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"Your reception clerk Alexander made my stay enjoyable. He was very helpful and Kind. The type of person I would love to have in my business. The hotel was fine except it needs more wall hooks for hanging garments. "

"The staff is Amazing especialy the Gentleman at the Bar he’s name starts with letter S and he came from 🇵🇱 Poland. Please let us know his name please please. He is the most gentle and a very hard worker . "

"This property was great. The view of the mountain was stunning. Very close to the train station and Eiger gondola. "

"Very nice quiet location it at the same time close to everything. The river view room was much smaller than we expected but excellent view. We even watched people jumping off the bridge. The self laundry facility was an added bonus. But the staff are not quite familiar with buses allowed on the guest card. We were kicked off 106 and told 102-104 are the only valid buses. Something to be verified before j make plans."

"Wonderful property, views and area were amazing. Staff was very pleasant and helpful, bar was great as well. "

"Front desk team member staff provided exemplary service! They spoke to us in English, asked if we wanted them to hold our luggage and suggested a short walking tour of the city!"

"Best breakfast, cute room, super clean, ideal location for trains and walking the old town area. "

"Fantastic little hotel next to the train station and all the main attractions in Lucerne."

"Outstanding!!!!"