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Featured image
Seasonal outdoor pool
Seasonal outdoor pool
Seasonal outdoor pool
Minibar, in-room safe, desk, soundproofing

Guest reviews

4.3 out of 5 Excellent
706 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Pet Friendly
Air conditioning
Restaurant
Gym

Cleaning and safety practices

Cleaned with disinfectant
24-hour vacancy between guest room stays
Hand sanitiser provided

Map

Explore the area

Popular LocationFortezza da Basso15 min walk
Popular LocationPiazza di Santa Maria Novella16 min walk
Popular LocationBasilica of Santa Maria Novella16 min walk
AirportFlorence (FLR-Peretola)22 min drive

Choose dates to view prices

  • Standard Room

    4.3/5 guest room rating

    Room amenities

    • 12 sq m
    • Sleeps 2
    More detailsStandard Room
  • Standard Single Room

    4.5/5 guest room rating

    Room amenities

    • 11 sq m
    • Sleeps 1
    More detailsStandard Single Room
  • Superior Room (Extra Large)

    4.8/5 guest room rating

    Room amenities

    • 20 sq m
    • Sleeps 2
    More detailsSuperior Room (Extra Large)
  • Junior Suite

    Room amenities

    • 24 sq m
    • Sleeps 2
    More detailsJunior Suite
  • Superior Room (Extra Large Extra Bed 2adults+1child)

    4.5/5 guest room rating

    Room amenities

    • 20 sq m
    • Sleeps 3
    More detailsSuperior Room (Extra Large Extra Bed 2adults+1child)
  • Superior Room (Extra Large Extra Bed 3 adults)

    Room amenities

    • 20 sq m
    • Sleeps 3
    More detailsSuperior Room (Extra Large Extra Bed 3 adults)
  • Junior Suite (Extra Bed 3 adults)

    Room amenities

    • 24 sq m
    • Sleeps 3
    More detailsJunior Suite (Extra Bed 3 adults)
  • Family Room

    4.1/5 guest room rating

    Room amenities

    • 22 sq m
    • Sleeps 4
    More detailsFamily Room
  • Family Room (2 adults + 1 child)

    Room amenities

    • 20 sq m
    • Sleeps 3
    More detailsFamily Room (2 adults + 1 child)
  • Junior Suite (Extra Bed 2 adults + 2 children)

    Room amenities

    • 24 sq m
    • Sleeps 4
    More detailsJunior Suite (Extra Bed 2 adults + 2 children)
  • Family Room (Extra Extra Large)

    Room amenities

    • 28 sq m
    • Sleeps 6
    More detailsFamily Room (Extra Extra Large)

About this area

Florence

Located in Florence's Santa Maria Novella neighbourhood, NH Firenze is in the city centre and near a train station. Uffizi Gallery and Palazzo Vecchio are cultural highlights, and some of the area's notable landmarks include Ponte Vecchio and Piazza della Signoria. Looking to enjoy an event or a game? See what's going on at Nelson Mandela Forum or Stadio Artemio Franchi.

Visit our Florence travel guide
Map
Popular Location

What's nearby

  • Fortezza da Basso - 15 min walk
  • Piazza di Santa Maria Novella - 16 min walk
  • Basilica of Santa Maria Novella - 16 min walk
  • Medici Chapels - 19 min walk
  • San Lorenzo Church - 13 min drive

Getting around

  • Stazione Porta al Prado, Florence, Italy - 5 min walk
  • Florence-Cascine Station - 8 min walk
  • Florence (FLR-Peretola) - 22 min drive

Restaurants

  • Where to eat
  • NH Firenze – Restaurant offering local cuisine. Serves dinner.

About this property

NH Firenze

4-star Florence hotel in Santa Maria Novella, near Ponte Vecchio
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a poolside bar, a rooftop terrace and self parking. All 152 soundproofed rooms feature free WiFi and minibars. For a bit of entertainment, flat-screen TVs come with satellite channels, and guests will also find room service (during limited hours) and hairdryers.
NH Firenze offers 152 forms of air-conditioned accommodation with minibars and a safe. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, bidets, complimentary toiletries and hairdryers.

This Florence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: EUR 35.00 per day
  • Parking nearby: EUR 28 per day

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: EUR 13-32 for adults and EUR 12-16 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Seasonal outdoor pool

Family friendly

  • Dry-cleaning service
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • French
  • Italian
  • Spanish

Business services

  • 9 meeting rooms
  • Business centre
  • Conference space (1442 square feet)

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Linens

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Minibar

More

  • Desk
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in between 3 PM and anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property’s “Family Room (Extra Extra Large)” room type consists of 1, 2, or 3 guestrooms that may be located on different floors, subject to availability. Adjacent rooms may be available on request.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 20 per pet, per night
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.90 per person, per night, up to 8 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between EUR 13 and EUR 32 for adults, and EUR 12 and EUR 16 for children (approximately)
  • Self-parking fee: EUR 35.00 per day
  • Nearby parking fee: EUR 28 per day
  • Pet fee: EUR 20 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser
Individually wrapped food options are available for breakfast and through room service
Each guestroom is kept vacant for a minimum of 24 hours between bookings
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from June to September
Only registered guests are allowed in the guestrooms

Frequently asked questions

Can I cancel my reservation for free at NH Firenze and receive a full refund?
Yes, NH Firenze offers free cancellation on select room rates, because flexibility matters! Please refer to NH Firenze cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at NH Firenze?
As of 13 Aug,2020, prices found for a 1-night stay for 2 adults at NH Firenze on 23 Aug,2020 start from SG$163, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does NH Firenze have a pool?
Yes, this property has a seasonal outdoor pool.
Is NH Firenze pet-friendly?
Yes, pets are allowed at this property. There's a fee of EUR 20 per pet, per night.
How much is parking at this property?
Self-parking is available for EUR 35.00 per day.
What time is check-in at NH Firenze?
Check-in is from 3 PM to anytime.
What time is check-out at this hotel?
Checkout is at 11:00 AM.
Where is this property located?
Located in Santa Maria Novella, this hotel is within 1 mile (2 km) of The New Florence Opera House, Ponte Vecchio and Piazza della Signoria. Uffizi Gallery and Palazzo Vecchio are also within 1 mile (2 km). Stazione Porta al Prado, Florence, Italy is only a 5-minute walk and Florence-Cascine Station is 8 minutes.

Guest reviews

Overall score and ratings for NH Firenze

4.3
Excellent
706 reviews
5 - Excellent
339
4 - Good
274
3 - Okay
66
2 - Mediocre
19
1 - Poor
8
4.5
Cleanliness
4.3
Service and Staff
4.3
Amenities
4.3
Property condition
5.0 out of 5 Excellent
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Facilities , clean , location Friendly staff ,, great breakfast , clean rooms and convenient location for close to all sightseeing

Stayed 3 nights in Nov 2019
5.0 out of 5 Excellent
  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Oct 2019
3.0 out of 5 Okay
  • Disliked: Cleanliness, staff & service
Dont recommend

Not walking distance from main landmarks. Old building. Room was ok, horrible view... carpets in corridors and common parts quite dirty. Poor service, not much help when needed, restaurant,,,better somewhere else. I trust NH but this was not the case. To check out we had to wait the check in of an event group...no extra staff planned.

Stayed 2 nights in Sep 2019
4.0 out of 5 Good
  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Management, Clean and Modern Rooms

The trip got off to a rough start. Our room was delayed by an hour and a half and the front desk said there was nothing they could do. When we did get to the room it was clean and very nice. The manager apologized to us on the last day and explained it was a trainee who greeted us. Federica also phoned ahead to the NH Rio Novo in Venice where we were staying next and had our room upgraded and a bottle of sparkling waiting for us. We were very pleasantly surprised and sincerely thank the management of both hotels. Hotel is a bit removed from Florence so be prepared to walk about 15 minutes to the heart of tourist Florence. We liked the quiet area however.

Stayed 2 nights in Sep 2019
5.0 out of 5 Excellent
  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Sep 2019