Hotel Alex

3.0 star property

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Photo gallery for Hotel Alex

Flat-screen TV
Bathroom
Desk, soundproofing, free cots/infant beds, travel cot
Room amenity
Flat-screen TV

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Pet-friendly
  • Room service
  • Housekeeping
  • Air conditioning

Room options

Available filters for rooms
Showing 3 of 3 rooms

Standard Double or Twin Room

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Sofa bed
Private bathroom
Bidet
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Standard Quadruple Room

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Sofa bed
Private bathroom
Bidet
  • 25 sq m
  • Sleeps 5
  • 1 Double Bed and 2 Single Beds OR 4 Single Beds

Standard Triple Room

7.0 out of 10
Good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Sofa bed
Private bathroom
Bidet
Hairdryer
  • 23 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

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About the area

Map
Via Baccio da Montelupo 18/20, Isolotto, Legnaia, Florence, FI, 50149

What's nearby

  • Piazza di Santa Maria Novella - 5 min drive - 3.3 km
  • Pitti Palace - 5 min drive - 3.6 km
  • Ponte Vecchio - 8 min drive - 5.7 km
  • Uffizi Gallery - 8 min drive - 5.7 km
  • Cathedral of Santa Maria del Fiore - 9 min drive - 6.1 km

Getting around

  • Porta al Prato Station - 4 min drive
  • Federiga Tram Stop - 4 min walk
  • Peretola Airport (FLR) - 17 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Caffè Imperiale - ‬9 min walk
  • ‪La Gioconda - ‬10 min walk
  • ‪Osteria Manì - ‬4 min walk
  • ‪RamenGirl by EnotecaLucaFirenze - ‬8 min walk

About this property

Hotel Alex

Hotel near Pitti Palace
Hotel Alex provides amenities, such as a bar and a restaurant. Guests can connect to free in-room WiFi.
Additional perks include:
  • Self-parking (surcharge), express check-in and luggage storage
  • Free newspapers, a lift and tour/ticket information
  • Smoke-free property and concierge services
Room features
All guest rooms at Hotel Alex boast thoughtful touches, such as 24-hour room service and air conditioning, in addition to amenities, such as free WiFi and sound-insulated walls.
Extra conveniences in all rooms include:
  • Free infant beds and travel cots
  • Sofa beds and rollaway/extra beds (surcharge)
  • Bathrooms with showers and bidets
  • Flat-screen TVs with cable channels
  • Daily housekeeping, desks and phones

Languages

Arabic, English, French, Italian, Russian, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 10 per day)
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant
  • Hosted evening meal available on weekdays for a fee
  • Snack bar/deli

Restaurants on site

  • Bar&Bistro by Annaré
  • Trattoria Annaré

Family friendly

  • Free cot
  • In-room sofa bed
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Travel cot

Conveniences

  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift

More

  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)
  • Single sofa bed

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Desk
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open Monday - Saturday (6:00 AM - 10:00 PM) and Sunday - Sunday (6:00 AM - 8:00 PM)
Guests must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Staffed front desk, key retrieval

Pets

Pets are allowed for an extra charge of EUR 20 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 20 per day.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights.

We have included all charges provided to us by the property.

Optional extras

  • Self-parking fee: EUR 10 per day
  • Pet fee: EUR 20 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 20 per day
  • Hosted evening meal: EUR 0

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Alex Florence
Alex Florence
Alex Hotel Florence
Hotel Alex Hotel
Hotel Alex Florence
Hotel Alex Hotel Florence

Frequently asked questions

Is Hotel Alex pet-friendly?

Yes, Hotel Alex allows cats and dogs (limit 1 total). There's a fee of EUR 20 per pet, per stay. Service animals are exempt from fees.

How much is parking at Hotel Alex?

Self-parking is available for EUR 10 per day.

What time is check-in at Hotel Alex?

Check-in start time: 2:00 PM; check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Alex?

Checkout is at 11 AM.

Where is Hotel Alex located?

Located in Isolotto, this hotel is 1 mi (1.6 km) from Arno River and within 3 miles (5 km) of Piazza di Santa Maria Novella and Ponte Vecchio. Uffizi Gallery and Cathedral of Santa Maria del Fiore are also within 3 miles (5 km). Federiga Tram Stop is only a 4-minute walk and Arcipressi Tram Stop is 7 minutes.

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Hotel Alex Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 23 out of 111 reviews
Rating 8 - Good. 61 out of 111 reviews
Rating 6 - Okay. 19 out of 111 reviews
Rating 4 - Poor. 6 out of 111 reviews
Rating 2 - Terrible. 2 out of 111 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10

Staff from front desk to gentleman who prepared the breakfast to the maids were all very friendly, nice and helpful.
Stayed 2 nights in Apr 2025

8/10

A very basic hotel with an excellent restaurant and very helpful staff. 20 mins away from Florence catch the T1 into the city. We liked the hotel but its very old fashioned and may not appeal to everyone. Excellent value for money.
Stayed 3 nights in Sep 2024

10/10

Very friendly staff. Spoke English very well. And guided us very well.
Stayed 3 nights in Aug 2022

10/10

The gentlemen who checked us in was excellent! He was very attentive and helpful! He communicated to us through WHAT'S APP which was very helpful!
Stayed 1 night in Jun 2023

6/10

With plaster hanging off the ceiling & a shower cubicle so small that my 6 foot son doesn’t fit in it we were not impressed or pleased with our stay at this hotel.

4/10

Stayed 1 night in Dec 2024

8/10

Stayed 2 nights in Oct 2024

2/10

피렌체 중심가와 멀고 방이 춥다.
Stayed 2 nights in Mar 2024

10/10

Favoloso
Stayed 1 night in Feb 2024

8/10

Ho soggiornato soltanto una notte da loro ma sono stata veramente bene!! hotel molto pulito anche se in alcuni casi un po' datato. personale cordiale, disponibile e disponibile. molto buona la colazione.
Stayed 1 night in Dec 2023

10/10

Hotel Alex was a cute place to stay. It was very clean. Bathroom was on the small side. Breakfast was a nice selection.
Stayed 2 nights in Oct 2023

8/10

personal muy amable, desayuno perfecto. La habitación a la calle, era ruidosa y le faltaría una renovación, pero también estaba equilibrada la calidad/precio.
Stayed 2 nights in Sep 2023

10/10

Stayed 1 night in Sep 2023

8/10

Avons apprécié le personnel, la chambre, le petit déjeuner, le parking fermé. L'accès au vieux centre de Florence est très facile par le tramway, environ 20 mn. Bref, nous sommes satisfaits de notre séjour à l'Alex. Merci à l'équipe
Stayed 2 nights in Aug 2023

8/10

Stayed 2 nights in Jun 2023

8/10

Petit resto sur place, mais insonorisation un peu faible.
Stayed 2 nights in Mar 2023

2/10

Non abbiamo terminato il nostro soggiorno..all'arrivo la porta della stanza 105 era usurata e si faceva fatica ad aprirla e chiuderla, il bagno non finestrato aveva l'impianto di aerazione guasto (da noi immediatamente segnalato al personale), l'unica porta nella stanza che dava in un terrazzo, fatiscente con muffa e i fili esterni in bella vista e usurati quindi pericolosi, con la persiana rotta: non si chiudeva fino alla fine (fino a metà) e rumorosa. Il bello arriva quando ci siamo stesi nel letto e abbiamo iniziato ad avere prurito. Inoltre non abbiamo chiuso occhio tutta la notte perché i rumori provenivano da sopra, da sotto e in parte fino alle 5 della mattina. Muri ultra fini. Impianti dei bagni obsoleti e rumorosi..sentivamo tutti i vicini che tiravano l'acqua e che parlavano/urlavano fino alle 5 di mattina. Nel sito Expedia c'erano foto completamente diverse dalla camera a noi presentata, ma tralasciando questo non potevamo sapere che certi servizi o condizioni dell'hotel fossero così scadenti. Di hotel 3 stelle in questi anni ne abbiamo visti e non è solo per una questione economica visto che se era tutto apposto non avremo avuto nulla da ridire per 2 giorni ci saremo adattati. Non era un soggiorno dal valore di 330€

8/10

Chambre confortable mais pas insonorisée. Première nuit difficile, match de foot avec cris dans l’hôtel ou à côté, bref on avait l’impression que les gens étaient dans la chambre. Les autres nuits mieux mais bruyant quand même. Entre les voisins du dessus qui mettent la musique à fond ou qui traînent les chaises… Sinon l’hôtel est bien placé ( 5 min du tram), le resto de l’hôtel est pratique et bon. Le parking est vraiment un plus surtout a ce prix.
Stayed 4 nights in Oct 2022

8/10

El Hotel tiene una buena ubicación, cuenta con estacionamiento propio el cual tienes que pagar pero es accesible al igual que el desayuno, solo no esperes gran cosa, sin embargo suficiente para comenzar el día, te recomiendo moverte en transporte público y dejar tu vehículo en el Hotel ya que es complicado encontrar estacionamiento disponible en el centro de la ciudad, mi habitación estuvo amplia, pero los colchones no fueron muy cómodos, el internet nos fallo, la señal del wifi no era suficiente en la recamara
Stayed 1 night in Aug 2022

8/10

Beim Hotel war alles in Ordnung.
Stayed 4 nights in Jul 2022

8/10

Stayed 3 nights in Jul 2022

8/10

Stayed 1 night in Jun 2022

10/10

Stayed 2 nights in Jun 2022

8/10

It was missing a room fridge
Stayed 1 night in May 2022

10/10

Stayed 6 nights in Apr 2022