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Overview of U Hotel Penang

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In-room safe, desk, free WiFi, wheelchair access
In-room safe, desk, free WiFi, wheelchair access
In-room safe, desk, free WiFi, wheelchair access
In-room safe, desk, free WiFi, wheelchair access

4.1/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Business Services
  • Laundry
  • 24/7 Front Desk

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationUniversity of Science-Malaysia (Universiti Sains Malaysia)4 min drive
    Popular LocationQueensbay Mall10 min drive
    AirportPenang (PEN-Penang Intl.)18 min drive
    Popular LocationKek Lok Si Temple30 min drive

Choose dates to view prices

  • Regular Queen (Venus)

    4.7/5 guest room rating

    Room amenities

    • 15 sq m
    • Sleeps 2
    • 1 Queen Bed
    More detailsRegular Queen (Venus)
  • Deluxe King (Saturn)

    4.8/5 guest room rating

    Room amenities

    • 14 sq m
    • Sleeps 2
    • 1 King Bed
    More detailsDeluxe King (Saturn)
  • Regular Twin (Luna)

    4.3/5 guest room rating

    Room amenities

    • 14 sq m
    • Sleeps 2
    • 2 Single Beds
    More detailsRegular Twin (Luna)

About this area

George Town

U Hotel Penang is located in George Town's Gelugor neighbourhood. Penang Hill and Penang City Hall are notable landmarks, and travellers looking to shop may want to visit Queensbay Mall and Gurney Drive. Looking to enjoy an event or a game while in town? See what's happening at Penang International Sports Arena or City Stadium.
Visit our George Town travel guide
Popular Location

What's nearby

  • University of Science-Malaysia (Universiti Sains Malaysia) - 4 min drive
  • Penang State Mosque - 7 min drive
  • Queensbay Mall - 10 min drive
  • Penang Times Square - 18 min drive
  • Kek Lok Si Temple - 30 min drive

Getting around

  • Penang Sentral - 25 min drive
  • AirportPenang (PEN-Penang Intl.) - 18 min drive

About this property

U Hotel Penang

3-star George Town hotel in Gelugor, near Queensbay Mall
This smoke-free hotel features a business centre, a meeting room and dry cleaning. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and express check-in are on-site. All 128 rooms offer complimentary wireless Internet access, coffee/tea makers and hairdryers. Other amenities available to guests include safes, showers and desks.
U Hotel Penang offers 128 forms of air-conditioned accommodation with a safe and coffee/tea makers. This George Town hotel provides complimentary wireless Internet access. Rooms have partially open bathrooms. Bathrooms include a shower and hairdryers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows regional sanitisation guidelines of Safe & Clean (Malaysia)
Follows industry sanitisation guidelines of Safe Travels (WTTC - Global)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking

Family friendly

  • Dry cleaning service
  • Laundry facilities

Conveniences

  • Lift
  • Reception hall

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • Malay

Business services

  • 1 meeting room
  • Business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • In-room accessibility

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Bathroom (partially open)
  • Hairdryer
  • Shower

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Safe

Policies

Check-in

Check-in from 3 PM - 11 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 200 per stay
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 July 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

U Hotel Penang
U Hotel
U Hotel Penang George Town
U Hotel Penang Bayan Lepas
U Hotel Penang Hotel
U Hotel Penang George Town
U Hotel Penang Hotel George Town

Frequently asked questions

Can I cancel my reservation for free at U Hotel Penang and receive a full refund?
Yes, U Hotel Penang offers free cancellation on select room rates, because flexibility matters! Please refer to U Hotel Penang cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at U Hotel Penang?
As of 25 Nov,2020, prices found for a 1-night stay for 2 adults at U Hotel Penang on 14 Dec,2020 start from SG$44, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is U Hotel Penang pet-friendly?
No, pets are not allowed at this property.
How much is parking at U Hotel Penang?
Self-parking is free at this property.
What time is check-in at U Hotel Penang?
Check-in is from 3 PM - 11 PM.
What time is check-out at U Hotel Penang?
Checkout is at noon.
Where is U Hotel Penang located?
Located in Gelugor, this hotel is within 3 miles (5 km) of RECSAM and Institute Pendidikan Guru, Queensbay Mall and University of Science-Malaysia (Universiti Sains Malaysia). Penang Bridge West End and Penang International Sports Arena are also within 3 miles (5 km).
4.1
Very good
5 - Excellent
74
4 - Good
133
3 - Okay
27
2 - Poor
3
1 - Terrible
4

4.3/5

Cleanliness

4.2/5

Staff & service

4.2/5

Amenities

4.1/5

Property conditions & facilities

2/5 Poor

Happy face iconLiked: Cleanliness, staff & service, amenities
Sad face IconDisliked: Property conditions & facilities
I checked in on 01st July for two days, the receptionist was very professional in handling my reservation. I'm very concerned about the on going COVID 19 epidemic and i was given format question regarding the virus, unfortunately your hotel DID NOT record my body temperature, which is unsafe for other guest. I'm a ex hotelier for 25 years with international chain of hotels. International news and local news are very important for me and your hotel did not provide TV channels and the receptionist informed me that its under repair, hotel is trying to save some money by not subscribing due to the above epidemic,what about news paper for two days. Please check your public advertisement on the web of what your're providing.
Stayed 1 night in Jun 2020

4/5 Good

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy excess
Stayed 1 night in Jan 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traveling to Penang by car
a lot of parking space and it's free :)
Stayed 2 nights in Dec 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly staff, convenient location
Stayed 1 night in Dec 2019

4/5 Good

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

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