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Hotel Continental

3.5 star property
Hotel with free parking, near Padang Kota Lama

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Photo gallery for Hotel Continental

Outdoor pool, pool loungers
Restaurant
Exterior
Reception
1 bedroom, minibar, free WiFi, bed sheets

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Laundry
  • Parking included

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Twin Room

1 bedroom, minibar, free WiFi, bed sheets

Deluxe Twin Room

Highlights

Air conditioning
Fridge
TV
Separate bedroom
Hairdryer
Bidet
Private bathroom
Minibar
  • 26 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Premier Twin Room

1 bedroom, minibar, free WiFi, bed sheets

Deluxe Premier Twin Room

Highlights

Air conditioning
Fridge
TV
Separate bedroom
Hairdryer
Bidet
Deep-soaking bath
Private bathroom
  • Sea view
  • Sleeps 3
  • 3 Single Beds

View all photos for Superior Twin Room

1 bedroom, minibar, free WiFi, bed sheets

Superior Twin Room

Highlights

Air conditioning
Fridge
TV
Separate bedroom
Hairdryer
Bidet
Private bathroom
Minibar
  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Premier King Room

1 bedroom, minibar, free WiFi, bed sheets

Superior Premier King Room

Highlights

Air conditioning
Fridge
TV
Separate bedroom
Shower/bath combination
Bidet
Deep-soaking bath
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

1 bedroom, minibar, free WiFi, bed sheets

Superior Double Room

Highlights

Air conditioning
Fridge
TV
Separate bedroom
Hairdryer
Bidet
Private bathroom
Minibar
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Super Deluxe Room

View from room

Super Deluxe Room

Highlights

Air conditioning
Fridge
TV
Separate bedroom
Hairdryer
Bidet
Private bathroom
Minibar
  • 20 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Twin Room, 2 Single Beds, No Windows

1 bedroom, minibar, free WiFi, bed sheets

Deluxe Twin Room, 2 Single Beds, No Windows

Highlights

Air conditioning
Fridge
TV
Separate bedroom
Hairdryer
Bidet
Private bathroom
Minibar
  • City view
  • Sleeps 2
  • 2 Single Beds

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About the area

Map
5 Penang Road, Georgetown, George Town, Penang, 10000

What's nearby

  • Padang Kota Lama - 10 min walk - 0.9 km
  • KOMTAR - 14 min walk - 1.2 km
  • Swettenham Pier Cruise Terminal - 17 min walk - 1.5 km
  • Gurney Drive - 3 min drive - 2.7 km
  • Gurney Plaza - 5 min drive - 4.6 km

Getting around

  • Penang Sentral - 30 min drive
  • Penang (PEN-Penang Intl.) - 28 min drive

Restaurants

  • ‪Indigo Restaurant at The Blue Mansion - ‬2 min walk
  • ‪Restoran Sup Hameed - ‬1 min walk
  • ‪Red Garden Food Paradise & Night Market - ‬4 min walk
  • ‪Planters Lounge - ‬5 min walk
  • ‪Higher Ground - ‬4 min walk

About this property

Hotel Continental

Hotel near Padang Kota Lama
Located close to KOMTAR and Swettenham Pier Cruise Terminal, Hotel Continental provides a coffee shop/cafe, dry cleaning/laundry services and a restaurant. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with sunloungers
  • Free self-parking
  • English breakfast (surcharge), a 24-hour front desk and free newspapers
  • Luggage storage, meeting rooms and a lift
Room features
All 231 rooms feature comforts such as air conditioning, as well as thoughtful touches such as free WiFi and minibars.
Extra amenities include:
  • Bidets and hairdryers
  • Fridges, coffee/tea makers and limited housekeeping

Languages

Chinese (Mandarin), English

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  • Parking included
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily English breakfast available 7:00 AM to 10:30 AM for a fee: MYR 36 to 46 for adults and MYR 20 to 30 for children
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (once per stay)

Business services

  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately MYR 36 to 46 for adults and MYR 20 to 30 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Touch 'n Go eWallet
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Continental Penang
Hotel Continental Penang
Hotel Continental George Town
Continental George Town
Hotel Continental Hotel
Hotel Continental George Town
Hotel Continental Hotel George Town

Frequently asked questions

Does Hotel Continental have a pool?

Yes, this property has an outdoor pool.

Is Hotel Continental pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Continental?

Self-parking is free at this property.

What time is check-in at Hotel Continental?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Continental?

Checkout is at noon.

Where is Hotel Continental located?

Located in Downtown George Town, this hotel is within 1 mi (2 km) of Padang Kota Lama, KOMTAR and Swettenham Pier Cruise Terminal. Gurney Drive and Gurney Plaza are also within 3 mi (5 km).

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Hotel Continental Reviews

Reviews

6.6
Rating 10 - Excellent. 55 out of 587 reviews
Rating 8 - Good. 213 out of 587 reviews
Rating 6 - Okay. 204 out of 587 reviews
Rating 4 - Poor. 73 out of 587 reviews
Rating 2 - Terrible. 42 out of 587 reviews

6.8/10

Cleanliness

6.8/10

Staff & service

7.2/10

Amenities

6.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

LARRY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant Stay

Good customer service
Stayed 2 nights in Jun 2024

6/10 Okay

Muhammad

Liked: Staff & service
Disliked: Property conditions & facilities
Hotel location are great but at night can be very noisy because got like open karaoke bar nearby. Facilities was okay. Nothing great about this hotel
Stayed 2 nights in Jul 2024

8/10 Good

NAZLINDA BT MOHAMAD NAWI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its good...
Stayed 2 nights in Sep 2024

6/10 Okay

Toshiaki L Tamashiro

Liked: Staff & service
Disliked: Property conditions & facilities
Not good area
Stayed 1 night in Jun 2024

2/10 Terrible

Andrew

Stayed 1 night in Feb 2025

8/10 Good

Gordon

Liked: Cleanliness, staff & service, room comfort
Things seemed dated and worn out but serviceable. Very polite staff.
Stayed 6 nights in Jan 2025

6/10 Okay

SEOGINJIN

Liked: Staff & service
Disliked: Cleanliness, room comfort

장단점이 모두 있음. 선택은 각자의 몫

단점 1. 수건에서 냄새가 남. 2. 외부 소음이 많이 들어 옴. 장점 1. 위치가 좋음. 2. 직원들의 서비스는 친절함.
Stayed 9 nights in Jan 2023

2/10 Terrible

John

Stayed 1 night in May 2022

2/10 Terrible

AFIDA

Disliked: Cleanliness, property conditions & facilities
The Hotel running out of water at night until 12am, we cannot take a shower, pee & etc. When I complained, the staff said it is because the Hotel Fully Occupied thats why running out of water. If we want to pee/poops we need to come at lobby! Lower level have water (we stay at 9th floor) It make me really disappointed. After the water came it is very dirty (yellowish). The TV at my room broken cannot lower the volume (Maintenance came and change the TV) You also can hear noisy from the other room (family with little kids) because in the wardrobe have a door for piping & etc and it connected to side room, so can hear very loud. The room look very old style and outside carpets looks dirty and creepy. Not worth for what i’ve paid 550RM for one night. What i love in only the place near to restaurants and can walk to Padang Kota
Stayed 1 night in May 2022

4/10 Poor

Benson

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

6/10 Okay

mayzura

keluasan bilik agak terhad dan towel terlalu nipis. please upgred.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
GOOD JUST THE BREAKFAST MENU NEED TO IMPROVE .
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities
Ok for the price. Could use some plumbing upgrades.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
SINKI TERSUMBAT
Stayed 1 night in Sep 2019

2/10 Terrible

Kok-Wai

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

FILTHY 80% SMOKING FLOORS HOTEL WORST HOTEL

This is the most terrible hotel experience. The rooms are filthy and all family rooms are SMOKING ONLY. This hotel is falsely advertising as 231 smoke-free guestrooms where instead 80% of their rooms are all SMOKING FLOOR ONLY. ALL FAMILY ROOMS ARE IN SMOKE FLOORS ONLY. I booked a family room by paying extra and the hotel front desk told me ALL FAMILY ROOMS are smoking only. So, I reluctantly ask for a downgrade to single rooms which they say are the only options for non-smoking in the hotel. Only 3 out of 18 floors in the hotel are of single room non-smoking. They then want to CHARGE EXTRA for getting an extra sleeping bed in the downgraded single room. This is ridiculous. I have already paid extra for the family room which they falsely advertised as SMOKE-FREE but clearly they don't care. On top of wanting to charge me more, they also want to take away another paid breakfast. Overall this is the worst hotel experience. Do not stay in this filthy, dark and bad hotel management. No manager on duty. They asked me to wait a few hours for the manager to come to work. Crazy! You are better off going elsewhere.
Stayed 2 nights in Aug 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Unfortunately there is not a lot of positives going for this hotel. I booked this on a whim by looking at a couple of pictures and honestly I wished I had of spent 10 minutes more doing some research on this property. The staff were mostly friendly and the reception / foyer is basically the only modern luxury that the hotel has going for it, once you get off the lift onto your floor the luxury ends there. Now I know that this isn’t a luxury hotel but this was quite poor for what it was. The room was small and basic, and very dated. The bed looked clean and was mostly comfortable, it was a bit hard for my partner, however the sheets were too small so when you slept at night the bottom sheet would unravel and you’d end up sleeping on the mattress which is kind of gross. It was annoying to only have one key card, which meant that when you arrived you’d have to use it to turn the lights / electricity on and this included the small fridge so nothing would keep cold straight away, and when you leave you have to take the card out from the slot meaning the fridge would turn off. This was very annoying. The bathroom was probably the worst part of the room. We had to step down into the bathroom from the bedroom, and it was extremely dated. The bathtub shower combo was very old, and had a gross shower curtain. The shower was barely hot as well, only like warm. The towels were the worst for me, they were so thin & small, and a floormat we assume. No hand towel or face towel.
Stayed 3 nights in Sep 2019

6/10 Okay

Verified traveller

Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 3 nights in Aug 2019

6/10 Okay

How M

Why tax was charged?

Hotel.com charged me about Malaysian Ringgit 109 tax and asked me to get the tax refund from Hotel Continental. But Hotel Continental said it was Hotel.com who cahrged me the tax and I should speak to Hetel.com. Please tell me why you charged me the tax. I am a Malaysian and should not have been charged the tax. Please arrange tax refund of Malaysian Ringgit of around 109 to me. Thank you.
Stayed 3 nights in Jul 2019

10/10 Excellent

kenichi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In town near beach
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2018

4/10 Poor

Md Nor Azman

Disliked: Staff & service
not so good
Stayed 2 nights in Sep 2018