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Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 75 out of 242 reviews
5 - Excellent 31%
Rating 4 - Good. 133 out of 242 reviews
4 - Good 55%
Rating 3 - Okay. 27 out of 242 reviews
3 - Okay 11%
Rating 2 - Poor. 3 out of 242 reviews
2 - Poor 1%
Rating 1 - Terrible. 4 out of 242 reviews
1 - Terrible 2%

4.3/5

Cleanliness

4.2/5

Staff & service

4.2/5

Amenities

4.1/5

Property conditions & facilities

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2020

2/5 Poor

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I checked in on 01st July for two days, the receptionist was very professional in handling my reservation. I'm very concerned about the on going COVID 19 epidemic and i was given format question regarding the virus, unfortunately your hotel DID NOT record my body temperature, which is unsafe for other guest. I'm a ex hotelier for 25 years with international chain of hotels. International news and local news are very important for me and your hotel did not provide TV channels and the receptionist informed me that its under repair, hotel is trying to save some money by not subscribing due to the above epidemic,what about news paper for two days. Please check your public advertisement on the web of what your're providing.
Stayed 1 night in Jun 2020

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy excess
Stayed 1 night in Jan 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traveling to Penang by car
a lot of parking space and it's free :)
Stayed 2 nights in Dec 2019