Shangri-La Hotels and Resorts, Gelugor hotels

"NA"

"Room was fantastic and rooftop pool was great!! Location was perfect - everything was within walking distance "

"The room was excellamt quality, spacious and very clean. Breakfast was very good with cooked options of local and European food as well as a good selection of buffet options. Friendly and helpful staff. Only downside is that it is slightly outside georgetown but this is not a criticism of hotel. Excellent pool and gym. Great hotel"

"Great"

"Rooms are nice and large. Staff were poorly trained but very polite. Service was very slow (15 minute gap between first and last served meal). Lots of kids which is fine if you have them - less so if adult only travel. Breakfast was mediocre quality and crowded. Pool area has limited shaded options. Not a 5 star experience. "

"Breakfast was not in our expectations "

"The breakfast buffet was a lovely surprise. It was extensive and offered a wide variety of international food. "

"Its location is wonderful but encountered problems with low water pressure in the shower. At times, water pressure was so low that it was impossible to take a shower and had to wait for them to rectify"

"location is very convenient. Hotel is well placed and very comfortable"