Steigenberger, Gazirat Waraq Al Hadar hotels

"Exceptional staff and service "

"If you were debating between this hotel and the Mena across the street, do not hesitate and book this one not only is it a quarter of the price everyone there is super helpful and you can just walk over to the Mena. We did it two nights in a row and felt comfortable doing so. The staff was able to get us a ride everywhere and helped with everything!"

"Good "

"We had an upgrade to executive suites, with breakfast and dinner inclusive. Room cleaning was done regularly. The female head of the executive suites was ver polite and supportive. "

"Thank you "

"It was so good service!"

"Hassle free. Good breakfast, extraordinary location and got front seats to Pyramids, and was supportive of late checkout "

"Every request catered for swiftly. Staff friendly and helpful. Bed so comfortable and every area of the lovely hotel clean. "

"I had a wonderful stay at this hotel and highly recommend it for its excellent service and central location. The staff is incredibly helpful and always available when you need assistance. However, I suggest adding more front desk staff to streamline the check-in process, as it took over an hour, which was inconvenient after a tiring day of travel. The breakfast buffet is fantastic, priced at around $20 per adult, and offers a great variety. A special shout-out to Samah Zaki in the breakfast area—she greeted us with a warm, charming smile, helped us find seating, and ensured we were well taken care of. Her kindness, humor, and caring nature truly brightened our mornings, and my wife adored her. Samah deserves a promotion for her outstanding service! The hotel’s location is perfect, with easy access to taxis and Uber, making it ideal for exploring the area. The rooms are comfortable, though minor maintenance issues, like a faulty water kettle and a burnt-out bathroom light, needed attention. The staff promptly resolved both issues, which we appreciated. Overall, this is a great place to stay, and I’d recommend it to anyone visiting the area."