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Reviews

3.9 / 5Good
744 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Hin Bus Depot Art Centre
    1 min walk
  • Popular Location
    KOMTAR
    3 min walk
  • Popular Location
    Penang Times Square
    6 min walk
  • Airport
    Penang (PEN-Penang Intl.)
    15 min drive

Choose dates to view prices

Book online or call:

65 6415 5556
  • Superior Room

    Room Amenities

    • City view
    • Sleeps 2
    • 1 King Bed
    More details
  • Family Room

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed and 1 Single Bed
    More details
  • Standard Room

    Room Amenities

    • City view
    • Sleeps 2
    • 1 King Bed OR 2 Single Beds
    More details
  • Suite

    Room Amenities

    • City view
    • Sleeps 2
    • 1 King Bed
    More details

About this area

George Town

Located in George Town's Downtown George Town neighbourhood, Hotel NEO+ Penang by ASTON is in the city centre. KOMTAR and Arulmigu Balathandayuthapani Temple are notable landmarks, and some of the area's activities can be experienced at Gurney Drive and Swettenham Pier Cruise Terminal. ESCAPE Adventureplay and Kidland Penang are also worth visiting.

Visit our George Town travel guide
Popular Location

What's nearby

  • Hin Bus Depot Art Centre - 1 min walk
  • KOMTAR - 3 min walk
  • Penang Times Square - 6 min walk
  • Chit Tiau Lor Ban San - 7 min walk
  • Prangin Mall - 8 min walk

Getting around

  • Penang (PEN-Penang Intl.) - 15 min drive

About this property

Hotel NEO+ Penang by ASTON

3.5-star George Town hotel in Downtown George Town, walk to KOMTAR
Along with a restaurant, this smoke-free hotel has an outdoor pool and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a coffee shop/café and a meeting room. All 196 rooms offer free WiFi, minibars and flat-screen TVs with cable channels. Other amenities available to guests include room service (during limited hours), premium bedding and coffee/tea makers.
Hotel NEO+ Penang by ASTON offers 196 forms of air-conditioned accommodation with minibars and a safe. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.
This George Town hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self parking

Food and drink

Buffet breakfast available for a fee daily 6:30 AM–10 AM: MYR 31.80 for adults and MYR 16 for children
1 restaurant and 1 coffee shop/cafe
1 bar
Room service available

Things to do

Fitness centre
Outdoor pool

Family friendly

Laundry facilities
Outdoor pool

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Laundry facilities
Luggage storage

Languages spoken

English
Malay

Business services

1 meeting room

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Wheelchair-accessible parking

More

Smoke-free property

Room amenities

Bedroom

Air conditioning
Premium bedding

Bathroom

Free toiletries
Hairdryer
Shower

Entertainment

TV channels
flat-screen TV

Food and drink

Coffee/tea maker
Free bottled water
Minibar

More

Desk
Iron/ironing board (on request)
Phone
Safe

Policies

Check-in

Check-in between 2:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

  • There is no front desk at this property. This property doesn't offer after-hours check-in. Guests arriving late won't be able to check in until the next morning. To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation.

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for MYR 90.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MYR 31.80 for adults and MYR 16 for children (approximately)
  • Rollaway bed fee: MYR 90.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Property is also known as

  • Hotel NEO Penang
  • NEO Penang
  • Hotel NEO+ Penang George Town
  • Hotel NEO+ Penang
  • Neo Penang By Aston
  • Hotel NEO+ Penang by ASTON Hotel
  • Hotel NEO+ Penang by ASTON George Town
  • Hotel NEO+ Penang by ASTON Hotel George Town
5 - Excellent
171
4 - Good
382
3 - Okay
152
2 - Mediocre
26
1 - Poor
13
4.0
Cleanliness
3.9
Service and Staff
3.7
Amenities
3.9
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff are very helpful and the room is very clean. But the bedside reading light is not adequate.

Stayed 3 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Near to komtar

Stayed 1 night in Feb 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Dec 2019

3/5

  • Disliked: Cleanliness, property conditions & facilities

The property looks good from photos and the lobby. The rooms are a different story. Room sheets are quite dirty as we had three rooms. One room had coffee/curry brownish orange stain on it. One room had some unidentifiable stain on them. My room was quite warm as well and the air conditioning took a while to kick in.

Stayed 2 nights in Dec 2019

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