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Minibar, in-room safe, desk, iron/ironing board
Minibar, in-room safe, desk, iron/ironing board
Minibar, in-room safe, desk, iron/ironing board
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Guest reviews

4.4 out of 5 Excellent
551 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

Free WiFi
Pet Friendly
Air conditioning
Breakfast Available
Business Services
Bar

Cleaning and safety practices

Cleaned with disinfectant
Hand sanitiser provided
Personal protective equipment

Map

Explore the area

Popular LocationCentral Market3 min walk
Popular LocationMedici Chapels4 min walk
Popular LocationBasilica of Santa Maria Novella5 min walk
AirportFlorence (FLR-Peretola)22 min drive

Choose dates to view prices

  • Superior Room, 1 King Bed with Sofa bed

    4.9/5 guest room rating

    Room amenities

    • 24 sq m
    • Sleeps 3
    More detailsSuperior Room, 1 King Bed with Sofa bed
  • Superior Twin Room, Multiple Beds

    4.8/5 guest room rating

    Room amenities

    • 24 sq m
    • Sleeps 3
    More detailsSuperior Twin Room, Multiple Beds
  • Standard Double Room, 1 Double Bed

    4.5/5 guest room rating

    Room amenities

    • 14 sq m
    • Sleeps 2
    More detailsStandard Double Room, 1 Double Bed
  • Double Room, 1 Queen Bed

    4.5/5 guest room rating

    Room amenities

    • 14 sq m
    • Sleeps 2
    More detailsDouble Room, 1 Queen Bed

About this area

Florence

Located in Florence's Santa Maria Novella neighbourhood, Mercure Firenze Centro is in the city centre and near a train station. Basilica of Santa Maria Novella and Gallery of the Academy of Florence are cultural highlights, and some of the area's notable landmarks include Medici Chapels and San Lorenzo Church. Looking to enjoy an event or a game? See what's going on at Nelson Mandela Forum or Stadio Artemio Franchi.

Visit our Florence travel guide
Map
Popular Location

What's nearby

  • Central Market - 3 min walk
  • Medici Chapels - 4 min walk
  • Basilica of Santa Maria Novella - 5 min walk
  • Piazza di Santa Maria Novella - 5 min walk
  • San Lorenzo Church - 7 min walk

Getting around

  • Florence-Cascine Station - 4 min drive
  • Florence Santa Maria Novella Station - 5 min walk
  • Florence (FLR-Peretola) - 22 min drive

About this property

Mercure Firenze Centro

4-star Florence hotel in Santa Maria Novella, walk to Medici Chapels
This smoke-free hotel features a bar/lounge, a 24-hour business centre and a meeting room. WiFi in public areas is free. Additionally, concierge services, dry cleaning and a 24-hour front desk are on-site. All 85 rooms provide complimentary wireless Internet access, minibars and TVs. Room service (during limited hours), coffee/tea makers and hairdryers are among the other amenities available to guests.
Mercure Firenze Centro offers 85 forms of accommodation with minibars and a safe. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows regional sanitisation guidelines of Safe Hospitality National Protocol (Italy)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10:30 AM: EUR 15 per person
  • 1 bar
  • Room service available

Family friendly

  • Dry-cleaning service

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • Italian

Business services

  • 24-hour business centre
  • 1 meeting room
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)

Bathroom

  • Free toiletries
  • Hairdryer

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in between 2 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 20.00 per pet, per night
1 per room (up to 33 lb/15 kg)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.90 per person, per night, up to 8 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 15 per person (approximately)
  • Pet fee: EUR 20.00 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests
Individually wrapped food options are available for breakfast
The property affirms that it follows sanitisation practices of Safe Hospitality National Protocol (Italy) guidelines

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations; for further details, please contact the property using the information in the booking confirmation

Frequently asked questions

Can I cancel my reservation for free at Mercure Firenze Centro and receive a full refund?
Yes, Mercure Firenze Centro offers free cancellation on select room rates, because flexibility matters! Please refer to Mercure Firenze Centro cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Mercure Firenze Centro?
As of 13 Aug,2020, prices found for a 1-night stay for 2 adults at Mercure Firenze Centro on 21 Aug,2020 start from SG$175, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Mercure Firenze Centro pet-friendly?
Yes, this hotel allows pets (limit 1 per room) with a maximum weight of up to 15 kg per pet. There's a fee of EUR 20.00 per pet, per night.
How much is parking at this property?
Mercure Firenze Centro doesn't offer parking.
What time is check-in at Mercure Firenze Centro?
Check-in is from 2 PM to midnight.
What time is check-out at this property?
Checkout is at noon.
Where is this property located?
Located in Santa Maria Novella, this hotel is within a 5-minute walk of Central Market, Medici Chapels and Basilica of Santa Maria Novella. Piazza di Santa Maria Novella and San Lorenzo Church are also within 10 minutes. Florence Santa Maria Novella Station is only a 5-minute walk and Stazione Porta al Prado, Florence, Italy is 16 minutes.

Guest reviews

Overall score and ratings for Mercure Firenze Centro

4.4
Excellent
551 reviews
5 - Excellent
284
4 - Good
208
3 - Okay
46
2 - Mediocre
7
1 - Poor
6
4.5
Cleanliness
4.4
Service and Staff
4.2
Amenities
4.4
Property condition
4.0 out of 5 Good
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The location was in good position between train station and cathedral

Stayed 2 nights in Feb 2020
5.0 out of 5 Excellent
  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Jan 2020
4.0 out of 5 Good
    This traveller didn’t leave comments with their review
    Stayed 4 nights in Dec 2019
    4.0 out of 5 Good
    • Liked: Cleanliness, property conditions & facilities, room comfort

    Toiletries are not replaced daily; needs to ask for them. Unexpected for an international brand managed hotel I must say. Short walking distance from rail station and to places of attraction. Overall, it is still a good hotel. .

    Stayed 3 nights in Dec 2019
    5.0 out of 5 Excellent
      This traveller didn’t leave comments with their review
      Stayed 1 night in Nov 2019