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AC Hotel Firenze by Marriott

4.0 star property
Hotel with a rooftop terrace, near Basilica of Santa Maria Novella

Choose dates to view prices

Located in Florence's center, AC Hotel Firenze by Marriott offers an elegant escape. Relax on the rooftop terrace with palace views or explore the garden. Enjoy free in-room WiFi, professional hair salon services, and multilingual staff ready to assist.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Parking available
  • Pet-friendly
  • Room service
The current price is S$218
includes taxes & fees
16 Nov - 17 Nov

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Standard Room, 1 Queen Bed, Non Smoking

9.0 out of 10
Wonderful
(14 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
Bathrobes
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Single Beds, Non Smoking

Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Superior Room, 2 Single Beds, Non Smoking

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Sofa bed
  • 21 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Standard Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
Deep-soaking bath
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Standard Room, 2 Single Beds, Non Smoking

7.8 out of 10
Good
(10 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
Hairdryer
  • 16 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Superior Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
Bathrobes
  • 21 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Standard Room, 2 Single Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
Hairdryer
  • 16 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

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About the area

Map
Via Luciano Bausi, 5, Florence, FI, 50144

What's nearby

  • Basilica of Santa Maria Novella - 19 min walk - 1.6 km
  • Ponte Vecchio - 10 min drive - 4.6 km
  • Uffizi Gallery - 10 min drive - 4.6 km
  • Piazza della Signoria - 10 min drive - 2.1 km
  • Cathedral of Santa Maria del Fiore - 11 min drive - 2.2 km

Getting around

  • Porta al Prato Station - 2 min walk
  • Porta al Prato - Leopolda Tram Stop - 4 min walk
  • Peretola Airport (FLR) - 19 min drive

Restaurants

  • ‪Haveli - ‬7 min walk
  • ‪Casa Ciabattini - ‬6 min walk
  • Zushi
  • ‪Il Gusto Di Xinge - ‬6 min walk
  • Vino E Ravioli

About this property

AC Hotel Firenze by Marriott

Upscale hotel near Basilica of Santa Maria Novella
Located close to Cathedral of Santa Maria del Fiore and Ponte Vecchio, AC Hotel Firenze by Marriott provides a rooftop terrace, a coffee shop/cafe and a garden. Stay connected with free in-room WiFi, and guests can find other amenities, such as a hair salon and a library.
Other perks include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and an electric car charging station
  • Express check-in, tour/ticket information and meeting rooms
  • Wedding services, a lift and luggage storage
  • Guest reviews say great things about the helpful staff
Room features
All 118 rooms feature comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches such as free WiFi and safes.
Extra amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with deep-soaking baths and bidets
  • 43-inch flat-screen TVs with premium channels
  • Heating, daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 18 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 17 for adults and EUR 17 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Things to do

  • Health club
  • Library
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (3,025 square foot of space)

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in bathtub
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2006
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 15 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 30 kg per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 10 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 17 for adults and from EUR 17 for children
  • Self-parking fee: EUR 18 per night
  • Pet fee: EUR 15 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Property Registration Number IT048017A1D8DM3UCE

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

AC Firenze Hotel
AC Firenze Marriott
AC Firenze Marriott Florence
AC Hotel Firenze
AC Hotel Firenze Marriott
Firenze Marriott
Hotel Firenze
Marriott AC Hotel Firenze
Marriott Firenze
Ac Firenze Florence
Ac Firenze Hotel Florence
Ac Hotel Florence
Ac Hotels Florence
Ac Firenze By Marriott
AC Hotel Firenze by Marriott Hotel
AC Hotel Firenze by Marriott Florence
AC Hotel Firenze by Marriott Hotel Florence

Frequently asked questions

Is AC Hotel Firenze by Marriott pet-friendly?

Yes, AC Hotel Firenze by Marriott allows cats and dogs (limit 2 total) with a maximum weight of up to 30 kg per pet. There's a fee of EUR 15 per accommodation, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at AC Hotel Firenze by Marriott?

As of 6 Nov, 2025, prices found for a 1-night stay for 2 adults at AC Hotel Firenze by Marriott on 16 Nov, 2025 start from S$217.97, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at AC Hotel Firenze by Marriott?

Self-parking is available for EUR 18 per night.

What time is check-in at AC Hotel Firenze by Marriott?

Check-in start time: 3:00 PM; check-in end time: 5:30 AM.

What time is check-out at AC Hotel Firenze by Marriott?

Checkout is at noon.

Where is AC Hotel Firenze by Marriott located?

Located in Santa Maria Novella, this hotel is within 1 mi (2 km) of Basilica of Santa Maria Novella, Ponte Vecchio and Cathedral of Santa Maria del Fiore. Piazza della Signoria and Palazzo Vecchio are also within 2 mi (3 km). Porta al Prato Station is only a 2-minute walk and Porta al Prato - Leopolda Tram Stop is 4 minutes.

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Reviews

AC Hotel Firenze by Marriott Reviews

8.6

Excellent

9.4

Cleanliness

7.4

Location

8.8

Staff & service

8.8

Eco-friendliness

9.0

Property conditions & facilities
Rating 10 - Excellent. 383 out of 780 reviews
Rating 8 - Good. 293 out of 780 reviews
Rating 6 - Okay. 69 out of 780 reviews
Rating 4 - Poor. 20 out of 780 reviews
Rating 2 - Terrible. 15 out of 780 reviews

Reviews

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
nice hotel
Stayed 4 nights in Sep 2024

10/10 Excellent

Laura Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in May 2024

8/10 Good

Carol

Liked: Staff & service, amenities, property conditions & facilities
The hotel was very good , both our rooms were nice , staff were helpful & friendly. Concierge was good & booked two of our trips Tram was only 3 minutes away & easy to use .
Stayed 5 nights in Sep 2023

10/10 Excellent

Tambi

Liked: Cleanliness, staff & service, property conditions & facilities
Except hotel! Clean!! Great Staff!!
Stayed 2 nights in Sep 2022

10/10 Excellent

Ahtis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a wonderful experience at the AC Marriott Firenze. I arrived late due to car trouble and Marlon at the reception desk was very supportive and accommodating with my very late check in. I had additional car trouble after checking out and had to stay an extra night that was not reserved and again Marlon came to the rescue. He is an outstanding employee and made my experience even better. The rooms were spacious and comfortable and the hotel was very clean and modern.
Stayed 2 nights in Aug 2022

4/10 Poor

Anisha

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We had a disappointing stay at this hotel. The hotel and room was lovely but unfortunately the attitude of the reception staff in response to the concerns we raised with cleaning staff unnecessarily moving around our belongings was disappointing. We generally felt that their attitude towards us was not helpful whereas we could see a noticeable difference in their attitude to other guests. This is no reflection on the other staff we came across (e.g. breakfast staff) who were lovely.
Stayed 3 nights in Sep 2022

6/10 Okay

Mohand Ourabah

Liked: Cleanliness, staff & service
On a aimé particulirement la propreté excellente , les commodites tres satisfaisantes , le personnel aceuillant et disponible et aussi les bouteilles d'eau chaque jour etait un plus apprecié. A ameliorer : Le petit dejeuner ⁹ car pas assez de choix dans les viennoiseries , fruits non variés ( les poires etaient toujours trop mures ...), une seule salade verte...
Stayed 5 nights in Sep 2025

6/10 Okay

Mohan

Liked: Staff & service, property conditions & facilities
Hotel is nice, amenities are reasonable. Not the best location but reasonable for a transit hotel.
Stayed 2 nights in Sep 2025

8/10 Good

Ludwik

Liked: Cleanliness, staff & service, property conditions & facilities
I recently stayed at your hotel and wanted to share some observations and suggestions that could improve the overall guest experience. Safety Around the Building: I noticed some individuals loitering near the building entrance, which felt a bit uncomfortable. There were security staff inside, but it might be more effective to have them patrol outside periodically, especially near entrances and exits. Parkade Conditions: While I understand the parking facility may not be directly owned by the hotel, many guests use it. The lighting is quite dim, and the elevators were not working during my stay. It would go a long way in making guests feel more valued and safe if hotel security could occasionally patrol the area or if the hotel could collaborate with the parkade operator to improve conditions. Executive Lounge Experience: The executive lounge was underwhelming. It felt more like a cafeteria with limited food and beverage options and basic seating. A more premium experience in line with the "executive" label would be appreciated—perhaps better seating, a more refined layout, and an expanded selection. I hope you’ll consider these suggestions as opportunities to enhance guest comfort and satisfaction.
Stayed 3 nights in Jul 2025

10/10 Excellent

Rebekah

Liked: Cleanliness, staff & service, property conditions & facilities
It was not too bad. Close proximity to everything with transportation but a distance with walking.
Stayed 3 nights in May 2025

6/10 Okay

FRANCIS

Liked: Cleanliness, staff & service, property conditions & facilities
AC was decent. Breakfast was ok. Ubers and taxis kill
Stayed 6 nights in Mar 2025

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel maravilhoso, quarto muito espaçoso, cama super confortável, chuveiro muito bom. O café da manhã é bem completo, o hotel está bem conservado, fica um pouco afastado do centro mas é perfeito para quem estiver com carro pois fica fora da zona ZTL. Recomendo.
Stayed 4 nights in Feb 2025

10/10 Excellent

Marianella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel muy nuevo y el servicio excelente.
Stayed 2 nights in Dec 2024

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La struttura è bella ed il personale gentile e preparatissimo .di sera al di fuori del hotel ci sono persone poco raccomandabili.
Stayed 1 night in Dec 2024

10/10 Excellent

Araum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, new, great staff, decor, and all.

Overall, it was a great stay. The lobby was modern, spacious and nicely designed. The staff spoke English well. They were very polite and professional. The bed was stiff and comfortable. The room had very nice lighting. The location of the hotel is a bit out of the way, not a desirable view outside, but wonderful on the inside. However, there is a laundromat just a few minutes walk away. Bring a credit card and your own detergent. There was one brief adverse event I witnessed in the lobby with some guests who refused to pay their bill and ran out on the staff. But I would think that’s the kind of thing that wouldn’t happen very often. I checked in very late, yet their guest representative was able to let and check us in quite quickly. Overall, if you’re looking for a new, clean, brand hotel with plenty of hot water and space, you’ll like it. It’s a Marriott.
Stayed 2 nights in Oct 2024

10/10 Excellent

louise p

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel muito bonito, limpo e renovado com decoração de aspecto moderno, mas acolhedor e agradável aos olhos. Os funcionarios são muito gentis. O café da manhã é magnifíco. Foi uma estadia bem agradável.
Stayed 4 nights in Sep 2024

10/10 Excellent

Melyssa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
****
Stayed 2 nights in Sep 2024

6/10 Okay

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is out of the core which made it quiet, and we felt safe walking around. But taxis added to the overall cost of our stay - anywhere from €15 to €20 each way. Front desk staff were SO AWESOME! Upon arrival, Andrea took time to recommend wonderful places in town to visit, and another fella (we didn’t get his name) always greeted us warmly saying our room number. Our room attendant was super friendly and accommodating with extra towels, etc. Room was really clean and comfortable. Air conditioning was great! Shampoo was awful - like stinky baby shampoo.
Stayed 3 nights in Aug 2024

8/10 Good

Nse-Obung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was nice but walls are so thin I
Stayed 4 nights in Sep 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Looks almost new. Staff is excellent!!
Stayed 1 night in Aug 2024

8/10 Good

Mufaddal

Liked: Cleanliness, staff & service, property conditions & facilities
Check in process was very smooth and ample parking in the basement
Stayed 2 nights in Jul 2024

8/10 Good

HYEKYOUNG

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
출장이라 침대 2개짜리방 예역했는데 가니까 킹베드더러구요. 바꿔달라하니 더 쌍 작은 방으로 바꾸라도 함… 황당했습니다. 다행히 침대 분리가 되서 (처음엔 안 된다 함) 한 시간 정도 기다려서 베드 시트 갈고 침대 분리해서 자긴 함 친절도은 낮으나 호텔은 깨끅하긴 합니다.
Stayed 3 nights in Jun 2024

10/10 Excellent

Maidely

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel itself is beautiful and clean. Very modern. The staff in the lobby was very nice to us. But there was once employee who was significantly rude to us. It was 9 pm and I was getting ready to leave for dinner and somebody complained about me walking in heels inside the room. When the employee came to the room about the complaint he was extremely rude.
Stayed 2 nights in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ottimo tutto manca solo la scrivania in stanza

Ottimo hotel e gentilezza del personale. Ottima la colazione. Manca solo una scrivania nella stanza per poter lavorare con il PC.
Stayed 1 night in Jan 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is awesome as a place to stay near the airport for an early morning flight. Which is what we did. It was perfecto!!!
Stayed 1 night in Oct 2023