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Free minibar items, in-room safe, desk, blackout curtains
Free minibar items, in-room safe, desk, blackout curtains
Free minibar items, in-room safe, desk, blackout curtains
Free minibar items, in-room safe, desk, blackout curtains

Guest reviews

4.0 out of 5 Very good
892 reviews
Guests rated this property 4.3/5 for cleanliness.

Popular amenities

Free WiFi
Air conditioning
Breakfast Available
Parking Available
Laundry
Room service

Cleaning and safety practices

Cleaned with disinfectant
Contactless check-in
Hand sanitiser provided

Map

Explore the area

Popular LocationBasilica of Santa Maria Novella5 min walk
Popular LocationMedici Chapels7 min walk
Popular LocationFortezza da Basso10 min walk
AirportFlorence (FLR-Peretola)20 min drive

Choose dates to view prices

  • Single Room

    4.2/5 guest room rating

    Room amenities

    • 12 sq m
    • Sleeps 1
    More detailsSingle Room
  • Economy Room

    4.7/5 guest room rating

    Room amenities

    • 15 sq m
    • Sleeps 2
    More detailsEconomy Room
  • Comfy room

    4.2/5 guest room rating

    Room amenities

    • 18 sq m
    • Sleeps 2
    More detailsComfy room
  • Quadruple Room

    5/5 guest room rating

    Room amenities

    • 22 sq m
    • Sleeps 4
    More detailsQuadruple Room
  • Classic Triple Room

    5/5 guest room rating

    Room amenities

    • 19 sq m
    • Sleeps 3
    More detailsClassic Triple Room

About this area

Florence

Located in Florence's Santa Maria Novella neighbourhood, c-hotels Club is near a train station. Palazzo Vecchio and Uffizi Gallery are cultural highlights, and some of the area's notable landmarks include Cathedral of Santa Maria del Fiore and Piazza del Duomo. Looking to enjoy an event or a game? See what's going on at Nelson Mandela Forum or Stadio Artemio Franchi.

Visit our Florence travel guide
Map
Popular Location

What's nearby

  • Basilica of Santa Maria Novella - 5 min walk
  • Medici Chapels - 7 min walk
  • Florence Baptistery - 9 min walk
  • San Lorenzo Church - 10 min walk
  • Fortezza da Basso - 10 min walk

Getting around

  • Florence Santa Maria Novella Station - 4 min walk
  • Florence-Cascine Station - 20 min walk
  • Florence (FLR-Peretola) - 20 min drive

About this property

c-hotels Club

4-star Florence hotel in Santa Maria Novella, walk to Basilica of Santa Maria Novella
Along with valet parking, this smoke-free hotel has concierge services and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk and express check-in are on-site. All 62 soundproofed rooms feature free WiFi and room service. Guests can enjoy deep soaking bathtubs, and other standard amenities include minibars (stocked with some free items), coffee/tea makers and LCD TVs.
C-hotels Club offers 62 forms of accommodation with minibars (stocked with some free items) and a safe. LCD televisions are featured in guestrooms. Bathrooms include baths or showers with a deep soaking bath, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows regional sanitisation guidelines of Safe Hospitality National Protocol (Italy)

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking: EUR 30 per night

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM
  • Room service available

Family friendly

  • Dry-cleaning service
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Linens

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep-soaking bathtub
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Free minibar (some items)

More

  • Desk
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in between 2 PM and midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for EUR 10.0 per day

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.90 per person, per night, up to 8 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Valet parking fee: EUR 30 per night
  • Crib (infant bed) fee: EUR 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser
Contactless check-in and contactless check-out are available
The property affirms that it follows sanitisation practices of Safe Hospitality National Protocol (Italy) guidelines
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel offers a light breakfast box with croissant, milk, banana, and fruit juice.

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations; for further details, please contact the property using the information in the booking confirmation

Frequently asked questions

Can I cancel my reservation for free at c-hotels Club and receive a full refund?
Yes, c-hotels Club offers free cancellation on select room rates, because flexibility matters! Please refer to c-hotels Club cancellation policy on our site for more details about any exclusions or requirements.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at c-hotels Club?
Valet parking is available for EUR 30 per night.
What time is check-in at this property?
Check-in is from 2 PM to midnight.
What time is check-out at this property?
Checkout is at noon.
Where is c-hotels Club located?
Located in Santa Maria Novella, this hotel is within a 10-minute walk of Piazza di Santa Maria Novella, Basilica of Santa Maria Novella and Medici Chapels. Cathedral of Santa Maria del Fiore and Piazza del Duomo are also within 15 minutes. Florence Santa Maria Novella Station is only a 4-minute walk and Stazione Porta al Prado, Florence, Italy is 11 minutes.

Guest reviews

Overall score and ratings for c-hotels Club

4.0
Very good
892 reviews
5 - Excellent
308
4 - Good
400
3 - Okay
126
2 - Mediocre
36
1 - Poor
22
4.3
Cleanliness
4.1
Service and Staff
4.1
Amenities
4.0
Property condition
1.0 out of 5 Terrible
  • Liked: Cleanliness
  • Disliked: Staff & service, property conditions & facilities, room comfort
Not recommend

The room is noisy( they have many rooms close to the busy street). The next day, our room is changed to a quiet one, but it was freezing in the room and the heating system did not work well. Do NOT recommend.

Stayed 2 nights in Nov 2019
4.0 out of 5 Good
  • Liked: Cleanliness

Stayed 2 nights in Nov 2019
5.0 out of 5 Excellent
  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Ever Stay!!

Our stay at C-Hotels in Florence was awesome!! Very clean an centrally located for where we needed to be. The staff went out if their way to all of our needs. Would highly recommend!! Would stay there again.

Stayed 3 nights in Oct 2019
4.0 out of 5 Good
  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Oct 2019
5.0 out of 5 Excellent
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent service from the staff at the front desk to those at the breakfast area. Location of hotel is great - just 5 minutes walk to main train station and local bus stop. All of top sights are within walking distance and lots of great restaurants. A big supermarket right next door and long distance bus depot is just next to the supermarket. Our room 203 was very quiet even though the hotel was right next to a busy area of Florence.

Stayed 3 nights in Oct 2019