Etna Green Hotels from S$97

"Lobby stunk, room stunk, room needs alot of repairs, ceiling paint falling, plumbing hanging off leaking shower. "

"Na"

"Everything was great with the exception of food and drink options. Drove 35 min away and had good dinner and drinks. Kind of my fault because I checked in on a Sunday. So the resturaunt and bar were closed at 4p on Sunday and all day Monday. Was a little dissapointed that I wasnt provided with info about breakfast at check in. I wouldve paid $10 and ordered, if I knew about it prior to 10am. Also. Booked a lake view room. It was partial view. Wouldve been nice to have full view being its off season. Nonetheless. Beautiful property. Friendly staff. Plan to stay again when its warm outside. "

"Loved the breakfast menu & the coffee was great! The room was clean & comfortable. The staff was very nice & accommodating. Will return to this Hampton Inn over all other hotels in the area."

"Th staff was not friendly and when we asked why the pool was closed both days they were very rude. We stayed at the property because of the pool! "

"The rooms were clean. The staff were very nice. The lady doing breakfast went above and beyond. Definitely a great place to stay. "

"The cleanliness of the hotel was appalling. There’s an overwhelming smell that greets you as soon as you enter the building that sets the standard for the cleanliness of the rest of the stay that is to come:The linens from the towels to the sheets had stains throughout. Paint chipping off the wall in the bathroom and what I could only imagine was grease stains from previous guest on the barely filled toiletries in the shower. Thankfully the smell of the lobby only lingers into the hallways, from what I witnessed was caused by cussing staff dragging leaking garbage.The convenience of side entrances are not secured by any means. We travel with safety in mind and I did not even feel safe going out to my car unless I had my firearm on my person at all times. I’ve stayed at quality hotels in the past and this is by far the worst location I’ve ever been at, I would expect this from the super 8 next doors! We had to travel into a town for a funeral and thought this would be our best option. Despite our circumstances of funeral arrangements and choosing to leave early the hotel management would not extend us a refund! Buyers beware, if you attempt to checkout early at all you will still be charged for your entire trip! "

"Everything was exceptionally clean. Parking was convenient. TV was limited to a few over the air channels. In room coffeemaker did not work. Breakfast choices limited, but ok. Breakfast area was served by a single Keurig which was not working well and created wait time. Pancakes were cold by the time my coffee brewed. Staff were all very friendly. I hate to point these things out and only do so in hope that it will help them get it together because otherwise this is a really clean and well-maintained property."

"1"