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Reviews

4.1 / 5Very Good
340 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Prangin Mall
    11 min walk
  • Popular Location
    Kapitan Keling Mosque
    12 min walk
  • Popular Location
    Penang City Hall
    15 min walk
  • Airport
    Penang (PEN-Penang Intl.)
    16 min drive

Choose dates to view prices

Book online or call:

65 6415 5556
  • Deluxe Room, 1 King Bed

    Room Amenities

    • Sleeps 4
    • 1 King Bed
    More details
  • Deluxe Room, 2 Single Beds

    Room Amenities

    • Sleeps 2
    • 2 Single Beds
    More details
  • Superior Room, 1 King Bed

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Superior Room

    Room Amenities

    • Sleeps 2
    • 2 Single Beds
    More details
  • Standard Room, 1 King Bed

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Standard Room

    Room Amenities

    • City view
    • Sleeps 2
    • 2 Single Beds
    More details

About this area

George Town

Cititel Penang is located in George Town's Downtown George Town neighbourhood, a walkable area with good shopping. Gurney Drive and Swettenham Pier Cruise Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Penang Times Square and Gurney Plaza. ESCAPE Adventureplay and Kidland Penang are also worth visiting.

Popular Location

What's nearby

  • Prangin Mall - 11 min walk
  • Kapitan Keling Mosque - 12 min walk
  • KOMTAR - 12 min walk
  • Pinang Peranakan Mansion - 13 min walk
  • Penang City Hall - 15 min walk

Getting around

  • Penang (PEN-Penang Intl.) - 27 min drive

About this property

Cititel Penang

4-star George Town hotel in Downtown George Town, near KOMTAR
Along with an indoor pool, this smoke-free hotel has a fitness centre and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include a reception hall. All 451 rooms offer complimentary wireless Internet access, LCD TVs and showers. Other amenities available to guests include ironing boards, desks and free toiletries.
Cititel Penang offers 451 forms of air-conditioned accommodation with an iron/ironing board and free toiletries. LCD televisions are featured in guestrooms.
Bathrooms include a shower. This George Town hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an indoor pool and a fitness centre.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self parking

Food and drink

Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: MYR 56 per person

Things to do

Fitness centre
Indoor pool

Family friendly

Indoor pool

Conveniences

Lift
Reception hall

Guest services

24-hour front desk
Daily housekeeping

Languages spoken

English

More

Smoke-free property

Room amenities

Bedroom

Air conditioning

Bathroom

Free toiletries
Shower

Entertainment

LCD TV

More

Desk
Iron/ironing board

Policies

Check-in

Check-in time starts at 2 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Diners Club
JCB International
Mastercard
American Express
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 100 per night
  • A tax is imposed by the city: MYR 3 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MYR 56 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Property is also known as

  • Cititel Penang Hotel George Town
  • Cititel Penang Hotel
  • Cititel Penang George Town
  • Cititel Penang Georgetown
  • Cititel Penang Hotel Georgetown
  • Cititel Penang George Town
  • Cititel Penang Hotel
  • Cititel Penang George Town
  • Cititel Penang Hotel George Town
4.1

Very Good

5 - Excellent
101
4 - Good
188
3 - Okay
35
2 - Mediocre
13
1 - Poor
3
4.0
Cleanliness
4.2
Service and Staff
3.8
Amenities
3.8
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities

Uniqueness: free parking during my 3 night stay. Need for improvement: toilet flush weak and needs at least three flushing s to get rid if toilet paper. This wastes water 💦 unnecessarily. Staff members friendly. Duty manager and front office manager listened to my story complaining about early deductions from my credit card in violation of the “terms and conditions” listed in Expedia’s booking website.

Stayed 3 nights in Feb 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Feb 2020

4/5 Good

  • Liked: Cleanliness, staff & service

Stayed 4 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff very friendly and services was good and fast response , is above my expectation , staying one night is not sufficient for me , next time got chance , I will stay longer . My 1st and 2nd day was at another hotel , regretted I didn’t choose this as my first choice . Is ok next time will choose this hotel to stay as my TOP choice . I sincerely would like to thanks Cititel for making my stay unforgettable one with good memories.

Stayed 1 night in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

location, courtesy, services, delicious breakfast buffet.

Stayed 2 nights in Jan 2020

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