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Crossroads Inn & Suites

2.5 star property
Hotel with free breakfast, a short walk to Ripley's Aquarium of the Smokies

Choose dates to view prices

Photo gallery for Crossroads Inn & Suites

Seasonal outdoor pool
Premium bedding, desk, blackout curtains, iron/ironing board
Premium bedding, desk, blackout curtains, iron/ironing board
Premium bedding, desk, blackout curtains, iron/ironing board
Premium bedding, desk, blackout curtains, iron/ironing board
Located minutes from Anakeesta and SkyPark, Crossroads Inn & Suites offers a free self-serve breakfast and lobby fireplace. Enjoy a seasonal outdoor pool, children's pool, gym, and laundry facilities. Attentive staff enhance your stay, and free WiFi keeps you connected.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Pool
  • Laundry
  • Air conditioning
The current price is S$105
includes taxes & fees
15 Sept - 16 Sept

Room options

Check availability for these dates

Tonight

Sep 14 - Sep 15
Check availability for tonight Sep 14 - Sep 15

Tomorrow

Sep 15 - Sep 16
Check availability for tomorrow Sep 15 - Sep 16
Available filters for rooms
Showing 11 of 11 rooms

View all photos for Standard Room, 2 Queen Beds

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(130 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Seasonal Fireplace)

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed (Seasonal Fireplace)

7.6 out of 10
Good
(12 reviews)

Highlights

Fireplace
Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Jetted Tub

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Jetted Tub

8.2 out of 10
Very good
(10 reviews)

Highlights

Separate sitting area
Fireplace
Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Separate bedroom
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Fireplace

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Fireplace

7.6 out of 10
Good
(7 reviews)

Highlights

Fireplace
Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Fireplace

Premium bedding, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Fireplace

8.8 out of 10
Excellent
(16 reviews)

Highlights

Fireplace
Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms

Premium bedding, desk, blackout curtains, iron/ironing board

Apartment, 2 Bedrooms

8.0 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
2 bedrooms
Blackout curtains
Premium bedding
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(31 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Fireplace, Jetted Tub

Premium bedding, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Fireplace, Jetted Tub

8.6 out of 10
Excellent
(19 reviews)

Highlights

Fireplace
Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for LOFT room ,1 king bed with jetted tub

Premium bedding, desk, blackout curtains, iron/ironing board

LOFT room ,1 king bed with jetted tub

8.2 out of 10
Very good
(18 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

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About the area

Downtown Gatlinburg, a neighbourhood in Gatlinburg, is home to Crossroads Inn & Suites. Dolly Parton's Stampede Dinner Attraction and Titanic Museum are cultural highlights, and some of the area's activities can be experienced at SkyPark and Ober Gatlinburg Ski Resort and Amusement Park. Ripley's Aquarium of the Smokies and Anakeesta are not to be missed. Spend some time exploring the area's activities, including skiing and snowboarding. Guests love the hotel's location for the sightseeing.
Visit our Gatlinburg travel guideOpens in a new window
Map
Gatlinburg, TN

What's nearby

  • Ripley's Aquarium of the Smokies - 4 min walk - 0.4 km
  • Anakeesta - 5 min walk - 0.4 km
  • SkyPark - 12 min walk - 1.0 km
  • Gatlinburg Space Needle - 12 min walk - 1.0 km
  • Gatlinburg Convention Center - 13 min walk - 1.2 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 67 min drive

Restaurants

  • ‪Pancake Pantry - ‬8 min walk
  • ‪Donut Friar - ‬9 min walk
  • ‪Ole Red - ‬3 min walk
  • ‪Fannie Farkle's Family Fun Parlor - ‬10 min walk
  • ‪Subway - ‬7 min walk

About this property

Crossroads Inn & Suites

Hotel near Anakeesta
Close to Ripley's Aquarium of the Smokies and SkyPark, Crossroads Inn & Suites provides free self-service breakfast, laundry facilities and a fireplace in reception. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • A seasonal outdoor pool and a children's pool
  • Free self-parking
  • A vending machine, a TV in reception and coffee/tea in reception
  • A 24-hour front desk and a lift
  • Guest reviews give top marks for the breakfast, helpful staff and location
Room features
All 78 rooms feature comforts such as premium bedding and air conditioning, in addition to perks such as free WiFi. Guest reviews highly rate the cleanliness rooms at the property.
Other amenities include:
  • Shower/bath combinations, free toiletries and hairdryers
  • 55-inch flat-screen TVs with premium channels
  • Fridges, microwaves and coffee/tea makers

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking (max 1 space per unit)
  • Onsite parking includes off-street options

Food and drink

  • Free self-serve breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Children's pool
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 4 floors
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for USD 10.0 per stay

Payment types at the property

Important information

Optional extras

  • Crib (infant bed) fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from April to September
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Crossroads
Best Western Crossroads Gatlinburg
Best Western Crossroads Inn
Best Western Crossroads Inn Gatlinburg
Crossroads Inn Gatlinburg
Crossroads Gatlinburg
Best Western Crossroads Hotel Gatlinburg

Frequently asked questions

Does Crossroads Inn & Suites have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool.

How much does it cost to stay at Crossroads Inn & Suites?

As of 14 Sept, 2025, prices found for a 1-night stay for 2 adults at Crossroads Inn & Suites on 15 Sept, 2025 start from S$104.57, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crossroads Inn & Suites pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Crossroads Inn & Suites?

Self-parking is free at this property.

What time is check-in at Crossroads Inn & Suites?

Check-in start time: 4:00 PM; check-in end time: 11:00 PM.

What time is check-out at Crossroads Inn & Suites?

Checkout is at 11 AM.

Where is Crossroads Inn & Suites located?

Located in Downtown Gatlinburg, this hotel is within a 10-minute walk of Traffic Light #3, Ripley's Aquarium of the Smokies and Anakeesta. SkyPark and Gatlinburg Space Needle are also within 15 minutes.

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Reviews

Crossroads Inn & Suites Reviews

8.6

Excellent

8.6

Cleanliness

8.0

Location

8.8

Staff & service

8.2

Eco-friendliness

8.0

Property conditions & facilities
Rating 10 - Excellent. 705 out of 1351 reviews
Rating 8 - Good. 388 out of 1351 reviews
Rating 6 - Okay. 159 out of 1351 reviews
Rating 4 - Poor. 59 out of 1351 reviews
Rating 2 - Terrible. 40 out of 1351 reviews

Reviews

10/10 Excellent

Shelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and staff was friendly and helpful!
Stayed 5 nights in Sep 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and was clean.
Stayed 3 nights in Jul 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and the staff at check in was willing to help and very professional. Easy walking to all of the sites and restaurants. Great place to stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly ,clean, and nice room
Stayed 2 nights in Sep 2025

10/10 Excellent

Sara Nuehring

Very nice room. Very good breakfast
Stayed 3 nights in Aug 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ease of access, good amenities, walkable to downtown. Great staff, very welcoming.
Stayed 3 nights in Aug 2025

8/10 Good

Glenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 4 nights in Jul 2025

10/10 Excellent

Sopheap

Liked: Cleanliness, staff & service, property conditions & facilities
Overall excellent
Stayed 2 nights in Aug 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great,affordable place to stay while visiting Gatlinburg!Within walking distance from most attractions..
Stayed 1 night in Jul 2025

10/10 Excellent

Shad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is within walking distance of the strip. Nice rooms, nice breakfast every day, and the employees are friendly and helpful.
Stayed 4 nights in Aug 2025

10/10 Excellent

Yesenia

Liked: Cleanliness, property conditions & facilities
We enjoyed our stay and it was kid friendly. Walkable to all the dining and shopping options close by. Kids enjoyed time at the pool after a long day of walking. Parking was a bit tight but we were able to get a parking spot every day.
Stayed 2 nights in Aug 2025

10/10 Excellent

Sherri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked that it was clean and staff was friendly, alot of the attractions where within walking distance, specially the Hillbilly Golf, our 10 years old twin grandchildren love going here. This was our second time staying at Crossroad Inn, we stayed two years ago and just days ago, this will be were we stay when we come back aging.Thanks for making this place our favorite.
Stayed 4 nights in Aug 2025

10/10 Excellent

Cindy

It was ok
Stayed 1 night in Sep 2025

8/10 Good

Lina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo el personal fue muy amable, preocupados por el huésped, la habitación limpia , Alisha increíble 💕
Stayed 2 nights in Jul 2025

10/10 Excellent

Cindee

Nice property, well situated for local attractions and restaurants
Stayed 4 nights in Jun 2025

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean, nice breakfast. Staff were very nice.
Stayed 1 night in Jul 2025

6/10 Okay

jeff

Liked: Staff & service
There was some mold on the bathroom wall in the corner and some black funk around the tub. The room was fairly clean. Good breakfast and great location. Good parking.
Stayed 3 nights in Aug 2025

6/10 Okay

Angela

Liked: Staff & service, amenities
It was decent for what we paid. Still doing remodeling to the place. Breakfast was good and staff friendly. Had to leave a day early for family emergency
Stayed 2 nights in Sep 2025

8/10 Good

alayna

Liked: Cleanliness, staff & service, property conditions & facilities
The room was really nice, location was good and quite, the bathroom was okay, the toilet sometimes had issues
Stayed 3 nights in Jul 2025

8/10 Good

Justin

Liked: Cleanliness, amenities, property conditions & facilities
Hot breakfast and staff was really nice and helpful
Stayed 3 nights in Jul 2025

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good. Hotel was quiet and clean. Lots of tv options
Stayed 2 nights in Aug 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service
Close walking distance to several stores.
Stayed 1 night in Aug 2025

8/10 Good

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location!

Great location, clean rooms, friendly people, good breakfast.
Stayed 3 nights in May 2025

6/10 Okay

Darlin

Liked: Cleanliness, staff & service, amenities
Staff was really nice and helpful. Lady at the front desk was able to accommodate us and change rooms. Everything was good. Room was clean but smelled like old carpet. Breakfast was ok. Definitely appreciate helpfulness of all staff there. Really appreciated a call confirming stay prior to arrival.
View from room
View from room
Stayed 2 nights in Aug 2025

10/10 Excellent

Elaine

Liked: Amenities, property conditions & facilities
Everything was amazing! Will be staying here again!. Quiet but in the heart of the excitement! Clean well updated rooms. Great pool. Breakfast was the only downfall. Could use some more options
Stayed 3 nights in Aug 2025