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The FRAME Hotel

4.0 star property
Florence's historic treasures await just steps from this central hotel, where Italian coffee culture and Renaissance landmarks create the perfect home base

Choose dates to view prices

The FRAME Hotel in Florence's historic center is near the Cathedral of Santa Maria del Fiore and Ponte Vecchio. Guests can relax at the bar or enjoy coffee at the cafe. With in-room WiFi and multilingual staff, it's perfect for families exploring the city.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Laundry room
The current price is S$216
includes taxes & fees
5 Feb - 6 Feb

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Double or Twin Room

View from room

Superior Double or Twin Room

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Smart TV
Blackout curtains
Private bathroom
Rainfall showerhead
Hairdryer
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Economy Room, 1 Large Single Bed

Minibar, in-room safe, desk, blackout curtains

Economy Room, 1 Large Single Bed

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Smart TV
Blackout curtains
Private bathroom
Rainfall showerhead
Hairdryer
  • 13 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Queen Deluxe

Minibar, in-room safe, desk, blackout curtains

Queen Deluxe

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Smart TV
Blackout curtains
Private bathroom
Rainfall showerhead
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed OR 1 Queen Bed and 1 Single Sofa Bed

View all photos for Suite

Minibar, in-room safe, desk, blackout curtains

Suite

8.8 out of 10
Excellent
(6 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Smart TV
Blackout curtains
Private bathroom
Rainfall showerhead
  • 26 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed OR 2 Large Single Beds and 1 Double Sofa Bed

View all photos for Suite, Terrace

Minibar, in-room safe, desk, blackout curtains

Suite, Terrace

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Terrace
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Smart TV
Blackout curtains
Hairdryer
  • 50 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • City view

View all photos for Deluxe Room

Minibar, in-room safe, desk, blackout curtains

Deluxe Room

9.8 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Smart TV
Blackout curtains
Private bathroom
Rainfall showerhead
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for SUITE GIOCONDA

Minibar, in-room safe, desk, blackout curtains

SUITE GIOCONDA

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Smart TV
Blackout curtains
Separate bedroom
Private bathroom
Rainfall showerhead
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed
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About the area

Located in Florence, The FRAME Hotel is in the city centre. Basilica of Santa Maria Novella and Uffizi Gallery are cultural highlights, and some of the area's notable landmarks include Ponte Vecchio and Cathedral of Santa Maria del Fiore. Travelling with kids? Consider Florence Botanical Gardens, or check out an event or a game at Visarno Arena. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails. Guests love the hotel's location for the sightseeing. Visit our Florence travel guide
Map
Via Panzani 2, Duomo, Florence, FI, 50123

What's nearby

  • Piazza di Santa Maria Novella which includes a garden, heritage architecture and a church or cathedral
    Piazza di Santa Maria Novella
    2 min walk - 0.2 km
  • Via de\' Tornabuoni showing street scenes
    Via de' Tornabuoni
    2 min walk - 0.2 km
  • Cathedral of Santa Maria del Fiore featuring a church or cathedral, religious aspects and a city
    Cathedral of Santa Maria del Fiore
    3 min walk - 0.3 km
  • Province of Florence featuring street scenes and heritage architecture
    Basilica of Santa Maria Novella
    3 min walk - 0.3 km
  • Piazza del Duomo featuring a church or cathedral, heritage architecture and night scenes
    Piazza del Duomo
    6 min walk - 0.6 km

Getting around

  • Unità Tram Stop
    3 min walk
  • Florence (ZMS-Santa Maria Novella Train Station)
    6 min walk
  • Peretola Airport (FLR)
    24 min drive

Restaurants

  • Starbucks
    1 min walk
  • giaogiao stazione firenze
    2 min walk
  • Sophia Loren Original Italian Food
    3 min walk
  • Ciro & Sons
    3 min walk
  • Lorenzo de'Medici
    2 min walk

About this property

The FRAME Hotel

Upscale family-friendly hotel near Cathedral of Santa Maria del Fiore
A short walk from Piazza di Santa Maria Novella and Ponte Vecchio, The FRAME Hotel provides a coffee shop/cafe, dry cleaning/laundry services and a bar. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and a vending machine
  • A front desk safe, smoke-free property and concierge services
  • Multilingual staff, tour/ticket information and luggage storage
  • Guest reviews give top marks for the helpful staff and location
Room features
All guest rooms at The FRAME Hotel offer comforts, such as air conditioning and bathrobes, as well as amenities, such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property.
More amenities include:
  • Bidets, free toiletries and hairdryers
  • 40-inch Smart TVs with digital channels
  • Childcare services, electric kettles and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available from 7:00 AM to midnight (EUR 30 per night)
  • 24-hour return airport shuttle on request for a surcharge
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: EUR 20 for adults and EUR 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of EUR 30; reservation required
  • Snack bar/deli

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (74 centimetre wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • Smoke-free property
  • Tuscan architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch smart TV with digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates receive set menu dinner for guests age 15 and older in the booking. Dinner is provided by the restaurant next door, served in the hotel. Dinner fees for children age 14 and younger are collected at the property.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 20 for adults and from EUR 10 for children
  • Airport shuttle fee: EUR 50 per person (one-way)
  • Airport shuttle fee per child: EUR 50 (one-way)
  • Nearby parking fee: EUR 30.00 per night (492 ft away; open 7:00 AM to midnight)
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Hosted evening meal: EUR 30

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT048017A19ICEWVFV

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

FRAME Hotel Florence
FRAME Hotel Florence
FRAME Hotel
FRAME Florence
Hotel The FRAME Hotel Florence
Florence The FRAME Hotel Hotel
Hotel The FRAME Hotel
The FRAME Hotel Florence
FRAME
The FRAME Hotel Hotel
The FRAME Hotel Florence
The FRAME Hotel Hotel Florence

Frequently asked questions

Is The FRAME Hotel pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total). There's a fee of EUR 10 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at The FRAME Hotel?

As of 27 Jan, 2026, prices found for a 1-night stay for 2 adults at The FRAME Hotel on 5 Feb, 2026 start from S$215.59, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at The FRAME Hotel?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at The FRAME Hotel?

Checkout is at noon.

Does The FRAME Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 50 per person applies.

Where is The FRAME Hotel located?

This family-friendly Florence hotel is located in the historical district, just steps away from Via de' Tornabuoni and Piazza di Santa Maria Novella. Basilica of Santa Maria Novella and Cathedral of Santa Maria del Fiore are also within 5 minutes. Unità Tram Stop is only a 3-minute walk and Valfonda - Stazione Santa Maria Novella Tram Stop is 5 minutes.

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Reviews

The FRAME Hotel Reviews

9.6

Exceptional

9.8

Cleanliness

9.8

Location

9.8

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 506 out of 610 reviews
Rating 8 - Good. 76 out of 610 reviews
Rating 6 - Okay. 16 out of 610 reviews
Rating 4 - Poor. 8 out of 610 reviews
Rating 2 - Terrible. 4 out of 610 reviews

Reviews

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at The FRAME. It has easy access to both the train station and the city center. The staff is fantastic and the rooms are very comfortable. We would definitely stay there again.
Stayed 4 nights in Jan 2026

10/10 Excellent

Mathias

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff, great location, spacious modern room
Stayed 3 nights in Dec 2025

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location, amazing staff (especially the guy who checked me in, I forgot his name), everything I needed in a hotel for my Florence trip!
Stayed 3 nights in Dec 2025

10/10 Excellent

Wei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly and helpful
Stayed 2 nights in Dec 2025

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Hotel central location to Florence.
Stayed 2 nights in Oct 2025

10/10 Excellent

Gary Lee

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room, comfortable bed, high ceiling in the sitting area and bedroom.
Stayed 5 nights in Nov 2025

10/10 Excellent

Camila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the perfect place to stay! As a solo traveller I loved the prime location as I could walk everywhere. The hotel has an elevated boutique vibe with beautiful rooms.
Stayed 3 nights in Sep 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Friendly, welcoming staff. Very good service, clean and in a brilliant location.
Stayed 5 nights in Sep 2025

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Had a great experience at the Frame hotel, located conveniently in the heart of Florence. The hotel staff Daniel was wonderful and made our stay better than we imagined. We liked our room and the amenities. Very clean and the refreshments on floor 2 were appreciated. I would stay here again! I only wish the WiFi was a little more reliable.
Stayed 4 nights in Oct 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Perfect location. Very clean.
Stayed 1 night in Sep 2025

10/10 Excellent

Amir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were polite and friendly. The lady running the breakfast room is very sweet and made sure we were well-caffeinated before we went out for the day. Rooms are clean and modern. Fantastic experience overall!
Stayed 2 nights in Oct 2025

10/10 Excellent

Peggy

Liked: Cleanliness, amenities, property conditions & facilities
The staff was extremely courteous and pleasant and let us check into our room early since it was available. The room was clean and modern - we booked the suite on the top floor...no complaints. The hotel was located in the best location even though it was along a fairly busy street, it was securely locked to guests only and it never felt unsafe. It was less than ten minute walk from the train station - ideal as we arrived by train from Rome. It was less than 10 minutes from the Duomo and literally right around the corner from high end shopping. I highly recommend.
Stayed 1 night in Nov 2025

10/10 Excellent

Eleni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel in Florence

Really good location. Walkable to everything and the hotel itself is beautiful. Both people we encountered at the front seat were lovely and helpful. Hotel is immaculate. Overall a wonderful stay! Thank you.
Stayed 2 nights in Sep 2025

10/10 Excellent

Tanya Singh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay! The front desk staff were exceptionally kind and helpful throughout our visit. They even surprised us with an upgrade, which made our experience even more special. Truly appreciated the warm hospitality.
Stayed 2 nights in Aug 2025

10/10 Excellent

Marsha Camille

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Very convenient location. Lots of sites to visit within walkable distance. Comfortable bed, spacious and modern bathroom. Would stay here again!!!
Stayed 3 nights in Jul 2025

10/10 Excellent

Maaz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived a little early and our room was ready ahead of time. It was small as expected but very clean and functional. The standouts of our stay was the location as we could walk to all the places we wanted to check out. The second aspect was the exceptional staff that made several great recommendation and even called a restaurant on our behalf to make dinner reservation. Overall a very enjoyable stay and we would highly recommend it to anyone visiting.
Stayed 3 nights in Oct 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Stay

What a wonderful hotel! We truly enjoyed our stay and found it to be excellent from start to finish. The staff were all very friendly and accommodating, the room was impeccably clean with nice amenities and bath products, the breakfast was the star of the show with a comprehensive selection and amazing coffee. Would 10 of 10 stay again and again!
Stayed 2 nights in Jul 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet, conveniently located. And good air conditioning. I would stay here again.
Stayed 3 nights in Jun 2025

10/10 Excellent

Ghassan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful, made feel welcome. This was our first time in Florence, and the Frame hotel rounded out our wonderful experience there. We would definitely love to come back and would highly recommend this hotel.
Stayed 2 nights in Jul 2025

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
The staff were super friendly and the rooms were quite large, a true treat when in Florence. We loved the location, it was accessible to all the best sites and shopping Florence has to offer. Will definitely stay here again when we come back!
Stayed 3 nights in May 2025

10/10 Excellent

Kirill

Liked: Property conditions & facilities, room comfort
A wonderful location with an incredibly attentive and helpful staff. The hotel and room were spotless.
Stayed 1 night in Jun 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful location and hotel!

The room was very nice for our family in terms of space. 2 levels. Rooms were clean. Carpet upstairs could benefit from replacement but temperature controls, terrace and large shower upstairs were really terrific. The breakfast is wonderful. Lots of options and very friendly staff. We were able to check in early which was so very appreciated. The location is amazingly close to everything. We were able to walk to everything including the train station. We will definitely stay here again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel located in a great neighborhood close to everything shops and historic buildings
Stayed 1 night in Feb 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room. Hard to plug my hdmi into the tv
Stayed 3 nights in Oct 2025

10/10 Excellent

Sheina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff.
Stayed 2 nights in Aug 2024