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Golden Sands Resort by Shangri-La, Penang

Star Rating
4 out of 5

Information

Reviews

4.1 / 5Very Good
1,265 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Ferringgi Beach
    2 min walk
  • Popular Location
    ESCAPE Adventureplay
    6 min drive
  • Popular Location
    Penang Butterfly Farm
    6 min drive
  • Airport
    Penang (PEN-Penang Intl.)
    28 min drive

Choose dates to view prices

Book online or call:

65 6415 5556
  • Superior Room, 1 King Bed

    Room Amenities

    • Resort view
    • Sleeps 3
    • 1 King Bed
    More details
  • Superior Room, 2 Single Beds

    Room Amenities

    • Resort view
    • Sleeps 3
    • 2 Single Beds
    More details
  • Deluxe Twin Room

    Room Amenities

    • Resort view
    • Sleeps 3
    • 2 Single Beds
    More details
  • Deluxe Room, 1 King Bed

    Room Amenities

    • Resort view
    • Sleeps 3
    • 1 King Bed
    More details
  • Executive Room, 1 King Bed, Sea View

    Room Amenities

    • Sea view
    • Sleeps 3
    • 1 King Bed
    More details
  • Executive Room, 2 Single Beds, Sea View

    Room Amenities

    • Sea view
    • Sleeps 3
    • 2 Single Beds
    More details
  • Executive Suite, 1 King Bed, Sea View

    Room Amenities

    • Ocean view
    • Sleeps 3
    • 1 King Bed
    More details

About this area

George Town

Golden Sands Resort by Shangri-La, Penang is located on the beach and in a walkable area with good shopping. Wat Chaiya Mangkalaram and KOMTAR are notable landmarks, and some of the area's popular attractions include Penang Butterfly Farm and ESCAPE Adventureplay. Travelling with kids? Consider East Wind Watersports and PKSA Penang Water Sports Centre. Our guests appreciate the resort's quiet location.

What's nearby

  • Popular Location
    Ferringgi Beach - 2 min walk
  • Popular Location
    ESCAPE Adventureplay - 6 min drive
  • Popular Location
    Penang Butterfly Farm - 6 min drive
  • Popular Location
    Arulmigu Balathandayuthapani Temple - 13 min drive
  • Popular Location
    Penang Hill - 19 min drive

Getting around

  • Penang (PEN-Penang Intl.) - 28 min drive

About this property

Golden Sands Resort by Shangri-La, Penang

Spend the day relaxing at the beach or practising your swing at Golden Sands Resort by Shangri-La, Penang's golf course. Then enjoy a meal at one of the resort's 3 restaurants. All 387 rooms feature thoughtful touches such as pillow menus and bathrobes, plus complimentary wireless Internet access and LCD TVs with cable channels. Other amenities available to guests include 24-hour room service, DVD players and minibars.

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Special check-in instructions

Guests who book breakfast-inclusive rate plans will receive breakfast for 2 adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.

Check-out

Check-out before noon

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for MYR 150 per night.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

Payment types

American Express
Diners Club
JCB International
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 3 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MYR 64 for adults and MYR 32 for children (approximately)
  • Rollaway bed fee: MYR 150 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Noise-free guestrooms cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Only registered guests are allowed in the guest rooms. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Property is also known as

  • Golden Sands Resort Shangri-La Penang George Town
  • Golden Sands Resort Shangri-La
  • Golden Sands Shangri-La Penang George Town
  • Golden Sands Resort by Shangri-La, Penang Resort
  • Golden Sands Resort by Shangri-La, Penang George Town
  • Golden Sands Resort by Shangri-La, Penang Resort George Town

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self parking
  • Free nearby parking
  • Free local area shuttle
  • Free shopping centre shuttle
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 9:00 AM–1:00 PM: MYR 64 for adults and MYR 32 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges, 1 beach bar and 1 poolside bar
  • 24-hour room service

Things to do

  • 9 holes of golf
  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Arcade/game room
  • Beach volleyball
  • Children's pool
  • Ecotours
  • Fitness centre
  • Free water park access
  • Mini golf
  • Playground
  • Shopping
  • Hot tub
  • Tennis

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry-cleaning service
  • DVD player
  • Free local area shuttle
  • Free children's club
  • Free cots/infant beds
  • Free supervised childcare/activities
  • Free water park access
  • Corner/local shop
  • In-room childcare (surcharge)
  • Laundry facilities
  • Mini golf
  • Playground
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Waterslide

Conveniences

  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Golf lessons
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Indonesian
  • Japanese
  • Malay

Business services

  • Business centre
  • Computer station
  • Meeting rooms
  • Conference centre

Outdoors

  • Beachfront location
  • Garden
  • Pool sunloungers
  • Pool umbrellas

Spa

  • Massage - on the beach

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility

More

  • Designated smoking areas (fines apply)
  • TV in reception

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hairdryer
  • Shower

Entertainment

  • TV channels
  • DVD player
  • LCD TV
  • premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Turndown service

Nearby things to do

Activities

  • Boat tours
  • Health club access
  • Hiking/biking trails
  • Outdoor pool access
  • Theme parks
4.1

Very Good

5 - Excellent
485
4 - Good
525
3 - Okay
166
2 - Mediocre
62
1 - Poor
27
4.0
Cleanliness
4.2
Service and Staff
4.2
Amenities
3.9
Property condition

5/5 Excellent

Room was ready when we arrived 7th floor yeah awesome, very clean, staff friendly and helpful and all spoke perfect english room cleaned every day and fresh towels when needed pool very clean overall excellent

Stayed 8 nights in Oct 2019

5/5 Excellent

Location, view and surroundings

Stayed 1 night in Nov 2019

4/5 Good

I only managed to check in at the hotel at around 4.30pm as the staff is still cleaning up the rooms. Probably they should assign more housekeeping staffs during the peak season. Despite that, you can hang out at the cafe and get some complimentary dessert and coffee while waiting which is a plus point. Another downside to the hotel is on the day I am checking out. The hotel staff used their master key card and opened my door and came in and shocked me. They should at least counter check with the front counter and get the confirmation before coming in just like that.

Stayed 1 night in Oct 2019

4/5 Good

AC keep turning off by it self and no circulation in the bath room, but their service made up for it,

Stayed 6 nights in Oct 2019

4/5 Good

Nice hotel with access to beach just behind the garden

Stayed 3 nights in Oct 2019

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