- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean hotel, good facilities and friendly staff
Stayed 4 nights in Dec 2019
Photo gallery
Guest reviews
Good
757 reviews
Guests rated this property 4.0/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Parking included
- Air conditioning
- Restaurant
- Gym
Map
68 Jalan Gurdwara, George Town, Penang
Explore the area
Hin Bus Depot Art Centre2 min walk
KOMTAR2 min walk
Penang Times Square6 min walk
Penang (PEN-Penang Intl.)24 min drive
Choose dates to view prices
Superior Room
Photos of Superior Room
Superior Room
More detailsRoom amenities
- 28 sq m
- City view
- Sleeps 2
Room information
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 King Bed
28 square metres m2 room with city views
Internet – Free WiFi
Entertainment – Flat-screen TV with cable channels
Food & Drink – Coffee/tea maker, minibar, limited room service and free bottled water
Sleep – Premium beddingBathroom – Private bathroom, shower, free toiletries and a hairdryer
Practical – Safe, desk and phone; rollaway/extra beds available on request
Comfort – Air conditioning and daily housekeeping
Non-Smoking
Family Room
Photos of Family Room
Family Room
More detailsRoom amenities
- 36 sq m
- City view
- Sleeps 3
Room information
Sleeps
- Max people: 3Max adults: 2Max children: 1
Room details
1 King Bed and 1 Single Bed
36 square metres m2 room with city views
Internet – Free WiFi
Entertainment – Flat-screen TV with cable channels
Food & Drink – Coffee/tea maker, minibar, limited room service and free bottled water
Sleep – Premium beddingBathroom – Private bathroom, shower, free toiletries and a hairdryer
Practical – Safe, desk and phone; rollaway/extra beds available on request
Comfort – Air conditioning and daily housekeeping
Non-Smoking
Standard Room
Photos of Standard Room
Standard Room
More detailsRoom amenities
- 21 sq m
- City view
- Sleeps 2
Room information
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 King Bed or 2 Single Beds
21 square metres m2 room with city views
Internet – Free WiFi
Entertainment – Flat-screen TV with cable channels
Food & Drink – Coffee/tea maker, minibar, limited room service and free bottled water
Sleep – Premium beddingBathroom – Private bathroom, shower, free toiletries and a hairdryer
Practical – Safe, desk and phone
Comfort – Air conditioning and daily housekeeping
Need to know – No rollaway/extra beds available
Non-Smoking
Suite
Photos of Suite
Suite
More detailsRoom amenities
- 38 sq m
- City view
- Sleeps 2
Room information
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 King Bed
38 square metres m2 room with city views
Layout – bedrooms
Internet – Free WiFi
Entertainment – Flat-screen TV with cable channels
Food & Drink – Coffee/tea maker, minibar, limited room service and free bottled water
Sleep – Premium beddingBathroom – Private bathroom, shower, free toiletries and a hairdryer
Practical – Safe, desk and phone
Comfort – Air conditioning and daily housekeeping
Need to know – No rollaway/extra beds available
Non-Smoking
About this area
George Town
In the city centre, Hotel NEO+ Penang by ASTON is in George Town's Downtown George Town neighbourhood, an area with great shopping. Gurney Drive and Penang Times Square are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Penang Hill and Ferringgi Beach. Entopia by Penang Butterfly Farm and Kidland Penang are also worth visiting.
Visit our George Town travel guideWhat's nearby
- Hin Bus Depot Art Centre - 2 min walk
- KOMTAR - 2 min walk
- Penang Times Square - 6 min walk
- Chit Tiau Lor Ban San - 8 min walk
- Kapitan Keling Mosque - 18 min walk
Getting around
- Penang Sentral - 28 min drive
- Penang (PEN-Penang Intl.) - 24 min drive
About this property
About this property
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and public transport
- Free self parking
Food and drink
- Buffet breakfast available for a fee daily 6:30 AM–10 AM: MYR 31.80 for adults and MYR 16 for children
- 1 restaurant and 1 coffee shop/cafe
- 1 bar
- Room service available
Things to do
- Fitness centre
- Outdoor pool
Family friendly
- Laundry facilities
- Outdoor pool
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Laundry facilities
- Luggage storage
Languages spoken
- English
- Malay
Business services
- 1 meeting room
Accessibility
- If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
- Wheelchair-accessible parking
More
- Smoke-free property
Room amenities
Bedroom
- Air conditioning
- Premium bedding
Bathroom
- Free toiletries
- Hairdryer
- Shower
Entertainment
- TV channels
- Flat-screen TV
Food and drink
- Coffee/tea maker
- Free bottled water
- Minibar
More
- Desk
- Iron/ironing board (on request)
- Phone
- Safe
Policies
Policies
Check-in
Check-in
Check-in between 2:00 PM and midnight
Minimum check-in age - 18
Check-out
Check-out
Check-out before noon
Special check-in instructions
Special check-in instructions
There is no front desk at this property
This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
Access methods
Access methods
Staffed front desk
Pets
Pets
Pets not allowed
Children and extra beds
Children and extra beds
Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for MYR 90.0 per day.
Cots (infant beds) are not available
Payment types at the property
Payment types at the property
Important information
Important information
Optional extras
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for buffet breakfast: MYR 31.80 for adults and MYR 16 for children (approximately)
- Rollaway bed fee: MYR 90.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
You need to know
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Government-issued photo identification and a credit card may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Frequently asked questions
Guest reviews
4.0
Cleanliness
3.9
Service and Staff
3.7
Amenities
3.9
Property condition
The price of rooms tells you all you need to know, except that the bedrooms are unusually large, but the ensuite shower rooms are very small. Stay somewhere else if you can afford to. I suspect the hotel accepts a lot of one-night tour groups and therefore looks well used and starting to get shabby. Noise insulation is poor, even from outside (especially the Chinese puppet theatre which is on a side-street right below the majority of the rooms – this horrible over-amplified noise starts up ever night at 9pm for 2 hours – I don’t know why the hotel management don’t stop them). Buffet breakfast is adequate – do ask for an omelette which are very good. There is a good supermarket close by, and the central bus station under Komtar tower is a short walk away – but this should give you a sense of the area i.e. a bit run-down. We only found one decent restaurant nearby – Kirin Sushi – other restaurants are to be found in China Town and Little India. The excellent Red Garden food-court is about a 20 minute walk away (go up Jalan Penang and bear right at Leith Street). The free Central Area Transit (CAT) bus is a useful way to get around, but the route marked on the free map is mostly fictional. Take buses to other parts of the island (take the correct money for the trip as no change is given) : The 101 bus goes to the Entopia butterfly farm – it is well-worth the trip; as is Penang Hill - take bus 204 at 19:05 – the night-scene is better than the day-scene.
Stayed 4 nights in Feb 2020
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very helpful and the room is very clean. But the bedside reading light is not adequate.
Stayed 3 nights in Feb 2020
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to komtar
Stayed 1 night in Feb 2020
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2020