Holiday Inn Express Gatlinburg Downtown by IHG

Property class: 2.5

Choose dates to view prices

Close to Gatlinburg Convention Center and Gatlinburg SkyPark, Holiday Inn Express Gatlinburg Downtown by IHG provides a free breakfast buffet, an arcade/games room and laundry facilities. Free in-room WiFi is available to all guests, along with a fireplace in reception and a business centre.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
The current price is S$229
includes taxes & fees
27 Sept - 28 Sept

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Standard Room

A hotel room with a large bed, a desk, a chair, an air conditioner, and a window with blinds.

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed (LEISURE)

A hotel room with a bed, bedside table, nightstand, and a seating area with a table.

Standard Room, 1 King Bed (LEISURE)

9.4 out of 10
Exceptional
(26 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

A hotel room with a large bed, a desk with a chair, a small table, a sofa, and a lamp.

Standard Room, 1 King Bed, Accessible (Accessible Tub)

9.8 out of 10
Exceptional
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

A hotel room with a bed, desk, chair, television, microwave, and coffee maker.

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk, a refrigerator, and a window with a view.

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(90 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication)

A hotel room with two beds, a desk, a refrigerator, and a window with a view.

Standard Room, 2 Queen Beds, Accessible (Communication)

9.2 out of 10
Wonderful
(21 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

A hotel room with a bed, a desk, a chair, a microwave, and a refrigerator.

Suite, 2 Queen Beds

9.4 out of 10
Exceptional
(18 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

A hotel room with a large bed, a desk with a chair, a small kitchenette, and a TV.

Suite, 1 King Bed

9.2 out of 10
Wonderful
(17 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communication)

A hotel room with a bed, bedside table, nightstand, and a seating area with a table.

Suite, 1 King Bed, Accessible (Communication)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Accessible Tub)

A hotel room with a bed, bedside table, nightstand, and a seating area with a table.

Suite, 1 King Bed, Accessible (Accessible Tub)

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication)

A hotel room with a large bed, a desk with a chair, a television, a microwave, and a coffee maker.

Standard Room, 1 King Bed, Accessible (Communication)

9.8 out of 10
Exceptional
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Accessible Tub)

A hotel room with a bed, bedside table, nightstand, and a seating area with a table.

Suite, 2 Queen Beds, Accessible (Accessible Tub)

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)

A hotel room with a large bed, a desk with a chair, a small table, a sofa, and a lamp.

Suite, 1 King Bed, Accessible (Roll-In Shower)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
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About the area

Located in Gatlinburg, Holiday Inn Express Gatlinburg Downtown by IHG is in a shopping district and near theme parks. The area's natural beauty can be seen at Great Smoky Mountains National Park and The Ripken Experience - Pigeon Forge, while Dolly Parton's Stampede Dinner Attraction and Titanic Museum are cultural highlights. Gatlinburg SkyPark and Ripley's Aquarium of the Smokies are not to be missed. Take the opportunity to explore the area for water adventures such as fishing and other activities like skiing. Visit our Gatlinburg travel guide
Map
322 Historic Nature Trail, Gatlinburg, TN, 37738

What's nearby

  • A building with a stone facade, a green entrance, and flags.
    Gatlinburg Convention Center
    3 min walk - 0.3 km
  • A park with a playground, a tall tower, and buildings in the background.
    Gatlinburg Space Needle
    6 min walk - 0.6 km
  • Ripley's Believe It or Not! sign, a red vintage car, and a treehouse-like structure.
    Ripley's Believe It Or Not Museum
    6 min walk - 0.6 km
  • A rustic outdoor seating area with wooden chairs and tables, American flags, and a stage for live music.
    Ole Smoky Moonshine Distillery
    6 min walk - 0.6 km
  • A town nestled in a valley with autumn-colored trees, surrounded by mountains.
    Gatlinburg SkyPark
    8 min walk - 0.7 km

Getting around

  • Alcoa - Knoxville Airport (TYS)
    70 min drive

Restaurants

  • Ole Smoky Distillery
    6 min walk
  • Sugarlands Distilling Co.
    7 min walk
  • Puckers Sports Bar
    8 min walk
  • Loco Burro Fresh Mex Cantina
    8 min walk
  • Mellow Mushroom
    7 min walk

About this property

Holiday Inn Express Gatlinburg Downtown by IHG

  • Hotel near Great Smoky Mountains National Park
  • Close to Gatlinburg Convention Center and Gatlinburg SkyPark, Holiday Inn Express Gatlinburg Downtown by IHG provides a free breakfast buffet, an arcade/games room and laundry facilities. In addition to a fireplace in reception and a business centre, guests can connect to free in-room WiFi.
  • You'll also find perks such as:
    • An indoor pool, along with sunloungers and a splash pad
    • Free self-parking
    • A local area shuttle, ATM/banking services and smoke-free property
    • A gift shop, a computer station and a 24-hour front desk
    • Guest reviews speak highly of the helpful staff and location
  • Room features
  • All 113 rooms boast comforts such as air conditioning and separate sitting areas, in addition to thoughtful touches such as free WiFi and safes.
  • Other amenities include:
    • Bathrooms with free toiletries and hairdryers
    • Flat-screen TVs with cable channels
    • Separate sitting areas, microwaves and free infant beds

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9.0 out of 10, Wonderful, 2,456 reviews
The price is S$170
includes taxes & fees
27 Sept - 28 Sept
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Indoor pool
  • Splash pad
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli
  • Splash pad

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Front entrance ramp
  • Lift (229 centimetre wide door)
  • Pool access ramp on site
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Built in 2016
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 4:00 PM

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 21

Check-out

Check-out before 11 AM

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Free cots are available on request at the property

Payment types at the property

American ExpressDiners ClubDiscoverJCB InternationalMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 22.55 per accommodation, per night.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector

We should mention

Pool access available from 10:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Holiday Inn Express Gatlinburg Downtown by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 10:00 AM to 10:00 PM.

How much does it cost to stay at Holiday Inn Express Gatlinburg Downtown by IHG?

As of 20 Sept, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express Gatlinburg Downtown by IHG on 27 Sept, 2026 start from S$229, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Express Gatlinburg Downtown by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn Express Gatlinburg Downtown by IHG?

Self-parking is free at this property.

What time is check-in at Holiday Inn Express Gatlinburg Downtown by IHG?

Check-in begins at 4:00 PM. Late check-in is available during limited hours.

What time is check-out at Holiday Inn Express Gatlinburg Downtown by IHG?

Checkout is at 11 AM.

Where is Holiday Inn Express Gatlinburg Downtown by IHG located?

Situated in a shopping district, this hotel is within a 10-minute walk of Gatlinburg Convention Center and Gatlinburg SkyPark. Great Smoky Mountains National Park and Ripley's Aquarium of the Smokies are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Express Gatlinburg Downtown by IHG Reviews

9.2

Wonderful

9.4

Cleanliness

9.2

Amenities

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 706 out of 1002 reviews
Rating 8 - Good. 188 out of 1002 reviews
Rating 6 - Okay. 51 out of 1002 reviews
Rating 4 - Poor. 26 out of 1002 reviews
Rating 2 - Terrible. 31 out of 1002 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly and great stay
Stayed 4 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the location and the friendly staff
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel great staff. Great place to stay on Gatlinburg close to everything 👌 excellent staff awesome breakfast 👌 100 % recommend
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great breakfast, nice pool area for younger kids.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, friendly staff at reception, clean and spacious rooms, and an excellent breakfast. I would definitely stay again.
Stayed 4 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, comfortable rooms, helpfull staff, nice pool.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, breakfast options were great! Waterpark was definitely a PLUS! Being close to town was great no need to drive walking distance to the town
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for walking downtown
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay when we visited the Smokey mountains. Hiked during the day and then the kids loved playing at the water park in the evening.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Spacious room, clean, helpful staff, good hot breakfast, walking distance to downtown Gaitlinburg. Highly recommend.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Breakfast was great. Parking ok . Staff were friendly .
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful and clean. The room setup was great and had a large bathroom. The waterpark was fantastic and my kids loved it. The included breakfast was fantastic and had plenty to choose from. The staff were always friendly and accommodating.
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
It was nice and clean. The staff was very kind and helpful. I think the Hotel could use a little updating and I personally would have liked Bacon as a breakfast choice but it was a nice stay. And it was quiet.
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean staff were great and the kids loved the pool area
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean and the staff was very friendly. There was also plenty of parking! Probably the only complaint I have was the low water pressure and lack of a hot tub in the pool area. The entire pool area seemed to be for kids, with the water slides and other water features, a hot tub would have been a nice place to relax after walking around gatlinburg all day!
Stayed 5 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was really good with many options. Parking was comfortable and is not charged as an extra. The rooms were impeccable. The only thing is that it took us some time to do check in because there was no one at the reception.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice basic breakfast with fresh hot food with plenty to choose from.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is GREAT. Property is well taken care of. Room was clean. Breakfast was fantastic.
Stayed 2 nights in Jun 2026
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Staff & service, amenities
No place to relax, pool In the basement which was for kids, and we were charged three times on our credit card for charges that should not have been there and the manager was hard to get through to. Will not return to this hotel or Gatlinburg. It is a tourist trap.
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and me love this place ❤️❤️❤️❤️
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for kids!! Nice, clean, and friendly staff!!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
stay was great. beds were comfy. breakfast was delicious. pool was great for the kids. carpets do need a deep clean ours in our room was pretty dirty and the walls could use a scrub. but besides that is was very clean, great stay, some staff were friendly, nice location to walk to downtown.
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our children loved the indoor water slides! That was one of the main reasons we booked, and I’m so glad we did! We also liked how close the hotel is to downtown Gatlinburg. We walked downtown in under 5 minutes.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and service
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Staff , very helpful . We had a blast ! Thanks in advance !
Stayed 3 nights in Jul 2026