All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Dear Emily,Thank you for your kind words! We're delighted to hear that you enjoyed the charm of our building and the serene ambiance of our koi pond and garden. We look forward to welcoming you back to Best Western Plus Bayshore Inn for another enjoyable visit.
I love the view of the bay and hearing the frogs every night
Jennifer
Stayed 1 night in Apr 2024
Response from General Manager on 18 Apr,2024
Dear Jennifer,Our team enjoyed hosting you at Best Western Plus Bayshore Inn. We're delighted you loved the scenic view and peaceful sounds of wildlife. It would be a pleasure to welcome you back again!
I was given a back room and refused it because it’s very unsafe. Insisted and it took a while to convince clerk that as a single woman, it was not safe for me to be where he had put me.
Gilda
Stayed 1 night in Apr 2024
Response from General Manager on 12 Apr,2024
Dear Gilda,Thank you for sharing your experience with us. We're disappointed to hear about the inconvenience you faced during your stay. Ensuring our guests' safety is a top priority, and we apologize for any delay in addressing your concerns. Your feedback has been taken seriously, and we're committed to improving our service. We hope to have the opportunity to welcome you back for a more positive experience.
Staff was very friendly and helpful. Easy check-in, easy checkout. Kids loved the pool and hot tub. Cool Koi pond. I wish the sauna worked.
Trent
Stayed 5 nights in Apr 2024
Response from General Manager on 9 Apr,2024
Dear Trent,It was a pleasure to welcome you and your family to Best Western Plus Bayshore Inn, and we are delighted everyone had such a wonderful stay. Your kind comments about our friendly staff and great amenities are appreciated and will be shared with the team. Please come see us again any time you want to check out our excellent koi pond.
6/10 Okay
Courtney
4 Apr,2024
Courtney
Stayed 1 night in Mar 2024
6/10 Okay
Brenda
Travelled with family
3 Apr,2024
Liked: Cleanliness, staff & service
The property was utilitarian in a less than desirable area. The beds were not comfortable and the toilet did not work probably. The staff for the most part were friendly and supportive. Breakfast was included and my traveling party said they enjoy it. The property was near the zoo which has the Redwood Sky Walk. It is also about a 30 minute drive to the Avenue of the Giants which was breathtaking and a must see. We were there to see the redwoods and that did not disappoint but the lodging in the area will not nearly match this experience.
Brenda
Stayed 2 nights in Mar 2024
Response from General Manager on 5 Apr,2024
Dear Brenda,Thank you for sharing your feedback. It's wonderful to hear that our location near the zoo and the proximity to the Avenue of the Giants enhanced your visit. We're also glad your party enjoyed our breakfast and the hospitality of our team. We always strive to improve our guest experience and appreciate your insights on the beds and bathroom facilities. It is our hope to welcome you back, ensuring a more comfortable stay while you explore the stunning redwoods.
10/10 Excellent
Nancie
Travelled with family, Travelled with pets, Travelled with partner
Dear Jennifer,Thank you for taking the time to review your stay! We are thrilled to learn that you had an excellent experience, and we appreciate your feedback on the soap. Our team will ensure it is well-maintained moving forward, and we eagerly anticipate welcoming you back to the Best Western Plus Bayshore Inn for another enjoyable visit.
Dear Chris,Our friendly staff works hard to ensure all our guests feel welcome, and they'll be delighted you appreciate their kind assistance. The next time you're in the area, please come see us again at Best Western Plus Bayshore Inn!
Huge room. Nice staff. Great continental breakfast.
Chris
Stayed 2 nights in Mar 2024
Response from General Manager on 28 Mar,2024
Dear Chris,Thank you for your feedback! We appreciate all guest feedback we receive, and it's great to hear you enjoyed our friendly staff, comfortable rooms, and complimentary breakfast. We're happy to hear you had a great visit with us and we hope you'll come back soon.
We had a great stay. Clean room, nice breakfast options, convenient to parks.
Robert
Stayed 3 nights in Mar 2024
Response from General Manager on 19 Mar,2024
Dear Robert, Comfort, cleanliness, and convenience can always be found at Best Western Plus Bayshore Inn. Thank you for the perfect rating and for taking the time to leave a review. It would be a pleasure to host you again, so we hope you have plans to come back soon!
Our room was very nice and the staff were courteous.
Franci
Stayed 3 nights in Mar 2024
Response from General Manager on 19 Mar,2024
Dear Franci,We're so thrilled to know that our friendly team members were the highlight of your visit and that you had a great time with us overall. Thank you, and we hope to see you again soon.
4/10 Poor
Andrew
Travelled with family and small children
16 Mar,2024
Disliked: Staff & service
The hotel is older but relatively clean. Walls are pretty thin. For some reason a group of men decided to congregate on the balcony above us talking up a storm at 2AM. We were also in the room next to the door/hallway leading to the gardden area which was very noisy as well. At check-out had a rather unpleasant experience with staff being quite short with me. Overall, i would not stY here Gain.
Andrew
Stayed 1 night in Mar 2024
Response from General Manager on 19 Mar,2024
Dear Andrew,While we are happy you enjoyed our clean accommodations, we are sorry your stay wasn't as enjoyable as we had hoped. Please know that we are known for our peaceful offerings and top-notch service and apologize this wasn't your experience. We hope you'll reconsider and give us another opportunity to show you we are better than this.
10/10 Excellent
Pennee K
11 Mar,2024
Disliked: Property conditions & facilities
Pennee K
Stayed 2 nights in Mar 2024
Response from Front Desk on 15 Mar,2024
Glad you and your family enjoyed your stay! Thank You for choosing Best Western Plus Bayshore :}
Staff was great, very friendly. Our room was as expected. Clean and quiet. Breakfast buffet was above and beyond. The area in which they have set aside for dogs to do their business is not lighted well, and with homeless folks in the area I did not feel safe taking my dog out after dark. There is a lovely walking path within a block of the hotel, but again homeless are camped along it. Such is California!
Christie
Stayed 1 night in Mar 2024
Response from General Manager on 11 Mar,2024
Dear Christie,Thank you for choosing Best Western Plus Bayshore Inn and for sharing your feedback. While we are sorry your stay wasn't quite perfect, we are delighted you enjoyed our amazing staff, delicious breakfast, and clean, peaceful accommodations. We look forward to welcoming you back for another comfortable visit.
10/10 Excellent
Kathleen
Travelled with partner
28 Feb,2024
Such a great welcome. Thank you for that.
Kathleen
Stayed 1 night in Feb 2024
Response from General Manager on 4 Mar,2024
Dear Kathleen,Thank you for choosing Best Western Plus Bayshore Inn! Our team is delighted you received excellent service during your recent visit. We take pride in providing a phenomenal stay for our guests, and we appreciate your feedback. It was our pleasure to host you, and we hope to see you again for another memorable experience.
We enjoyed our stay!!! Loved how close our room was to hot tub and breeze way to exit and enter property! Would definitely stay again!!!
Annie
Stayed 2 nights in Feb 2024
Response from General Manager on 7 Feb,2024
Dear Annie,It is wonderful to know that you had an excellent experience with us! Thank you so much for your kind words and for giving us a perfect rating. We look forward to your return!
It was located on a easy to find route, not far from the old town and the rooms were clean and quiet!
Kathleen
Stayed 3 nights in Jan 2024
Response from General Manager on 2 Feb,2024
Dear Kathleen,We are grateful for your perfect rating. It makes us pleased to know that we are located in a convenient location near desired roadways and parts of town. We are glad that you enjoyed your stay inside with us as well, thanks to the high standards of cleanliness and quietness that our accommodations have to offer. We hope to provide you another great experience in the future.
Dear Laurie,Thank you for your kind words! We're delighted you found our team great and started your day with our delicious breakfast. Your feedback motivates us, and we can't wait to have you back at Best Western Plus Bayshore Inn for another exceptional experience!
Super nice people at the front desk! Even got a doogy goodie bag for my pup. The pool is awesome.
Christine
Stayed 1 night in Jan 2024
Response from General Manager on 19 Jan,2024
Dear Christine,Thank you for taking a moment to share your wonderful review. We know the staff at Best Western Plus Bayshore Inn makes all the difference, and we truly appreciate you highlighting the commitment of our wonderful team. They will be honored by your kind compliments, and we hope to have the pleasure of welcoming you back again soon.
Center courtyard was beautiful. We were able to get a room with a jet tub and a view of the ocean. Hidden gem in downtown Eureka.
Lance
Stayed 2 nights in Dec 2023
Response from General Manager on 10 Jan,2024
Dear Lance,Thank you for being our guest and for sharing such a delightful review. We are thrilled you were impressed with our beautiful courtyard, wonderful accommodations, and stunning ocean view. It would be an honor to welcome you back to Best Western Plus Bayshore Inn for another memorable getaway.
6/10 Okay
Jacob
4 Jan,2024
Liked: Staff & service
Bathroom door didn’t close room 144
Jacob
Stayed 3 nights in Dec 2023
Response from General Manager on 10 Jan,2024
Dear Jacob,Thank you for being our guest and providing your feedback. Our maintenance team will address the issue with the bathroom door, and they appreciate you bringing this to our attention. We hope you will stay with us again.
10/10 Excellent
Haley
Travelled with family, Travelled with family and small children, Travelled with partner
The staff had a computer error happen during my stay and the young red haired gentleman was extremely professional and easy to work with. Give him a raise!
Amy at the front desk is a doll and very sweet!
Best pool/hot tub in the area and your entire staff are wonderful. The breakfast crew are kind and work hard.
Love love love bayshore best western 😍
Ill be back next holiday season :)
Keep up the great work.
Haley
Stayed 4 nights in Dec 2023
Response from General Manager on 10 Jan,2024
Dear Haley,Your outstanding review of Best Western Plus Bayshore Inn brightened our day! Amy and the rest of our team are delighted to be acknowledged for our warm hospitality. It's also great that you consider our pool and hot tub to be the best in the area. Many thanks for your thoughtful compliments and we look forward to your next visit!
I have family in Eureka, and when I and my dogs are visiting, we look no further than here. They're pet-friendly, the staff is friendly, and they serve a modest breakfast. We have stayed here many times since 2019. Thank you!!
Maya L
Stayed 2 nights in Dec 2023
Response from General Manager on 2 Jan,2024
Dear Maya,It was a pleasure hosting you at Best Western Plus Bayshore Inn! We're glad our pet-friendly, welcoming accommodations and tasty breakfast impressed you, and we look forward to your next visit.
Dear Robin,Thank you so much for taking the time to share your thoughts with us. Our team is committed to providing high-quality guest service, and we’re thrilled to hear that we made a good impression on you. It was a pleasure having you as our guest, and we hope you return soon.
Dear Jane,It's good to hear you had a comfortable stay at Best Western Plus Bayshore Inn. Thank you for sharing your positive experience, and please return soon for another fantastic time.
Dear Kristina,Thank you for the outstanding review of your recent stay at Best Western Plus Bayshore Inn. We're glad you enjoyed your time with us and our clean and comfortable accommodations and quiet surroundings. It would be our pleasure to host you again in Eureka, so come back soon!
Dear Dhruva,Our friendly staff truly enjoyed hosting you and will be glad you felt welcome while you were here. It's also great to know that our tasty breakfast was to your liking. The next time you're in the area, please come see us again at Best Western Plus Bayshore Inn!
Dear Joseph,It was our pleasure to host your visit, and we appreciate your rating. Our team trusts you had a comfortable stay and a great night's sleep. We hope to welcome you back again soon.
Dear Alex,It was truly a pleasure to host your recent stay at Best Western Plus Bayshore Inn. We're thrilled to hear we were able to deliver a positive experience and that you appreciated the excellent service our team provided, as well as our affordable rates. Thank you for your kind comments, and we hope to welcome you back the next time you're in the area.
Dear Alan,Delivering an excellent experience for our guests is our goal at Best Western Plus Bayshore Inn, so it's great to know we succeeded during your stay. Thank you for the positive review, and come back soon.
8/10 Good
Mona
22 Nov,2023
Mona
Stayed 1 night in Nov 2023
Response from Maggie on 5 Dec,2023
Thank you Mona for choosing us at Best Western Plus Bayshore Inn on your travels. We appreciate you and hope to see you again soon, Happy Holidays
2/10 Terrible
John
Travelled with family, Travelled with pets
15 Nov,2023
Disliked: Amenities
They allowed a high school football team to be surrounded by us: both sides and above. The kids never went to sleep. We are in our 80’s and we were destroyed. We wanted our money back but the manager never responded!!! What a joke! Best Western? Never!!!!!
John
Stayed 1 night in Nov 2023
Response from General Manager on 17 Nov,2023
Dear John,Thank you for sharing your comments with us. We are very sorry to hear that you were troubled by noise from other guests. In addition, we apologize for any lack of follow-up to your concerns. We will be reviewing this matter internally. Thank you.
10/10 Excellent
Paul
13 Nov,2023
Paul
Stayed 1 night in Nov 2023
Response from Maggie on 5 Dec,2023
Thank you Paul for choosing us at Best western Plus Bayshore Inn on your travels. We appreciate you and hope to see you again soon. Happy Holidays
Thank you for choosing us here at Best Western Plus Bayshore Inn on your travels. We really appreciate you and hope to see you again soon. Happy Holidays
I have stayed in Eureka before at other lodging and this was the cleanest one and in the best condition thus far. Good location and close to businesses. Breakfast staff was amazing!
Kurt
Stayed 1 night in Oct 2023
Response from General Manager on 10 Nov,2023
Dear Kurt,Thanks for staying with us at Best Western Plus Bayshore Inn and for your kind words regarding our clean accommodations, helpful team, and wonderful location. We appreciate your feedback and look forward to seeing you again soon!
The hotel had very comfy mattress, hot shower, clean great breakfast. Don’t let the non glitzy decor turn you away. I’ve been to many more expensive hotels that were far less comfortable than this one.
Eric
Stayed 1 night in Nov 2023
Response from General Manager on 6 Nov,2023
Dear Eric, It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay with us. We work hard to meet expectations like yours, and we’re happy to hear our comfortable accommodations, high standards of cleanliness, and tasty breakfast offerings hit the mark for you. Thank you for your kind review, and we look forward to welcoming you back for another incredible stay soon!
Thank you for choosing us at the Best Western Plus Bayshore Inn. We really appreciate you. So happy you enjoyed the koi pond and the courtyard area. it is a beautiful place. We hope to see you again soon