"When I checked in they did not have the room that they were supposed to available for me which was already an inconvenience. They did not offer any alternative or anything to apologize for this, just told me I'd be in a service room and hope that's okay because that's all they have. The shower was not working which I did not find out until I was getting ready in the morning and was not able to get anybody to come fix it quick enough before my event, and the reception staff was not very friendly in general. At checkin the person just kept reminding me how everything cost money here, It was not a very professional presentation! The rooms very spacious and clean. The windows are very thin and sounded like they were open, wind, traffic every noise was very apparent. The property looked nice but with he service provided at checkin I did not feel like experiencing any of the amenities."