A peaceful retreat in Florence's heart, just steps from Ponte Vecchio and the Cathedral, with a seasonal pool and rooftop terrace for soaking up Italian sunshine
NH Firenze offers a quiet escape in central Florence with a rooftop terrace and garden. Enjoy authentic local dishes at the restaurant or relax by the seasonal pool. Free WiFi keeps you connected, and the staff earns praise for their attentive service.
Located in Santa Maria Novella, a neighbourhood in Florence, NH Firenze is in a shopping district and near a train station. Basilica of Santa Maria Novella and Uffizi Gallery are cultural highlights, and some of the area's notable landmarks include Ponte Vecchio and Cathedral of Santa Maria del Fiore. Florence Botanical Gardens and Boboli Gardens are also worth visiting. Visit our Florence travel guide
Piazza Vittorio Veneto 4/A, Florence, FI, 50123
What's nearby
Arno River
2 min walk - 0.2 km
Cascine Park
2 min walk - 0.2 km
The New Florence Opera House
3 min walk - 0.3 km
Piazza di Santa Maria Novella
13 min walk - 1.1 km
Leopolda Station Exhibition Center
3 min walk - 0.3 km
Getting around
Porta al Prato - Leopolda Tram Stop
3 min walk
Porta al Prato Station
5 min walk
Peretola Airport (FLR)
23 min drive
Restaurants
Bar Pasticceria Conti
6 min walk
Montebello Splendid Hotel Florence
6 min walk
Casa Ciabattini
5 min walk
Vino E Ravioli
5 min walk
Tijuana 2
7 min walk
About this property
NH Firenze
Upscale hotel near Ponte Vecchio
Close to Basilica of Santa Maria Novella and Central Market, NH Firenze provides a poolside bar, a rooftop terrace and a garden. The on-site local cuisine restaurant, NH Firenze, serves dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and car hire on-site.
You'll also enjoy the following perks during your stay:
A seasonal outdoor pool
Free valet parking, plus self-parking (surcharge)
Buffet breakfast (surcharge), bike hire and an electric car charging station
A vegetable garden, concierge services and a porter/bellboy
Guest reviews say great things about the helpful staff
Room features
All 152 rooms offer comforts such as pillow menus and air conditioning, as well as thoughtful touches such as free WiFi and safes.
Other conveniences in all rooms include:
Reusable coffee/tea filters, recycling and LED light bulbs
Bathrooms with eco-friendly toiletries and bidets
40-inch flat-screen TVs with satellite channels
Eco-friendly cleaning products, daily housekeeping and desks
Awards and affiliations
Eco-certified property
This property participates in Bioscore Sustainability – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Daily buffet breakfast available 7 AM to 10 AM for a fee: EUR 15 to 19 per person
A bar/lounge
A poolside bar
A restaurant
Snack bar/deli
Restaurants on site
Narciso Restaurant
Narciso Rooftop Terrace
NH Firenze
Things to do
Bicycle rentals
Bicycle storage
Gym
Seasonal outdoor pool
Family friendly
Laundry facilities
Seasonal outdoor pool
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services
Business services
1,442 square feet of conference space
9 meeting rooms
Business centre
Outdoors
Garden
Rooftop terrace
Vegetable garden
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift (90 centimetre wide door)
Wheelchair accessible (may have limitations)
More
1 building
100% renewable energy
6 floors
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Humane treatment of captive wild animals
Local artist showcase
Local culture and ecosystem education
Locally-owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Water dispenser usage encouraged
Room amenities
Bedroom
Bedsheets provided
Pillow menu
Bathroom
Bathtub or shower
Bidet
Free toiletries
Hair dryer
Private bathroom
Shampoo
Towels provided
Entertainment
40-inch flat-screen TV with cable/satellite channels
Food and drink
Limited room service
Minibar
More
Air conditioning
Cleaning products are eco-friendly
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
LED lighting
Phone
Recycling
Reusable coffee/tea filters
Safe
Soundproofed rooms
Water-efficient showers
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property’s “Family Room (Extra Extra Large)” room type consists of 1, 2, or 3 guestrooms that may be located on different floors, subject to availability. Adjacent rooms may be available on request.
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from 19 September to 1 June:
Swimming pool
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of EUR 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 25 kg per pet)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately EUR 15 to 19 per person
Covered self-parking fee: EUR 50 per day
Pet fee: EUR 25 per pet, per night
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT048017A1FOG7WU8P
We should mention
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from June to September
Pool access available from 10:00 AM to 6:00 PM
Only registered guests are allowed in the guestrooms
National rating
This property has received its official star rating from the local rating authority.
Property is also known as
NH Firenze
NH Firenze Florence
NH Firenze Hotel
NH Firenze Hotel Florence
Florence Nh Hotel
Nh Florence Hotel Florence
Nh Hotel Florence
NH Firenze Hotel
NH Firenze Florence
NH Firenze Hotel Florence
Frequently asked questions
Does NH Firenze have a pool?
Yes, this property has a seasonal outdoor pool. Pool access is from 10:00 AM to 6:00 PM.
The swimming pool is closed seasonally each year from September 19 until June 1.
How much does it cost to stay at NH Firenze?
As of 29 Mar, 2026, prices found for a 1-night stay for 2 adults at NH Firenze on 31 Mar, 2026 start from S$332, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is NH Firenze pet-friendly?
Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 25 kg per pet. There's a fee of EUR 25 per pet, per night. Service animals are exempt from fees.
How much is parking at NH Firenze?
Valet parking is free at this property.
What time is check-in at NH Firenze?
Check-in start time: 3:00 PM; check-in end time: midnight.
What time is check-out at NH Firenze?
Checkout is at noon.
Where is NH Firenze located?
Located in Santa Maria Novella, this hotel is within a 15-minute walk of Arno River and Piazza di Santa Maria Novella. Ponte Vecchio and Cathedral of Santa Maria del Fiore are also within 1 mile (2 km). Porta al Prato - Leopolda Tram Stop and Porta al Prato Station are within a 5-minute walk.
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Reviews
NH Firenze Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Great breakfast. The staffs are always on top making sure the trays are always filled. Clean room however we booked for 3 people and the staff seems did not check how many people checked in, always replacing towels onlu for 2 people so we ended up having to request for extra towels every day which was annoying.
La piscine est affichée comme ouverte jusqu'à fin septembre sur le site de l'hôtel. Ce n'est pourtant pas le cas. D'autres hôtel des environs ont toujours leur piscine ouverte le dernier week-end de septembre.
Pas de système Chromecast sur la télévision ni services de streaming.
Le petit déjeuner est bien mais le personnel un peu débordé.
Le temps d'attente pour un snack à 14h est très long.
We really enjoyed the rooftop bar, the convenient location, and the friendly front desk staff. Unfortunately, the room itself was disappointing. The toilet ran constantly, and the shower had a broken seal at the bottom of the glass, which caused water to flood the floor—we had to use most of our towels to soak it up. Maintenance did come by and was able to fix the toilet, but the shower issue remained unresolved.
Easy walk from train station. Quiet, but safe area. Hallways were a bit damp and carpets need a refresh. Breakfast was good with efficient service. Very good hotel, but nothing that really stands out.
Would recommend this hotel for its convenience, it was a 15 minute walk to the train station and right along the river. It was also a 15 minute driver from the airport and walkable to all major attractions in Florence. The room itself was pretty standard, nothing out of the ordinary but we did enjoy the breakfast buffet in the morning. We didn’t get a chance to use the pool but it was nice knowing there was one available if we needed it. For the price, I think this hotel was worth it.
Rebeca
Stayed 3 nights in Aug 2025
Verified
6/10 Okay
Vivart
28 Aug, 2025
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We stayed here for 2 nights, and while the hotel had some positives, unfortunately the room setup made the stay uncomfortable.
The biggest issue was the bed — you could feel the springs all over, and every time someone turned, it squeaked loudly, enough to wake the partner. The sofa bed wasn’t much better; the mattress was extremely thin, and if you sat near the edge, it felt like you could fall in.
The bathroom looked nice and clean, but the shower setup was odd. There was a faucet positioned right in the middle of the tub, directly where you stand to use the shower, which made it awkward to use.
On the positive side, the hotel itself was clean and the staff were very friendly and welcoming, which we appreciated.
Overall, while the service and cleanliness were good, the poor bed quality and strange bathroom design really affected our comfort.
Excellent space for a family of three. Great bathroom and air conditioning was great. Kept the room very cold which is needed after wandering Firenze in August.
Lovely hotel with good location. All that we needed was on hand.
Paul
Stayed 3 nights in Aug 2025
Verified
8/10 Good
SAMUEL JAMIE GUY
17 Aug, 2025
Disliked: Cleanliness
Long hair (not mine or my partner’s) left on the wall in the bathroom.
Wanted to get food on night, no space in the restaurant but staff told us to go outside the hotel and find somewhere to eat rather than arranging food to come to our room.
Good AC in the rooms
Some of the staff were kind and welcoming like at the breakfast and the check in but the staff at the pool restaurant/bar was unhelpful and unkind.
Pool tiles frustrating only open 10:30am-18.00 so you can’t use the pool early morning or in the evening after a day out sight seeing.
Rather disappointing-could be better!
SAMUEL JAMIE GUY
Stayed 4 nights in Aug 2025
Verified
10/10 Excellent
Afshin
15 Aug, 2025
Liked: Amenities
Very good hotel in a good location. Excellent overall for the price.
Great location and very convenient to get to the centre, to the restaurants, museums and rail station and airport.
About 20 mins drive from the airport, 15mins walk to the main rail station or 20mins walk along the river to the OLD Bridge. Great view if you are walking along the river.
Also great customer service by all the staff.
Although the swimming pool is on the small size but the view of the city from the roof top made up for it. I would recommend this hotel if you are going to Florence for a short stay.