Cititel Express Penang

Photo gallery for Cititel Express Penang

Primary image
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
Standard Room, 2 Single Beds, City View | Minibar, in-room safe, desk, laptop workspace
Room, 2 Double Beds, City View | Minibar, in-room safe, desk, laptop workspace

Overview of Cititel Express Penang

Cititel Express Penang

3.0 star property
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

3.9/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Laundry
  • Room service

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Map
123, Lebuh Noordin, George Town, 10300

Explore the area

  • Popular LocationKOMTAR3 min walk
  • Popular LocationPenang Times Square7 min walk
  • Popular LocationKapitan Keling Mosque14 min walk
  • AirportPenang (PEN-Penang Intl.)15 min drive

Choose dates to view prices

About this area

George Town

In the entertainment district, Cititel Express Penang is in Downtown George Town, a walkable area in George Town with good shopping. Raja Tun Uda Ferry Terminal and Swettenham Pier Cruise Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Padang Kota Lama and Penang Hill. Looking to enjoy an event or a game while in town? See what's happening at City Stadium or Penang International Sports Arena.

What's nearby

  • KOMTAR - 3 min walk
  • Penang Times Square - 7 min walk
  • Batik Painting Museum Penang - 14 min walk
  • Kapitan Keling Mosque - 14 min walk
  • Raja Tun Uda Ferry Terminal - 20 min walk

Getting around

  • Penang Sentral - 32 min drive
  • Penang (PEN-Penang Intl.) - 15 min drive

About this property

Cititel Express Penang

3-star George Town hotel in Downtown George Town with free parking
A restaurant, concierge services and dry cleaning are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk and tour/ticket assistance.
Cititel Express Penang offers 234 air-conditioned accommodations with minibars and a safe. LCD televisions are featured in guestrooms.

Bathrooms include a shower and complimentary toiletries. This George Town hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • 1 restaurant
  • Room service available

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

The check-in location differs from the property location; to check in, go to 183, Jalan Magazine, George Town, 10300
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 100 per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector, a security system and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Property is also known as

Cititel Express Penang Hotel George Town
Cititel Express Penang Hotel
Cititel Express Penang George Town
Cititel Express Penang Hotel
Cititel Express Penang George Town
Cititel Express Penang Hotel George Town

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 66 out of 233 reviews
5 - Excellent 28%
Rating 4 - Good. 117 out of 233 reviews
4 - Good 50%
Rating 3 - Okay. 27 out of 233 reviews
3 - Okay 12%
Rating 2 - Poor. 12 out of 233 reviews
2 - Poor 5%
Rating 1 - Terrible. 11 out of 233 reviews
1 - Terrible 5%

4.0/5

Cleanliness

4.1/5

Staff & service

3.8/5

Amenities

3.9/5

Property conditions & facilities

4.4/5

Eco-friendliness

5/5 Excellent

Stayed 1 night in Feb 2022

1/5 Terrible

Travelled with family, Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Expensive and no comfortable room
Very disappointed with the size of room and facilities inside , lift area was so dirty . Reception is closed . No breakfast , compare with cost facility and comfort is not there .
Stayed 2 nights in Jan 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
Stayed 1 night in Feb 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Efficient friendly staff
We had an issue in that the room aircon wasn't working, the friendly and efficient staff quickly showed us not one but two different rooms and gave us the choice, Ms Ng was in particular very friendly, helpful and efficient, there was no frustration with our request to change rooms and the staff could not have done more to help.
Stayed 2 nights in Jan 2022

4/5 Good

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
i found the towel we use got smelly. please improve on it. overall are ok
Stayed 1 night in Jan 2022