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Homelink Firenze - The Key

Travelers find a welcoming atmosphere in Florence where language barriers disappear and comfort awaits at every turn - a true home base

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Homelink Firenze - The Key provides a comfortable retreat in central Florence. Guests connect to WiFi while multilingual staff ensure communication flows easily in this smoke-free property. The perfect base for exploring the Renaissance city.

Reviews

6.2 out of 10

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Room options

View all photos for Deluxe Double Room

Down duvets, individually decorated, individually furnished, free WiFi

Deluxe Double Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Separate bedroom
Down duvet
Bidet
Hairdryer
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Down duvets, individually decorated, individually furnished, free WiFi

Standard Double Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Separate bedroom
Down duvet
Bidet
Hairdryer
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Room

Down duvets, individually decorated, individually furnished, free WiFi

Basic Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Separate bedroom
Down duvet
Bidet
Hairdryer
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

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About the area

Located in Santa Maria Novella neighbourhood, Homelink Firenze - The Key is connected to a railway/underground station. Piazza della Signoria and Cathedral of Santa Maria del Fiore are notable landmarks, and travellers looking to shop may want to visit Central Market. Piazza di Santa Maria Novella and Piazza del Duomo are two other places to visit that come recommended. Visit our Florence travel guide
Map
Via Cittadella 22, Florence, FI, 50144

What's nearby

  • the ancient military fort Fortezza da Basso, now it is home to conferences, concerts and exhibitions
    Fortezza da Basso
    6 min walk - 0.6 km
  • Piazza di Santa Maria Novella which includes a garden, heritage architecture and a church or cathedral
    Piazza di Santa Maria Novella
    11 min walk - 1.0 km
  • Central Market which includes markets, food and interior views
    Central Market
    11 min walk - 1.0 km
  • Cathedral of Santa Maria del Fiore featuring a church or cathedral, religious aspects and a city
    Cathedral of Santa Maria del Fiore
    17 min walk - 1.5 km
  • Piazza del Duomo featuring a church or cathedral, heritage architecture and night scenes
    Piazza del Duomo
    19 min walk - 1.6 km

Getting around

  • Belfiore Tram Stop
    2 min walk
  • Florence Santa Maria Novella Station
    9 min walk
  • Peretola Airport (FLR)
    26 min drive

Restaurants

  • The Social Hub Belfiore
    3 min walk
  • Caffè Arcobaleno
    5 min walk
  • Haveli
    3 min walk
  • Zushi
    5 min walk
  • Casa Ciabattini
    8 min walk

About this property

Homelink Firenze - The Key

Hotel near Piazza di Santa Maria Novella
Located close to Central Market and Cathedral of Santa Maria del Fiore, Homelink Firenze - The Key has plenty to offer. Stay connected with free in-room WiFi.
Additional perks include:
  • Multilingual staff, a lift and smoke-free property
Room features
All guestrooms are individually furnished, and offer comforts such as air conditioning, as well as amenities such as free WiFi.
Other conveniences in all rooms include:
  • Showers, bidets and free toiletries
  • Wardrobes/cupboards, heating and limited housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • Guidebooks
  • Virtual front desk

Guest services

  • Housekeeping (once per stay)
  • Multilingual staff

Accessibility

  • Lift

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning
  • Heating
  • Individual decor
  • Individual furnishings
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Late check-in subject to availability
Late check-in fee: EUR 25 for check-in between 8:00 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Late check-in fee: EUR 25 for check-in between 8:00 PM and midnight

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT048017B4BQI9KTZG

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

Property is also known as

Homelink Firenze The Key
Homelink Firenze The Key Hotel
Homelink Firenze - The Key Hotel
Homelink Firenze - The Key Florence
Homelink Firenze - The Key Hotel Florence

Frequently asked questions

Is Homelink Firenze - The Key pet-friendly?

No, pets are not allowed at this property.

How much is parking at Homelink Firenze - The Key?

Homelink Firenze - The Key doesn't offer parking.

What time is check-in at Homelink Firenze - The Key?

Check-in start time: 3:00 PM; check-in end time: 8:00 PM. Late check-in is available from 8:00 PM to midnight for a fee of EUR 25.

What time is check-out at Homelink Firenze - The Key?

Checkout is at 11:00 AM.

Where is Homelink Firenze - The Key located?

Located in Santa Maria Novella, this hotel is within a 15-minute walk of Piazza di Santa Maria Novella and Central Market. Cathedral of Santa Maria del Fiore and Piazza del Duomo are also within 1 mi (2 km). Belfiore Tram Stop and Fratelli Rosselli Tram Stop are within a 5-minute walk.

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Reviews

Homelink Firenze - The Key Reviews

6.2

6.2

Cleanliness

5.4

Amenities

7.0

Staff & service

6.0

Property conditions & facilities
Rating 10 - Excellent. 18 out of 82 reviews
Rating 8 - Good. 18 out of 82 reviews
Rating 6 - Okay. 12 out of 82 reviews
Rating 4 - Poor. 22 out of 82 reviews
Rating 2 - Terrible. 12 out of 82 reviews

Reviews

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the train station and great comfortable bed.
Stayed 2 nights in Sep 2025

10/10 Excellent

Shawne

Liked: Cleanliness, staff & service, property conditions & facilities
It was walking distance from the train & major important sights. It had an elevator. No daily cleaning.
Stayed 3 nights in Oct 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Very quaint, comfortable, clean. Great location if you are discovering the city. Highly recommend staying here.
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfy

The lady was very helpful! The room was very cute and comfy! the bathroom was quite mall, but that us just me being picky
Stayed 2 nights in Jul 2025

6/10 Okay

David

The property was located with easy access to the train system.
Stayed 2 nights in Jun 2024

10/10 Excellent

Ananda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Easy checkin, well located, clean and tidy. I have nothing bad to say about it
Stayed 1 night in Oct 2023

8/10 Good

Lexie

Liked: Cleanliness, staff & service
An affordable conveniently located hotel with basic amenities close to the station. Staff were very helpful and quick to respond.
Stayed 1 night in Sep 2023

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was really nice and accommodating. Place was always clean.
Stayed 4 nights in Sep 2023

8/10 Good

Michelle

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Place is small and basic. Ginevra who checked us in was extremely nice and helpful. The location is perfect, far enough away that it’s a quiet street but still walking distance to everything. Also we had pastries and coffee at the same place around the corner every morning that were fantastic
Stayed 2 nights in Apr 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms were comfortable, the location is great, and the staff was super nice and responsive. Although the check-in process and communication is all on-line, they always replied immediately to all my messages and requests. The only downside was the shower of the shared bathroom, which was a bit unsteady. But overall, I had good experience!
Stayed 2 nights in Feb 2024

8/10 Good

Jonathan

Liked: Staff & service
The bathroom was a little smelly when you flushed the toilet, no matter the contents inside. The entrance is a little confusing, the light is automatic so you have to switch it on when you’re entering. The overall room was nice, the bed was very comfortable, a little creaky. Overall nice stay. Had a problem with my booking and the owner was very lenient and helped me out over the phone. There is no lobby or staff, just an apartment style entrance.
Stayed 1 night in Jun 2024

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is in a good location, close to the main train/bus station, but at night it's kind of a bit scary, we got stopped 3 times by people asking us for money and following us to the apartment, however nothing happened. Showers are very small and for a medium to big person like me is very hard to take a shower, other than that everything is fine, rooms are clean. I would suggest to put a second pillow per person in the wardrobe for persons like me who like to sleep on two pillows (the ones we found were very soft). Sofia and Ginevra are both very accommodating and helpful.
Stayed 6 nights in May 2024

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, clean bathroom and nice staff
Stayed 2 nights in Sep 2025

4/10 Poor

Heather

Disliked: Amenities
The room was advertised as a bed & breakfast, there was no breakfast offered. It was also advertised as a bathroom/bidet included IN the room. The bathroom was shared. There was no WiFi even when the weather was sunny and clear. A handful of mosquitos in the room too. I have about 8 bug bites from the five nights I stayed there.
Stayed 6 nights in Oct 2025

6/10 Okay

Jonathan

Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Overall ok, theres no reception or lobby or anything. We had to use WhatsApp to contact the owner(?) To let us into the apartment building. The bathroom was dirty, but they let us move to another room immediately. Doors work with a code rather than a key so they just texted us to move to a new room No room service, no fresh towels etc during our stay. We probably could have requested them. Ok location, tram T2 goes towards city center, about a 10 min walk.
Stayed 3 nights in Nov 2025

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities
Place had everything you need when traveling. Close to main station of Florence.
Stayed 3 nights in Sep 2024

2/10 Terrible

Deliah

Disliked: Cleanliness, amenities, property conditions & facilities
I’m not the kind to give bad reviews but it was shared bathroom no tv and the bathroom too small smells bad I don’t recommend it if you’re staying few days
Stayed 3 nights in Jun 2025

8/10 Good

DONGMIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Low price, Great staying in Firenze

It's a great accommodation considering the low price. The unmanned system was very convenient.
Stayed 2 nights in Jul 2024

2/10 Terrible

Rebecca

Disliked: Cleanliness, amenities, property conditions & facilities
Shared toilet
Stayed 2 nights in May 2025

4/10 Poor

AMIR

Disliked: Cleanliness, amenities, property conditions & facilities
building and room are very very old.. for the price they are charging not good value.Just a little bit of effeft will go a long way.
Stayed 2 nights in Mar 2025

8/10 Good

Nour

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay, 15 mins walk to the center. Spacious area. Clean
Stayed 2 nights in Oct 2022

10/10 Excellent

HECTOR ARTURO

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 2 nights in Sep 2024

4/10 Poor

Maher

Disliked: Cleanliness, amenities, property conditions & facilities
The check in was remotely done, quick and smooth but the room provided was terrible. The double bed is made using two single beds, not comfortable at all. The room was full of mosquitos and was a graveyard of dead flies and mosquites all around the walls. Toilet was clean but was small and getting into and out of the shower is unsafe as it is very easily slippable
Stayed 2 nights in May 2025

4/10 Poor

Ruth

There is no staff on duty. Everything is run through messages on WhatsApp. The electricity went off for 5-10 minutes my first night without notice, the pipes make gutling amd burping sounds everytime the watee is used (for washing hands, flushing toilet or showering)
Stayed 2 nights in Jun 2025

2/10 Terrible

Ricardo Marcano De

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worse place ever. Dirty, insecure, dark I couldn’t stay there took my stuff and then go to a hotel
Stayed 1 night in Apr 2024