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Balcony
Balcony
Desk, blackout curtains, free WiFi, linens
Desk, blackout curtains, free WiFi, linens

Guest reviews

3.8 out of 5 Good
632 reviews
Guests rated this property 3.8/5 for cleanliness.

Popular amenities

Free WiFi
Parking included
Air conditioning
Restaurant
Breakfast Available
Business Services

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Map

Explore the area

Popular LocationKapitan Keling Mosque7 min walk
Popular LocationKOMTAR8 min walk
Popular LocationPinang Peranakan Mansion14 min walk
AirportPenang (PEN-Penang Intl.)27 min drive

Choose dates to view prices

  • Kimberly Standard Queen

    Room amenities

    • 12 sq m
    • Sleeps 2
    More detailsKimberly Standard Queen
  • Deluxe King Room

    Room amenities

    • 15 sq m
    • Sleeps 2
    More detailsDeluxe King Room
  • Kimberly Standard Twin

    Room amenities

    • 12 sq m
    • Sleeps 2
    More detailsKimberly Standard Twin
  • Amethyst Suite

    Room amenities

    • 27 sq m
    • Sleeps 2
    More detailsAmethyst Suite
  • Kimberly Standard King

    Room amenities

    • 12 sq m
    • Sleeps 2
    More detailsKimberly Standard King
  • Oriental Suite

    Room amenities

    • 20 sq m
    • City view
    • Sleeps 2
    More detailsOriental Suite
  • Wellesley Suite

    Room amenities

    • 31 sq m
    • City view
    • Sleeps 3
    More detailsWellesley Suite
  • Raffles Suite

    Room amenities

    • 31 sq m
    • City view
    • Sleeps 4
    More detailsRaffles Suite

About this area

George Town

In the city centre, Kimberley Hotel Georgetown is in George Town's Downtown George Town neighbourhood, a walkable area with great shopping. Gurney Drive and Penang Times Square are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Penang Hill and Ferringgi Beach. Looking to enjoy an event or a game while in town? See what's happening at City Stadium or Penang International Sports Arena.
Visit our George Town travel guide
View in a map
Popular Location

What's nearby

  • Kapitan Keling Mosque - 7 min walk
  • KOMTAR - 8 min walk
  • Penang Times Square - 12 min walk
  • Pinang Peranakan Mansion - 14 min walk
  • Raja Tun Uda Ferry Terminal - 15 min walk

Getting around

  • Penang Sentral - 30 min drive
  • AirportPenang (PEN-Penang Intl.) - 27 min drive

About this property

Kimberley Hotel Georgetown

Colonial George Town hotel in Downtown George Town, walk to KOMTAR
This smoke-free hotel features a restaurant, dry cleaning and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, free newspapers and tour/ticket assistance are on-site. All 118 rooms feature modern comforts such as TVs with cable channels, along with free WiFi. Other amenities available to guests include room service, showers and phones.
Kimberley Hotel Georgetown offers 118 forms of accommodation with free toiletries and blackout curtains. Televisions come with cable channels. Bathrooms include a shower.

This George Town hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows regional sanitisation guidelines of Safe & Clean (Malaysia)
Follows industry sanitisation guidelines of Safe Travels (WTTC - Global)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Limited parking spaces

Food and drink

  • Continental breakfast available for a fee daily 7 AM–11 AM: MYR 15 per person
  • 1 restaurant
  • Room service available

Family friendly

  • Dry cleaning service
  • Laundry facilities

Conveniences

  • Lift
  • Free newspapers in reception
  • Water dispenser

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • Hindi
  • Malay

Business services

  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Linens

Bathroom

  • Free toiletries
  • Shower
  • Towels

Entertainment

  • 21-inch TV
  • TV channels

More

  • Desk
  • Phone

Policies

Check-in

Check in 2:00 PM - 11:00 PM and 2:00 PM - 11:00 PM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:30 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 50.00 per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 July 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: MYR 15 per person (approximately)
  • Early check-in fee: MYR 50.00 (subject to availability)
  • Late check-out fee: MYR 100 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Property is also known as

Kimberley Hotel Georgetown
Kimberley Georgetown
Kimberley Hotel Georgetown Hotel
Kimberley Hotel Georgetown George Town
Kimberley Hotel Georgetown Hotel George Town

Frequently asked questions

Can I cancel my reservation for free at Kimberley Hotel Georgetown and receive a full refund?
Yes, Kimberley Hotel Georgetown offers free cancellation on select room rates, because flexibility matters! Please refer to Kimberley Hotel Georgetown cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Kimberley Hotel Georgetown?
As of 27 Oct,2020, prices found for a 1-night stay for 2 adults at Kimberley Hotel Georgetown on 31 Oct,2020 start from SG$26, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Kimberley Hotel Georgetown pet-friendly?
No, pets are not allowed at this property.
How much is parking at Kimberley Hotel Georgetown?
Self-parking is free at this property.
What time is check-in at Kimberley Hotel Georgetown?
Check-in is from 2:00 PM to 11:00 PM, and from 2:00 PM to 11:00 PM. Early check-in is available for a fee of MYR 50.00 (subject to availability).
What time is check-out at Kimberley Hotel Georgetown?
Checkout is at noon. Late checkout is available for MYR 100 (subject to availability).
Where is Kimberley Hotel Georgetown located?
Located in Downtown George Town, this hotel is within a 10-minute walk of Prangin Mall and KOMTAR. Penang Times Square and Penang City Hall are also within 1 mile (2 km).
3.8
Good
5 - Excellent
140
4 - Good
317
3 - Okay
117
2 - Poor
38
1 - Terrible
20

3.8/5

Cleanliness

4.0/5

Staff & service

3.5/5

Amenities

3.7/5

Property conditions & facilities

4/5 Good

Happy face iconLiked: Staff & service, amenities, property conditions & facilities
Convenient location near to amenities.
Stayed 2 nights in Mar 2020

3/5 Okay

Sad face IconDisliked: Amenities, property conditions & facilities
On Expedia, it said room with window and "safe". When I got there, the room assigned has no safe. Staff won't budge, no managers to help. Checked in took awhile. The room is ok, small, compact, windows that open to a wall 3 feet a way, and there's mosquito screen. With it close it looks like room without windows. Anyway, I talked to a manager the next day, after some back and forth, they found out Expedia did indicate room with safe, so the best they could transfer me is a bigger room with safe and without window (just like in the picture). I took it it was ok. the bathroom is always wet, curtain is too short and can't cover the shower area. The Elevators are dirty, with Coronavirus problem it's unnerving going in there. **good point: hotel is smacked in Georgetown city centre, 1/2 block from to night food court, not far to walk to historical area. For the value and proximity to City centre, bus stop, heritage area, shopping centres, it's ok
Stayed 5 nights in Feb 2020

1/5 Terrible

Travelled with family
Sad face IconDisliked: Cleanliness, staff & service, amenities, property conditions & facilities
FOR THE PRICE I PAID!!! Dissapointing service, Toilet, Took 40mins to check in. Was 38 mins late after late checkout, they kept my bond. Despise this place, not understanding or helpful with my elderly parents.
Stayed 2 nights in Feb 2020

2/5 Poor

Sad face IconDisliked: Cleanliness, staff & service
Noisy , early morning , birds are the one that wake u up , limited parking space , poor services . No initiative to help guest need . Overall very unhappy .
Stayed 2 nights in Jan 2020

4/5 Good

Business traveller, Travelled with partner
Happy face iconLiked: Cleanliness, staff & service
Aircond blower not strong enough, need longer time to cool down the room. Bathroom drainage to be improved, takes long time for water to drain out.
Stayed 1 night in Jan 2020