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Reviews of Sawa Hotel

3 out of 5
Sawa Hotel
2090, Funatsu, Fujikawaguchiko-machi, Minamitsuru-gun, Fujikawaguchiko

Reviews

8.8

Excellent

Rating 10 - Excellent. 48 out of 102 reviews" "
Rating 8 - Good. 41 out of 102 reviews" "
Rating 6 - Okay. 10 out of 102 reviews" "
Rating 4 - Poor. 3 out of 102 reviews" "
Rating 2 - Terrible. 0 out of 102 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Markus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will definitely visit again
Everything was as expected. Friendly staff, clean room, good food. The shuttle sevice to Kawaguchiko Station was a big plus!!
Stayed 2 nights in Jan 2020

10/10 Excellent

Diogo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Chongrak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Best.
We enjoyed every second of our stay. Very friendly and helpful people and the Chef and his Girls in the Restaurant are lovely people. Nothing to find fault with at all.
Stayed 3 nights in Nov 2019

8/10 Good

Tan

Liked: Cleanliness, staff & service, room comfort
2 night stay
Hotel is about 15mins walk from kawaguchiko station. They do provide shuttle to the station in the morning (3 timing) with limited seating so reserved your seat first come first serve. Rooms are dated but very spacious. Certainly need a revamp for better and cosy feel. Amenity like pillows are self help at the lobby and microwave machine at level outside the lift. Nothing to offer around the hotel other than 7-11 about 3mins away, pharmacy and wine store just next to hotel and a family run japanese restuarant opposite hotel. On a clear day you can view fuji on the right side of the hotel like what u see on the picture of the hotel ads.
Stayed 2 nights in Nov 2019

8/10 Good

tim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful friendly staff. Shuttle service. Location and views of Mt. Fuji.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were friendly and location was ideal with views of Mt Fuji out the front door of the hotel.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2019

10/10 Excellent

Chii Ming Lionel

Liked: Cleanliness, staff & service, room comfort
Great value for money.
Good room space. Has excellent view of mountains and relatively quiet. about 10 min walk from the station but very near good shops. Excellent for 2 days stay and well priced. You will need to do a bit of walking. If they had bicycles that would be superb.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, Quiet, Nice staff (Have a service mini bus transfer to Kawaguchiko station) Mt.Fuji view (Up to weather)
Stayed 1 night in Jul 2019

10/10 Excellent

Lin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel but just a bit far
a bit far from metro and bus station. Especially if you are with your luggage, the thin road will give you some difficulty. Room is clean and big, which is good. There is shuttle services to bus station in the morning. So, back to the metro/bus station is easier.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

KIEN KHEAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sawant Mt Fuji
Excellent customer service,helpful staff most speaking English, Great meal one night reasonable price, breakfast filling, mostly Eastern but very easy to eat, Shuttle service limited in the mornings but able to pick up from the station by calling from the Info centre up until 6pm, only takes 5mins to drive /to the statione from the hotel.
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
ALL WAS WELL IT WAS EXTREMELY GOOD AND I WISH TO SUGGEST MY FRIENDS AND FAMILY TO VISIT SAWA
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel had a shuttle to the closest bus station, and the staff was very friendly. The "queen" bed I ordered was really just two twin beds put together; other than this the experience was great. Breakfast was filling and the service was excellent.
Stayed 1 night in Jan 2019

10/10 Excellent

tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Favorite
This place was my favorite of the 4 we stayed at on this trip, it was also the most expensive but not bad at about USD 80 per night. The room was large with a balcony and you could see Mt. Fuji if you stuck your head out a bit. The staff were helpful when needed but not a lot of English, I think they understand some but may be shy in speaking it. I know how that is I feel the same way. The location is a bit far but an easy 10/15 minute walk and they also have a pick up from the JR station. I would highly recommend this place.
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Friendly staff; try to help despite limited English. Shuttle to train station convenient, although it is about 20 minutes walk only. Simple Japanese business hotel perfect for 1 night and has view of Mount Fuji.
Stayed 1 night in Nov 2018

8/10 Good

Dennis E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than Room with a View
Our fourth floor room didn't have a view of Mt Fuji, but the window at the end of the hall did, up close and in it's glory two mornings in a row. Better yet, the window opened for photos without shooting through glass. Our room was roomy for a Japanese hotel and the optional breakfast for 500 yen was a deal, although my wife didn't like the runny scrambled egg and I had to adjust to having soup and salad with my breakfast. Not an ideal menu, but it was served quickly, was convenient since I didn't see any options nearby, and the price can't be beat. Wi-fi was good too. Free shuttle to train/bus station needed to be scheduled and pick-up is not available until 3PM (an inconvenience when you arrive just past noon).
Stayed 2 nights in Nov 2018

10/10 Excellent

SING HUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was fast! Staff was friendly. Convenience store within walking distance. Far from the train station
Stayed 1 night in Aug 2018

4/10 Poor

Jessica, Canada

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
For the amount of money we paid, this hotel was NOT what we expected. Extremely old and out of date, with a bed harder than tatami mats. While breakfast was included, it wasn’t something that I could stomach. Liquid eggs, a plastic-tasting hot dog, a slice of packaged ham, salad, and a spoonful of yogurt. Not worth it.
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

8/10 Good

Moya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Views of Mt Fuji
Good sized room (twin) for Japan, about 600 mts from the train/bus station. They do pickup if you can give them an arrival time and will drop you back to the station in the morning if you book the night before. Breakfast (if you have it included) is basic compared to others we have had. If you don't mind a walk its all fine and you can see Mt Fuji from the end window in the hallway if its visible.
Stayed 1 night in May 2018

10/10 Excellent

Gail, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is very well located with views of Mt Fujitsu and a short walk to the station and restaurants. We appreciated the shuttle service. Very comfortable rooms
Stayed 3 nights in Apr 2018

8/10 Good

Thanetpol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant and comfortable
Welcome coffee is really nice in this cold weather! There is nothing to complain as everything was expected. At corridors of each floor have microwave to warm your food and have free parking for guests.
Response from SAWA HOTEL on 4 Apr,2018
Thank you for staying at SAWA Hotel. We are pleased that you enjoyed your stay. Your review is valuable for us and we hope to see you again in the future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly service, excellent free breakfast & free pick up plus drop off service to station which I was not aware it's on hotels.com website.
Response from SAWA HOTEL on 4 Apr,2018
Thank you for staying at SAWA Hotel. We are very grateful for your valuable comments. We are pleased that you enjoyed your stay. If you come to Japan in the future, we hope to see you again.

10/10 Excellent

HIROSHI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2022

10/10 Excellent

MIKI

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

10/10 Excellent

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2022

6/10 Okay

Matthew

Stayed 1 night in Feb 2022

8/10 Good

Yoko

Liked: Cleanliness, amenities, property conditions & facilities
値段の割に部屋が広い・キッチンあり・照明が明るい
Stayed 2 nights in Jan 2022

6/10 Okay

AMPHON

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2021

10/10 Excellent

HARUO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

8/10 Good

DAISUKE

Stayed 1 night in Oct 2021

8/10 Good

yuji

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

8/10 Good

Hideaki

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
とてもよかった！
徒歩圏内に飲食店、コンビニもあり便利。 朝食はリーズナブルで￥500。そのうえ、量があった。
Stayed 1 night in Oct 2021

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
出張で利用しました。
出張で一泊。 設備などは全体的に古いです。 スタッフさんは皆さん親切で丁寧でした。
Stayed 1 night in Oct 2021

10/10 Excellent

コウタロウ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2021

8/10 Good

TATSUYA

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Liked: Staff & service
山中湖、精進湖の釣りに，素泊まりで利用しました。
Stayed 1 night in Jun 2021

10/10 Excellent

HARUO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
大変素晴らしい
ロケーションが良く富士山が素晴らしい、近くにレストランが沢山あり車がなくてもとても500m以内に何でもあります、ショップはモールがあり必要なものが揃います。
Stayed 4 nights in Jun 2021

10/10 Excellent

etsuko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
初めての富士山
河口湖近くでアクセスも良くリゾートマンションをリノベーションしてできたホテルのようで部屋も広く良い思います。 築年数はそこそこな感じも否めませんが綺麗に清掃もしてあり小さなシンク（元リゾートマンション？）もあるので使い易かったです。コロナ禍のご時世ユニットバスと別にシンクが使えるのは良いと思います。 出発の朝、ホテル入口でてすぐ大きな富士山も見ることができ感動しました！
Stayed 1 night in May 2021

8/10 Good

YUKO

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
おおむね快適でした
富士五湖周辺の登山に利用しました。ロビーや部屋にゆったり感があり、静かでとてもくつろげました。でもコロナ対策で部屋に湯のみがなかったりロビーに飲み放題のコーヒーの紙コップが置いてなかったり、え？という感じはしました。朝食は洋食セットメニューですがボリュームがありました。
Stayed 1 night in Apr 2021

10/10 Excellent

HARUO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
最高です。
最高です。掃除は何も問題ありません、7日宿泊しました朝食が大変美味しかった、スタッフも親切で良かったです、これからも利用させていただきます。ありがとうございました
Stayed 4 nights in Apr 2021

8/10 Good

yoshio

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
ほぼ快適でした
ほぼ快適でした。 ベッド上に、他人の髪の毛がありましたが、他のホテルにも似た様な経験もあり、私の感情に害はなかったのですが、嫌な方もいるでしょうね。 屋上？から富士が見えるとのことでしたが、残念ながら雲がかかっていまして、見えませんでした。　コレは、仕方ありません。 ご参考になられれば幸いです。
Stayed 1 night in Apr 2021