Gateside Holidays

While the location of the hotel was great, the room was a little shabby, the bathroom was very small, and the check-in process was not ideal. You should know that this hotel does not have any front desk staff, and if you encounter an issue, prepare to have to make a phone call to a remote staff person. In my case, we were locked out of our room after initially checking in successfully. We called customer service and they were able to help, but I can imagine this would be stressful if you were locked out at say midnight. While it was reasonably priced, I would not recommend this hotel.

Lovely hotel, highly recommended

If you like beer, this is the place to be. There is a fridge full of it in the shower! Not to mention in the restaurant/bar itself. Overall, great location and nice staff. Everything is easily walkable. The breakfast was a section off of the regular restaurant menu with several options, all were good. The only gripe was I booked the Punk Suite, but it wasn't clear that it was a accessible room. The bathroom was setup for a wheelchair user which made the shower and sink inconvenient for my partner and I to use, but its great they have the option for someone that needs it! Probably my fault for not reading carefully. We stayed two nights, and would stay here again.

Friendly staff and so convenient for Edinburgh's highlights.

Lovely apartment in a great location. Right next to the Palace. Located at the opposite end of the royal mile to Edinburgh castle, and not far from all tourist sites and restaurants. It's all uphill from the apartment, but a lovely downhill walk on the way back. 😁 Apartment was lovely and clean, plenty of room for us and a super handy bed/sofa that was easy to use each day. Only issue was we were never sent the door code for entry to the apartment. No-one seemed to reply on the info@abbeystrandapartments.com email address. Called twice and was told something about the company being bought out. Super helpful lady on the phone who then sent us the door code. That came from reception@oldtownchambers.com email address. Who knows who's running it. Great weekend break in a great apartment. Admin was rubbish though. As always, saved by the lovely friendly staff on the phone.