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Reviews of Hampton Inn & Suites Anaheim Garden Grove

3 out of 5
Hampton Inn & Suites Anaheim Garden Grove
11747 Harbor Blvd, Garden Grove, CA

Reviews

8.4

Very good

Rating 10 - Excellent. 545 out of 1000 reviews" "
Rating 8 - Good. 244 out of 1000 reviews" "
Rating 6 - Okay. 99 out of 1000 reviews" "
Rating 4 - Poor. 52 out of 1000 reviews" "
Rating 2 - Terrible. 60 out of 1000 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Roland C

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for Families near Disney and other local fun places. Great location! Near it all.
Stayed 7 nights in Apr 2024

2/10 Terrible

Leslie

Disliked: Staff & service
Stayed 2 nights in Apr 2024

8/10 Good

Dulce

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I didn't like that front desk seemed like a robot no grace or smiles, Bev was in a rush to go over the welcome information as if there was a line behind us. They didn't not ofer help for Disneyland shuttles even though I stated it was our first time there. Although the room was clean we asked for the garbage to be taken out for our 4 day stay and it never was. So our room was good in general.
Stayed 3 nights in Apr 2024

10/10 Excellent

Julian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay ! Great breakfast
Stayed 2 nights in Apr 2024

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

6/10 Okay

Jacob

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Room was fine, but had some screws holding fixtures loose and a stuffy hallway. But close to the park and good price overall.
Stayed 2 nights in Apr 2024

10/10 Excellent

Richard

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very helpful
Stayed 3 nights in Apr 2024

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Rachael on 17 Apr,2024
Thank you for taking the time to provide us with your feedback in regards to your stay with the Hampton Inn & Suites. We are delighted that your stay surpassed your expectations and that your time in the Anaheim Resort area was an exceptional one. We hope to see you soon!

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Property was near Disney which is exactly what I needed and the breakfast in the morning was great
Stayed 1 night in Apr 2024
Response from Rachael on 17 Apr,2024
Thank you for taking the time to provide us with your feedback in regards to your stay with the Hampton Inn & Suites. We are delighted that your stay surpassed your expectations and that your time in the Anaheim Resort area was an exceptional one. We hope to see you soon!

8/10 Good

Steven

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to the place I needed to be. It’s also close to Disney so there are quite a few kids. Parking was a small challenge.
Stayed 3 nights in Apr 2024
Response from Rachael on 17 Apr,2024
Thank you for taking the time to provide us with your feedback in regards to your stay with the Hampton Inn & Suites. We are delighted that your stay surpassed your expectations and that your time in the Anaheim Resort area was an exceptional one. We hope to see you soon!

10/10 Excellent

Brian Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are very nice very clean great place to stay
Stayed 6 nights in Mar 2024
Response from Rachael on 17 Apr,2024
Thank you for taking the time to provide us with your feedback in regards to your stay with the Hampton Inn & Suites. We are delighted that your stay surpassed your expectations and that your time in the Anaheim Resort area was an exceptional one. We hope to see you soon!

10/10 Excellent

Abrianna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Rachael on 17 Apr,2024
Thank you for taking the time to provide us with your feedback in regards to your stay with the Hampton Inn & Suites. We are delighted that your stay surpassed your expectations and that your time in the Anaheim Resort area was an exceptional one. We hope to see you soon!

2/10 Terrible

Melissa

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Left after one night. Paid extra just to leave. Broken bed. Bloody & hairy pillows that front desk staff Valerie refused to replace. Then called me at 1am to say since I was having so many issues I could pack up right then if I didn’t want to be charged. Ah yes… Let me drive the streets of Anaheim to find a new hotel with small kids in tow because you can’t provide clean pillows? Like what? Actually the most absurd hotel stay I’ve ever had. Luckily Expedia was able to refund me due to a lack of communication from management. It’s also $30 a night to park in their completely unsecured parking lot. I’m an annual passholder at Disneyland so stay all over Anaheim and I’ve never had this type of experience anywhere. I’ve never stayed at a hotel that couldn’t provide pillows at any hour, especially if the ones initially provided had BLOOD on them. Management only attempted to reach out days after I’d left the property. Then they tried to charge me for 5 nights of parking even though upon checkout they swore I’d only be charged for the night and as soon as I checked out charges would stop. I’ve still yet to get my deposit back. Totally insane. Avoid at all costs.
Stayed 5 nights in Apr 2024
Response from Rachael on 13 Apr,2024
Thank you for bringing these experiences to our attention and we will make sure that all the necessary departments are informed so we can correct these issues. Thank you for taking the time in letting us know your experiences. We are very sorry that we fell short on providing our Hamptonality that we strive to deliver every day to our guests. These missed opportunities will be used to re-train our staff so they do not happen again. We again apologize for the experiences you encountered and we hope to welcome you back under better circumstances.

8/10 Good

Jina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Heated outdoor pool and hot tub was a plus when traveling with little kids that love playing in pools. The buidling itself was aging. Its a skip hop jump from becoming old. It wasnt as nice as the photo made it look, smaller aisle to walk around in the room. I am not a fan of the barn door to the bathroom. The door doesnt seal/close all the way so it lacks privacy. Our door squeeled very loudly every time we open/close so we felt guilty going in and out of the room. We tried to stay put, we didnt want to disturb other guests. Parking lot is shared by buca de beppos and several other hotels... every day, a car alarm would go off for several hours. It was annoying. The bus stop was very convenient! Breakfast was ok. Its a little cramped to have 4 waffle stations. The kitchen staff were working hard to replenish. We appreciated them very much! Waffles didnt have any fruit. Had whipped cream though. The eggs were ok. Protein was turkey sausage one day and something else another day (ham? Sauage slices). Turkey sausage was not very good. Not kid friendly taste.
Stayed 2 nights in Apr 2024
Response from Rachael on 10 Apr,2024
We are happy to hear that your time with us at the Hampton Inn & Suites was a pleasurable experience for the most part. I am very sorry to hear that you had some issues that stopped you from experiencing our Hamptonality that we strive to deliver. I welcome the opportunity to speak with you via email or via phone so we can speak about your issues. Our service motto emphasizes that you are “100% satisfied. Guaranteed!” and we want to make sure we take care of you.

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They had a really nice variety breakfast. The rooms were comfortable and clean as was the property. Easy to get on the bus for Disneyland. Overall I would stay here again.
Stayed 4 nights in Mar 2024
Response from Rachael on 10 Apr,2024
Thank you for taking the time to provide us with your feedback in regards to your stay with the Hampton Inn & Suites. We are delighted that your stay surpassed your expectations and that your time in the Anaheim Resort area was an exceptional one. We hope to see you soon!

10/10 Excellent

Sergio Eguia Lis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value and quality close to disneyland parks
Stayed 4 nights in Mar 2024
Response from Rachael on 10 Apr,2024
Thank you for taking the time to provide us with your feedback in regards to your stay with the Hampton Inn & Suites. We are delighted that your stay surpassed your expectations and that your time in the Anaheim Resort area was an exceptional one. We hope to see you soon!

10/10 Excellent

Ruben

Liked: Amenities
I liked the location of the property. A lot of great places that are within walking distance, so many great options to choose from. No complaints.
Stayed 4 nights in Mar 2024
Response from Rachael on 10 Apr,2024
Thank you for taking the time to provide us with your feedback in regards to your stay with the Hampton Inn & Suites. We are delighted that your stay surpassed your expectations and that your time in the Anaheim Resort area was an exceptional one. We hope to see you soon!

10/10 Excellent

Lexie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Rachael on 13 Apr,2024
Thank you for taking the time to provide us with your feedback in regards to your stay with the Hampton Inn & Suites. We are delighted that your stay surpassed your expectations and that your time in the Anaheim Resort area was an exceptional one. We hope to see you soon!

4/10 Poor

Michael

Liked: Cleanliness, staff & service
It was nice until we see the final bill with an extra $25/day for parking. Extra $150 is not easy to swallow.
Stayed 4 nights in Mar 2024
Response from Rachael on 10 Apr,2024
We are happy to hear that your time with us at the Hampton Inn & Suites was a pleasurable experience for the most part. I am very sorry to hear that you had some issues that stopped you from experiencing our Hamptonality that we strive to deliver. We appreciate you bringing these items to our attention and we hope to welcome you back again soon under better circumstances.

8/10 Good

Zijin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the cleanliness of the room, but the quilt on the bed was too thick.
Stayed 1 night in Mar 2024
Response from Rachael on 10 Apr,2024
We are happy to hear that your time with us at the Hampton Inn & Suites was a pleasurable experience for the most part. I am very sorry to hear that you had some issues that stopped you from experiencing our Hamptonality that we strive to deliver. I welcome the opportunity to speak with you via email or via phone so we can speak about your issues. Our service motto emphasizes that you are “100% satisfied. Guaranteed!” and we want to make sure we take care of you.

6/10 Okay

Carey

Travelled with family and small children
Liked: Staff & service
Hotel was nice, clean but you can tell it’s dated a bit. Mold in the corner of the bathroom, and the sliding glass door to the patio did not lock. Breakfast was fine each morning, but the fruit was bad each morning. All in all, great for the price. Never been disappointed by a Hampton Inn, and still haven’t.
Stayed 2 nights in Mar 2024
Response from Rachael on 10 Apr,2024
We are happy to hear that your time with us at the Hampton Inn & Suites was a pleasurable experience for the most part. I am very sorry to hear that you had some issues that stopped you from experiencing our Hamptonality that we strive to deliver. I welcome the opportunity to speak with you via email or via phone so we can speak about your issues. Our service motto emphasizes that you are “100% satisfied. Guaranteed!” and we want to make sure we take care of you.

8/10 Good

Kateline

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and spacious room. Some upgrades needed; like the blinds (don’t close all the way so the) and gym needs new equipment.
Stayed 2 nights in Mar 2024
Response from Rachael on 24 Mar,2024
Thank you for bringing these experiences to our attention and we will make sure that all the necessary departments are informed so we can correct these issues. Thank you for taking the time in letting us know your experiences. We are very sorry that we fell short on providing our Hamptonality that we strive to deliver every day to our guests. These missed opportunities will be used to re-train our staff so they do not happen again. We again apologize for the experiences you encountered and we hope to welcome you back under better circumstances.

10/10 Excellent

Timothy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay and the staff were helpful and friendly
Stayed 2 nights in Mar 2024
Response from Rachael on 22 Mar,2024
Thank you for taking the time to provide us with your feedback in regards to your stay with the Hampton Inn & Suites. We are delighted that your stay surpassed your expectations and that your time in the Anaheim Resort area was an exceptional one. We hope to see you soon!

10/10 Excellent

Fabiana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property over all was good I would definitely stay there again😊
Stayed 2 nights in Mar 2024
Response from Rachael on 20 Mar,2024
Thank you for taking the time to provide us with your feedback in regards to your stay with the Hampton Inn & Suites. We are delighted that your stay surpassed your expectations and that your time in the Anaheim Resort area was an exceptional one. We hope to see you soon!

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were so friendly and sent a personal text throughout our stay to check in :) Many Disney themes throughout the lobby and our room; which we loved! Delicious breakfast included! So close to Disney parks and Downtown Disney…only a short drive! Loved the balcony in our room :) We wish the pool was heated as we only had 1 day to enjoy but the hot tub was nice :) Pool area could use more lighting for ambiance and flowers for decor. Our only complaint was that we couldn’t stay longer here! We loved it!
Stayed 2 nights in Mar 2024
Response from Rachael on 20 Mar,2024
Thank you for taking the time to provide us with your feedback in regards to your stay with the Hampton Inn & Suites. We are delighted that your stay surpassed your expectations and that your time in the Anaheim Resort area was an exceptional one. We hope to see you soon!

8/10 Good

Tangwan

Stayed 6 nights in Mar 2024
Response from Rachael on 10 Apr,2024
We are happy to hear that your time with us at the Hampton Inn & Suites was a pleasurable experience for the most part. I am very sorry to hear that you had some issues that stopped you from experiencing our Hamptonality that we strive to deliver. I welcome the opportunity to speak with you via email or via phone so we can speak about your issues. Our service motto emphasizes that you are “100% satisfied. Guaranteed!” and we want to make sure we take care of you.

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff. Quick check in process. Free breakfast and coffee.
Stayed 3 nights in Mar 2024
Response from Rachael on 13 Mar,2024
Thank you for taking the time to provide us with your feedback in regards to your stay with the Hampton Inn & Suites. We are delighted that your stay surpassed your expectations and that your time in the Anaheim Resort area was an exceptional one. We hope to see you soon!

8/10 Good

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was well nice and clean just little small details but the first one is the parking lot you get charged $25 for staying when it says that it was free
Stayed 2 nights in Mar 2024
Response from Rachael on 13 Mar,2024
Thank you for taking the time to provide us with your feedback in regards to your stay with the Hampton Inn & Suites. We are delighted that your stay surpassed your expectations and that your time in the Anaheim Resort area was an exceptional one. We hope to see you soon!

8/10 Good

Francisco

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think her name was Bev, she remembered everyones name and greeted us every time we came in. Breakfast could use better options.
Stayed 3 nights in Mar 2024
Response from Rachael on 13 Mar,2024
We are happy to hear that your time with us at the Hampton Inn & Suites was a pleasurable experience for the most part. I am very sorry to hear that you had some issues that stopped you from experiencing our Hamptonality that we strive to deliver. We appreciate you bringing these items to our attention and we hope to welcome you back again soon under better circumstances.

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was accommodating and friendly. The beds were comfortable and location was convenient.
Stayed 4 nights in Mar 2024
Response from Kim on 8 Mar,2024
Thank you for taking the time to provide us with your feedback in regards to your stay with the Hampton Inn & Suites. We are delighted that your stay surpassed your expectations and that your time in the Anaheim Resort area was an exceptional one. We hope to see you soon!

8/10 Good

Cinthia

Travelled with family
Liked: Staff & service, amenities
The breakfast is good, but all the dryer machine don’t work
Stayed 6 nights in Feb 2024
Response from Kim on 8 Mar,2024
We are happy to hear that your time with us at the Hampton Inn & Suites was a pleasurable experience for the most part. I am very sorry to hear that you had some issues that stopped you from experiencing our Hamptonality that we strive to deliver. We appreciate you bringing these items to our attention and we hope to welcome you back again soon under better circumstances.

10/10 Excellent

FLORENCE

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay while visiting Disneyland park.
Stayed 3 nights in Feb 2024
Response from Rachael on 3 Mar,2024
Thank you for taking the time to provide us with your feedback in regards to your stay with the Hampton Inn & Suites. We are delighted that your stay surpassed your expectations and that your time in the Anaheim Resort area was an exceptional one.

10/10 Excellent

Michael, Manistee

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hampton Inn Garden Grove is a very well kept property with easy checkin. There are several dining options close by, and it is easy to get to Disneyland and the Anaheim Convention Center.
Stayed 4 nights in Feb 2024
Response from Kim on 1 Mar,2024
Thank you for taking the time to provide us with your feedback in regards to your stay with the Hampton Inn & Suites. We are delighted that your stay surpassed your expectations and that your time in the Anaheim Resort area was an exceptional one

10/10 Excellent

Imanuel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here during NAMM convention weekend and it made my entire trip just so seamless. Great location and overall experience. The staff were very kind and helpful throughout the stay. The breakfast was really great! Would definitely stay here again in the future!
Stayed 2 nights in Jan 2024
Response from Hotel Manager on 29 Feb,2024
Imanuel, thank you for sharing your positive experience at Hampton Inn & Suites Anaheim Garden Grove. It's delightful to hear our team members were welcoming and provided top-notch service. We truly appreciate your recognition of the helpfulness of the staff. We are looking forward to your next stay with us.

10/10 Excellent

Kim

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, close to attractions. Breakfast choices were nice and plentiful.
Stayed 2 nights in Dec 2023
Response from Hotel Manager on 29 Feb,2024
Kim, thank you for recognizing the great location and our plentiful breakfast choices of Hampton Inn & Suites Anaheim Garden Grove. We're glad you appreciated it, and we look forward to your next visit.

6/10 Okay

Dennis

Travelled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Overall, This one is very similar to most Hampton Inns. My primary complaint is the room. We stayed in room 312. It had what looked like blood stained fingerprints on the curtain and AC. Sink kept making strange sounds throughout the night and kept my wife up. We closed the drain and the door and used a sound machine, but she was able to hear it over all that noise. We tried to get a different room, but they were overbooked. They offered to replace the curtain, which never happened. I'd probably stay here again if I were able to get a regular room.
Stayed 2 nights in Feb 2024
Response from Hotel Manager on 29 Feb,2024
It's disconcerting to hear about your frustrating experience with certain issues with your rooms. We strive to maintain our facilities in top-notch condition; it's clear we fell short here. It's heartening that our team members were supportive during your room change, yet we understand that didn't rectify the overall issue. We appreciate your feedback and will take it into consideration as we continue to enhance our guest accommodations.

10/10 Excellent

Derek

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, easy walk to the convention center.
Stayed 4 nights in Feb 2024
Response from Hotel Manager on 29 Feb,2024
Thanks for the amazing rating, Derek! We care deeply about the happiness and satisfaction of our guests. We can't wait to see you again soon for another outstanding experience at Hampton Inn & Suites Anaheim Garden Grove!

10/10 Excellent

allan jay pee

Stayed 4 nights in Feb 2024
Response from Rachael on 20 Mar,2024
Thank you for taking the time to provide us with your feedback in regards to your stay with the Hampton Inn & Suites. We are delighted that your stay surpassed your expectations and that your time in the Anaheim Resort area was an exceptional one. We hope to see you soon!

10/10 Excellent

Jolleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly.
Stayed 2 nights in Feb 2024
Response from Hotel Manager on 29 Feb,2024
Jolleen, thank you for giving Hampton Inn & Suites Anaheim Garden Grove a high rating. We cherish your support and look forward to making your next visit even more delightful. Hampton Inn & Suites Anaheim Garden Grove!

6/10 Okay

Maria

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024
Response from Kim on 2 Mar,2024
We are happy to hear that your time with us at the Hampton Inn & Suites was a pleasurable experience for the most part. I am very sorry to hear that you had some issues that stopped you from experiencing our Hamptonality that we strive to deliver. We appreciate you bringing these items to our attention and we hope to welcome you back again soon.

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. Very nice property, Great breakfast. I would recommend this property to families. The kitchenette with bedroom was very spacious and great to have.
Stayed 4 nights in Feb 2024
Response from Kim on 1 Mar,2024
Thank you for taking the time to provide us with your feedback in regards to your stay with the Hampton Inn & Suites. We are delighted that your stay surpassed your expectations and that your time in the Anaheim Resort area was an exceptional one

2/10 Terrible

Katerina

Stayed 1 night in Feb 2024
Response from Rachael on 20 Mar,2024
Thank you for bringing these experiences to our attention and we will make sure that all the necessary departments are informed so we can correct these issues. Thank you for taking the time in letting us know your experiences. We are very sorry that we fell short on providing our Hamptonality that we strive to deliver every day to our guests. These missed opportunities will be used to re-train our staff so they do not happen again. We again apologize for the experiences you encountered and we hope to welcome you back under better circumstances.

10/10 Excellent

Genesis

Liked: Cleanliness, staff & service, property conditions & facilities
n/a
Stayed 2 nights in Feb 2024
Response from Kim on 1 Mar,2024
Thank you for taking the time to provide us with your feedback in regards to your stay with the Hampton Inn & Suites. We are delighted that your stay surpassed your expectations and that your time in the Anaheim Resort area was an exceptional one

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, property is showing a bit of age though. Otherwise loved
Stayed 5 nights in Feb 2024
Response from kim on 1 Mar,2024
Thank you for taking the time to provide us with your feedback in regards to your stay with the Hampton Inn & Suites. We are delighted that your stay surpassed your expectations and that your time in the Anaheim Resort area was an exceptional one

8/10 Good

Sally

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff. Good location for Disney with payable shuttle bus. Noisy with cars and ice cream shack if you’re on the side of the building.
Stayed 3 nights in Feb 2024
Response from Kim on 1 Mar,2024
Thank you for taking the time to provide us with your feedback in regards to your stay with the Hampton Inn & Suites. We are delighted that your stay surpassed your expectations and that your time in the Anaheim Resort area was an exceptional one

10/10 Excellent

Julio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was really clean and also the the breakfast was very good
Stayed 2 nights in Jan 2024
Response from Kim on 1 Mar,2024
Thank you for taking the time to provide us with your feedback in regards to your stay with the Hampton Inn & Suites. We are delighted that your stay surpassed your expectations and that your time in the Anaheim Resort area was an exceptional one

8/10 Good

Melanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first room had an older AC unit. Sad to say that it didn’t work. But as soon as it was reported, they sent someone from maintenance to take a look at it. They weren’t able to get it running correctly. So they let the front desk know that we needed to move rooms. Within minutes someone from the front desk called us about the room change and brought us our new keys. Everything in the new room worked and the stay was great!
Stayed 3 nights in Jan 2024
Response from Kim on 2 Mar,2024
We are happy to hear that your time with us at the Hampton Inn & Suites was a pleasurable experience for the most part. I am very sorry to hear that you had some issues that stopped you from experiencing our Hamptonality that we strive to deliver. We appreciate you bringing these items to our attention and we hope to welcome you back again soon.

10/10 Excellent

Eminent

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Feb 2024
Response from Kim on 1 Mar,2024
Thank you for taking the time to provide us with your feedback in regards to your stay with the Hampton Inn & Suites. We are delighted that your stay surpassed your expectations and that your time in the Anaheim Resort area was an exceptional one

10/10 Excellent

Roberto

Stayed 1 night in Jan 2024
Response from Kim on 1 Mar,2024
Thank you for taking the time to provide us with your feedback in regards to your stay with the Hampton Inn & Suites. We are delighted that your stay surpassed your expectations and that your time in the Anaheim Resort area was an exceptional one

6/10 Okay

Shaquita

Travelled with family, Travelled with family and small children
Great area! Minutes drive to Disneyland and other attractions. Breakfast was great daily. The room on the other hand was a basic suite. The beds were very uncomfortable. When housekeeping came to clean the room it was just to make the beds and replace towels. They did not clean the bathroom or other surfaces. The pool and hot tub were also dirty during our stay. Don’t think I would stay again.
Stayed 3 nights in Jan 2024
Response from Hotel Manager on 29 Feb,2024
We appreciate your feedback, Shaquita. Your experience is not on par with the level of service we're accustomed to sharing with our guests. We will share your comments with our staff and use it as a tool to learn from our mistakes.