expedia

Overview of Cititel Penang

Photo gallery

Indoor pool
Indoor pool
Indoor pool
1 bedroom, desk, iron/ironing board, free WiFi
1 bedroom, desk, iron/ironing board, free WiFi

4.1/5 Very good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationKapitan Keling Mosque12 min walk
    Popular LocationKOMTAR12 min walk
    Popular LocationPenang City Hall15 min walk
    AirportPenang (PEN-Penang Intl.)30 min drive
You could be seeing lower prices

You could be seeing lower prices

With member prices, you could save 10% or more right now on thousands of properties.

Choose dates to view prices

  • Deluxe Room, 2 Single Beds

    Room amenities

    • 22 sq m
    • Sleeps 4
    • 2 Single Beds
    More detailsDeluxe Room, 2 Single Beds
  • Deluxe Room, 1 King Bed

    4.2/5 guest room rating

    Room amenities

    • 22 sq m
    • Sleeps 4
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed
  • Superior Room, 1 King Bed

    4.4/5 guest room rating

    Room amenities

    • 22 sq m
    • Sleeps 4
    • 1 King Bed
    More detailsSuperior Room, 1 King Bed
  • Standard Room

    4.1/5 guest room rating

    Room amenities

    • 22 sq m
    • City view
    • Sleeps 4
    • 2 Single Beds
    More detailsStandard Room
  • Superior Room

    4.3/5 guest room rating

    Room amenities

    • 22 sq m
    • Sleeps 3
    • 2 Single Beds
    More detailsSuperior Room
  • Standard Room, 1 King Bed

    4.8/5 guest room rating

    Room amenities

    • 22 sq m
    • Sleeps 4
    • 1 King Bed
    More detailsStandard Room, 1 King Bed

About this area

George Town

Cititel Penang is located in George Town's Downtown George Town neighbourhood, a walkable area with good shopping. Gurney Drive and Penang Times Square are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Penang Hill and Ferringgi Beach. Kidland Penang and Penang Avatar Secret Garden are also worth visiting.
Visit our George Town travel guide
Popular Location

What's nearby

  • Kapitan Keling Mosque - 12 min walk
  • KOMTAR - 12 min walk
  • Pinang Peranakan Mansion - 13 min walk
  • Penang City Hall - 15 min walk
  • Penang Times Square - 17 min walk

Getting around

  • Penang Sentral - 34 min drive
  • AirportPenang (PEN-Penang Intl.) - 30 min drive

About this property

Cititel Penang

4-star George Town hotel in Downtown George Town, near KOMTAR
This smoke-free hotel features a restaurant, an indoor pool and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk and a reception hall are on-site. All 451 rooms offer complimentary wireless Internet access, LCD TVs and showers. Other amenities available to guests include ironing boards, desks and free toiletries.
Cititel Penang offers 451 forms of air-conditioned accommodation with an iron/ironing board and free toiletries. LCD televisions are featured in guestrooms.

Bathrooms include a shower. This George Town hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows regional sanitisation guidelines of Safe & Clean (Malaysia)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: MYR 56 per person
  • 1 restaurant

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • Lift
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping

Languages spoken

  • Chinese
  • English
  • Japanese

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Shower

Entertainment

  • LCD TV

More

  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 2 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 100 per night
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 July 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MYR 56 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector, a security system and window guards

Property is also known as

Cititel Penang Hotel George Town
Cititel Penang Hotel
Cititel Penang George Town
Cititel Penang Georgetown
Cititel Penang Hotel Georgetown
Cititel Penang George Town
Cititel Penang Hotel
Cititel Penang Georgetown
Cititel Penang George Town
Cititel Penang Hotel Georgetown
Cititel Penang Hotel George Town

Frequently asked questions

Can I cancel my reservation for free at Cititel Penang and receive a full refund?
Yes, Cititel Penang offers free cancellation on select room rates, because flexibility matters! Please refer to Cititel Penang cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Cititel Penang?
As of 26 Nov,2020, prices found for a 1-night stay for 2 adults at Cititel Penang on 27 Nov,2020 start from SG$53, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Cititel Penang have a pool?
Yes, this property has an indoor pool.
Is Cititel Penang pet-friendly?
No, pets are not allowed at this property.
How much is parking at Cititel Penang?
Self-parking is free at this property.
What time is check-in at Cititel Penang?
Check-in begins at 2 PM. Late check-in is available during limited hours.
What time is check-out at Cititel Penang?
Checkout is at noon.
Where is Cititel Penang located?
Located in Downtown George Town, this hotel is within a 15-minute walk of Cheong Fatt Tze Mansion, KOMTAR and Penang City Hall. Gurney Drive and Penang Times Square are also within 1 mile (2 km).
4.1
Very good
5 - Excellent
112
4 - Good
195
3 - Okay
39
2 - Poor
13
1 - Terrible
4

4.0/5

Cleanliness

4.2/5

Staff & service

3.8/5

Amenities

3.8/5

Property conditions & facilities

4/5 Good

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities
Lobby area is beautiful and breakfast was great. The rooms however needs to be updated. This property also has smoking floors and the second hand smoke is all over the place.
Stayed 3 nights in Mar 2020

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities
Uniqueness: free parking during my 3 night stay. Need for improvement: toilet flush weak and needs at least three flushing s to get rid if toilet paper. This wastes water 💦 unnecessarily. Staff members friendly. Duty manager and front office manager listened to my story complaining about early deductions from my credit card in violation of the “terms and conditions” listed in Expedia’s booking website.
Stayed 3 nights in Feb 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and services was good and fast response , is above my expectation , staying one night is not sufficient for me , next time got chance , I will stay longer . My 1st and 2nd day was at another hotel , regretted I didn’t choose this as my first choice . Is ok next time will choose this hotel to stay as my TOP choice . I sincerely would like to thanks Cititel for making my stay unforgettable one with good memories.
Stayed 1 night in Jan 2020

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
location, courtesy, services, delicious breakfast buffet.
Stayed 2 nights in Jan 2020

5/5 Excellent

Travelled with family, Business traveller
Happy face iconLiked: Staff & service, property conditions & facilities
It functioned well as a hotel , i can recommend it
Stayed 2 nights in Jan 2020

See similar properties

Stay in the know with the Expedia app

Get real-time notifications, view your trip details and access mobile-only deals.

Text yourself a download link

By providing your number, you agree to receive a one-time automated text message with a link to get the app. Standard text message rates may apply.