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Reviews of Buganvilla Hotel & SPA

3.5 out of 5
Buganvilla Hotel & SPA
C/ Las Afortunadas 2, Jandia, Pajara

Reviews

9.0

Wonderful

Rating 10 - Excellent. 20 out of 34 reviews" "
Rating 8 - Good. 11 out of 34 reviews" "
Rating 6 - Okay. 2 out of 34 reviews" "
Rating 4 - Poor. 1 out of 34 reviews" "
Rating 2 - Terrible. 0 out of 34 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Debbie, Wexford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was top class ,The food was excellent .The staff were more than attentive .We will definitely be returning and bringing more friends along too .
Stayed 7 nights in Aug 2019
Response from Giada Bortoluzzi - Holiday Concierge on 13 Aug,2019
Thank you very much for your feedback, Debbie! We are glad to know that you spent an excellent holiday with us! We hope to see you again soon!

10/10 Excellent

silvano, malindi kenya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from Giada Bortoluzzi, Holiday Concierge on 21 Jul,2019
Caro Silvano, grazie mille per la tua recensione! Siamo contenti di sapere che vi siete trovati bene nel nostro SENTIDO Buganvilla Hotel & Spa e speriamo di vederci di nuovo! È stato un piacere avervi conosciuto! Un cordiale saluto,

10/10 Excellent

Verified traveller

Stayed 14 nights in Aug 2020
Response from Giada on 20 Aug,2020
Thank you so much for your positive feedback! We are glad to know that you spent a nice holiday with us and we hope to see you again in our Buganvilla Hotel & Spa.

10/10 Excellent

ANGEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2020
Response from Giada on 20 Aug,2020
Hola Angel, muchas gracias por su comentario positivo sobre su estancia en nuestro Buganvilla Hotel & Spa. Nos alegra saber que han pasado unas bonitas vacaciones con nosotros! Esperamos volver a verlos en nuestro hotel.

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Goede service rekening houdend met je wensen. Schoon, goede bedden, goed en gevarieerd aanbod van eten en drinken
Stayed 7 nights in Feb 2020
Response from Giada Bortoluzzi - Buganvilla Hotel & Spa on 22 Feb,2020
Thank you very much for your feedback! We are glad to hear that you have spent a nice holiday with us. Warm welcome back in Buganvilla Hotel & Spa!

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Personal war sehr unfreundlich, die Zimmer wurden nicht jeden Tag durch den Zimmerservice aufbereitet, der Zimmersafe kostet jeden Tag eine Gebühr, es gibt keine Hygieneartikel auf dem Zimmer, außer Seife aus dem Spender, die Möbel sind sehr heruntergekommen, die Getränkeauswahl an der Bar bei All inklusive ist minimal, das Mittag-und das Abendessen sehr eintönig. Zum Nachtisch gab es 5 verschiedene Torten (natürlich jeden Abend die gleichen) und frisches Obst. Auf dem Zimmer hatten wir mit Kakerlaken zu kämpfen und am Anfang funktionierte das Wlan auf dem Zimmer nicht. Die Antwort des Managers darauf lautetete "wir sind hier nunmal auf Fuerteventura". Glücklicherweise waren die Haustechniker aber sehr bemüht, sodass es mach 90 minütiger Arbeit irgendwann wieder funktionierte. Für ein vier Sterne Hotel doch alles in allem sehr enttäuschend und eher einem zwei Sterne Hotel gleichzustellen. Wir werden nicht wieder kommen und können den Aufenthalt dort auch nicht weiterempfehlen.
Stayed 8 nights in Dec 2019
Response from Giada Bortoluzzi - Holiday Concierge on 23 Jan,2020
Vielen Dank für ihre Bewertung. Es tut uns leid, dass wir ihre Erwartungen nicht erfuellen konnten und Sie von ihrem Urlaub enttaeuscht waren. Mit freundlichen Grüssen, Giada

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Habitación sin vista y comida normal sin grande variedad.
Stayed 12 nights in Dec 2019
Response from Giada Bortoluzzi - Holiday Concierge on 21 Jan,2020
Muchas gracias por su comentario. Lamentamos saber que nuestro hotel no le ha gustado. Haremos llegar su comentario a la Dirección para que lo puedan tener en cuenta. Un saludo, Giada

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nearby the beach, boulevard, restaurants, bars etc. The place was perfect.
Stayed 9 nights in Dec 2019
Response from Giada Bortoluzzi - Holiday Concierge on 21 Jan,2020
Thank you so much for your feedback. We are happy to know that you had a nice holiday with us. Warm welcome back in Buganvilla Hotel & Spa, Giada

10/10 Excellent

Luca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2019
Response from Giada Bortoluzzi - Holiday Concierge on 21 Jan,2020
Grazie mille per la recensione, Luca! Cordialmente, Giada

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Erg netjes allemaal, beetje verouderde eetzaal. Jammer dat er weinig eten voor vegetariërs wordt aangeboden.
Stayed 6 nights in Dec 2019
Response from Giada Bortoluzzi - Holiday Concierge on 21 Jan,2020
Thank you so much for your feedback! We are happy to know that you had a pleasant holiday with us. We will use your comment to improve our service, above all our vegetarian offer. Best regards and warm welcome back in Buganvilla Hotel & Spa. Giada

10/10 Excellent

Paula

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfecto todo
Stayed 8 nights in Dec 2019
Response from Giada Bortoluzzi - Holiday Concierge on 21 Jan,2020
Muchas gracias Paula! Nos alegra saber que les ha encantado todo! Un saludo, Giada

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2019
Response from Giada Bortoluzzi - Holiday Concierge on 21 Jan,2020
Thank you for your feedback!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Alles prima . Unterkunft,Service,Essen, strandnah.
Stayed 7 nights in Dec 2019
Response from Giada Bortoluzzi - Holiday Concierge on 23 Jan,2020
Vielen Dank für ihre Bewertung! Gerne heissen wir Sie wieder bei uns willkommen. Sonnige Grüsse, Giada

10/10 Excellent

Ruth, Kaltenkirchen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Lage am Strand und der Meerblick sind einfach überwältigend die Mitarbeiter sind alle sehr motiviert und einfach eine Familie
Stayed 14 nights in Nov 2019
Response from Giada Bortoluzzi - Holiday Concierge on 23 Jan,2020
Hallo Ruth, vielen Dank für ihre Bewertung. Es freut uns, dass Sie bei uns zufrieden waren. Gerne heissen wir Sie wieder bei uns willkommen. Sonnige Grüsse, Giada

8/10 Good

Andreas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Uitstekend hotel! Zeer verzorgd, iedereen vriendelijk. Goed ligging. Prijs kwaliteit uitstekend.
Stayed 7 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastisk ferie
Veldig hyggelig personale i alle ledd. Kjempe god service og kjempegod og variert mat. Sunt og godt.
Stayed 12 nights in Oct 2019
Response from Giada Bortoluzzi - Holiday Concierge on 15 Nov,2019
Hi, thank you for your feedbak! We are glad to know that you had a nice time with us and we hope to see you again! Best regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2019
Response from Giada Bortoluzzi - Holiday Concierge on 15 Nov,2019
Thank you for your feedback! We are glad to know that you could spend a nice holiday with us. Warm welcome back in SENTIDO Buganvilla,

10/10 Excellent

Julia, Duisburg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles super trotz pleite Thomas Cook...alles sauber ordentlich Personal freundlich und zuvorkommend Wetter Bombe Die Menschen die dort zu Gast waren alle sehr freundlich
Stayed 9 nights in Oct 2019
Response from Giada Bortoluzzi - Holiday Concierge on 21 Nov,2019
Liebe Julia, vielen Dank für ihre positive Bewertung. Es freut uns, dass Sie bei uns zufrieden waren und gerne heissen wir Sie wieder bei uns im SENTIDO Buganvilla willkommen. Liebe Grüsse,

10/10 Excellent

Jorgelina Ariadna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Una estancia maravillosa
Pasamos un fin de semana muy tranquilo y relajado, la zona es muy céntrica y puedes pasear si lo deseas aunque este hotel esta preparado para no querer salir en todo el dia.
Stayed 2 nights in Nov 2019
Response from Giada Bortoluzzi - Holiday Concierge on 21 Nov,2019
Muchas gracias por su comentario sobre su estancia en nuestro SENTIDO Buganvilla, Jorgelina! Nos alegra mucho saber que han podido pasar un relajante fin de semana con nosotros y esperamos volver a darle la bienvenida en nuestro hotel. Un saludo,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Oct 2019
Response from Giada Bortoluzzi on 16 Oct,2019
Thank you so much for your 5 stars! Warm welcome back in SENTIDO Buganvilla Hotel & Spa.

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019
Response from Giada Bortoluzzi on 31 Aug,2019
Muchas gracias por su puntuación, Monica! Deseamos volver a darle la bienvenida en nuestro SENTIDO Buganvilla Hotel & Spa. Saludos,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2019
Response from Giada Bortoluzzi on 24 Aug,2019
Thank you for you feedback! Warm welcome back in SENTIDO Buganvilla Hotel & Spa.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gran ubicación y servicios
En general muy bien. No nos gustaron nada los almuerzos en la piscina, ya que te ves obligado a comer fuera aunque no te apetezca. La idea es buena, pero debería ser opcional. Postres buenísimos, gran variedad de comida. Ubicación excepcional en frente de la playa y rodeado de tiendas. Para repetir
Stayed 8 nights in Aug 2019
Response from Giada Bortoluzzi on 26 Aug,2019
Muchas gracias por su comentario sobre su estancia en nuestro SENTIDO Buganvilla Hotel & Spa. Nos alegra saber que le ha gustado nuestro hotel, la variedad de comida y la ubicación. Esperamos que vuelvan a visitarnos pronto. Un saludo,

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tutto perfetto. Struttura bella e pulita, cibo ottimo, personale disponibile e gentile. Posizione tranquilla e bella spiaggia fronte hotel.
Stayed 11 nights in Aug 2019
Response from Giada Bortoluzzi on 19 Aug,2019
La ringraziamo per la sua recensione sul soggiorno nel nostro SENTIDO Buganvilla Hotel & Spa e apprezziamo i suoi complimenti riguardo alla struttura, al cibo e al personale. Speriamo di vedervi di nuovo nel nostro hotel! Cordialmente,

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tiene piscina y muy cerca de la playa. Un poco de viento...
Stayed 7 nights in Jul 2019
Response from Giada Bortoluzzi - Holiday Concierge on 15 Aug,2019
Muchas gracias por su comentario sobre su estancia en nuestro SENTIDO Buganvilla Hotel & Spa. Esperamos volver a darle la bienvenida en nuestro Hotel!

10/10 Excellent

Maria Desire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
me gusto mucho el lugar el hotel esta mut bien los emplesfos super amables .seguro repito👌
Stayed 2 nights in Jul 2019
Response from Giada Bortoluzzi - Holiday Concierge on 13 Aug,2019
Muchísimas gracias por su comentario, Maria Desire! Lo esperamos de nuevo en nuestro SENTIDO Buganvilla Hotel & Spa!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No me gustó q está enfocado a los alemanes, apenas hay animación por la noche, y en cuanto a la limpieza de las habitaciones bien,pero no te dan para el aseo diario, recargan uno general. Los camareros y el personal muy bien
Stayed 7 nights in Jul 2019
Response from Giada Bortoluzzi on 15 Aug,2019
Muchas gracias por tomarse el tiempo para comentar su estancia en nuestro SENTIDO Buganvilla Hotel & Spa. Haremos llegar su comentario a la Dirección para que lo puedan tener en cuenta. Un saludo,

8/10 Good

Antonio Luís

Liked: Staff & service
Stayed 4 nights in Jul 2019
Response from Giada Bortoluzzi - Holiday Concierge on 1 Aug,2019
Muchísimas gracias por su valoración, Antonio Luís! Esperamos volver a darle la bienvenida en nuestro SENTIDO Buganvilla Hotel & Spa!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jul 2019
Response from Giada Bortoluzzi, Holiday Concierge on 27 Jul,2019
Thank you for your feedback! Warm welcome back in our SENTIDO Buganvilla Hotel & Spa!

10/10 Excellent

Manuel domingo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tres días felices
A mi y familia nos encantó la estancia, disfrutamos de las playas y sus entornos y todo el servicio del hotel con un personal exquisito se nos hizo muy corta la estancia.solo me queda las gracias
Stayed 3 nights in Jul 2019
Response from Giada Bortoluzzi, Holiday Concierge on 25 Jul,2019
Hola Manuel, muchísimas gracias por comentar su estancia en nuestro SENTIDO Buganvilla Hotel & Spa. Nos alegra saber que pudimos cumplir con sus expectativas y esperamos volver a darle pronto la bienvenida en nuestro hotel.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Instalaciones muy acogedoras y comida de muy buena calidad.
Stayed 3 nights in Jul 2019
Response from Giada Bortoluzzi, Holiday Concierge on 25 Jul,2019
Muchas gracias por su comentario. Nos complace saber que estuvo muy a gusto en nuestro SENTIDO Buganvilla Hotel & Spa y esperamos poder volver a darle la bienvenida en nuestro hotel. Un saludo,

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Het is een mooi klein resort met aardig personeel en lekker eten.
Stayed 1 night in Jul 2019
Response from Giada Bortoluzzi - Holiday Concierge on 16 Jul,2019
Thank you for your feedback! We hare glad to know that you spent a nice holiday with us! Warm welcome back in SENTIDO Buganvilla Hotel & Spa.