expedia
Photo gallery

Reviews

572 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Penang City Hall
    12 min walk
  • Popular Location
    Prangin Mall
    14 min walk
  • Popular Location
    Kapitan Keling Mosque
    14 min walk
  • Airport
    Penang (PEN-Penang Intl.)
    16 min drive

Choose dates to view prices

Book online or call:

65 6415 5556
  • Superior Room

    Room Amenities

    • City view
    • Sleeps 2
    • 1 Double Bed OR 2 Single Beds
    More details
  • Deluxe Room

    Room Amenities

    • City view
    • Sleeps 2
    • 2 Single Beds
    More details
  • Super Deluxe Room

    Room Amenities

    • City view
    • Sleeps 4
    • 2 Queen Beds
    More details
  • Executive Suite

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details

About this area

George Town

Hotel Continental is located in George Town's Downtown George Town neighbourhood, a walkable area with good shopping. KOMTAR and Arulmigu Balathandayuthapani Temple are notable landmarks, and travellers looking to shop may want to visit Gurney Drive and Penang Times Square. ESCAPE Adventureplay and Kidland Penang are also worth visiting.

Visit our George Town travel guide
Popular Location

What's nearby

  • Penang City Hall - 12 min walk
  • Pinang Peranakan Mansion - 13 min walk
  • Prangin Mall - 14 min walk
  • Kapitan Keling Mosque - 14 min walk
  • KOMTAR - 14 min walk

Getting around

  • Sungai Petani Station - 43 min drive
  • Penang (PEN-Penang Intl.) - 27 min drive

About this property

Hotel Continental

3.5-star George Town hotel in Downtown George Town, near KOMTAR
A restaurant, an outdoor pool and a coffee shop/café are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include dry cleaning, a 24-hour front desk and a front desk safe. All 231 rooms provide conveniences such as fridges and coffee makers, plus free WiFi and TVs. Minibars, room service (during limited hours) and free bottled water are among the other amenities available to guests.
Hotel Continental offers 231 forms of air-conditioned accommodation with complimentary bottles of water and free toiletries. Guests can surf the web using complimentary wireless Internet access. Guests can make use of the in-room fridges, coffee/tea makers and minibars. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an outdoor pool.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self parking

Food and drink

1 restaurant and 1 coffee shop/cafe
Room service available

Things to do

Outdoor pool

Family friendly

Dry-cleaning service
Outdoor pool
Fridge

Conveniences

Front-desk safe
Vending machine

Guest services

24-hour front desk
Daily housekeeping
Dry-cleaning service
Luggage storage

Languages spoken

English

Business services

Meeting rooms

Outdoors

Pool sunloungers

More

Smoke-free property

Room amenities

Bedroom

Air conditioning

Bathroom

Free toiletries

Entertainment

TV

Food and drink

Coffee/tea maker
Free bottled water
Minibar
Fridge

More

Phone

Policies

Check-in

Check-in available 24 hours

Check-out

Check-out before noon

Pets

  • No pets or service animals allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 2.00 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

No pets or service animals are allowed at this property.

Property is also known as

  • Hotel Continental Penang
  • Continental Penang
  • Hotel Continental George Town
  • Continental George Town
  • Hotel Continental Hotel
  • Hotel Continental George Town
  • Hotel Continental Hotel George Town
3.3

Guest rating

5 - Excellent
55
4 - Good
209
3 - Okay
199
2 - Mediocre
70
1 - Poor
39
3.3
Cleanliness
3.3
Service and Staff
3.7
Amenities
3.1
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good hotel

Stayed 2 nights in Oct 2019

5/5 Excellent

  • Liked: Staff & service, amenities, property conditions & facilities

GOOD JUST THE BREAKFAST MENU NEED TO IMPROVE .

Stayed 2 nights in Oct 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

SINKI TERSUMBAT

Stayed 1 night in Sep 2019

1/5

  • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

FILTHY 80% SMOKING FLOORS HOTEL WORST HOTEL

This is the most terrible hotel experience. The rooms are filthy and all family rooms are SMOKING ONLY. This hotel is falsely advertising as 231 smoke-free guestrooms where instead 80% of their rooms are all SMOKING FLOOR ONLY. ALL FAMILY ROOMS ARE IN SMOKE FLOORS ONLY. I booked a family room by paying extra and the hotel front desk told me ALL FAMILY ROOMS are smoking only. So, I reluctantly ask for a downgrade to single rooms which they say are the only options for non-smoking in the hotel. Only 3 out of 18 floors in the hotel are of single room non-smoking. They then want to CHARGE EXTRA for getting an extra sleeping bed in the downgraded single room. This is ridiculous. I have already paid extra for the family room which they falsely advertised as SMOKE-FREE but clearly they don't care. On top of wanting to charge me more, they also want to take away another paid breakfast. Overall this is the worst hotel experience. Do not stay in this filthy, dark and bad hotel management. No manager on duty. They asked me to wait a few hours for the manager to come to work. Crazy! You are better off going elsewhere.

Stayed 2 nights in Aug 2019

1/5

  • Disliked: Cleanliness, amenities, property conditions & facilities

Unfortunately there is not a lot of positives going for this hotel. I booked this on a whim by looking at a couple of pictures and honestly I wished I had of spent 10 minutes more doing some research on this property. The staff were mostly friendly and the reception / foyer is basically the only modern luxury that the hotel has going for it, once you get off the lift onto your floor the luxury ends there. Now I know that this isn’t a luxury hotel but this was quite poor for what it was. The room was small and basic, and very dated. The bed looked clean and was mostly comfortable, it was a bit hard for my partner, however the sheets were too small so when you slept at night the bottom sheet would unravel and you’d end up sleeping on the mattress which is kind of gross. It was annoying to only have one key card, which meant that when you arrived you’d have to use it to turn the lights / electricity on and this included the small fridge so nothing would keep cold straight away, and when you leave you have to take the card out from the slot meaning the fridge would turn off. This was very annoying. The bathroom was probably the worst part of the room. We had to step down into the bathroom from the bedroom, and it was extremely dated. The bathtub shower combo was very old, and had a gross shower curtain. The shower was barely hot as well, only like warm. The towels were the worst for me, they were so thin & small, and a floormat we assume. No hand towel or face towel.

Stayed 3 nights in Sep 2019

Tell us how we can improve our site