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Overview of Summer Tree Hotel Penang

Photo gallery

Guest reviews

4.0 / 5Very Good
107 reviews
Guests rated this property 4.0/5 for cleanliness.

Amenities

  • Free WiFi
  • Free parking
  • Air conditioning
  • Laundry

Map

What's nearby

Popular LocationPenang Times Square9 min walk
Popular LocationKOMTAR11 min walk
Popular LocationLoh guan Lye Specialist Centre12 min walk
AirportPenang (PEN-Penang Intl.)28 min drive

Choose dates to view prices

  • Superior Double Room, City View

    Room amenities

    • 20 sq m
    • City view
    • Sleeps 2
    Show details
  • Superior Double or Twin Room, City View

    Room amenities

    • 20 sq m
    • City view
    • Sleeps 2
    Show details
  • Standard Twin Room

    Room amenities

    • 20 sq m
    • Sleeps 2
    Show details
  • Deluxe Double Room, City View

    Room amenities

    • 24 sq m
    • City view
    • Sleeps 2
    Show details
  • Family Room, 2 Bedrooms, Connecting Rooms, City View

    Room amenities

    • City view
    • Sleeps 4
    Show details

About this area

George Town

Located in George Town's Downtown George Town neighbourhood, Summer Tree Hotel Penang is in the city centre. KOMTAR and Arulmigu Balathandayuthapani Temple are notable landmarks, and some of the area's activities can be experienced at Gurney Drive and Swettenham Pier Cruise Terminal. ESCAPE Adventureplay and Kidland Penang are also worth visiting. Our guests appreciate the hotel's central location.

Map
Popular Location

What's nearby

  • Penang Times Square - 9 min walk
  • KOMTAR - 11 min walk
  • Loh guan Lye Specialist Centre - 12 min walk
  • Prangin Mall - 14 min walk
  • Gleneagles Penang Medical Centre - 19 min walk

Getting around

  • Penang Sentral - 36 min drive
  • Penang (PEN-Penang Intl.) - 28 min drive

About this property

Summer Tree Hotel Penang

George Town hotel in Downtown George Town, walk to Penang Times Square
A snack bar/deli, laundry facilities and a 24-hour front desk are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, free newspapers, a reception hall and a vending machine are on-site. All 78 rooms provide conveniences such as fridges and electric kettles, plus complimentary wireless Internet access and LCD TVs with satellite channels. Minibars, free tea bags/instant coffee and free bottled water are among the other amenities available to guests.
Summer Tree Hotel Penang offers 78 forms of air-conditioned accommodation with minibars and a safe. 36-inch LCD televisions come with satellite channels.
Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self parking

Family friendly

Laundry facilities
Fridge
Snack bar/deli

Conveniences

Lift
Free newspapers in reception
Reception hall
Vending machine

Guest services

24-hour front desk
Daily housekeeping
Laundry facilities
Luggage storage

Languages spoken

English

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Wheelchair accessible (may have limitations)

More

Smoke-free property

Room amenities

Bedroom

Air conditioning

Bathroom

Free toiletries
Hairdryer
Shower
Towels

Entertainment

36-inch LCD TV
Satellite channels

Food and drink

Electric kettle
Free bottled water
Free tea bags/instant coffee
Minibar
Fridge

More

Desk
Iron/ironing board (on request)
Laptop-friendly workspace
Safe

Policies

Check-in

Check-in between 2 PM and midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests must contact the property for check-in information

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 3 per accommodation, per night
  • A tax of MYR 10 per accommodation, per night is imposed by the country of Malaysia and collected at the property. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
  • Tax ID - Local Government Fee.

We should mention

No pets and no service animals are allowed at this property

Guest reviews

4.0
Very Good
5 - Excellent
36
4 - Good
47
3 - Okay
14
2 - Mediocre
9
1 - Poor
1
4.0
Cleanliness
4.1
Service and Staff
3.7
Amenities
3.9
Property condition

2/5

  • Liked: Room comfort
  • Disliked: Cleanliness, staff & service, property conditions & facilities

Stained bedding

Dirty sheets on bed which were replaced with more dirty sheets, staff on reception were friendly but said that that's just what the bedding is like which wasn't very helpful.

Stayed 2 nights in Feb 2020

4/5 Good

    This traveller didn’t leave comments with their review
    Stayed 1 night in Dec 2019

    2/5

    • Liked: Staff & service
    • Disliked: Cleanliness, property conditions & facilities, room comfort

    Air cond is not working and there are stains on the bed sheet

    Stayed 1 night in Jan 2020

    2/5

    • Liked: Amenities
    • Disliked: Cleanliness, staff & service, property conditions & facilities

    The location and accessibility to food is great however bedsheet was stained and aircon not working well in my room. When we request for a change of bedsheet, instead of assisting us. We were given a new sheet expecting us to change on our own... Customer service and room cleanliness need to be improved.

    Stayed 2 nights in Dec 2019

    4/5 Good

    • Liked: Staff & service
    • Disliked: Property conditions & facilities, room comfort

    Poor room condition

    The staff were all very helpful. However, the room condition needs to be improved. 1. Aircond not powerful and air not cold although set to the lowest temperature 2. Water pressure at the wash basin is poor and the hot/cold water tap is set opposite the norm 3. When I checked in, there was a piece of used towel laying on the dressing table and the shower area was wet as though someone just had their shower in my room. The room was unlocked and the door was left semi open when I checked in.

    Stayed 2 nights in Dec 2019