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Reviews of Apartinfo Chmielna Park Apartments

3.5 out of 5
Apartinfo Chmielna Park Apartments
Chmielna 70, Gdansk

Reviews

8.2

Very good

Rating 10 - Excellent. 61 out of 171 reviews" "
Rating 8 - Good. 71 out of 171 reviews" "
Rating 6 - Okay. 26 out of 171 reviews" "
Rating 4 - Poor. 8 out of 171 reviews" "
Rating 2 - Terrible. 5 out of 171 reviews" "

8.4/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

Zach

Business traveller
Liked: Cleanliness, room comfort
The apartment was a decent stay, and located close enough to Old Town to walk, and that part of our stay was good. I was disappointed that they didn’t provide enough toiletries for our week stay, and when asked, they said they wouldn’t restock. There weren’t any backup toilet paper rolls, so we had 2 small rolls for a week (2 bathrooms in the apartment).
Stayed 6 nights in Nov 2023

10/10 Excellent

Kirsty

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Bright, clean apartment in fantastic location, with grocery and great dining options in the neighborhood. Apartment had good basic amenities and the building was quiet. Old town and transport network a few minutes walk away.
Stayed 7 nights in May 2023

10/10 Excellent

Leon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Happy
Fantastic place , with great location , clean rooms
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2019

6/10 Okay

Verified traveller

Stayed 3 nights in Nov 2019

2/10 Terrible

Verified traveller

Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Was a lovely apartment.could do with some air conditioning tho very warm at night.overall would stay again
Stayed 3 nights in Oct 2019

6/10 Okay

Verified traveller

Travelled with partner
The apparent was clem and nicely layed out but the bed is very uncomfortable as the mattress are very thin and ended up with severe back pain there was no toaster or microwave there
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and great value, perfectly clean. A great place to stay!
Stayed 2 nights in Sep 2019

2/10 Terrible

Bissera

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful!
Awful! - 25% ‘tourist’ tax out of the blue - 50% deposit to be returned a week after we left - required to sign a contract written in Polish only - non-existent service - grumpy, unhelpful staff - threats when questions asked - no soap, shampoo anything - linen covering 80% of bed Hotels.com should also take responsibility for such a scam. I am waiting for a refund and apology from both.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Stayed 1 night in May 2019

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect apartment for a short city break
Beautifully clean apartment, smooth pick up and check in. Excellent location, less than 10 minutes walk to the Main Street. A couple of really good restaurants in the same block.
Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean space, very good location. Secure building and walking distance to old town and main sights.
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only found difficulty with finding/reporting to officially check in. However keys were left so no problem during stay. Lovely place and walking distance to old town. Highly recommend.
Stayed 2 nights in Jan 2019

4/10 Poor

Aron

Liked: Cleanliness
Disliked: Staff & service
Bad service, rooms ok.
We booked a room with terrace and yes, there were doors to the terrace from our apartment, but they were locked and no key in the apartment. I asked them several times to come and unlock them or give us another apartment, but they never did anything about it. I had to call them repeatedly on different numbers just to get in touch with them as they did not pick up the phone or answer text messages on the numbers they provide on the website or at check-in. Also, when we paid for the cleaning fee, tourist tax etc at check-in with cash, because they said they only took cash for these mandatory services, they did not have change, so we basically had to pay almost 30zl extra as we did not have the exact amount they requested and they never gave us back the money. The room itself was nice and is in a good location, but as all the doors and windows required a key, which they could not provide, we were left with one exit, the main door, which is presumably a violation of the fire codes. So if you want to be in a good location, with a room that looks like these pictures with paper thin walls, where if you talk at normal level, the people next door hear your every word, and fancy living in a potential death trap and pay extra for services never rendered and where the staff you'll encounter have zero interest in helping you with getting what you've paid for and they've promised, press: Book now! If not, find somewhere better. Should be easy enough in Gdansk.
Stayed 3 nights in Dec 2018

2/10 Terrible

Verified traveller

Disliked: Staff & service, room comfort
The property was not acceptable for 55yr old people u would have to climb on furniture which acted as steps to
Stayed 4 nights in Oct 2018

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big apartment near the old town
Accomodation was modern quiet, securr and close to the centre.
Stayed 3 nights in Sep 2018

6/10 Okay

john, Bristol UK

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Modern but cheap accommodation with zero upkeep.
Pros- *walking distance to town centre *good local cafes and minimarts *quiet at night *new and modern feel Cons- *Paid for breakfast was strangely lost *staff where uninterested and unhelpful *Toilet seat was broken and despite reporting, remained broken. On the whole only minor grumbles and cheap so did not start with high expectations.
Stayed 3 nights in Sep 2018

6/10 Okay

Andrzej, New Jersey

Liked: Cleanliness, property conditions & facilities, room comfort
Property was perfect. The only problem was hidden fees. We arrived late so we didn’t have much choice but to accept what it was
Stayed 1 night in Aug 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
Noise and dust
Construction from the building across the street start daily at 5 am, until 7 pm, even on weekends. Unbearable noise and dusty environment. This should be brought to the attention of people at the time of booking. .also, apartment wasn't clean as it should be. Staff very rude. .dishwasher wasn't working, few lights were out.fan in bathroom didn't work. apparently, they don't care about maintenance. .after many visit to their office. .they finally fixed the problem 11 days after I checked in. .was impossible to get a good night sleep from the noise from construction from across the street building. .I'm very disappointed. .I thought Expedia usually check out the properties before they posted on their website.
Stayed 25 nights in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern, clean, Close to things to do. Customer service was excellent.
Stayed 3 nights in May 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accommodation.
Cheap and convenient with easy access to Gdansk. The old town is 5 minutes walk and the airport 15 minute taxi ride. Easily arranged through website. This is not an hotel. It’s appartments of varying sizes from one bed on. There are three small independant Restaurants on site which are very good for quick breakfasts etc. My rating of ‘hotel’ staff, facilities, cleanliness and comfort reflects the reality that this is an apartment block so you rent and sleep.
Stayed 7 nights in Mar 2018

10/10 Excellent

PETER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location and value
Great location, entertainment and shops. Great city and value for money. 10 / 10😊

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay. Within walking distance from town square and transportation.
Stayed 2 nights in Feb 2018

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely apartment very up to date and cosy! Perfect for the weekend stay
Stayed 2 nights in Dec 2017

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2017

10/10 Excellent

sarah, monaghan eire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful room
Comfy warm welcoming we had 4 stay in a studio apartment we had lots of room great sleep was had by all couldn't fault the place would go back there in a heartbeat
Stayed 3 nights in Dec 2017

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Very clean and well equipped! 10 min walk from the told town
Stayed 2 nights in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Apartment was clean and comfortable and was only a 10 minute walk from the old town.
Stayed 2 nights in Oct 2017

8/10 Good

Donald

Liked: Cleanliness, property conditions & facilities, room comfort
Nice apartment; sad that staff not helpful
Wonderful apartment. Quiet, clean, nice decor. Comfortable. Visit marred by poor staff service: they lost the hotels.com reservation and were rude until it was found. Checkin location was hard to find and badly marked. Go to building #70 to check in on ground floor. Have paper copy of reservation with you as without it they may not find or honour the reservation. Staff direction to other of their locations like building #72 less than clear. Too bad as apartment great. Also refused to issue receipts for payment as had to go to another location to get receipt. Very inconvenient.
Stayed 2 nights in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I wish there was room service and fresh towel provided every day. Apart from that a great place to stay.
Stayed 6 nights in Sep 2017

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was prompt, courteous and friendly. Took time to walk me through the property and shared information about the area.
Stayed 2 nights in Jun 2017

8/10 Good

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Apartment and good Location.
A pretty nice apartment, nice bed, nice kitchen (a few utensils, but enough), nice bad. Only a wrong information by the reserve, it was sad that it was no personal and no reception, that we should contact the owner. We tried per telephone and nothing. We arrived and just in front of the building was the office/Reception with personal from 08:00 am until 10:pm.
Stayed 4 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Not recommend to late checkin
The apartment is closed to city center so easy to get there. But the staff or a resident was supposed to take me to checkin but nobody came. Fortunately another resident took care of me and tried to contact the staff (it was too cold about 10-11pm), then the staff contacted by text message, not to see me. I understand it was out of service at that time, so I had told them late checkin, but it was not as they replied to me before checkin.

6/10 Okay

Verified traveller

new apartment
new apartment nice furnished, good location but sorounded by diferent construction☹️. as a result lot of dust in the balcony (nobody clean it before we arrived) but we had to pay 100 zld for the cleaning. the smallest bedroom as we ever seen. looks like a wardrobe. overall it was ok

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
Fantastic apartments, great location, great facilities, couldn't be better.

10/10 Excellent

Justyn, ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
few days in gdansk
apartment was in an ideal position, 5 mins walk to old town, shops close by also

8/10 Good

Mario, Portland Oregon

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
A nice and new modern style 1 bedroom apartment. This is not a Hotel. So if you want a great deal on brand new apartment while in Gdansk this is the place. My only complaint is that the construction is still going on so the noise might bother you if you are planning to just sit around the place.

10/10 Excellent

Zoltan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Finn

Stayed 4 nights in Nov 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness
Honest review
Everything was exceptional, aside from the pictures of the apartement we got beforehand. They did not match the actual apartment and the sleeping couch was broken. But overall, a very pleasant stay!
Stayed 4 nights in Jul 2023

10/10 Excellent

Pernille

Travelled with family
Liked: Cleanliness, room comfort
God beliggenhed
God beliggenhed i forhold til den gamle bydel samt shopping centret Forum. Dejligt nybyg, dog med mindre byggestøj fra omliggende nybyg.
Stayed 5 nights in Aug 2020

8/10 Good

Carsten

Stayed 2 nights in Jul 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Asunto oli erittäin siisti ja moderni. Sisäänkirjautuminen oli helppoa.
Stayed 3 nights in Mar 2020

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities
Unterkunft in Ordnung. Leider sehr hellhörig - Nachbarn waren bis spät in der Nacht laut Streit/Sex.
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
Majoitusliike tarjosi mahdollisuutta taksiin. Kun vastasin sähköpostiin, en saanut vastausta. Kysyin uudelleen ja sama homma. Ei ollut taksia odottamassa lentokentällä. Huoneen saaminen ennen sisäänkirjautumisaikaa maksoi lisää, mutta siltikään huonetta ei oltu siivottu edellisten asiakkaiden jäljiltä n. Klo 20 illalla. Vastaanottovirkailija oli hyvin tyly. Mielestämme tällaisesta kuuluisi saada joku hyvitys. Ei saatu.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vi ble møtt av en veldig hyggelig ansatt med god engelsk, klokka 00.10 på natta. Han fulgte oss helt til leiligheten og bar tyngste kofferten vår. Så utrolig fint å bli møtt så hyggelig. Leiligheten (studio) var pent innredet, god seng, godt utstyrt te-kjøkken og helt greit bad. Renhold var svært godt og vi har absolutt planer om å komme tilbake.
Stayed 3 nights in Dec 2019