Premier Hotel Cabin Felixstowe

"Quick and easy"

"Breakfast was good, though staff weren't clearing tables so a big queue soon built up. Problems with the coffee machine slso meant we had to go without. Room was clean and spacious. A lot of areas in the spa were out of order so it was basically a pool & sauna. Service in restaurant was poor and extremely slow. Food was generally good but not as described on the menu eg banoffee icecream was actually vanilla, and cherry cheesecake was actually strawberries & raspberries, neither of which was mentioned on ordering. But the worst was that one of our party had a large piece of greaseproof paper in their chicken pie. This meal was deducted from the bill but wasnt removed from the table and no substitute offered. "

"Wivenhoe House Hotel was nothing short of exceptional from start to finish. Set in beautiful parkland, the hotel perfectly blends historic charm with modern luxury, creating an atmosphere that feels both elegant and welcoming. From the moment I arrived, the service was warm, attentive, and genuinely thoughtful. Every member of staff went out of their way to make me feel looked after, without ever being intrusive. Dinner in the restaurant was a real highlight. The menu was beautifully curated, showcasing seasonal ingredients and creative flair. Each course was expertly presented and full of flavour—clearly the work of a talented kitchen. The ambience in the dining room added to the experience, striking just the right balance between relaxed and refined. Breakfast the following morning was equally impressive. There was a generous selection to choose from, with both continental options and perfectly cooked hot dishes. Everything was fresh, high quality, and served with the same attentive care we experienced the night before. The room itself was spacious, comfortable, and impeccably clean, with lovely views of the surrounding grounds—making it very easy to unwind and enjoy the peaceful setting. "

"yes it was ok"

"The room was comfortable The room wasn't that big in size Small window You could here doors banging and noise Noise from the room next to us room above us and you could here noise from the restaurant Told the receptionist and they didn't seem that bothered We didn't have breakfast "

"Booking in was made difficult by the staff members poor communication skills. We contacted the hotel a few weeks prior to our stay date to inform them we would be checking in around 7pm. On arrival the room was extremely hot, the radiators were off so we opened the curtains and windows fully and turned on to max the supplied fan (no Aircon), whilst we went out to eat locally in Ipswich. On our return to the room a few hrs later the temperature was unbearably hot, despite the aforementioned steps we had taken to try and cool the room down. We went to bed and attempted to sleep, and so began the worst night sleep either of us have ever experienced, the heat did not subside...the only saving grace was that we were in the room and hour less than we would have been normally due to the clocks going forward for spring daylight saving. Breakfast was acceptable but again made awkward due to a different staff members odd communication. Communication on checkout was minimal which tbh suited both of us at this point, we were not asked how our stay had been. We will not be staying here again."

"Firstly, the parking is very secure and free. The room was clean, but the coffee machine made lukewarm drinks and the base of the taps need a deep clean. The double bed was the smallest I've ever seen unless I wanted to pay hundreds more. Breakfast wasn't good, the scrambled egg was smothered in butter and salt, the bacon was dry and overcooked and the toast was cold and dry, dirty napkin and customers were asking for things like baked beans, coffeess etc and they were getting these. The young lad working on the bar was great, really polite and chatty. The woman on the bar took it upon herself to try my cocktail before serving it to me! So it really was a bit hit and miss. I'd have preferred Premier Inn to be honest. "

"The breakfast very nice, eggs cooked to order of you wanted. The room was decent, the staff friendly. The location was great or the theatre or the football stadium"

"Room was amazing! Great size, very comfortable bed and being at the back of the hotel meant it was quiet! Shower was excellent Breakfast was freshly cooked and superb! Nothing to fault "