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Overview of Hotel NEO+ Penang by ASTON

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Guest reviews

3.9 / 5Good
748 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

What's nearby

AirportPenang (PEN-Penang Intl.)15 min drive

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Free cancellation on all rooms

Book with confidence knowing you'll have flexibility if plans change.

  • Superior Room

    Superior Room

    Room amenities

    • City view
    • Sleeps 2
    • 1 King Bed
    More details
  • Family Room

    Family Room

    Room amenities

    • City view
    • Sleeps 3
    • 1 King Bed and 1 Single Bed
    More details
  • Standard Room

    Standard Room

    Room amenities

    • City view
    • Sleeps 2
    • 1 King Bed OR 2 Single Beds
    More details
  • Suite

    Suite

    Room amenities

    • City view
    • Sleeps 2
    • 1 King Bed
    More details

About this area

George Town

In the city centre, Hotel NEO+ Penang by ASTON is in George Town's Downtown George Town neighbourhood, an area with great shopping. KOMTAR and Arulmigu Balathandayuthapani Temple are notable landmarks, and some of the area's activities can be experienced at Gurney Drive and Swettenham Pier Cruise Terminal. ESCAPE Adventureplay and Kidland Penang are also worth visiting.

Visit our George Town travel guide
Popular Location

What's nearby

  • Hin Bus Depot Art Centre - 1 min walk
  • KOMTAR - 3 min walk
  • Penang Times Square - 6 min walk
  • Chit Tiau Lor Ban San - 7 min walk
  • Prangin Mall - 8 min walk

Getting around

  • Penang (PEN-Penang Intl.) - 15 min drive

About this property

Hotel NEO+ Penang by ASTON

3.5-star George Town hotel in Downtown George Town, walk to KOMTAR
Along with a restaurant, this smoke-free hotel has an outdoor pool and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a coffee shop/café and a meeting room. All 196 rooms offer free WiFi, minibars and flat-screen TVs with cable channels. Other amenities available to guests include room service (during limited hours), premium bedding and coffee/tea makers.
Hotel NEO+ Penang by ASTON offers 196 forms of air-conditioned accommodation with minibars and a safe. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.
This George Town hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self parking

Food and drink

Buffet breakfast available for a fee daily 6:30 AM–10 AM: MYR 31.80 for adults and MYR 16 for children
1 restaurant and 1 coffee shop/cafe
1 bar
Room service available

Things to do

Fitness centre
Outdoor pool

Family friendly

Laundry facilities
Outdoor pool

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Laundry facilities
Luggage storage

Languages spoken

English
Malay

Business services

1 meeting room

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Wheelchair-accessible parking

More

Smoke-free property

Room amenities

Bedroom

Air conditioning
Premium bedding

Bathroom

Free toiletries
Hairdryer
Shower

Entertainment

TV channels
Flat-screen TV

Food and drink

Coffee/tea maker
Free bottled water
Minibar

More

Desk
Iron/ironing board (on request)
Phone
Safe

Policies

Check-in

Check-in between 2:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

  • There is no front desk at this property. This property doesn't offer after-hours check-in. Guests arriving late won't be able to check in until the next morning. To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation.

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for MYR 90.0 per day.
  • Cots (infant beds) are not available.

Payment types accepted at this property

Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MYR 31.80 for adults and MYR 16 for children (approximately)
  • Rollaway bed fee: MYR 90.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Property is also known as

  • Hotel NEO Penang
  • NEO Penang
  • Hotel NEO+ Penang George Town
  • Hotel NEO+ Penang
  • Neo Penang By Aston
  • Hotel NEO+ Penang by ASTON Hotel
  • Hotel NEO+ Penang by ASTON George Town
  • Hotel NEO+ Penang by ASTON Hotel George Town
All reviews

Guest reviews

5 - Excellent
172
4 - Good
383
3 - Okay
154
2 - Mediocre
26
1 - Poor
13
4.0
Cleanliness
3.9
Service and Staff
3.6
Amenities
3.9
Property condition

3/5

    The price of rooms tells you all you need to know, except that the bedrooms are unusually large, but the ensuite shower rooms are very small. Stay somewhere else if you can afford to. I suspect the hotel accepts a lot of one-night tour groups and therefore looks well used and starting to get shabby. Noise insulation is poor, even from outside (especially the Chinese puppet theatre which is on a side-street right below the majority of the rooms – this horrible over-amplified noise starts up ever night at 9pm for 2 hours – I don’t know why the hotel management don’t stop them). Buffet breakfast is adequate – do ask for an omelette which are very good. There is a good supermarket close by, and the central bus station under Komtar tower is a short walk away – but this should give you a sense of the area i.e. a bit run-down. We only found one decent restaurant nearby – Kirin Sushi – other restaurants are to be found in China Town and Little India. The excellent Red Garden food-court is about a 20 minute walk away (go up Jalan Penang and bear right at Leith Street). The free Central Area Transit (CAT) bus is a useful way to get around, but the route marked on the free map is mostly fictional. Take buses to other parts of the island (take the correct money for the trip as no change is given) : The 101 bus goes to the Entopia butterfly farm – it is well-worth the trip; as is Penang Hill - take bus 204 at 19:05 – the night-scene is better than the day-scene.

    Stayed 4 nights in Feb 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    The staff are very helpful and the room is very clean. But the bedside reading light is not adequate.

    Stayed 3 nights in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Near to komtar

    Stayed 1 night in Feb 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 3 nights in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 3 nights in Dec 2019