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Indoor spa bath
Premium bedding, down duvet, minibar, in-room safe
Premium bedding, down duvet, minibar, in-room safe
Premium bedding, down duvet, minibar, in-room safe

Guest reviews

4.8/5 Exceptional
189 reviews
Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet Friendly
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Map

Explore the area

Popular LocationBasilica of Santa Maria Novella7 min walk
Popular LocationMedici Chapels11 min walk
Popular LocationFlorence Baptistery12 min walk
AirportFlorence (FLR-Peretola)20 min drive

Choose dates to view prices

  • Deluxe Room, 1 King Bed, Non Smoking

    5/5 guest room rating

    Room amenities

    • 25 sq m
    • Sleeps 2
    More detailsDeluxe Room, 1 King Bed, Non Smoking
  • Deluxe Room, 1 King Bed, Non Smoking, River View (Arno River Deluxe)

    5/5 guest room rating

    Room amenities

    • 25 sq m
    • River view
    • Sleeps 2
    More detailsDeluxe Room, 1 King Bed, Non Smoking, River View (Arno River Deluxe)
  • Room, 1 Single Bed, Non Smoking

    Room amenities

    • 15 sq m
    • Sleeps 1
    More detailsRoom, 1 Single Bed, Non Smoking
  • Premium Room, 1 King Bed, Non Smoking

    5/5 guest room rating

    Room amenities

    • 30 sq m
    • Sleeps 3
    More detailsPremium Room, 1 King Bed, Non Smoking
  • Premium Room, 1 King Bed, Non Smoking, River View (Arno River Premium)

    5/5 guest room rating

    Room amenities

    • 30 sq m
    • River view
    • Sleeps 3
    More detailsPremium Room, 1 King Bed, Non Smoking, River View (Arno River Premium)
  • Junior Suite, 1 King Bed, Non Smoking

    Room amenities

    • 40 sq m
    • Sleeps 3
    More detailsJunior Suite, 1 King Bed, Non Smoking
  • Deluxe Suite, 1 King Bed, Non Smoking, River View

    Room amenities

    • 65 sq m
    • River view
    • Sleeps 3
    More detailsDeluxe Suite, 1 King Bed, Non Smoking, River View
  • Junior Suite, 1 King Bed, Non Smoking, River View (Arno River Junior)

    Room amenities

    • 40 sq m
    • River view
    • Sleeps 3
    More detailsJunior Suite, 1 King Bed, Non Smoking, River View (Arno River Junior)
  • Suite, 1 King Bed, Non Smoking, River View (Bottega Veneta)

    Room amenities

    • 98 sq m
    • River view
    • Sleeps 3
    More detailsSuite, 1 King Bed, Non Smoking, River View (Bottega Veneta)
  • Royal Suite, 1 King Bed, Non Smoking, River View

    Room amenities

    • 80 sq m
    • River view
    • Sleeps 3
    More detailsRoyal Suite, 1 King Bed, Non Smoking, River View
  • Presidential Suite, 1 King Bed, Non Smoking, River View

    Room amenities

    • 200 sq m
    • River view
    • Sleeps 3
    More detailsPresidential Suite, 1 King Bed, Non Smoking, River View

About this area

Florence

Located in Florence's Santa Maria Novella neighbourhood, The St. Regis Florence is in the city centre and on a river. Uffizi Gallery and Palazzo Vecchio are cultural highlights, and some of the area's notable landmarks include Ponte Vecchio and Piazza della Signoria. Looking to enjoy an event or a game? See what's going on at Nelson Mandela Forum or Stadio Artemio Franchi. Our guests appreciate the hotel's central and quiet location.

Visit our Florence travel guide
Map
Popular Location

What's nearby

  • Basilica of Santa Maria Novella - 7 min walk
  • Ponte Vecchio - 11 min walk
  • Medici Chapels - 11 min walk
  • Florence Baptistery - 12 min walk
  • San Lorenzo Church - 14 min walk

Getting around

  • Florence Santa Maria Novella Station - 10 min walk
  • Florence-Cascine Station - 18 min walk
  • Florence (FLR-Peretola) - 20 min drive

Restaurants

  • Where to eat
  • Winter Garden – Al fresco dining fine-dining restaurant with a bar offering Mediterranean cuisine. Serves lunch and dinner daily.

About this property

The St. Regis Florence

Luxury Florence hotel in Santa Maria Novella, walk to Basilica of Santa Maria Novella
A full-service spa, a restaurant and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café and a spa tub are on-site. All 99 individually decorated rooms feature free WiFi and 24-hour room service. Guests can enjoy deep soaking bathtubs, and other standard amenities include DVD players, minibars and flat-screen TVs.
The St. Regis Florence offers 99 forms of accommodation with DVD players and minibars. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and bidets.

This Florence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a spa tub and a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Follows standard sanitisation guidelines of Global Cleanliness Council (Marriott)
Disinfectant is used to clean the property

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking: EUR 33 per night
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10:30 AM: EUR 45 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre
  • Full-service spa
  • Hot tub

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry-cleaning service
  • DVD player
  • Laundry facilities

Conveniences

  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Italian

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open selected days
  • Hot tub

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Fireplace in reception
  • Smoke-free property
  • TV in reception

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep-soaking bathtub
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower/bathtub combination

Entertainment

  • 42-inch flat-screen TV
  • DVD player

Food and drink

  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in between 3:00 PM and anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements

Access methods

Staffed front desk

Pets

Pets stay for free
Dogs and cats only
1 per room (up to 40 lb/18 kg)
Food and water bowls are available
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome

Payment types at the property

American ExpressDiners ClubJCB InternationalMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 45 per person (approximately)
  • Airport shuttle fee: EUR 105 per person (one-way)
  • Valet parking fee: EUR 33 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property.
  • The property affirms that it follows sanitisation practices of Global Cleanliness Council (Marriott) guidelines.

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations; for further details, please contact the property using the information in the booking confirmation
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
In accordance with national/local laws, air conditioning may be restricted to certain hours during certain times of the year
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Frequently asked questions

Can I cancel my reservation for free at The St. Regis Florence and receive a full refund?
Yes, The St. Regis Florence offers free cancellation on select room rates, because flexibility matters! Please refer to The St. Regis Florence cancellation policy on our site for more details about any exclusions or requirements.
Is The St. Regis Florence pet-friendly?
Yes, The St. Regis Florence allows cats and dogs (limit 1 per room) with a maximum weight of up to 18 kg per pet.
How much is parking at The St. Regis Florence?
Valet parking is available for EUR 33 per night.
What time is check-in at The St. Regis Florence?
Check-in is from 3:00 PM to anytime.
What time is check-out at The St. Regis Florence?
Checkout is at noon.
Does this hotel provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of EUR 105 per person, one-way, applies.
Where is this property located?
Located in Santa Maria Novella, this luxury hotel is within a 10-minute walk of Piazza di Santa Maria Novella and Basilica of Santa Maria Novella. Ponte Vecchio and Piazza della Signoria are also within 15 minutes. Florence Santa Maria Novella Station is 10 minutes by foot and Stazione Porta al Prado, Florence, Italy is 12 minutes.

Guest reviews

Overall score and ratings for The St. Regis Florence

4.8
Exceptional
5 - Excellent
162
4 - Good
20
3 - Okay
5
2 - Mediocre
0
1 - Poor
2
4.9
Cleanliness
4.8
Service and Staff
4.6
Amenities
4.8
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed here while on business. Hotel is pricey but what you get is an experience. Bedroom was like an art gallery, view of the Duomo and space, space, space. Outstanding food, public space and staff. On a charming square opposite the Westin and on the Arno. If you have the green spend it here...

Stayed 2 nights in Mar 2020

1/5

  • Disliked: Staff & service

I would never book this hotel again. Terrible customer service.

Stayed 7 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing service, beautiful rooms. We had a great time.

Stayed 3 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent location, amazing staff, gorgeous hotel!

Stayed 4 nights in Feb 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jan 2020