Premium bedding, pillow-top beds, in-room safe, laptop workspace
Check availability

Reviews of Pala Mesa Golf Resort

3.5 out of 5
Pala Mesa Golf Resort
2001 Old Highway 395, Fallbrook, CA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 87 out of 122 reviews" "
Rating 8 - Good. 23 out of 122 reviews" "
Rating 6 - Okay. 4 out of 122 reviews" "
Rating 4 - Poor. 5 out of 122 reviews" "
Rating 2 - Terrible. 3 out of 122 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We only stayed there to sleep after a show at Pala Casino and left first thing in the morning. The room was very very clean, bed super comfortable. We checked in late at night, staff was friendly. Check in and check out very fast and efficient.
Stayed 1 night in May 2024
Response from Pala Mesa Resort on 21 May,2024
Thank you Laura for taking the time to leave us a review. We hope that you come back to stay with us again soon.

10/10 Excellent

Laurie

Liked: Property conditions & facilities
Stayed 1 night in May 2024
Response from Pala Mesa Resort on 21 May,2024
Thank you Laurie!

10/10 Excellent

Javier

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tje rooms on top of the hill gave such an amazing view. The restaurant view was amazing as well.
Stayed 2 nights in May 2024
Response from Hotel Management on 20 May,2024
Hello Javier, Thank you for your positive feedback and are so pleased you enjoyed your stay. We are looking forward to welcoming you again soon.

6/10 Okay

Marijo

Travelled with partner
The room was brand new, but the rest of the property had a lot going on
Stayed 1 night in May 2024
Response from Hotel Management on 19 May,2024
Hello Marijo, We appreciate the review and look forward to welcoming you back to Pala Mesa Resort. We are very excited about the improvements to our beautiful property. Have a great day!

10/10 Excellent

Angela

Peaceful and extremely comfy! The rooms are immaculate and the hotel grounds are well groomed and beautiful! Definitely staying there every time we visit.
Stayed 5 nights in May 2024
Response from Pala Mesa Resort on 21 May,2024
We look forward to you returning Angela!

10/10 Excellent

Fred

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property!!
Stayed 2 nights in May 2024
Response from Hotel Management on 16 May,2024
Hello Fred, Thank you for staying with us and for your positive feedback. We are looking forward to welcoming you again soon.

10/10 Excellent

Hankay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location,
Stayed 2 nights in May 2024
Response from Front Office on 14 May,2024
Greetings, Hankay. Thank you for the great feedback. We're glad you enjoyed your stay with us. Here's to next time!Regards,Front OfficePala Mesa Resort

10/10 Excellent

Mark

Stayed 1 night in May 2024
Response from Hotel Management on 14 May,2024
Hello Mark, thank you for staying with us and for your feedback! We are looking forward to welcoming you back soon!

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious clean rooms.
Stayed 1 night in May 2024
Response from Front Office on 13 May,2024
Hello, Rebecca. Thank you for the great review and feedback. We appreciate it and we're glad you enjoyed your stay.Regards,

10/10 Excellent

JOSEPH

Liked: Cleanliness, staff & service, property conditions & facilities
Great property
Stayed 1 night in May 2024
Response from Hotel Management on 10 May,2024
Hello, Joseph. Thank you for the great review. We appreciate your feedback and we're glad you enjoyed your stay! Regards,

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay at Pala Mesa. Friendly receptionist and check in and great room! Would stay again if we had another wedding in the area
Stayed 1 night in May 2024
Response from Hotel Management on 6 May,2024
Hello Ryan, Thank you for the positive review! We look forward to seeing you again in the future.

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pala Mesa is a very nicely renovated property. The rooms are spacious and beautiful
Stayed 2 nights in May 2024
Response from Hotel Management on 6 May,2024
Hello Jean, Thank you for the positive review! We look forward to seeing you again soon.

10/10 Excellent

James

Stayed 2 nights in May 2024
Response from Hotel Management on 5 May,2024
Hello James, Thank you so much for your feedback! We are looking forward to welcoming you again soon.

2/10 Terrible

Shawny

Stayed 1 night in Apr 2024
Response from Pala Mesa Resort on 22 May,2024
We are sad to see a bad review, please let us know how we can improve the experience at Pala Mesa Resort.

8/10 Good

Susan

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
I was very comfortable and treated well by the staff in general. The room and bed were my favorite attributes oh and ease of parking. The food was decent!
Stayed 1 night in Apr 2024
Response from Hotel Management on 29 Apr,2024
Hello Susan, thank you so much for your feedback! We are looking forward to welcoming you again soon.

8/10 Good

Karen

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Hotel Management on 29 Apr,2024
Hello Karen! Thank you for staying with us and for your feedback. We are looking forward to welcoming you again soon.

10/10 Excellent

James

Liked: Amenities, property conditions & facilities
Beautiful Property it is just what I needed for this Friday morning. 🙏🙏🙏🙏
Stayed 1 night in Apr 2024
Response from Hotel Management on 26 Apr,2024
Hello James! Thank you for staying with us and for your feedback. We are looking forward to welcoming you again soon.

10/10 Excellent

Lesvia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful peaceful place.
Stayed 1 night in Apr 2024
Response from Hotel Management on 24 Apr,2024
Hello Lesvia! Thank you for staying with us and for your feedback. We are looking forward to welcoming you again soon.

10/10 Excellent

Rizwana

Stayed 2 nights in Apr 2024
Response from Hotel Management on 11 May,2024
Hello Rizwana! Thank you for staying with us and for your feedback. We are looking forward to welcoming you again soon.

10/10 Excellent

David

Stayed 1 night in Apr 2024
Response from Hotel Management on 9 May,2024
Hello David! Thank you for staying with us and for your feedback. We are looking forward to welcoming you again.

10/10 Excellent

Jovanny

Stayed 1 night in Apr 2024
Response from Hotel Management on 9 May,2024
Hello Jovanny! Thank you for staying with us and for your feedback. We are looking forward to welcoming you again soon.

10/10 Excellent

Jemel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it
Stayed 1 night in Apr 2024
Response from Hotel Management on 14 Apr,2024
Hello Jemel, Thank you for staying with us and for your feedback. We are looking forward to welcoming you again soon.

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ty
Stayed 1 night in Apr 2024
Response from Hotel Management on 12 Apr,2024
Hello Mike! Thank you for staying with us and for your feedback. We are looking forward to welcoming you again soon.

10/10 Excellent

Eric

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Hotel Management on 13 Apr,2024
Hello Eric, Thank you for staying with us and for your feedback. We are looking forward to welcoming you again soon.

10/10 Excellent

Beverly

Stayed 1 night in Apr 2024
Response from Hotel Management on 1 May,2024
Thank you Beverly for the great review.

10/10 Excellent

Eric

Stayed 1 night in Apr 2024
Response from Hotel Management on 30 Apr,2024
Thank you Eric for the positive review! We look forward to seeing you again soon.

10/10 Excellent

Robyn Kimura

Stayed 2 nights in Apr 2024
Response from Hotel Management on 26 Apr,2024
Hello Robyn, thank you so much for your feedback! We are looking forward to welcoming you again soon.

10/10 Excellent

Marianne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pretty environment
Stayed 1 night in Apr 2024
Response from Hotel Management on 6 Apr,2024
Hello Marianne, thank you for your stay with us. We hope you had a great time and look forward to your return soon.

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was big and a great price. Loved it!
Stayed 1 night in Apr 2024
Response from Hotel Management on 10 Apr,2024
Thank you, Angela, for the great review. We look forward to having you back at Pala Mesa Resort again soon!

10/10 Excellent

Margaret

Travelled with pets, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Person checkin in stated he was new and he seemed “LOST” took longer than it should of. Also when checking out stood in the lobby for significant time until someone walked by. Otherwise very restful sleep with beautiful grounds
Stayed 1 night in Mar 2024
Response from Hotel Management on 2 Apr,2024
We are so glad to hear you had a nice stay overall! We apologize for the front desk situation and are always looking for ways to improve. We look forward to having you back again!

10/10 Excellent

Lynn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed for one night but loved the room we were in. The staff was nice and check in was easy. Would stay here again.
Stayed 1 night in Mar 2024
Response from Hotel Management on 30 Mar,2024
Hello Lynn, Thank you for staying with us and for your feedback. We are so glad you enjoyed your stay. We look forward to welcoming you again soon!

10/10 Excellent

Aidé

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hotel Management on 28 Mar,2024
Hello Aidé, thank you so much for staying with us! We are looking forward to welcoming you back soon!

10/10 Excellent

Michael D

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were more than accomidating executive room was beautiful and had a great view and balcony. Rooms were very clean.
Stayed 1 night in Mar 2024
Response from Aubrey on 25 Mar,2024
Hello Michael, We're so happy you have discovered our beautiful property and look forward to our upcoming renovations. Please come back soon to see what else Pala Mesa Resort has to offer.

6/10 Okay

Keith

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Unbelievably brutal and rigid check-in policy. We wanted an early check-in - perhaps 2:30 PM because we were attending a wedding reception at 3:30 PM. We were told that we could check-in at 3:00 but anytime earlier including 2:30 would cost an additional $65.00. Hotel was desolate - at least it appeared so from the parking lots. Absolutely inflexible.
Stayed 1 night in Mar 2024
Response from Hotel Management on 22 Mar,2024
Hello Keith,Thank you for sharing your feedback with us. We apologize that your check-in experience did not meet your expectations. We understand how important it is to have a seamless check-in process, especially when attending an event.We would like to clarify that our standard check-in time is 4:00 PM. However, we do our best to accommodate early check-ins if there are available rooms. We apologize if we were unable to offer you an early check-in at 2:30 PM due to high demand during that time. Our records show that we were able to provide you with a check-in at 2:38 PM at no additional charge. We apologize if this time did not work for you.Regarding the additional charge, we do have an early check-in fee for guests who wish to check-in before the standard time. This fee ensures that our housekeeping staff has sufficient time to prepare the room for the next guest. We apologize if this was not communicated clearly to you.We hope that you enjoyed the wedding reception despite the inconvenience. We appreciate your feedback and will use it to improve our services in the future.

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The peace and serenity of the property is very special that me!!!!! It’s like a step away from reality!!!
Stayed 2 nights in Mar 2024
Response from Aubrey on 16 Mar,2024
I'm so glad you found the peace and serenity of the Pala Mesa special! It is an escape from reality. Thank you for sharing your experience!

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Loved every bit of my stay!
Stayed 1 night in Mar 2024
Response from Hotel Management on 12 Mar,2024
Thank you for your feedback and for choosing to stay with us. We can't wait to welcome you back soon!

10/10 Excellent

Luis Rey

Liked: Cleanliness, staff & service, property conditions & facilities
Customer service & convenient
Stayed 1 night in Mar 2024
Response from Front Desk on 10 Mar,2024
Thank you for your feedback and for choosing to stay with us. We can't wait to welcome you back soon!

10/10 Excellent

Cynthia N

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property friendly staff
Stayed 1 night in Feb 2024
Response from Hotel Management on 29 Feb,2024
Hello Cynthia, thank you for your feedback and for choosing to stay with us. We can't wait to welcome you back soon!

4/10 Poor

Rita

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
They gave me the wrong key and I walked in on someone
Stayed 1 night in Feb 2024
Response from Hotel Management on 25 Feb,2024
Hello Rita, we want to express our sincerest apologies for the inconvenience that you experienced during your stay. As a team, we strive to provide exceptional service to all our guests, and we are saddened to know that we fell short of your expectations. We understand how frustrating it can be when things don't go as planned, and we empathize with the inconvenience caused.We genuinely appreciate your feedback, and we assure you that we are taking all the necessary steps to improve our services to avoid such situations in the future. We value your patronage and hope that you can give us another chance to serve you better.Thank you for bringing this issue to our attention.

8/10 Good

James

Liked: Cleanliness, property conditions & facilities
It was a safe place to stay.
Stayed 2 nights in Feb 2024
Response from Hotel Management on 20 Feb,2024
Hello James! Thank you for staying with us and for your feedback. We are looking forward to welcoming you again soon.

10/10 Excellent

Jong

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Food was great and the golf was fun
Stayed 1 night in Feb 2024
Response from Hotel Management on 20 Feb,2024
Hello Jong! Thank you for staying with us and for your feedback. We are looking forward to welcoming you again soon.

10/10 Excellent

Aaron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was very nice room
Stayed 2 nights in Feb 2024
Response from Hotel Management on 20 Feb,2024
Hello Aaron! Thank you for staying with us and for your feedback. We are looking forward to welcoming you again soon.

10/10 Excellent

Glenn

Travelled with partner
Very nice hotel just didn’t like the distance to drive to the room
Stayed 1 night in Feb 2024
Response from Hotel Management on 20 Feb,2024
Hello Glenn! Thank you for staying with us and for your feedback. We are looking forward to welcoming you again soon.

4/10 Poor

Joseph

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
"Resort" is misleading
This place did not look at all like the pictures online. There were only three ice machines in this entire hotel, and they were all outside buildings that were no where near our room. There was no snack machine nearby. If you wanted anything to eat, you either had to drive back up to the office, or drive down the road somewhere to find something to eat.
Stayed 1 night in Feb 2024
Response from Mae on 5 Feb,2024
Hello Joseph! Thank you for taking the time to provide us with your feedback. We apologize for any inconvenience you may have experienced during your recent stay at our hotel. We understand that the appearance did not meet your expectations, and we will certainly take this feedback into consideration as we strive to improve our guest experience.

2/10 Terrible

Juana

Stayed 1 night in Feb 2024
Response from Hotel management on 20 Mar,2024
Hello Juana, we want to express our sincerest apologies for the inconvenience that you experienced during your stay. As a team, we strive to provide exceptional service to all our guests, and we are saddened to know that we fell short of your expectations. We value your patronage and hope that you can give us another chance to serve you better.

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room, no noise and very quiet.
Stayed 4 nights in Jan 2024
Response from Mae on 25 Jan,2024
Hello Michael! Thank you for choosing to stay with us. We are delighted that you enjoyed your stay. Your feedback is valuable to us and we look forward to welcoming you back soon.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Our 2nd stay at the property and we love it.
Stayed 1 night in Jan 2024
Response from Mae on 21 Jan,2024
Thank you for staying with us! We hope to see you again soon.

10/10 Excellent

Lori

Stayed 1 night in Dec 2023
Response from Mae on 26 Jan,2024
Thank you for your feedback! We look forward to seeing you soon.

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Mae on 26 Jan,2024
Thank you for your feedback! We look forward to seeing you soon.

8/10 Good

Jose

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023
Response from Mae on 2 Feb,2024
Hello Jose, thank you for your feedback. We look forward to welcoming you back!