Hotels near Feather River

"Bed was very comfortable, breakfast was good as usual for Best Western. Picked this hotel because I wanted to enjoy a hot tub. The hot tub was closed for unknown reason the first two nights; no explanation provided when I asked. The third night it was opened with two noisy kids in it. The kids continued their noise in the pool until close to 9pm even though the hours said it closed at 8pm. When we called the front desk we were told there was nothing they could do…Really? Why post hours and not enforce them? Air conditioning unit was extremely noisy. It’s a shame there is only one elevator in this large complex. We had to park in the back, use the elevator and then walk all the way to the front to get to our room."

"Room was clean and big. Pool open until 11pm, kids had a blast. Night shift staff were very friendly and welcoming. "

"The room was very quiet and comfortable with the exception of the A/C unit. Thank you."

"Only there one night. Everything was nice and clean the Uber ride to the casino."

"Area was great. It was a pleasant stay. "

"Parking "

"The rooms were very clean and staff were so professional"

"Staff was exceptional and room was surface clean throughout. Hallways needed vaccuuming and we found leftover items from past guests in our room which were not of any sanitary concern but a sweep of higher places, like closet shelves, should be done. Maids were exceptionally pleasant about any requests we had (new towels, etc)"

"1) Near $400 for a 1 bedroom "suite," at a hotel That makes you share an elevator with Housekeeping. My family and I had to wait for 3 elevator passes so Housekeeping could get their carts & gear to their destinations. The reason I mention this at all is in hospitality a price point for your accomodations typically reflects "A Higher Level Of Guest Expectations Met," for overall experience and amenities offered on the property. In this case for the price of the Room, the minimum expectations would be: 1) staff NOT impeding in the OVERALL GUEST EXPERIENCE. 2) Cleanliness would be at a higher level. A) I found a used flosser from a previous guest on the bedroom carpet. B) The couch had chip remnants & looked dirty. C) Since the sofa bed is considered a sleep accomodations it should also be Cleaned. When we pulled out the matttress of the sofa bed the floor under it was filthy, & dust went flying. In the linen provided- the blanket had 4 long hairs stuck in it. I had specifically requested extra cleaning due to severe allergies and asthma for all of my family members. D) 2-4 coffee cup- 1 pkt of coffee. At these price points staff operating systems should be unnoticed by guests, quality control needs an upgrade in Housekeeping, and rooms need refurbishing to continue operating under the Doubletrree Hilton moniker. On the positive side, front desk and restaurant staff is kind and accommodating and late night food and breakfast was a home run! "