See all properties

Shangri-La Golden Sands, Penang

4.0 star property
Family fun on the beach, with 2 outdoor pools, near Tropical Spice Garden

Choose dates to view prices

Photo gallery for Shangri-La Golden Sands, Penang

Restaurant
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk
Lobby
VIP Access

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Laundry
  • Housekeeping
The current price is S$125
includes taxes & fees
30 Jun - 1 Jul

Get more when you're a member

  • Save 15% or more on select VIP Access properties when you reach Silver tier or higher
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Executive Room, 1 King Bed, Sea View

Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed, Sea View

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Private bathroom
  • 30 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Private bathroom
Hairdryer
  • 36 sq m
  • Hill view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Single Beds, Sea View

Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Room, 2 Single Beds, Sea View

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Private bathroom
  • 30 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Private bathroom
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Twin Room

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Private bathroom
  • 30 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room, 2 Single Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 2 Single Beds

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Private bathroom
Hairdryer
  • 36 sq m
  • Hill view
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Suite, 1 King Bed, Sea View

Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Suite, 1 King Bed, Sea View

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 72 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Seaview twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Seaview twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Executive Seaview Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Seaview Room

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Executive Suite

Living area

Executive Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Superior king Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior king Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Seaview king Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Seaview king Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe king Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe king Room

  • Sleeps 2
  • 1 King Bed

You may also like

Ad
Executive lounge

Penang Marriott Hotel

Downtown George Town
  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
9.4 out of 10, Exceptional, 68 reviews
The price is S$200
includes taxes & fees
22 Jun - 23 Jun
Penang Marriott Hotel
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
Jalan Batu Feringgi, George Town, Penang, 11100

What's nearby

  • Ferringgi Beach - 3 min walk - 0.3 km
  • Batu Feringghi Night Market - 9 min walk - 0.8 km
  • Entopia by Penang Butterfly Farm - 9 min drive - 7.3 km
  • ESCAPE Adventureplay - 11 min drive - 7.6 km
  • Penang Hill - 25 min drive - 19.0 km

Getting around

  • Penang Sentral - 55 min drive
  • Penang (PEN-Penang Intl.) - 52 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Subway - ‬2 min walk
  • ‪KFC - ‬3 min walk
  • ‪Power-up restaurant - ‬2 min walk
  • ‪Long Beach - ‬3 min walk

About this property

Shangri-La Golden Sands, Penang

Upscale family-friendly resort near Ferringgi Beach
Located close to Tropical Spice Garden, Shangri-La Golden Sands, Penang provides a golf course, free water park access and a beach bar. This resort is a great place to bask in the sun with a white sand beach, beach massages and beach volleyball. Enjoy the health club, as well as activities such as ecotours. Free in-room WiFi is available to all guests, along with a poolside bar and a corner/local shop.
You'll also find perks such as:
  • 2 outdoor pools and a children's pool, with a waterslide, sunloungers and pool umbrellas
  • Free self-parking
  • Limo/town car service, continental breakfast (surcharge) and 2 outdoor tennis courts
  • Access to a nearby health club, babysitting (surcharge) and a banquet hall
  • Guest reviews speak highly of the helpful staff
Room features
All 387 rooms feature comforts, such as 24-hour room service and pillow menus, as well as thoughtful touches, such as air conditioning and bathrobes.
Other amenities include:
  • Childcare services and free infant beds
  • Hypo-allergenic bedding and rollaway/extra beds (surcharge)
  • Bathrooms with showers and bidets
  • 43-inch LCD TVs with premium channels
  • Coffee/tea makers, daily housekeeping and desks

Languages

Chinese (Mandarin), English, Indonesian, Japanese, Malay

Similar properties

Exterior

Shangri-La Rasa Sayang, Penang

  • Pool
  • Hot tub
  • Spa
  • Kids pool
9.0 out of 10, Wonderful, 1,000 reviews
The price is S$232
includes taxes & fees
15 Jun - 16 Jun
Shangri-La Rasa Sayang, Penang

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: MYR 82 per person
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • 9-hole golf course
  • Arcade/game room
  • Beach volleyball
  • Children's pool
  • Ecotours
  • Free children's club
  • Free water park
  • Golf lessons
  • Health club
  • Library
  • Mini golf
  • Outdoor pool (guest access)
  • Playground
  • Shopping
  • Tennis lessons
  • TV in common areas
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free cot
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • In-room babysitting
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (180 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1980
  • Designated smoking areas (fines apply)
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 150 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately MYR 82 per person
  • Rollaway bed fee: MYR 150 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transport to and from this property
Children under 4 years old are not allowed in the swimming pool or health club without adult supervision

Property is also known as

Golden Sands Resort Shangri-La
Golden Sands Resort Shangri-La Penang George Town
Golden Sands Shangri-La
Golden Sands Shangri-La Penang George Town
Golden Sands Batu Ferringhi
Golden Sands Resort By Shangri-La Hotel Batu Ferringhi
Golden Sands Resort By Shangri-La Penang/Batu Ferringhi
Golden Sands Resort by Shangri La
Shangri Golden Sands, Penang
Shangri La Golden Sands Penang
Shangri-La Golden Sands, Penang Resort
Golden Sands Resort by Shangri La Penang
Shangri-La Golden Sands, Penang George Town
Shangri-La Golden Sands, Penang Resort George Town

Frequently asked questions

Does Shangri-La Golden Sands, Penang have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at Shangri-La Golden Sands, Penang?

As of 14 Jun, 2025, prices found for a 1-night stay for 2 adults at Shangri-La Golden Sands, Penang on 30 Jun, 2025 start from S$125.10, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Shangri-La Golden Sands, Penang pet-friendly?

No, pets are not allowed at this property.

How much is parking at Shangri-La Golden Sands, Penang?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Shangri-La Golden Sands, Penang?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Shangri-La Golden Sands, Penang?

Checkout is at noon.

Where is Shangri-La Golden Sands, Penang located?

Nestled on the beach, this Batu Ferringhi resort is within 3 mi (5 km) of Ferringgi Beach and Tropical Spice Garden.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Shangri-La Golden Sands, Penang Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 412 out of 1000 reviews
Rating 8 - Good. 346 out of 1000 reviews
Rating 6 - Okay. 138 out of 1000 reviews
Rating 4 - Poor. 68 out of 1000 reviews
Rating 2 - Terrible. 36 out of 1000 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10

We loved the view from the balcony. Everything about this hotel is designed for your comfort. We very quickly made the most of all the amenities because it is very easy to use.
Stayed 6 nights in May 2025

10/10

Service top notch as always and great breakfast options!
Stayed 3 nights in Mar 2025

8/10

We were able to relax in a room with a nice view of the ocean and pool. The breakfast buffet was delicious with international dishes. It was convenient to have a good hawker within walking distance.
Stayed 1 night in Apr 2025

10/10

I liked everthing about the resort
Stayed 4 nights in Feb 2025

10/10

We loved our stay at the Golden Sands. Excellent choice for families. The pool area is fantastic.
Stayed 3 nights in Jan 2025

8/10

Restaurant staff was helpful
Stayed 4 nights in Mar 2025

8/10

included Breakfast has lots of variety and is plentiful
Stayed 2 nights in Jan 2025

10/10

Great Location!!! Very good services and personnel,,, Love the stay here 🙏
Stayed 4 nights in Jan 2025

8/10

we had enjoyed our stay in the hotel and we feel that the breakfast quality of food can be improved.
Stayed 2 nights in Feb 2025

8/10

my child enjoyed this hotel pool
Stayed 1 night in Jan 2025

10/10

We'd not been to Penang before and went with friends who visit quite regularly. We were suitably impressed and will be planning another visit for a longer period when the occasion permits.
Stayed 5 nights in Feb 2025

10/10

Nice place to stay
Stayed 4 nights in Jun 2024

10/10

A lovely historic hotel that was comfortable and enjoyable. The restaurant was great.
Stayed 3 nights in Oct 2024

8/10

Compared to previous visits there is tangible improvement especially with the personnel and the breakfast offered
Stayed 5 nights in Dec 2024

6/10

There is a mosque right in front of the property
Stayed 2 nights in Jan 2025

4/10

This is the most outdated Shangri la resort in the region. The room badly need a refurbishment. Service is lacking in sincerity compared to Singapore and Cebu. Used cups in front of room during check in. Requested for baby amenities but did not arrive. VIP benefits on dining are very restricted. Recommend to look somewhere else.
Stayed 4 nights in Apr 2025

10/10

Good in dining offer package. Should have more dining offer packages.
Stayed 2 nights in Nov 2024

6/10

Rooms are clearly showing their age even if the property itself is pleasant with a beach resort vibe. There’s a shuttle bus to Jen hotel in town at 10 am and 2 pm. Prebooking is required. Takes about 45 mins or so.
Stayed 2 nights in Feb 2025

8/10

Great stay. Room good. Breakfast amazing - great choice. Walking distance to lots of places to eat& entertainment. Parking was convenient. Good choice of pools.
Stayed 6 nights in Nov 2024

10/10

Staff were brilliant. Got amazing upgrade
Stayed 4 nights in Nov 2024

10/10

Very clean, lovely staff, inviting atmosphere. Would recommend
Stayed 5 nights in Sep 2024

2/10

Extremely disappointing experience—not up to Shangri-La standards. We had to change rooms twice, resulting in packing and unpacking three times. Each room had severe issues: significant ant infestations in the bathrooms, peeling bathtubs, mouldy grout, and an overwhelming chemical smell after maintenance sprayed rooms with guests still inside. Staff were unhelpful, defensive, and offered no genuine solutions or apologies. Definitely not worth the price or the reputation of the Shangri-La brand.
Stayed 4 nights in Apr 2025

10/10

Nice
Stayed 2 nights in Nov 2024

8/10

Its a beautiful property where you can have fun for every age group
Stayed 4 nights in Apr 2024

2/10

I don’t recommend this hotel, because it’s not suitable for people who want to relax and enjoy the quiet, and it’s not as clean as it should be. It’s over priced too.
Stayed 3 nights in Jan 2025