SureStay Plus Hotel by Best Western Gatlinburg

Riverfront hotel with free breakfast and seasonal outdoor pool

Choose dates to view prices

Where to?

Dates

September 2025

October 2025

Desk, laptop workspace, blackout curtains, iron/ironing board

SureStay Plus Hotel by Best Western Gatlinburg offers convenience and comfort. Guests enjoy free continental breakfast, business center access, and complimentary coffee and tea in the lobby. The attentive staff consistently earns praise for their helpful service.

Very good

Popular amenities

24/7 front desk
Pool
Air conditioning
Parking included
Free WiFi

includes taxes & fees

28 Sept - 29 Sept

Room options

Check availability for these dates

Tonight

Sep 23 - Sep 24

Tomorrow

Sep 24 - Sep 25

All rooms

1 bed

2 beds

Showing 6 of 6 rooms

Standard Room, 2 Queen Beds, Balcony, River View

Excellent

Highlights

Balcony

Air conditioning

Heating

Fridge

LED TV

Blackout curtains

Hairdryer

Shower/bath combination

Sleeps 4
2 Queen Beds

Suite, 2 Queen Beds, Balcony, River View (with Sofabed)

Very good

Highlights

Balcony

Separate sitting area

Air conditioning

Heating

Fridge

Dining table

LED TV

Sofa bed

Sleeps 6
2 Queen Beds

Standard Room, 1 King Bed, Balcony, River View

Good

Highlights

Balcony

Air conditioning

Heating

Fridge

LED TV

Blackout curtains

Hairdryer

Shower/bath combination

Sleeps 2
1 King Bed

Standard Room, 1 King Bed, Accessible, Balcony

Very good

Highlights

Balcony

Air conditioning

Heating

Mini-fridge

LED TV

Blackout curtains

Private bathroom

Hairdryer

Sleeps 2
1 King Bed

Suite, 1 King Bed, Accessible, Balcony (with Sofabed)

Very good

Highlights

Balcony

Separate sitting area

Air conditioning

Heating

Mini-fridge

Dining table

LED TV

Sofa bed

Sleeps 4
1 King Bed

Suite, 1 King Bed, Balcony, River View (with Sofabed)

Excellent

Highlights

Balcony

Separate sitting area

Air conditioning

Heating

Fridge

Dining table

LED TV

Sofa bed

Sleeps 4
1 King Bed

About the area

Located in Downtown Gatlinburg, a neighbourhood in Gatlinburg, SureStay Plus Hotel by Best Western Gatlinburg is in the mountains and on a river. SkyPark and Ober Gatlinburg Ski Resort and Amusement Park are worth exploring if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Gatlinburg Space Needle and Ripley's Aquarium of the Smokies. WonderWorks and Dollywood are not to be missed. Spend some time exploring the area's activities, including skiing.

Visit our Gatlinburg travel guide

218 Ski Mountain Road, Gatlinburg, TN, 37738

What's nearby

Gatlinburg Convention Center - 9 min walk - 0.8 km
Gatlinburg Space Needle - 10 min walk - 0.9 km
SkyPark - 10 min walk - 0.9 km
Ripley's Aquarium of the Smokies - 18 min walk - 1.5 km
Ober Gatlinburg Ski Resort and Amusement Park - 6 min drive - 3.6 km

Getting around

Alcoa - Knoxville Airport (TYS) - 68 min drive

Restaurants

‪Ole Smoky Distillery - ‬11 min walk
‪Sugarlands Distilling Co. - ‬11 min walk
‪Loco Burro Fresh Mex Cantina - ‬13 min walk
‪Puckers Sports Bar - ‬12 min walk
‪Mellow Mushroom - ‬10 min walk

About this property

SureStay Plus Hotel by Best Western Gatlinburg

Hotel near Gatlinburg Space Needle

Located close to SkyPark and Ripley's Aquarium of the Smokies, SureStay Plus Hotel by Best Western Gatlinburg provides a free breakfast buffet and a business centre. Guests can connect to free in-room WiFi.

You'll also find perks such as:

A seasonal outdoor pool, along with sunloungers
Free self-parking
A vending machine, coffee/tea in reception and a lift
A TV in reception and a 24-hour front desk
Guest reviews give top marks for the breakfast, helpful staff and location

Room features

All 52 rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to perks such as free WiFi and desk chairs. Guest reviews highly rate the cleanliness, size rooms at the property.

Other conveniences in all rooms include:

Bathrooms with shower/bath combinations and hairdryers
44-inch LED TVs with cable channels
Balconies, mini fridges and microwaves

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free self parking on site
Limited on-site parking
Wheelchair-accessible parking available
Onsite parking includes off-street options

Food and drink

Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
Coffee and tea in common areas

Things to do

Seasonal outdoor pool
TV in common areas

Family friendly

In-room microwave
Mini-fridge
Seasonal outdoor pool

Conveniences

24-hour front desk
Vending machine

Guest services

Change of bedsheets (on request)
Housekeeping (on request)

Business services

Business centre

Outdoors

In a national park
In the mountains
On a river
Pool loungers

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Lever door handles
Lift
Pool hoist on site
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk

7 floors
Designated smoking areas (fines apply)

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

44-inch LED TV with cable channels

Food and drink

Coffee/tea maker
Microwave
Mini-fridge

Access via exterior corridors
Air conditioning
Desk
Desk chair
Free local calls
Heating
Iron/ironing board
Laptop workspace
Phone

Policies

Check-in

Check-in time starts at 3 PM

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The seasonal pool will be open from May to September

Pool access available from 8:00 AM to 10:00 PM

Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Family America Gatlinburg

Family Inns

Family Inns America Gatlinburg

Travelodge Inn Gatlinburg River

Travelodge Inn River

Travelodge Gatlinburg River

Travelodge River

SureStay Plus Hotel Best Western Gatlinburg

SureStay Plus Best Western Gatlinburg

Surestay Plus By Gatlinburg

SureStay Plus Hotel by Best Western Gatlinburg Hotel

SureStay Plus Hotel by Best Western Gatlinburg Gatlinburg

SureStay Plus Hotel by Best Western Gatlinburg Hotel Gatlinburg

Frequently asked questions

Does SureStay Plus Hotel by Best Western Gatlinburg have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 8:00 AM to 10:00 PM.

How much does it cost to stay at SureStay Plus Hotel by Best Western Gatlinburg?

As of 23 Sept, 2025, prices found for a 1-night stay for 2 adults at SureStay Plus Hotel by Best Western Gatlinburg on 28 Sept, 2025 start from S$80.03, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is SureStay Plus Hotel by Best Western Gatlinburg pet-friendly?

No, pets are not allowed at this property.

How much is parking at SureStay Plus Hotel by Best Western Gatlinburg?

Self-parking is free at this property.

What time is check-in at SureStay Plus Hotel by Best Western Gatlinburg?

Check-in begins at 3 PM. Late check-in is available during limited hours.

What time is check-out at SureStay Plus Hotel by Best Western Gatlinburg?

Checkout is at 11 AM.

Where is SureStay Plus Hotel by Best Western Gatlinburg located?

Located in Downtown Gatlinburg, this hotel is within a 15-minute walk of Gatlinburg Space Needle and SkyPark. Ripley's Aquarium of the Smokies and Ober Gatlinburg Ski Resort and Amusement Park are also within 3 mi (5 km).

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SureStay Plus Hotel by Best Western Gatlinburg

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Photo gallery for SureStay Plus Hotel by Best Western Gatlinburg

Reviews

Popular amenities

Room options

Check availability for these dates

Tonight

Tomorrow

View all photos for Standard Room, 2 Queen Beds, Balcony, River View

Standard Room, 2 Queen Beds, Balcony, River View

Highlights

View all photos for Suite, 2 Queen Beds, Balcony, River View (with Sofabed)

Suite, 2 Queen Beds, Balcony, River View (with Sofabed)

Highlights

View all photos for Standard Room, 1 King Bed, Balcony, River View

Standard Room, 1 King Bed, Balcony, River View

Highlights

View all photos for Standard Room, 1 King Bed, Accessible, Balcony

Standard Room, 1 King Bed, Accessible, Balcony

Highlights

View all photos for Suite, 1 King Bed, Accessible, Balcony (with Sofabed)

Suite, 1 King Bed, Accessible, Balcony (with Sofabed)

Highlights

View all photos for Suite, 1 King Bed, Balcony, River View (with Sofabed)

Suite, 1 King Bed, Balcony, River View (with Sofabed)

Highlights

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About the area

What's nearby

Getting around

Restaurants

About this property

SureStay Plus Hotel by Best Western Gatlinburg

Property amenities

Internet

Parking and transport

Food and drink

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Payment types at the property

Important information

You need to know

We should mention

Property is also known as

Frequently asked questions

Have a question?

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