertised, the hotel was much farther from the airport than other similarly priced hotels, and the other guests in the hotel were loud all night.
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Robert Allen, US

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

hotel was very bad

it was the worst of my life I( want all my money back
This review was submitted before 2018 and has not been verified.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable hotel with friendly staff

This is my go-to hotel to stay in when I am passing through Entebbe. Staff here are very accommodating. They will pick you up at the airport free of charge, and drop you off. Hot water is abundant and the breakfast is great. I highly recommend Thames!
This review was submitted before 2018 and has not been verified.

8/10 Good

Patrick, Dublin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant quiet hotel

I booked online and then phoned the hotel from Ireland to check I was to be collected from the airport and gave the flight I was coming in on which was late in the evening. I confirmed that I was to be collected and that they had my name. I did not give the arrival time first because if they advertised a collection service the London flight is one they should know and also there could be a delay so they should routinely check before expected arrival. I was not collected and had to take a taxi which substantially increased the cost of my stay and to which they made the most minimal contribution. So although I was well looked after by the staff when I arrived the the owner was never there and was unhelpful. This is the first time that I have been seriously disappointed at my treatment in Uganda which in general is a country I would highly recommend
This review was submitted before 2018 and has not been verified.

8/10 Good

Bob, Minnesota

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great stopover

Responsive staff, good food. In a major expansion but it didn't affect service. Grew airport shuttle is a real draw. Only thing lacking is A/C.
This review was submitted before 2018 and has not been verified.

8/10 Good

carole, France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel agréable

Très bon accueil malgré l'heure tardive d'arrivée . Le petit déjeuner était excellent et le personnel très avenant. Je retournerais volontiers dans cet hôtel .
This review was submitted before 2018 and has not been verified.

6/10 Okay

Peter

Liked: Cleanliness, room comfort
This review was submitted before 2018 and has not been verified.

8/10 Good

JAVIER GUILLERMO, Bogotá

Liked: Staff & service, property conditions & facilities

Estancia en el Thames Hotel

El hotel es bueno en comparación de otros hoteles de la zona. El desayuno es aceptable. No tienen adaptador de corriente por lo que la carga de teléfonos, cámaras y computadores debe preverse. Hubo demora en la respuesta de la confirmación de la reserva y en la confirmación de recepción de los datos del vuelo de llegada pero no se presentó ningún problema y el Hotel garantizó el traslado del aeropuerto al Hotel aún sin haber verificado la reserva. Volvería al Hotel y lo recomiendo.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveller

bescheiden hotelletje langs aarden weg.

Thames hotel ligt langs een aarden weg die uitkomt op grote geasfalteerde baan Entebbe-Kampala.Taxi gestuurd door hotel.Taxidriver stond op te wachten met bordje met onze voornamen. Eén nacht verbleven. Ontbijt bescheiden.De taxidriver voor de rit naar grens met Congo stond 's morgens stipt op tijd aan hotel.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Traveller, London

Okay for one night stopover

The hotel was quiet and a little out of the way located in local residential area mixture of basic homes and shops. High street busy and plenty of choice of eateries. Area very dark at night and possibly not safe to wander around alone. Hotel claims to have free wi-fi but not working at time of visit and so had to go to local internet cafe and taken there by hotel staff who kindly waited for me and also arranged taxi for early hours departure from Entebe airport. Room comfortable and clean, had to ask for towels, extension lead to plug in air conditioning fan and TV. TV only local channels and no news or english channels available and bad reception. Shower luke warm temperature but good flow and bathroom generally nice, newish and clean. For the one night okay wouldn't wish to stay for longer. Staff friendly and helpful
This review was submitted before 2018 and has not been verified.

6/10 Okay

Nina

Liked: Cleanliness
This review was submitted before 2018 and has not been verified.

8/10 Good

Yohan

Liked: Staff & service, property conditions & facilities
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Room comfort

ideal for airport

Perfect location around 15 minutes taxi ride from airport so you don't need to spend a lot of money at a chain type hotel
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

sale

Insectes dans la chambre. Pas de papier hygiénique. Pas de savon. Aucun accueil. Pas de réception à l'aéroport alors que signale dans la publicité. En conclusion : Nul, à fuir...
This review was submitted before 2018 and has not been verified.

8/10 Good

Per Ola Enander

Liked: Cleanliness, staff & service, property conditions & facilities

Under den afrikanska stjärnhimlen...

...satt vi i den underbara värmen och drack en kall öl och tuggade på lite sockerrör, som en av de anställda just kom hem med och gärna bjöd på. Litet och mysigt "familje"-hotell, som kunde erbjuda oss precis vad vi behövde på genomresa mellan flyplatsen och sedan vidare mot Tanzania. Relativt enkel standard, men rent och snyggt och definitivt helt OK. God frukost.
This review was submitted before 2018 and has not been verified.

6/10 Okay

ASF, France

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Proche de l'aéroport

Proche de l'aéroport ,personnel sympa,propreté douteuse,environnement sale. Juste pour une nuit!
This review was submitted before 2018 and has not been verified.

4/10 Poor

Mattijs, Den Haag

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort

average

The location of the hotel is quiet. The rooms are ok (you have a mosquito net around the bed), but basic. The most irritating issue about the hotel is that there is a family living on the compound of the hotel so that when you are sitting for dinner, you are exposed to normal family life (such as children crying meters away from the breakfast table, or persons of the family taking a shower only meters nearby, or the nearby kitchen engaging in cooking and feeding of the children. Hence, the hotel life is not properly separated from the private life of a family living on the same compound. Another disturbing issue occurred when we ordered dinner. Between the placement of the order and the actual serving of the meal some 2 hours elapsed. Also, there was no menue offered. You have to take whatever was bought before by the family running the hotel. Other than the above, the hotel is quiet and the athmosphere is truely African, meaning relaxed. While we were there spending 2 nights, only 2 other guests stayed at the hotel during one night. So it is a pretty remote place.
This review was submitted before 2018 and has not been verified.

6/10 Okay

ida, danmark

Liked: Staff & service
Disliked: Cleanliness
Det var et fint hotel til prisen. Der var rent og pænt dog var der ikke gjort rent under sengen og der lå en kæmpe død kakkelak hvilket var temmelig klamt at opdage. Internettet virkede ikke og det gratis wifi var den primære grund til jeg valgte stedet. Desuden virkede tv sinalet heller ikke.