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Homelink Firenze - The Key

Central Florence hotel connected to the convention centre, near Central Market

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Photo gallery for Homelink Firenze - The Key

Down duvets, individually decorated, individually furnished, free WiFi
Bathroom
Point of interest
Lobby sitting area
Down duvets, individually decorated, individually furnished, free WiFi

Reviews

6.2 out of 10

Popular amenities

  • Air conditioning
  • Free WiFi

Room options

View all photos for Deluxe Double Room

Down duvets, individually decorated, individually furnished, free WiFi

Deluxe Double Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Down duvet
Private bathroom
Bidet
Hairdryer
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Down duvets, individually decorated, individually furnished, free WiFi

Standard Double Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Down duvet
Bidet
Hairdryer
Mobile key entry
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Room

Down duvets, individually decorated, individually furnished, free WiFi

Basic Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Down duvet
Bidet
Hairdryer
Mobile key entry
  • Sleeps 1
  • 1 Single Bed

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About the area

Map
Via Cittadella 22, Florence, FI, 50144

What's nearby

  • Piazza di Santa Maria Novella - 13 min walk - 1.1 km
  • Cathedral of Santa Maria del Fiore - 17 min walk - 1.5 km
  • Piazza del Duomo - 19 min walk - 1.6 km
  • Uffizi Gallery - 7 min drive - 2.1 km
  • Ponte Vecchio - 7 min drive - 2.1 km

Getting around

  • Belfiore Tram Stop - 2 min walk
  • Florence Santa Maria Novella Station - 9 min walk
  • Peretola Airport (FLR) - 26 min drive

Restaurants

  • ‪Lampredottaio Chiaroni - ‬12 min walk
  • ‪Caffè Arcobaleno - ‬5 min walk
  • ‪Haveli - ‬3 min walk
  • ‪RistoBar Leopolda - ‬7 min walk
  • ‪Halal Kabab - ‬1 min walk

About this property

Homelink Firenze - The Key

Hotel near Piazza di Santa Maria Novella
Located close to Central Market and Cathedral of Santa Maria del Fiore, Homelink Firenze - The Key has plenty to offer. Stay connected with free in-room WiFi.
Additional perks include:
  • Smoke-free property, multilingual staff and a lift
Room features
All guestrooms are individually furnished, and offer comforts such as air conditioning, as well as amenities such as free WiFi.
Other conveniences in all rooms include:
  • Showers, bidets and free toiletries
  • Wardrobes/cupboards, heating and limited housekeeping

Languages

English, French, Italian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • Guidebooks
  • Virtual front desk

Guest services

  • Housekeeping (once per stay)
  • Multilingual staff

Accessibility

  • Lift

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning
  • Heating
  • Individual decor
  • Individual furnishings
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions; access will be through a private entrance
This property doesn't offer after-hours check-in
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests

Access methods

Private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT048017B4BQI9KTZG

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

Property is also known as

Homelink Firenze The Key
Homelink Firenze The Key Hotel
Homelink Firenze - The Key Hotel
Homelink Firenze - The Key Florence
Homelink Firenze - The Key Hotel Florence

Frequently asked questions

Is Homelink Firenze - The Key pet-friendly?

No, pets are not allowed at this property.

How much is parking at Homelink Firenze - The Key?

Homelink Firenze - The Key doesn't offer parking.

What time is check-in at Homelink Firenze - The Key?

Check-in start time: 3:00 PM; check-in end time: 8:00 PM. After-hours check-in is not available.

What time is check-out at Homelink Firenze - The Key?

Checkout is at 11:00 AM.

Where is Homelink Firenze - The Key located?

Located in Santa Maria Novella, this hotel is within a 15-minute walk of Piazza di Santa Maria Novella and Central Market. Cathedral of Santa Maria del Fiore and Piazza del Duomo are also within 1 mi (2 km). Belfiore Tram Stop and Fratelli Rosselli Tram Stop are within a 5-minute walk.

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Homelink Firenze - The Key Reviews

Reviews

6.2
Rating 10 - Excellent. 12 out of 68 reviews
Rating 8 - Good. 17 out of 68 reviews
Rating 6 - Okay. 9 out of 68 reviews
Rating 4 - Poor. 20 out of 68 reviews
Rating 2 - Terrible. 10 out of 68 reviews

6.2/10

Cleanliness

6.8/10

Staff & service

5.2/10

Amenities

5.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Rebecca

Disliked: Cleanliness, amenities, property conditions & facilities
Shared toilet
Stayed 2 nights in May 2025

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities
Place had everything you need when traveling. Close to main station of Florence.
Stayed 3 nights in Sep 2024

4/10 Poor

AMIR

Disliked: Cleanliness, amenities, property conditions & facilities
building and room are very very old.. for the price they are charging not good value.Just a little bit of effeft will go a long way.
Stayed 2 nights in Mar 2025

8/10 Good

DONGMIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Low price, Great staying in Firenze

It's a great accommodation considering the low price. The unmanned system was very convenient.
Stayed 2 nights in Jul 2024

4/10 Poor

Ruth

There is no staff on duty. Everything is run through messages on WhatsApp. The electricity went off for 5-10 minutes my first night without notice, the pipes make gutling amd burping sounds everytime the watee is used (for washing hands, flushing toilet or showering)
Stayed 2 nights in Jun 2025

4/10 Poor

Maher

Disliked: Cleanliness, amenities, property conditions & facilities
The check in was remotely done, quick and smooth but the room provided was terrible. The double bed is made using two single beds, not comfortable at all. The room was full of mosquitos and was a graveyard of dead flies and mosquites all around the walls. Toilet was clean but was small and getting into and out of the shower is unsafe as it is very easily slippable
Stayed 2 nights in May 2025

8/10 Good

Lexie

Liked: Cleanliness, staff & service
An affordable conveniently located hotel with basic amenities close to the station. Staff were very helpful and quick to respond.
Stayed 1 night in Sep 2023

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was really nice and accommodating. Place was always clean.
Stayed 4 nights in Sep 2023

10/10 Excellent

HECTOR ARTURO

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 2 nights in Sep 2024

8/10 Good

Michelle

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Place is small and basic. Ginevra who checked us in was extremely nice and helpful. The location is perfect, far enough away that it’s a quiet street but still walking distance to everything. Also we had pastries and coffee at the same place around the corner every morning that were fantastic
Stayed 2 nights in Apr 2024

8/10 Good

Nour

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay, 15 mins walk to the center. Spacious area. Clean
Stayed 2 nights in Oct 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms were comfortable, the location is great, and the staff was super nice and responsive. Although the check-in process and communication is all on-line, they always replied immediately to all my messages and requests. The only downside was the shower of the shared bathroom, which was a bit unsteady. But overall, I had good experience!
Stayed 2 nights in Feb 2024

2/10 Terrible

Ricardo Marcano De

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worse place ever. Dirty, insecure, dark I couldn’t stay there took my stuff and then go to a hotel
Stayed 1 night in Apr 2024

2/10 Terrible

NG

Disliked: Cleanliness, property conditions & facilities, room comfort
Very bad. Separate toilet. Drainage blocked. Late checkin need extra charge without notice in advance
Stayed 2 nights in Sep 2024

8/10 Good

Jonathan

Liked: Staff & service
The bathroom was a little smelly when you flushed the toilet, no matter the contents inside. The entrance is a little confusing, the light is automatic so you have to switch it on when you’re entering. The overall room was nice, the bed was very comfortable, a little creaky. Overall nice stay. Had a problem with my booking and the owner was very lenient and helped me out over the phone. There is no lobby or staff, just an apartment style entrance.
Stayed 1 night in Jun 2024

4/10 Poor

Craig

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pretty poor

Pretty poor in all honesty. The bed should have been a double but was two single mattresses together. The shower was awful with a massive step just to get into it.
Stayed 2 nights in Jun 2024

4/10 Poor

Thomas

Liked: Cleanliness
Disliked: Amenities
This was a rushed, last minute choice. Only stayed for one night. The door was opened remotely after me trying to get in touch with the person in charge for half an hour. Couldn’t use the elevator as the provided key didn’t work. The room was clean but crammed and felt cheap and worn out. All noice from outside could be heard from the tram to people and scooters during the night. I checked-out as soon as possible. The place is well connected to the train station on foot.
Stayed 1 night in Sep 2024

4/10 Poor

SONIA

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Extra small room. Extra small and dirty bathroom. Uncomfortable check in. Dark entrance. Unsafe windows and unsafe shower. Furniture very old. Extra small TV. Bed and towells clean at least.
Stayed 2 nights in Mar 2023

4/10 Poor

Alex

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good system to entry to the rooms. Easy money only. They do not expense oil to put in the doors, when open it, very noisy. This is "Supposed" to be an B&B, but no breakfast is offered. They need to change the name for rooms only, this is fake information. Also, NO Information about around, restaurants or how to get to rooms.
Stayed 2 nights in Oct 2023

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is in a good location, close to the main train/bus station, but at night it's kind of a bit scary, we got stopped 3 times by people asking us for money and following us to the apartment, however nothing happened. Showers are very small and for a medium to big person like me is very hard to take a shower, other than that everything is fine, rooms are clean. I would suggest to put a second pillow per person in the wardrobe for persons like me who like to sleep on two pillows (the ones we found were very soft). Sofia and Ginevra are both very accommodating and helpful.
Stayed 6 nights in May 2024

8/10 Good

HECTOR CASTRO

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Le falta privacidad al baño
Stayed 3 nights in May 2025

4/10 Poor

Inna

Stayed 1 night in May 2025

4/10 Poor

María José

Disliked: Cleanliness, amenities, property conditions & facilities
El personal en cargado tiene una pésima metodología de comunicación, resulta que el check in era hasta las 6pm y mi tren llegaba alas 9pm me hicieron pagar 25€ extra porque dos que me iba a recibir alguien (no recibió nadie y en expidia no decía esas condiciones del check in d Eder así no lo reservaba no pueden condicionar mi intinerario) les hice saber que no tenía internet y que me dieran indicaciones para el ingreso, pues que no que alguien me iba a llamar cuando estuviera ahí tuvimos que decirle al del taxi que nos prestara su cell en fin mil peros, logramos entrar porque otra persona iba saliendo del edificio no porque estuviera la persona que supuestamente me recibiría por la cual se pagó extra, y el lugar nada que ver las imágenes de expidia es todo avejentado y con olor a húmedo, no fincionaba el internet (y lo comprobamos con otros huéspedes) Tiene buena ubicación nada más pero hay más hospedajes con buena ubicación y en mejores condiciones en la zona
Stayed 2 nights in May 2025

2/10 Terrible

Juan Jose

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El trato súper mal , no son nada empaticos el lugar súper sucio , alado de la habitación pasa el tren cada 5 min toda la noche , no te deja dormir , piénselo no se los recomiendo
Stayed 2 nights in May 2025

8/10 Good

Giovanni Luca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La struttura è vicina alla stazione ferroviaria e da lì si raggiunge comodamente il centro città. La parte comune è confortevole. Le camere sono pulite, ben curate e piuttosto spaziose. Il servizio è efficiente e cordiale.
Stayed 1 night in Mar 2025