Search Apart Hotels in Fox River Grove

"Staff was not friendly nor knowledgeable. One lady had zero answers and the guy hung up on me twice when trying to contact hotel. "

"Looks good"

"Very assessable to everything. Staff is nice and everything is always kept clean. "

"Very good"

"Nice stafff"

"Great resort and even better staff."

"In less than 24 hours of staying here, i have had to change rooms FOUR times! They tried to put me in a room on the second floor seeing that I had a wheelchair but because I wasnt sitting in it I got a dirty look when I asked if there was elevators and he told me no stairs only. I said I have a wheelchair how am I suppose to get to it? So he put me in a room on the first floor. I get all my luggage to the room and went to turn the ac on but when I turned it on it didnt blow and it made a loud noise. So I walked back to the front office and notified him. He moved me rooms again, so after I got everything moved to the new room I was going to relax but when I pulled the blanket back I found a dead bug in the "just put on sheets". Housekeeping did come and chamge the fitted sheet but left the top sheet, blanket amd pilloows the same. Later, in that same room, i see a cockroach on the floor. I tried to kill it but it had ran under the dresser. So afraid to put anything anywhere other touch anything i was extremely uncomfortable. Also in the bathroom there looked to have been a previous water leak because you can see where the paint had been stretched from the water but all thru did to resolve that was drain the water from the pocket and they left the loose sagging paint as is. I went back to the front desk explaining look there was a bug in the sheets and I found a cockroach in there im uncomfortable staying in there, theu said we can move you rooms again. Heres a key to this room"

"Tv was stuck at a high volume. The sidewalks were pretty bad, I stumbled a few different times. Our room was in the middle of what seemed to be a family party/reunion which was pretty loud for a while "

"Hotel staff was friendly and were very accommodating. The hotel close to whatever you need from fuel to food and shopping."