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Reviews of Radisson Blu Scandinavia Hotel

4 out of 5
Radisson Blu Scandinavia Hotel
Södra Hamngatan 59, Gothenburg

Reviews

8.8

Excellent

Rating 10 - Excellent. 1169 out of 2050 reviews" "
Rating 8 - Good. 616 out of 2050 reviews" "
Rating 6 - Okay. 142 out of 2050 reviews" "
Rating 4 - Poor. 64 out of 2050 reviews" "
Rating 2 - Terrible. 59 out of 2050 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Shae-Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an incredible hotel. It is right across the street from central station, and a short walk to popular areas. The room was fantastic. It was very spacious, with a balcony to the lounge area. The staff were incredibly friendly.
Stayed 3 nights in May 2024

10/10 Excellent

TEMIDAYO

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, clean, good location and friendly staff
Stayed 3 nights in May 2024
Response from Team Radisson Blu Scandinavia on 23 May,2024
Thank you for your high rating after your stay with us.Happy to learn that everything was to your liking.All the best,

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in with easy walk in the center of Gothenburg.
Stayed 12 nights in Mar 2024
Response from Reception on 18 Apr,2024
Dear Jan, Thank you for choosing Radisson Blu Scandinavia Gothenburg!We are happy that you enjoyed staying with us and hope you will be back again!

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Front Desk on 21 Apr,2024
Thank you Ellen

8/10 Good

Annabel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very much a business hotel but well located and very comfortable. We paid for the spa which is reduced in cost for hotel guests - would definitely recommend. We didn’t get breakfast as it looked busy but the spread seemed ok. We ate out at the bakeries instead. Easy to get everywhere on foot or by scooter / bike.
Stayed 2 nights in Mar 2024
Response from Reception on 30 Mar,2024
Dear Annabel,Thank you so much for your feedback. I hope you will enjoy the breakfast next time.Best regards,Radisson Blu Scandinavia

10/10 Excellent

Aris, Springfield

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience 👍
Stayed 3 nights in Mar 2024
Response from Reception on 30 Mar,2024
Dear Aris,Thank you for your feedback. Looking forward to welcoming you again!Best regards,Radisson Blu Scandinavia

10/10 Excellent

Rob

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice Very modern No faults at all
Stayed 1 night in Mar 2024
Response from Front desk on 12 Mar,2024
Many thanks Rob! Glad you liked it

10/10 Excellent

Colin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wow...
Why cant all hotels be like this. Really pleasing aesthetically, friendly curtious staff. Only fripe was that the bed was insanely soft and i like a stiff matress
Stayed 2 nights in Feb 2024
Response from Reception on 23 Feb,2024
Hi Colin,We are vert grateful for your kind words. We really appriciate that. Hopefully we will se you back at our hotel soon again.Kind Regards

6/10 Okay

Max

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
A hotel in the centre of the city
I stayed there for 4 nights. The executive room was big enough to sit and work in the room. The bed was comfortable. The city view was nice! The breakfast buffet was a disappointment. First of all, the time, only until 9.30 !! And the food, nothing special, just the basic. The scramble egg and the sausage were cold all 4 days I was there. No light cheese. Also the coffee was nothing to cheer for. The staff at reception or other employees never greet you when you passed them. One time I called to get a plate and a fork. The lady that brought it up to the room, almost scolded me, for not haven't gone down myself to get it, because as she put it " you haven't bought the food here, have you? Very rude I felt !!! So, if you have experienced customer service at 5 star hotels in other countries, you'll be somewhat disappointed of the level of the service here
Stayed 5 nights in Jan 2024
Response from Reception on 23 Feb,2024
Hello Max,Thank you for taking the time to give us some feedback. We are happy that you liked the bed and the city view.Regarding the breakfast we will take your critique forward in the organization. We are sad that you did not like our service. Our goal is to provide great service to our guests and we will definitely try to better ourselves in the future.All the best.

10/10 Excellent

Seong Rae

Stayed 7 nights in Jan 2024
Response from Reception on 30 Mar,2024
Dear Seong,Thank you for your feedback. Hope that we can meet your expectations better next time!Best regards,Radisson Blu Scandinavia

10/10 Excellent

Haneen, Kuwait

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was excellent, the room was clean and spacious and well decorated
Stayed 2 nights in Dec 2023
Response from Hanna, front desk on 10 Feb,2024
Thank you for your kind words! We're thrilled to hear that you enjoyed our excellent location and found your room to be clean, spacious, and well-decorated. Providing comfortable and aesthetically pleasing accommodations is a top priority for us, and we're glad we met your expectations.We appreciate your feedback and hope to welcome you back for another enjoyable stay in the future. If there's anything we can do to make your next visit even better, please don't hesitate to let us know.

10/10 Excellent

j

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is absolutely brilliant
Stayed 2 nights in Jan 2024
Response from Front Desk on 23 Jan,2024
We are delighted to hear that you enjoyed your experience at our hotel! Our team works hard to provide a wonderful place for our guests. You are very welcome back to us in the future.

10/10 Excellent

Razwan

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nice hotel. Staff are nice especially Michael
Stayed 2 nights in Jan 2024
Response from Hanna, front desk on 23 Jan,2024
Thank you for taking your time to share your feedback with us! We are thrilled to hear that you had a nice experience at our hotel, and we truly appreciate your kind words and recoignition of our staffs efforts, especially Michael. We hope to welcome you back soon!

10/10 Excellent

Adeniyi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff.....
Stayed 1 night in Jan 2024
Response from Hanna, front desk on 24 Jan,2024
Thank you for your kind words about our staff! We're delighted to hear that you found us helpful during your stay! Providing excellent service is our top priority, and we're glad it made a positive impact on your experience. We appreciate your feedback and hope to welcome you back in the future.

10/10 Excellent

George

Stayed 9 nights in Dec 2023
Response from Front Desk on 14 Feb,2024
Tack George!

10/10 Excellent

Kashyap

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, great location, very convenient to everything. Gothenburg station is just opposite. Easy access to trams and everywhere On-site bar and restaurant is available. Also, many food options around Breakfast is superb
Stayed 2 nights in Dec 2023
Response from Receptionen on 30 Dec,2023
Hi Kashyap,We're happy to hear you had a pleasant stay with us. Hope to see you here again soon!

8/10 Good

Benjamin

Stayed 3 nights in Dec 2023
Response from Front Office on 23 Jan,2024
Thabk you for the high rating Benjamin.Hope to see you back soon.All the best,Team Radisson Blu Scandinavia

8/10 Good

Gajan

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Gothenburg in November 2023
Whilst I was greeted with a smile and the reception staff were very friendly and helpful, on this occasion, I completed the online checkin which also gave the expectation that the type of Bed could be selected. Sadly this led to disappointment as I requested a double and got two singles. In addition to this, my room did not have a TV remote. I reported it but the staff could not locate a spare remote however the staff was not able to use the TV at all for the duration of my stay.
Stayed 1 night in Nov 2023
Response from Front Desk Thananta on 26 Nov,2023
Dear GuestThank you for your feedback & we are happy to hear that you did have a nice stay with us. We apologies for the inconveniences you experience during your stay with us, we will take your feedback further with responsible department so that we can provide you even better service next time you choose to stay with us.We hope to get to welcome you back to us again soon. Kind Regards

10/10 Excellent

Claire

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in, food options were plentiful and delicious.
Stayed 1 night in Oct 2023
Response from Reception Thananta on 26 Nov,2023
Dear guest Thank you for your feedback, we are happy to hear that did have a nice stay with us.We do hope to get to welcome you back to us again soon. Kind Regards

10/10 Excellent

Sarah

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the perfect hotel for my family and I to stay in while we explored Gothenburg on a mini break. There were toys in the atrium for kids. Good internet and working space for the bigger kids and adults. Super comfy beds. Thick walls and doors meant no noise disruption. Good breakfast. Lovely staff and cool decor.
Stayed 1 night in Oct 2023
Response from Front Office Team on 10 Nov,2023
Wow, thank you Sarah for the lovley review you left after staying with us.We are beyond happy to read that you enjoyed our hotel so much.Hope to have you back.All the best,

10/10 Excellent

Felicia Faye

Stayed 11 nights in Oct 2023
Response from Reception Thananta on 26 Nov,2023
Dear guest Thank you for your feedback, we are glad to hear that did have a nice stay with us.We do hope to get to welcome you back to us again soon. Kind Regards

10/10 Excellent

Shreyans

Stayed 5 nights in Oct 2023
Response from Reception Thananta on 26 Nov,2023
Dear guest Thank you for your feedback, we are glad to hear that did have a nice stay with us.We do hope to get to welcome you back to us again soon. Kind Regards

8/10 Good

Malou

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Front Office Team on 19 Oct,2023
Thank you Malou for the nice rating.Hope to see you back in the future.

10/10 Excellent

ESNALDO, Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neat place, beautiful and conveniently located
Stayed 1 night in Sep 2023
Response from Front Office Team on 19 Oct,2023
Thank you for you high rating of your stay with us.We hope to see you back soon.All the best,

10/10 Excellent

Reid

Stayed 2 nights in Sep 2023
Response from Front Office Team on 19 Oct,2023
Thank you for giving us a max rating after your stay with us Reid.We look forward to your next stay.All the best

8/10 Good

Beth

Stayed 2 nights in Sep 2023
Response from Front Office Team on 19 Oct,2023
Thank you Beth for giving us a 4 out off 5 after your stay in September.Hope to see you back.All the best,

8/10 Good

Rickard

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Good enough hardware - tired software
Hotel alright enough, certainly in public areas. Corridors and less traveled areas shows its heritage from the 80’s. Staff really not attentive, instead very much focused on each other. A lot of tired, old and ‘satisfied’ members of staff, not overly interested in the guests. Blank faces and non-communicative staff is the memory I will take with me from this stay.
Stayed 1 night in Sep 2023
Response from Front Desk Thananta on 26 Nov,2023
Dear RickardThank you for your feedback, we are happy to hear that you did have a nice stay with us. we apologies for the inconveniences you experience during your stay with us, we are constantly working on to give our guest a good experience with us as possible and we always try our best to accommodate our guest stay with us, our apologies that this didnt met during your stay with us, we will take your feedback further with responsible department so that we can provide you even better service next time you choose to stay with us.We hope to get to welcome you back to us again soon. Kind Regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023
Response from Alina Hrom on 25 Aug,2023
Dear guest,Thank you for staying with us and taking the time to rate us ta Hotels.comWe hope to see you again in the nearest future!Best regards,Reception team

8/10 Good

Karina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New, fresh, big and comfortable
We stayed one night and enjoyed it. The hotel is just a 3 minute walk from the train station and close to the city center. Inside, the hotel is fresh, airy, and new. The rooms are big and very comfortable. The service was very good. We were happy to be allowed an early check-in on a rainy day. We spend some time in the kids area playing ping-pong which was great. I would stay here again.
Stayed 1 night in Aug 2023
Response from Kajsa, Front Desk on 12 Aug,2023
Dear Karina,Thank you for your review. We're happy that you had a pleasant stay with us!

8/10 Good

Brenda Jeanette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Kajsa, Front Desk on 5 Aug,2023
Dear Brenda,Thank you for your review, happy you had a pleasant stay with us.

10/10 Excellent

Brenda Jeanette

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
The corner suite room was very spacious and with a modern art vibe. Nice staff at the front desk and received our 200k for food and beverage for being a Hotels.com member. The bar area and where breakfast is served is not clean, carpets and chairs with lots of stains.
Stayed 1 night in Jul 2023
Response from Front Desk on 4 Aug,2023
Hello , Thank you for answering our survey. We are grateful for the positive feedback we have received from you and will take your critique regarding forward in the organization. We hope to see you back at our hotel soon again!All the best!Kind RegardsRadisson Blu Scandinavia Gothenburg

10/10 Excellent

Julia

Stayed 7 nights in Jul 2023
Response from Front Office Manager on 12 Sept,2023
Thank you Julia for rating your stay with us.We look forward welcoming you back to us at Radisson Blu Scandinavia.All the best, Front Office Team

10/10 Excellent

Marko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Front Desk on 20 Jul,2023
Dear guest, thank you for the feedback. We are so glad that you enjoyed your stay with us.We do hope to welcome you again.

10/10 Excellent

robin

Stayed 1 night in Jul 2023
Response from Reception on 18 Jul,2023
Dear guestThank you for your feedback to usWe are happy to hear that you had a pleasant stay with us. We hope to welcome you back to us again soon.Sincerely, Reception

10/10 Excellent

Niso

Stayed 2 nights in Jun 2023
Response from Reception on 18 Jul,2023
Dear guestThank you for your feedback to usWe are happy to hear that you had a pleasant stay with us. We hope to welcome you back to us again soon.Sincerely, Reception

10/10 Excellent

Mark

Stayed 3 nights in Jun 2023
Response from Receptionen on 27 Jun,2023
Dear Mark, Thank you for such a good review. We hope to see you back soon! Kind regards, Front Desk

10/10 Excellent

Thomas A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Reception on 21 Jun,2023
Dear Thomas,Thank you for taking the time and review us. We are very happy to see that you had a plesant stay with us. Hope to see you back at the hotel soon again!Kind regards,Reception

10/10 Excellent

Robert, Cape Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was ignored at check in for 5 minutes while the one receptionist spoke to a customer on the phone.
Stayed 2 nights in Jun 2023
Response from Front Desk on 14 Jun,2023
Dear Robert, We are happy to see that you enjoyed your stay! Although we are sorry that you felt ignored. If we are in the middle of a phoen call we need to finish that before we can help the next guest. Sometimes it takes longer but we are always trying our est to keep our guests satesfied. We hope to see you back next time you are in Gothenburg. Welcome back! Kind regards, Front Desk

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023
Response from Receptionen on 20 May,2023
Dear Ellen, We are glad to see that you enjoyed your stay! Kind regards, Front Desk

8/10 Good

Goh

Stayed 2 nights in Apr 2023
Response from Thananta on 26 Apr,2023
Dear guestThank you for your feedback.We are happy to hear that you had a reasonably good stay with us, and we apologize for the We hope to welcome you back to us again soonSincerely, Reception

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023
Response from Thananta on 24 Apr,2023
Med vänlig hälsning ReceptionenDear guestThank you for your feedback. Your feedback is important to us.We are happy to hear that you had a pleasant stay with us, and we hope to welcome you back to us again soon.Warm welcome backSincerely, Reception

10/10 Excellent

Nathan

Travelled with family
Liked: Staff & service, property conditions & facilities
Construction ruined views and short walks.
Stayed 1 night in Apr 2023
Response from Front Desk on 11 Apr,2023
Dear Nathan, Thank you for taking your time and leaving this review. We are happy to hear that you had a pleasant stay even though your room were located near the temporary construction. Kind regards,

10/10 Excellent

James

Business traveller
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from Thananta on 19 Mar,2023
Dear guestThank you for your feedback. Your feedback is important to us.We are happy to hear that you had a pleasant stay with us, and we hope to welcome you back to us again soon.Warm welcome backSincerely, Reception

10/10 Excellent

LOUISE

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Catching with with best friend
Lovely friendly hotel, very spacious, clean and a good breakfast!
Stayed 3 nights in Mar 2023
Response from Thananta on 18 Mar,2023
kära gästTack för er återkoppling. Er feedback är viktig för oss.Vi är glada att höra att ni hade en trevlig vistelse hos oss och vi hoppas kunna välkomna er tillbaka till oss snart igenVarmt välkomna tillbaka Med vänlig hälsning Receptionen

10/10 Excellent

Cinthia Marina

Stayed 10 nights in Mar 2023
Response from Thananta on 18 Mar,2023
kära gästTack för er återkoppling. Er feedback är viktig för oss.Vi är glada att höra att ni hade en trevlig vistelse hos oss och vi hoppas kunna välkomna er tillbaka till oss snart igenVarmt välkomna tillbaka Med vänlig hälsning Receptionen

10/10 Excellent

Erik

Stayed 2 nights in Feb 2023
Response from Thananta on 4 Mar,2023
kära gästVar roligt och höra att ni hade en trevlig vistelse hos oss, din feedback är viktig för ossVi hoppas få välkomna er tillbaka till oss snart igen Vänliga Hälsningar Receptionen

10/10 Excellent

Dejan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Locatiin and staff
Stayed 5 nights in Feb 2023
Response from Thananta on 7 Mar,2023
Dear guest Thank you for your feedback, your feedback is important to us.We are glad to hear that your hade a nice stay with us.We hope to welcome you back to us soon Best Regards Front Desk

10/10 Excellent

Edward

Stayed 1 night in Feb 2023
Response from Thananta on 7 Mar,2023
Kära gästTack för er feedback, er feedback är viktig för oss.Vi är glada att höra att ni hade en trevlig vistelse hos oss och vi hoppas få välkomna er tillbaka till oss snart igen.Med vänlig hälsning Receptionen

10/10 Excellent

Mohammed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023
Response from Thananta on 7 Mar,2023
Kära gästTack för er feedback, er feedback är viktig för oss.Vi är glada att höra att ni hade en trevlig vistelse hos oss och vi hoppas få välkomna er tillbaka till oss snart igen.Med vänlig hälsning Receptionen

8/10 Good

Sean

Liked: Cleanliness, property conditions & facilities
Good location, mixed service.
Checked in a didn’t get the room we paid for, booked a Queen bed and we allocated two singles. Had to sort it out with reception and we swapped rooms. We also paid for late checkout at 4pm and after breakfast we returned to our room to find our room keys had been deactivated. They sorted it but then, later, returning from shopping about 2pm they had deactivated to key cards again. Also - minor gripe 9:30am is a little early to stop serving breakfast during the week - not all visitors are on business!
Stayed 3 nights in Feb 2023
Response from Reception on 8 Feb,2023
Hello Sean, we apologies for the inconveniences and for our service didnt live up to your expectations. We will take your feedback regarding the breakfast forward with responsible department. For the bed type for the rooms, we apologies that for the information was not clear, queen beds are subjected to availability at the hotel and a request and nothing that we can guaranty beforehand. We hope that you still decided to come and visit us next time you are in Gothenburg Warmly Welcome